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4.1

Based on 2.232 opinions finded in 2 websites

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Nº 734 in 1409 in Kirklees

Nº 29 of 52 Italian in Kirklees

CUSTOMERS TALK ABOUT DISHES WITH..prawnspizzamustladycookedpastacheesecalzonechocolatebeautifuloldsaladchickengarlicprawn

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Izzy was amazing ! The best service and lovely food.

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Gemini Sports Horses . 2025-01-23

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Izzy was great! Really loved his service and greeted the table with a smile every time!

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Emily Millar . 2025-01-23

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Izzy was a fantastic waiter! Thank you ☺️

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Louise . 2025-01-23

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It’s always great to come here and see that Lynsey is looking after us. Great restaurant, great location and super, friendly service.

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Beverley Wills . 2025-01-23

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Fab food and always good service from a really friendly team.

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Heena Mistry . 2025-01-23

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The service was amazing , food arrived quickly and was hot and delicious. Izzy was our waiter and was exceptional. Would highly recommend.

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Noor Sheikh . 2025-01-23

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Served by Lyndsey in the birstall retail park. Great service

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LEE Rowe . 2025-01-23

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Lynsey was very polite and friendly,provided excellent service ☺️

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Ling Cheung . 2025-01-23

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We had a lovely meal my wife and I. It was our wedding anniversary and decided on a lunchtime meal. We shared a starter and a main each, then shared the most scrumptious dessert honeycomb cheesecake with ice cream. The staff that served us were excellent, and attentive to our needs. We were served by Meg and Lee. Really nice guys. It was our first time at this restaurant and we will certainly be back... excellent throughout.

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Les Manby . 2025-01-23

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Great evening catching up with friends

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Chris McDermott . 2025-01-22

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Delicious food and amazing service. Staff were extremely attentive, nothing was too much trouble. Dana should get at least 5 stars for her helpful service and good attitude. Will definitely go back and do not hesitate to recommend.

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John Needham . 2025-01-22

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I visited with my granddaughter last night. We were due to go to the playhouse and were really short on time, the lady who served us could not have been more helpful. She put a rush on our orders and happily settled the bill half way through our main courses. She was so friendly chatting to my granddaughter about the play - credit to Zizzi

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Jane Milne . 2025-01-22

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Came to your restaurant earlier today around lunchtime and we had the most accommodating servers. Meg and Lee made our experience perfect. We’ll definitely be coming back!

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Sam Goodsell . 2025-01-22

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Lee and Meg made our experience very pleasant and the food was absolutely amazing as usual. Always highly recommended.

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frances mulqueen . 2025-01-22

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All around superb experience, food came quickly, exceptional service from Olivia and free parking availability.

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Samuel Bartey . 2025-01-21

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Great atmosphere and service from Olivia, thanks again!

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Christina Ann . 2025-01-21

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Lovely waitress Olivia, very friendly and attentive, food was great

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Ash o . 2025-01-21

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Good food and a friendly atmosphere, Olivia was our server and she was great.

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Brad Burton . 2025-01-21

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Really kind service from olivia. Very helpful :)

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Taylor Plummer . 2025-01-21

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Great food & perfect service! But the room was freezing!

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Denise Cunningham . 2025-01-21

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Great experience and excellent service by Olivia. Thank you!

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Dean Peltier . 2025-01-20

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Excellent service food was great the offer was a deal or the desert wow

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Alan Kitchen . 2025-01-20

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I love this Zizis. I always come here when I want a guaranteed great meal. The food is always fantastic and the service was brilliant. I was served by a really nice girl and the manager - they were both fantastic and couldn’t be more helpful. Really nice to have such great service and great food despite it being a busy lunch time.

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Abbey Killey . 2025-01-20

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Olivia was lovely and polite great service

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Amy C . 2025-01-20

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Food was great, service from Olivia was excellent and timed well, she was very friendly and informative. Throughly recommend to dine here. Good vibes and atmosphere for a Monday evening. Will definitely return.

