Caffè Concerto Northumberland Avenue in City of London, Westminster

Walked out before we were even seated, the rudeness off the Manager/Head Waiter was appalling, we were treated like an inconvenience for just walking through the door.

Beautiful spot for food and drink. Meher and the other staff were incredible. They made our experience very enjoyable.

We had cake and tea. My girlfriend and I agreed that their cakes were delicious and we enjoyed every bite (and my girlfriend is a baker.) And the tea tasted fantastic. Besides that, we loved the Christmas atmosphere

Fantastic place. Had fish and chips, huge portion and taste good.

Server Marryam was very helpful and courteous!

An amazing place with unique delicacies. It's worth visiting and feeling the atmosphere.

Great food and great service by Marryam

I took the English breakfast and it was good. Service was great by Marryam

We had a lovely waitress named Marryam.

Ayesha was such a joy. She was able to answer our questions and took great care of us after just arriving in London.

I don’t usually go out of my way to leave reviews, but we had very sub par service. Our male server only checked on us when he took our order, and seemed to have zero interest in even having to do so, which also felt rushed as he wanted drinks and food at the same time, after we waited 10 minutes after being seated to even get a server. No one ever asked if we needed anything or how the food was, we had empty water glasses before the food arrived and could have used more napkins. The food was fine but extremely small portions for the price. We even let the manager know we would have stayed for coffee and desserts if we felt more attended to but was very offput by the service and left.

It was great !!! Thank you Marryam for the service

Best pastry experience in London over 18 years… Marryam gave me the perfect service! Thank you very much

Cafe. It has an atmosphere. Special special. In central London. And the service. Good.

Great place with amazing atmosphere to eat a full meal or to have snacks. Amazing coffee

The best pastry I have had to date.

I loved this place. Food was great! Definitely coming back! Joaquin took care of us, he was friendly and provided excellent service.

Elegant place, good meals, nice service, especially very nice and helpfull waitress Ayesha 👍

Great food and great service. Ayesha my server was excellent.

Lovely breakfast - will be back 🙌 Ayesha and rashid were fantastic!

Very good service by Ayesha l am glad to be here

Nice place. Drinks great and our server Ayesha was attentive and very nice

Desserts weren’t too sweet, very tasty, and looked lovely Meher was great!

The food was great, the service was good, and Ayesha was very helpful.

Great cafe with great service particularly from the smiling Hurmen! ☺️

We had a wonderful experience at the Caffè. We would like to express our sincere gratitude to Aisha for her exceptional assistance.

Very good and healthy breakfast .loved it .Maher served me very well .

Stylish and cosy place, we had a delicious deserts. Our waitress Marryam was very nice and all the staff was very friendly and helpful. Highly recommended!

Great Service from Mrs. Meher 👍🏼 I‘ll come back!

Relaxed environment, good service. Stop for a coffee lor late breakfast.

Great food and wine selection. Lovely atmosphere and friendly staff.

Ayesha is terrific with an engaging smile.

Very nice treatment from afjal and victor

Disappointing. The food was acceptable, but overpriced even for London for what it was. The staff seemed irritated and unhappy to be burdened with doing their jobs and actually serving people. Nice building, but the atmosphere was ruined somewhat by playing Christmas songs at the start of November.

Afjal was amazing and the service here was lovely. I would recommend coming here

Good place for breakfast, snack The waiters are friendly and service is fast. Good atmosphere I really liked their products The delicious Afternoon tea 😋

Afjal Kabir was an amazing server! The food was wonderful! He was so polite and kind!

The best cappuccino, crepes and hot chocolate. London, trafalgar square.

Waited 20 mins for a flat white and 3 macaroons. The latter still cold and stale from being frozen some days before. To add further insult Xmas tunes and decorations and it is early November - 7th.

delicious food with nice service recommended

Welldone Afjal for a lovely service.

Just wonderful, there is no need to say more. And Ayesha the most lovely attendant I have recently met in London. Thank you, Caffe Concerto very much. See you soon.

Food and desserts were amazing and the victor is a super hero, was very friendly and gave us good suggestions and recommendations.

Very efficient and courteous service. Very high standard of food, and nice decor.

