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4.8

Based on 2.836 opinions finded in 2 websites

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Nº 298 in 3448 in Manchester

Nº 11 of 101 Italian in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..sausagemozzarellacookedoilmeatballsgarlictiramisuchilliroundpaypizzaneapolitanmusttomatocheesebeautiful

comment_iconOpinions

As an Italian teacher, I have organised many school trips here with our students. They absolutely love it. Franco, the chef, is brilliant with them, he speaks in Italian explaining how the pizzas are made and guides them through the process of making their own pizza. After choosing from the vast array of different toppings, Franco puts their pizza in the oven and then they get to eat it afterwards. As an Italian teacher having lived in Italy, I can honestly say that Double Zero pizzas are the best pizzas in Manchester. The pizza dough is authentically Italian and without speaking out of turn, I would say their pizzas are better than in Italy because instead of the standard choice of toppings, they are creative and inventive - the miele sizzler is my all time favourite (a pizza you'd never see on a menu in Italy!) The staff are so welcoming and can't do enough to help the students enjoy their experience. We love that we can come here with the students to bring what they are learning in the classroom to life.

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Catherine S . 2025-01-11

MORE AT TripAdvisor

Simply the best pizzas in Manchester, maybe even the best in the UK!!! Fast, efficient service. Delicious pizzas and the price is normal. I recommend it to friends and family

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PRR2211 . 2025-01-07

MORE AT TripAdvisor

Had a fairly average experience here went for a friends birthday the food was nice. But personally the service wasn’t the best pretty slow took a while for food to come out then we got our starters before we got our mains. One thing I didn’t appreciate was when I was mid eating one of my starters the waitress actually took my plate away got me to hold the last garlic bread I had so she could take the plate away.

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Chantelle Lythgoe . 2024-12-29

MORE AT Google

I would 100% tell my friend's that they must go there the food was gorgeous and the staff are really helpful

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Darryl whillock . 2024-12-24

MORE AT Google

There's a high competition in Manchester for real Italian pizza, double zero has the potential to be one of the best pizzeria but after having tried it for three times I have to say that the cooking can be improved as the crust was always left s bit raw and it was hard to digest afterwards making you feel really thirsty. Other than that the taste was good.

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Danilo De Fazio . 2024-12-23

MORE AT Google

Manchester's finest pizza establishment has, regrettably, experienced a significant decline in service quality. It appears that Deliveroo orders are now prioritized over dine-in customers. During two recent visits, we encountered unacceptable delays. On one occasion, there was a 45-minute wait for pizzas following the starters, while numerous pizzas were concurrently collected for delivery. The subsequent visit involved a 10-minute interval between the first and second starters, followed by a 30-minute wait for the remaining starters. While the restaurant graciously removed the delayed starters from the bill, this gesture is insufficient to rectify the situation. Given these service issues, despite the high quality of the food, we will not be returning.

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Dan . 2024-12-14

MORE AT Google

Fantastic choice of food, best pizza in Manchester. Great service from all the staff. Thanks Joe for the recommendations. Lovely evening.

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Fiona D . 2024-12-14

MORE AT TripAdvisor

Amazing pizza, the place is very noisy and tables are cramped

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marina tsoumani . 2024-12-13

MORE AT Google

Only came here for Joe the waiter. He’s so funny and I love his moustache. Pizza is good too but I couldn’t finish it because I’m so small.

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Wendy W . 2024-12-12

MORE AT TripAdvisor

Amazing pizza and amazing Joe - what a lovely guy!!! I had the goats cheese and courgette one with 2 slices of meat sizzler and some dip wow wow wow wow…. WOW

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Ella B . 2024-12-12

MORE AT TripAdvisor

Great pizza, great service, the gluten-free base was one of the best I've had.

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Josh Nolan . 2024-12-06

MORE AT Google

Amazing pizza. It's clean and all freshly baked, you can even see the chefs making it all which I love. Esme was incredibly lovely and super cool. I wish there was a double zero local!

