Burger King in County Durham

Como mi esposa asistió a un paciente ambulatorio en Bishop Auckland decidí no cocinar el almuerzo, pero usar el coche en local, (aprox. 3 millas) Pedí dos deliciosas hamburguesas de tocino, queso y Angus, poco más de £ 10 , para nosotros dos. Condujimos directamente a casa, a menos de 5 minutos para recibirnos con dos bollos brillantes cubiertos, uno con salsa por toda la parte superior, una rebanada exigua de queso, y un trozo muy pequeño de lo que supuestamente era tocino, dos bolsas de papas fritas, sin sal, hamburguesas a la misma temperatura que las papas fritas, una absoluta desgracia, rara vez usamos comida para llevar por esta razón y nunca consideraríamos la que tiene la gran M ni la otra tienda de pollos, ahora parece como si Burger King tampoco le pudiera importar.

Gran servicio. Buena comida. Personal muy amable a pesar de que el lugar está muy ocupado. No puedo recomendar lo suficiente. Gracias chicos.

Gran experiencia 'Amy' no podría haber sido más útil y servicial con mi pedido. El personal sin duda hace este BK!

no pidas nada desde aquí no conseguirás tu comida pero te quitarán el dinero y reclamarán que fue entregado mejor para evitar ladrones

We been going here for the past 4 years at least every Thursday & without fail get my order right every time. We now at the point of arrival they recognise who we are & remember our order off by heart. Excellent bunch of lasses, great customer service every time.

After buying a meal there was an offer to complete a survey online to get a free meal or food The survey can take5- 10 minutes to complete so not just a quick one Then you get a code to use next visit I returned and asked for the free burger or chicken royal but turns out you have to pay for the fries and drink £5-18 so it’s really not free at all The fries that came were very small Id say about 20 chips It was worth about £1 The drink small which again is worth about £1 Its a total rip off

Lovely drive through staff, nothing was too much trouble for them. Friendly and fabulous customer service.

Those pesky machines that infest fast food places really get my goat! They are difficult to use for people like me who have dementia and the user 8nterfaces are cluttered and not intuitive or user-friendly. Rant over. When our burgers finally arrived, it was obvious that the patties had been cooked some time before. They were dry and barely warm. The salad was niggardly and unappetising, and there was hardly any pickle or onion on my burger. Very disappointing as I am usually a great fan of Burger King. 😔👑

Horrible cold food not nice my king burger was the worst burger I have ever tasted avoid at all cost McDonald’s over the road is much better

we always go to mcdonalds over the road always busy and great vibe but fancied a change and it was easier as on the same side of the road we where on ( its on a terrible roundabout ) first thoughts empty and uninviting cold anyway ordered which was a struggle i expected the same uniform quality that i get in most places WELL the worst uk burger king meal i have ever had in the uk and i travel a lot flat coke all 10 chips cold the burger was an insult nothing like the picture again cold one bite and went to complain only to be told thats how it comes so it went in the bin and i went to mcdonalds over the road a lovely burger twice the size and hot and a lovely friendly vibe I WILL NEVER BE BACK word of mouth can make or break a business and this one is broken i have been in local business for 40 years and i see a large investment that needs a change of management and a front of house ambassador to stop this happening if burger king want to react which they wont i am at rdudden@aol.com i suggest people keep away intil they see a relaunch as this place is not nice

Soggy onion rings. Gristle in the chicken fries. Bacon in burger was all fat. When returned they refused to put fresh bacon in it. Diet coke was tasteless. All in all an unpleasant experience which left us feeling a little ill. Staff were uninterested and manager even more so. Wont be going back. Not worth 1 star.