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Alfie Wright . 2025-01-20

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Made welcome, table request accepted, service excellent, food excellent.

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Anthony Cree . 2025-01-20

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Lovely service, food was brought out fast and all the staff were very friendly. Overall a great meal!

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Ellie Adgie . 2025-01-20

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Olivia was amazing. Food was fantastic. Thank you

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Joanne Adgie . 2025-01-20

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Very friendly staff even when busy! All staff came into contact with was polite, friendly and professional. Olivia was our waitress and was brilliant.

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Marie “Rie Rie” Clegg . 2025-01-20

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All together really enjoys Coming again more often

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Graeme Belt . 2025-01-18

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Been many times, always a great experience, staff were great, showed us to our table straight away, drinks delivered quickly while deciding what to eat, ordered starters and mains which came out in good time, the food was very tasty and plentiful, will definitely come again

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Keith Dixon . 2025-01-12

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Brilliant Italian food at its best staff were fantastic could not do enough for us greatly recommend

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Keith Rooney . 2025-01-12

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The meal was hot when served, served in a timely manner. Staff were very friendly and helpful. Nothing was too much trouble and the manager Lee kept asking us if all was alright. I will definitely continue to go to Zizzi's at Birstall. thank you

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Susan Rooney . 2025-01-12

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Been here more than a few times, food is always spot on and the staff are always welcoming

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Charleen Scott . 2025-01-12

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We had a fantastic meal and the service was Impeccable. We will be back soon

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Garrett stead . 2025-01-12

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Fab place, fab food and fab atmosphere! Staff are fantastic and really attentive, never had a bad meal food has always been lovely.

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Claire . 2025-01-12

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called for lunch here and it was so lovely. service was great and food was amazing. recommend it.

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Courtney Scott . 2025-01-12

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Atmosphere always amazing. Food was lovely, did have to call staff couple times for service but that’s probably because they were super busy so understandable. Overall lovely experience.

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Samreen Jalal . 2025-01-11

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Amazing food and the olivia was very friendly

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James Gournell . 2025-01-11

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We had a lovely meal for our son’s birthday! The food was amazing and our waitress Olivia was very helpful in sourcing a candle so that we could sing Happy Birthday! Would definitely come again! 🥰

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Natalie Wheeldon . 2025-01-11

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The food is amazing, easily one of the best in the area, in general, not just Italian. Two of us buying from the 3 course menu and a drink each put us at £70, money well spent. You can see the people in the kitchen making your food which is something I personally like. The waiting staff are always accommodating (my girlfriend is a fussy eater) and have I mentioned how good the food is? Get the garlic bombe starter it's divine!

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Joshua Wright . 2025-01-10

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Didn't ask if we had reservation on arrival . We had reserved and had special requests. Just taken straight to a table. QRcode to order wouldn't work on any of our phones had to wait ages to order food and drinks. Garlic bread lovely. Pasta dishes bland and very basic. Pizza fresh and light though. Desserts a good choice. Drinks good too. Convenience over substance. Waitress that served us has been there years always friendly helpful and polite.

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SHE SHE O . 2025-01-10

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The staff was so welcoming and the service was also great, the food was sublime and I highly recommend pizzas

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MLC cookies . 2025-01-09

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Great service, great food and welcoming atmosphere

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Jason Milburn . 2025-01-09

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Lynsey and Izzy were amazing as was food thank you so much

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Mitch Conway . 2025-01-09

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Nice menu reasonably priced. Service was good

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Melvin White . 2025-01-06

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Olivia was fantastic. Really helpful when we have children who are Autistic and she didn’t rush us at all. Thank you for making our visit lovely. We will be back.

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Michelle Holloway . 2025-01-04

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It was ok for lunch. Bog standard “Italian” restaurant with a festive twist. Portions not fabulous but ok. Service was ok once we got seated, stood waiting to be seated - for context no one else was waiting, not many diners and a lot of staff. Food arrived promptly. Atmosphere was lacking.