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Lauren “Lolly” . 2024-12-05

MORE AT Google

I visited this restaurant on Saturday with a friend who has allergies, and we had a fantastic experience! Prior to our visit, we emailed to inquire about allergens and received a very detailed and helpful response, which already set a positive tone. When we arrived, the person who welcomed us was already aware of the allergies, so we didn’t even need to bring it up again – a thoughtful touch that made us feel truly cared for. The pizza was absolutely delicious, and the staff were incredibly friendly and attentive throughout our visit. It’s clear that this restaurant goes above and beyond for its customers. Highly recommend for anyone, especially those with dietary restrictions

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Nicole Cisowska . 2024-12-01

MORE AT Google

Joe was great server and the food was incredible thank you! Can’t recommend enough. Added bonus you can take your own drink!

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Fran Parker . 2024-11-30

MORE AT Google

Great to eat in Takeaway from here is really not great. My order tonight was totally cold, items are not bagged up and in with other people deliveroo order which is really unnerving for allergies. The tiramisu was basically just tiramisu moose , one small harder biscuit on top, 2 raspberries and one small bit of sponge . Just a rip off really for the price . Meatballs cold, the bread with them not nice as also cold, and just didn't seem to go with the meatballs ( maybe because it's so cold. Had the veg platter from here before , and although it's great the soggy burschetta that's been loaded with the tomato etc is such a let down and easily avoided . It's just unedible soggy Flavours are good just wouldn't get delivery disappointment every single time

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:D . 2024-11-28

MORE AT Google

Always a great experience. Consistently good.

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Daniel Leaman . 2024-11-24

MORE AT Google

This pizza is second to none, I've tried plenty of well reviewed pizza places in MCR, London and Italy, it's genuinely superb - I don't go anywhere else now because I know it just won't be quite as good as Double Zero, the staff are cool and friendly too. 100% this place is worthy of its good reviews.

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John Weir . 2024-11-14

MORE AT Google

Great service, atmosphere, and food is always excellent! Pricing and portions are very reasonable and everything came out quickly.

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Felix R . 2024-11-14

MORE AT TripAdvisor

Double Zero is so good. The pizza is perfect—crispy crust, great toppings, just really tasty. Plus, you can bring your own alcohol, which is nice and saves money. Good food, chill atmosphere, and not paying extra for drinks. Love it.

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Wells W . 2024-11-14

MORE AT TripAdvisor

Double Zero Chorlton is our go-to for pizza. Absolutely the best, most authentic Neapolitan style pizza in Manchester, and the staff are lovely too. Cannot recommend it highly enough, it's superb.

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Veronica Bennett . 2024-11-14

MORE AT Google

The absolute BEST pizza in Manchester. It never disappoints. Great service and lovely staff. It also very reasonably priced. I love that you can make your own pizza. I take all my friends who don't yet know it and they fall in love every single time. Would highly recommend ❤️

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Martina F . 2024-11-12

MORE AT TripAdvisor

Best pizza in Manchester. Possibly in the whole of the North West. Tiramisu to die for. Great atmosphere. BYOB fab idea.

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caroline . 2024-11-11

MORE AT TripAdvisor

Best pizza there is. As it is BYOB, it can get quite loud in here. Turns into a bit of a shouting match...

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G . 2024-11-11

MORE AT Google

Our 4th time here and never disappoints. My partner said this is the best pizza place that he has ever had in his 36 years, and I strongly agree

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Jennifer S . 2024-11-10

MORE AT TripAdvisor

Two hour delivery time. Arrived freezing cold and thrown out after I found some kind of fish (anchovy?) in the pizza despite ordering only pepperoni and salami. Clearly no cross-contamination procedure here. If you have allergies, BEWARE.

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Callum . 2024-11-09

MORE AT Google

Food was immense. Clearly top quality ingredients and standards. The staff are really friendly but it seemed some of the staff seemed to be doing a lot and other staff looking busy when actually doing little, which affected service.

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Tom K . 2024-11-09

MORE AT Google

Probably the best Neapolitan pizza in Manchester.

