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The best restaurants in Welford Stratford-on-Avon West Midlands
8 Restaurants on GastroRanking
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787 Opinions in 1 websites
We visited The Four Alls between Christmas and New Year. We have been there a number of times and decided it was worth the 1 hour journey as they have a good selection of vegan options. On this occasion I ordered the Rigatoni Vegano and pointed to it on the menu “Al forno ? “ the waitress asked. “Yes. Vegano” I replied. I asked if it can be served without cheese as I don’t like vegan cheese. She checked with the kitchen and this was ok. My sister ordered exactly the same. When the meal arrived my sister checked “ is this the vegan dish?” The waitress replied “yes, without cheese”. We both happily started eating and immediately realised we were eating chicken. We called the waitress over and advised there was meat in the dish. She replied “you didn’t specify” we advised we had stated vegan 3 times. She apologised and said she would get the correct dish made for us. I became very distressed and went to the bathroom to be sick. I couldn’t stop crying -I have been vegan for 36 years. For me, this isn’t a fad, but part of my identity. I was too upset to return to the table so I left. I understand that the waitress apologised to my sister again and stated there was a mix up in the kitchen. And yet earlier she said we didn’t specify we wanted the vegan option (Rigatoni Calabrese and Rigatoni Vegano sound very different in my opinion and are listed as two separate dishes). We were also offered free drinks, as if that would have made things ok. This was not simply an incorrect order but a catastrophic error. Thank god this wasn’t an allergy as the consequences could have been life threatening. My sister and dad also decided to leave without eating as they were also very angry and upset. I am really disappointed with the Four Alls which is usually one of our favourite restaurants to visit. I understand mistakes can happen but the waitress did not listen and then lied to cover her mistake. I really hope the outcome of this is that the restaurant doesn’t remove vegan dishes from the menu, as this would be the laziest approach. I instead urge you to train your staff properly and ensure they take responsibility for their actions. I hope one day I’ll feel able to return to this establishment, but for now I remain too traumatised by the incident.
148 Opinions in 1 websites
Tuvimos 1 noche av este hotel cuando visitamos el mercado de Navidad. Habitación de experiencia brillante limpio y muy cómodo desayuno 1 clase de calle. Tuvimos tgd carvery para el almuerzo a la llegada sábado muy bien cocinado regresó por la noche y Tuvimos unas copas en el bar. Gary era muy acogedor y era un excelente anfitrión. Gracias a todos.
160 Opinions in 1 websites
Utilizando un cupón dado como regalo, disfrutamos del té de la tarde en la temporada festiva navideña. La mesa estaba muy bien colocada y el té de la tarde abundante (uno entre dos). Fuimos bien atendidos por el personal muy atento. En general, una experiencia encantadora por la tarde.