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The Teachologist Tutor . 2024-12-30

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As a vegetarian I was very pleased to see such an extensive variety of options. Food was delicious, and the service from Hannah was fabulous, polite, very friendly and gave some great advice on menu and wine choices. Will definitely be back x

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Diane Simpson . 2024-12-30

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We visited Zizzi in the evening on Christmas Eve, which overall was a positive experience and reasonable value for the 3 course Christmas Set Menu. The staff were very friendly and accommodating considering we brought a relatively young child on this occasion. The restaurant was also quite spacious. The pictures include Chicken Calabrese, Beef Short Rib Calzone, Chocolate Brownie and Baked Lemon & Blackcurrant Cheesecake. Therefore, I would recommend based upon this specific night.

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Rik D . 2024-12-30

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Nice restaurant good food and better service

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Garry Taylor . 2024-12-26

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Top place for food, service and especially cocktails

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Marcus Booty . 2024-12-23

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We called in after shopping and were delighted with the 3 course festive menu for £26.99. Great selection to choose from across all 3 courses. We really enjoyed it. Thanks a lot.

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Graham Robinson . 2024-12-18

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Amazing food as always, a special mention to our waitress lily for putting up with our large party for so long

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Macy Terry . 2024-12-15

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Tiny portion of lasagne. Dessert of choice not available. No coffee! The bean grinder was broken. My goodness buy a jar coffee!!

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Sue Kilroy . 2024-12-14

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We had a fantastic evening our server was Izzy he was great fun ☺️

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Adi Pearson . 2024-12-06

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Brilliant service from Hannah at Zizzi’s. Will be coming back very soon!

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Thomas Rozniakowski . 2024-12-03

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We had a lovely experience at Zizzi, Birstall. The staff were friendly, the food was lovely and the service was excellent. Our server was great and he was really helpful with helping us work out how to use vouchers that we had through the Zizzi app.

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Sophie D . 2024-12-02

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Very good, good quality warm food, great service by Hannah, all round great place to eat

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Alfie Wilkinson . 2024-12-01

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It was very good, good quality warm food, great service by hannah lovely woman all around great place to eat!

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katherine beech . 2024-12-01

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Our waitress Hannah was very friendly and efficient.

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Matt Fitton . 2024-12-01

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Hannah was excellent. She was very friendly and helpful.

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Tracey Flynn . 2024-12-01

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Zizzis is a great place, great food and atmosphere. The staff are very helpful and Hannah our waitress was so kind.

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Lewis Moffatt . 2024-12-01

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Loved it, great food and atmosphere, hannah was really talkative and was quick serving our food.

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ABeechy69 . 2024-12-01

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Lovely waitress, great food, great atmosphere. Food took a bit longer to arrive but the place was packed which just highlighted how popular it is. This was the first time dining here after an exhausting IKEA trip and I'm very happy with this restaurant. Will be coming here again! Thank you.

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Hannah Wright . 2024-11-30

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Had a lovely lunch this afternoon food was amazing and our server Karl could not do enough for us exceptional customer service.

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Andrea Nash . 2024-11-30

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Great service, we were seated quickly and really look after throughout our meal. All the staff were lovely, especially Meg. The food was delicious. We will definitely be back.

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Joanne Frost . 2024-11-30

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We come here every few months, but this time all I want to say is Thank You Lily!!! As soon as we came in, this girl done her best to look after us. She got snacks straight way for our little boy, she interacted with him in such a lovely way, that he couldn’t take his eyes off her the whole time. Thank you girl very much for looking after us:) 😊😊

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Raimondas Petravicius . 2024-11-30

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Food was nice with lots of choice. Salmon risotto was gloopy but tasty. Drinks are pricey. Service was very friendly.

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diane Hartshorne . 2024-11-28

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Hannah served us and she was very friendly and helpful.