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andrew jowett . 2024-11-09

MORE AT Google

Visited here twice and love each pizza they make with so much patience and love. Not only the pizza, but even their antipasti and salads are fab. Do you know you can get your own booze? Yes, you only pay a cover charge of £1.99 pp and can get your own alcohol and enjoy the food here. You can't get any soft drinks from out though, you need to buy them from the restaurant. They bake sourdough pizzas which are cooked in 90 seconds. The toppings are fresh and don't forget to drizzle some lip smacking hot chilly oil on top. We tried their meatballs and garlic bread which was again a hit. The ambience is subtle and service can be a bit slow as they are always busy.

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Akshata Shenoy . 2024-11-09

MORE AT Google

The best Pizzas I've tasted anywhere including Naples in Italy. The double zero caputo flour makes all the difference. Unbelievable that it's cheaper than Pizza Hut and suchlike.

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Malcolm Daniels . 2024-11-02

MORE AT Google

Unforgettable pizza – absolutely to die for! I'll be back for that alone. The spritzes were also great, refreshing, and well-balanced. However, the service was lacking. Our server was polite, but she was rarely around. It was hard to flag anyone down for attention to order extra drinks.

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Chris Wardak . 2024-11-01

MORE AT Google

I can't believe I'm saying this. Better than Rudy's. Make sure you book!

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Ryan Parker . 2024-10-26

MORE AT Google

Very tasty pizzas. Everyone cleared the plates. Waitress abit heavy handed

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James Terech . 2024-10-24

MORE AT Google

Amazing food always; our favourite pizza in Manchester! Great atmosphere and service, Ben and the team are super friendly and ensure we always have a great night. 100% recommend!!

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Patrick Moloney . 2024-10-14

MORE AT Google

Double Zero is my absolute favourite pizza place. Not only are the pizzas incredibly light with the right amount of delicious and fresh toppings, but the staff is always so accommodating and attentive. I remember my very first visit and how amazed I was. Since then, Double Zero has become my addiction that I'm not planning on curing.

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Gabriela K . 2024-10-14

MORE AT Google

Amazing friendly service every time, and a great vegan menu. Thanks Ben and team!

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Lily Knowles . 2024-10-14

MORE AT Google

Best pizza in Manchester!! Always great service, atmosphere and vibes. Accommodating and really friendly team, especially Ben. 10/10!!!

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Summer Knowles . 2024-10-14

MORE AT Google

Very delicious pizza, the best staff and excellent atmosphere. Thanks to lois 💖

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Nina Calderon . 2024-10-11

MORE AT Google

Great atmosphere the pizza is really good also the antipasto was nice the waiter brought the antipasto with a few slice of focaccia we asked to another waiter which kindly brought a whole focaccia! We will definitely come back. Thank you for bringing some authentic pizza to Manchester for us that we miss home.

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Francesco . 2024-10-09

MORE AT Google

What a fab authentic taste of Italy. If you like Pizza this is as good as it gets with fresh quality ingredients. The manger Ben is so helpful and friendly and made our meal that extra bit special so thanks to him. Good to find a byob place as well as not so common nowadays.

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Hugh Finnis . 2024-09-28

MORE AT Google

Great food and atmosphere, service was excellent and friendly

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Sanjay G . 2024-09-27

MORE AT Google

To top off the amazing pizza, the service was brilliant. We were served by Ceaser, a lovely man who engaged with our table and made us feel welcome in an unfamiliar city. 10/10 would go again!

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Corinne Doyle . 2024-09-25

MORE AT Google

Amazing food and service! Special thanks to Rumi!

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Anais Cicekli . 2024-09-21

MORE AT Google

Excellent pizza with my daughter Alex. She’s been here before. My first time.

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JOHN FITTON . 2024-09-20

MORE AT Google

Pizza is amazing The platters they need to not load the breads for takeaway , turns the bruschetta into mush ! Need to sort out the olives with almond, there's one olive that super salty , the rest taste so so bland! Really no flavour Tiramisu is great but needs more fruit then the raspberry really makes it as it's so rich but for takeaway anyway you only get one Service is always great eating in

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Yo . 2024-09-20

MORE AT Google

This is hands down the BEST Neopolitan Pizza you’re going to find. Forget everything you already think.