Victor, afjal, hurmen were the best servers, made this restaurant the most wonderful experience, thank you so much for everything!

Razvan served us today, he made the experience unforgettable so I’m leaving 5 stars for it

Service that circulates air. 20 minutes to get a card and we are still waiting for our drinks, nothing too complicated 2 teas 3 hot chocolates. +15min and still nothing. We are leaving...

It was really Amaizing .food is delicious and presentation is beautiful .service is very good .our waiter Maryam was Amaizing she smile and get order as we want .thank u so much maryam we will def come back soon .

Very kind and attendful service by Ayesha.

Very nice place with good value for money.

The pancakes were not fresh - they were hard - v disappointing

One of the best desserts (cake) I've ever had in my life! I can highly recommend the Pistachio Honey Cake. The atmosphere and vibes here are unique and truly amazing.

Came here for dinner and it was absolutely beautiful! The service was excellent and the food was amazing! Best bread I have ever eaten !! Definitely recommend

The strawberry cake is delicious and the coffee and tea is very good. The service... 🤷🏾 There are many better ones and there are many worse ones

Terrible service and lack of good management. Stuff are almost unable to communicate and confused. One of them intentionally ignored not only us but other people as well and the rest had no idea what they are doing.

Very nice and quiet atmosphere. We were served by Afjal and were very satisfied. The food and drinks were very tasty and the portions were also good sized. Feel free to come here again.

While exploring London, we popped into this cafe for lunch. The decor and ambiance were elegant and the desserts in the window were stunning. We waited quite some time to order, even though the lunch rush was over by this point and the restaurant wasn’t super busy. And then it took a very long time to get food — in fact, our drinks didn’t arrive until after our food did! While it was slow, and I wouldn’t recommend it if looking for a quick bite, the food was quite good.

Best place in london for tea/coffee or lunch Full marks to taste ambiance & service 👍🏼

We waited 56 minutes for our gnocchi, ravioli, lamb shank, and burger, after already waiting 20 minutes just to place our order. While I understand the lamb shank might take some time, 50+ minutes is excessive. To make matters worse, the food was bland, unseasoned, and stale. We didn’t receive our drinks until half an hour later. Of course, they still included the service charge, and nothing was offered to compensate for the poor experience. When we shared our concerns, they didn’t seem to care at all.

Always up for finding a little spot to have a treat when in London, but sadly despite the inviting decor, the rest is far from it. We were served in a good manner and in decent time. Cake, especially red velvet was nothing but sugar, couldn't finish it, flavorless. Bottled water had a tap water taste, not sure what that was all about. Hazelnut latte could have been great, but it was barely warm and that grated hazelnut was inedible, not for consumption. I was not aware it was like a grated shell which I stirred into my latte only to then spent 5 minutes trying to fish it out with spoon. Price was reasonable for central London, but only if any of it would have taste okay at least. Men's toilet was wet, clogged and dirty.

Super cute atmosphere and friendly staff! Herman was very attentive and made us feel welcome <3

Beautiful little place. Great food! Af-Jal and Miguel were wonderful. Definitely returning!

Food was great the place looks very nice Hurmen was a great waitress. Thank you

WOW that was some of the worst service I've had in YEARS. Waited to order even though they weren't busy. Ordered food and waited and waited. Asked the waitress if it was coming and she sounded surprised by the question. The staff was intentionally rude and made us feel like we bothered them for the basics- food and the bill.

Good place to buy lunch, good quality food and not crazy expensive. We visited on 17th Oct and received excellent service from Afjal, very friendly and helpful.

Cute vibes, great experience. Staff was friendly and food was yummy!

Not good service Very stressed waiters and not Friendly The Resturant need for a Sandwich 20 minutes

Friendly setting inside, not far from Trafalgar. But huge waiting time even though there were very few people. Had to ask several times for the bill. The food was not of great quality and it arrived cold.

Delicious food, nice atmosphere and attentive server.

Thank you Afjal, such great service and amazing food. Can recommend.

We enjoyed our breakfast break here at the Café. Food and service were excellent. Especially the pancakes, Egg Florentine and Garden Breakfast were delicious. I don‘t understand some of the evaluations. I think there are too many idiots in town who expect best food for low price. But this is London 😆. So altogether: Great Café with very friendly staff!!