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Danny Bell . 2024-11-23

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Lovely experience, great service and the waiters were really nice! :)

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Keani Hughes . 2024-11-23

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Our waitress Hannah was fantastic, super friendly and welcoming. Great menu suggestions and made our dining experience lovely.

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Cj Harrison . 2024-11-23

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Hannah made a real great effort to make our meal with Zizzis a really fun experience and came through with great menu recommendations

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Lianne Hare . 2024-11-23

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Great place, food and service (especially Hannah at birstall

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Melissa Porter . 2024-11-23

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I had an evening meal by myself after a day off, nice and chill. Food was good as usually, especially the pigs in blankets bomb! Special shoutout to Meg who was friendly, welcoming, warm, knew all the products inside out and was attentive. As an aside she also happened to be setting up Christmas decorations and table arrangements, sitting down visualising the customer perspective, it was quite a considered effort as opposed to just hanging things up etc. I trust this review is recognised as appropriate by management, being a programme manager in an engineering firm, Meg’s approach when nobody is looking is the sort of individual you invest in and pull up the ranks into operations to retain the culture / mission statement at the top levels.

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Colum Sheridan-Small . 2024-11-19

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The food here is great, good portions well flavoured and a quick service, been twice and can't wait for our next visit 😁

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Paul Read . 2024-11-18

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Lovely meal Hannah was really helpful .

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Helen wild . 2024-11-17

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Our waitress was amazing she got our bill ready as we ate our desserts as we had a booking at the showcase and the time was getting near

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Morris Morris . 2024-11-17

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Hannah, our server, just incredibly friendly and welcoming. We could tell she was busy, attending a number of tables but took the time to make sure we had everything we needed, and paid all customers the same attention. Thank you Hannah!

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Kathryn Mary . 2024-11-17

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Great service from Lynsey and always kept the cocktails coming.

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Kayleigh Goucher . 2024-11-13

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Here is the timeline of my meal here at Zizi's: 6:00 PM: Told we were going to be served and that the table (or allegedly food) was going to be 45 mins) 6:10PM Sat down after complaining to the manager after miscommunications of the waiter and ordered drinks (and they were alright) however they were ordered twice. 6:20PM: Ordered food, sat and chatted. However received pasta crisps which i thought was nice however instead of receiving pasta crisps we got, pasta crumbs. ( will ad photo of them) 6:50PM After talking for a while this is where things went wrong for the restaurant. My sister was given her kids main meal and she hadn't got her starter of which was raw bread with carrot sticks. Plus they delivered my food and the rest of my family's and received of what i thought was the smallest portions one could receive. Also been given my dinner as it was slammed on the table. (no offering of cheese) 7:20PM The meal was really lovely enjoyed it although we had now began to think they had treated us unfairly because of the complaint we made to the manager about having the miscommunications. However when looking at my sister's meal i was really surprised to have found what looked like the skin of a prawn IN SWEET POTATOE FRIES. i mean come on your begging for this review to be written. 7:30PM: My sister got here desert plates were taken away and thankfully we had a voucher from a birthday and i am glad because i would certainly have not paid that bill if i had been treated as if they wanted me to go home. Heck the waiter didn't look like she even wanted to be there so i don't blame her. if you want a nice italian PLEASE FOR YOUR OWN SAKE AVOID THIS ZIZIS

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keshav sharma . 2024-11-10

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A special mention to Ellie & Hannah for a a beautiful experience, and great service 10/10 would recommend.

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Harris Hameed . 2024-11-09

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Enjoyed the mushroom o toast starter, the beef and venison dish for main and the cheesecake for dessert. My companion had the salmon and avocado salad. The first avocado which came was inedible due to being not ripened but the staff fixed this very quickly. The cheesecake was a little sweet for my liking.