The Waitress Ayesha was really warm and polite, told her I needed my eggs well done and she responded with a beautiful smile and brought it well cooked to perfection..food was great and the environment is bubly..she deserves a raise 😀

Poor service. Felt slightly discriminated. Went for lunch. Server was obviously drunk, could smell the beer in his breath. Will not return.

Lovely music , comfortable sitting and fair prices .Very near talfargar Square. Had the English breakfast,rich sausages ,very tummy

Beyond reprehensible service. The servers are rude, unfriendly and couldn't care less. Came here around 9:45am on Sunday for a quick bite and coffee. Had to wait a while before one of their two servers even bothered to show up and nonchalantly ask what would I like. He clearly doesn't like to be there. A simple order of coffee and water is taking over 20 minutes and no signs of availability or eye contact by the servers. I can wait on my food longer but it's unacceptable for a simple beverage order to take up that much time. Yeah, I'm not going to chase. I walked out. Thanks an awful lot for wasting my precious time!

Worst breakfast ever! Are you serious? Have you been to Italy or Portugal to see what is a real breakfast with great cakes and bread etc? Overpriced. We paid €42 for samples of bad food. The waiter was in a bad mood or maybe this is the standard. And you are spread all over London. What a disgrace. Definitely not a place to recommend or return.

The Carbonara was really good however the waiting staff seemed a little clueless. It took far too long for them to take our order. Did not check up on us during service, and took one of the dinner plates away while the other memeber of the table was still eating. Food was good, service was sub par

Excellent service provided by Meher Taranum. Many thanks to her.👍

Food very nice. Restaurant very cute and vintage. Service very polite and funny.

Beautiful environment and delicious food

We had dinner and the Food was delicious… and we are Italians! We’ll definitely be back for the desert

Afjal was the best waiter! He was so nice and very attentive. We had the best attitude and a great person.

They managed to make room for us even though we were a large group. We had a great dinner, the food was really good and the service by Afjal and his team was great!!

Very beautifully decorated branches. Saw some of the cakes and they looked delicious. Tried black forest and it was nice not exceptional as it look through windows lol. Still worth a try !

Very pleasent surprise excelent food and service at a sencible price

Very good service from Af Jal. The restaurant was almost closing and he received us with excellent attitude. Very good food reasonable price. Good after theater like us

Afjal was great, lovely service

Big thanks to Meher for the friendly and competent service!

Worst ever & pathetic management and services no recommondation northumberland branch

The service was very Slow to be honest. But the macrons were tasty.

Víctor that's the best waistress

Amazing service I when on a date with my girlfriend and one of the staff members I think his name was victor he welcomed us in a very positive way and he was very polite

Amazing costume service from one of the members of the staff I think his name was victor I when there yesterday for dinner with my girlfriend and he welcomed us in a very good way

Our group only got coffee, wine, and desserts - and it was all delicious! The wine was smooth, all of our coffees were the best we had in the area, and the dessert wasn't overly sweet (perfect for us). This area seems very popular with lots of options, but highly consider this location. They also have a very highly rated Italian restaurant in the same space if you want more than desserts.

Not exceptional value for money. The fries from my fish and chips were almost raw, but the macaroons offered as compensation were good. I won't go back there.

Lovely customer service from Victor and amazing chai latte made by Afjal

The only table with cloth napkins was the 'demo' table at the door. We weren't even given paper serviettes until we asked for them. They nodded & then ignored our order of glasses of water twice. Only brought out 1 of the 2 cocktails we ordered. The mushroom starter was good. Took away a starter dish plate whilst the other was still eating. Left that finished plate for an eternity before bringing the mains. Which they brought with no cutlery. Avoid avoid avoid. Overpriced & the staff clearly just can't be bothered, despite their friendly demeanor. Perhaps it's just run inefficiently.

Abundant and good quality food. Victor attended to us, very kindly and attentive throughout the night. Super recommended!

lovely customer service from Victor and the chai latte was amazing made by Afjal Kabir!!! thankyou so much!!!

I definitely loved it, the place, the delicious food, the girl who served us was very friendly and the service was fast.