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Franek Peplinski . 2024-11-08

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The waitress Lynsey was very nice and friendly and couldn’t have been any better for us

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BenG132 G . 2024-11-08

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Lovely food and service with a smile from Lindsey

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Claire Sumner . 2024-11-07

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We were greated by the lovely Lyndsey when we arrived and shown to a table very quickly. The service we received was great and the food was great.

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Anne Ainsworth . 2024-11-07

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Thank you Lynsey and the team for great service

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Neema Ghorbani . 2024-11-07

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Lynsey was great, really looked after us!

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Jo Beverley . 2024-11-04

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Linsey has now been waitressing my table for the second time. She is a true asset for Zizzi and I hope the company realizes how good she is. Indeed, she is always smiling and very efficient. 10/10 for service!

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Mat D-M . 2024-11-03

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Really nice place, Lynsey was great

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Lee Edwards . 2024-11-01

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Food was lovely, service was good but the place was filthy especially the toilets, sinks and flooring leading up to. Blocked filthy sinks, and not with daily grime, long standing ingrained dirt. Floors that have clearly not been cleaned in weeks. Glad they work with open kitchens as otherwise the standard cleaning would be a major concern. Not to mention their complete lack of COSHH awareness, with acidic toilet cleaner just laying around.

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Ailsa Darby . 2024-10-27

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Lovely food as always Carl always goes above and beyond to make sure our experience here is on point!

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Matthew Bull . 2024-10-25

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Everything about Zizzi’s is great except one thing, the time it all takes. While I appreciate going for dinner shouldn’t be rushed and the longer it takes sees most people buy another round of drinks, which I totally understand from a commercial model point, but the time this all takes just moves it from a nice meal to a really long wait. It took us over two hours this evening for starters and mains with no desserts, as we timed out for getting the kids home and ready for bed. All in all it is just a little too long and while we love a Zizzis we struggle to keep kids entertained for that long and we couldn’t see anything complex about our order that would have warranted the extra wait time. A slightly quicker service would be really welcomed and allow time for dessert. Staff are all very nice and also adding that the restaurant wasn’t very busy either so we can’t put it down to demand and a second drinks order we asked for didn’t appear anyway, but we just called for the bill rather than asking a second time again due to time. A mid week dinner at Zizzis isn’t possible now due to the timings, which is a massive shame for us as a family as everything is else is spot on.

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ant morse . 2024-10-22

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Went for an early dinner. Was quiet-ish started off with awkward questions when said gluten free. 'Do you have an allergy or is it choice'. Explanation of coeliac in family so avoidance and ceoliac is also not an allergy its autoimmune disease. Seated and given the only gf folder in the whole restaurant that wasn't easy to navigate. Drinks were great. Daughter got a mocktail which was to die for. Starters came and were delicious. Then waited a good half hour afyer finishing startes to be brought our mains before the table had been cleared for space. Portion sizes were large so asked for takeaway which tubs were provide. After waiting another half hour asked a member of staff for dessert to be taken away. Another 20 minutes and they were brought to the table on plates. So had to uncomfortably repeat that we would like them to take away as we were needing to leave. I would recommend going at a very quiet time as when the restaurant got busy we were left waiting a ridiculous amount of time. Food good. Service not so great.

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Kelly Jones . 2024-10-21

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Great food and superb service from the Zizzi team

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Jon Kerr . 2024-10-20

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Lovely lunch. Our server Lily was really attentive and welcoming.

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Ellie Satchwell . 2024-10-20

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Good food which was reasonably priced and a good atmosphere. Would recommend

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richard collins . 2024-10-20

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Great food and service. I would recommend it 😄

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Diane Watt . 2024-10-18

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Had a great meal with family. Food was great, service was great, special mention to Lily for looking after us.👍

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Matt Fisher . 2024-10-13

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The service from Lily was excellent and on top of this she was brilliant with her understanding of allergens. She took lots of time explaining the menu, process for ordering etc which is really reassuring. The food was great but it was Lily’s service that made the visit… thank you :)

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Jo K . 2024-10-13

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