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Will . 2024-09-14

MORE AT Google

Hospitality is amazing and the staff are the most friendly and helpful. I would 100% recommend this place for any venues and for staff nights out. Great staff and special props to the friendly manager and serving staff.

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Maps63609909559 . 2024-09-13

MORE AT TripAdvisor

The best pizza in manchester by far, everything like the staff, the owners, the restaurant itself, and of course the pizza is all 10/10 would recommend to anyone

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Trail40954070712 . 2024-09-13

MORE AT TripAdvisor

Absolutely love double zero. Fabulous food - antipasto plate is amazing 🤩 Great staff and a fun time had every time we go. Love it 😊

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Tracy S . 2024-09-13

MORE AT TripAdvisor

Where do I start …. If you want to eat authentic napolitan pizza then Double 00 is the place to be, both chefs are from Naples and cook your pizzas with passion and love, all the ingredients are fresh and the pizza literally only takes a few minutes to cook, it’s definitely the place to enjoy a family meal with loved ones, trust me as I’ve been going then from when they first opened, I have plenty of memories there with family, it was my mothers favourite place to eat, unfortunately she has passed away and every time we go it brings back many memories, I take many friends there too and they too take their families too, apart from the pizza they do delicious side dishes, Italian meat balls in sauce are a must, the desserts are to die for too especially the Nutella pizza

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Luca . 2024-09-13

MORE AT TripAdvisor

Had a great experience here, lovely food and excellent service couldn’t fault it. If you love authentic, traditionally prepared pizza look no further. Excellent.

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Cbizzle29 . 2024-09-13

MORE AT TripAdvisor

Went for a birthday meal and the food and service was really nice. Shout out Vanessa who served our table and recommended some pizzas off the menu aswell.

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J Deacon . 2024-09-12

MORE AT Google

The restaurant doesn't really know what vegetarian means as everything marked vegetarian wasn't vegetarian. Even garlic bread had parmesan, which wasn't vegetarian. This was disclosed only on enquiry. The ambience was average, had breadcrumbs on the floor and the tables had sticky patches. The servers were nice.

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Ali Nawaz . 2024-09-09

MORE AT Google

Best gluten free pizza I’ve ever had!

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Ashleigh Hawley . 2024-09-03

MORE AT Google

I was visiting Manchester solo and thought of trying this place as I am a Pizza lover. The host wouldn't let me sit because I didn't have a party. Thanks for the shitty experience.

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Nidhish D . 2024-08-30

MORE AT Google

Without a doubt the best Italian pizza in Manchester

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Mo Gebril . 2024-08-28

MORE AT Google

Great gluten-free and vegan options. Staff cared about my dietary restrictions. Pizza with GF base and vegan cheese very tasty. Be aware that GF pizza is baked in the same oven as normal pizza. Highly recommend!

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Marta Drozdowska . 2024-08-26

MORE AT Google

One of the best pizza in Great Manchester area. Wood fired Neapolitan pizza, with a perfectly cooked crunch boards and soft dough. Great selection of toppings, some of them definitely to be tried such as figs and honey. Service is a little bit slow but place is crazy busy all week round so can’t complain too much. Highly recommended 🔝

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Lev Lukashev . 2024-08-25

MORE AT Google

Good food, great service, nice atmosphere.

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L. “cassidy” Cassidy . 2024-08-18

MORE AT Google

Really lovely restaurant with authentic neapolitan pizzas. Excellent pizza, light, full of flavour and a really good size. You MUST get the garlic butter for a quid to level it up and dip your crusts in 😍 Great you can take your own booze too 🍻🍷

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Josh Stankler . 2024-08-14

MORE AT Google

The service is amazing here, although the actual restaurant can get a bit hot(it was a sunny day in England for once) I suggest if it’s hot trying to get an outside table and also I suggest going later in the evening this place does get very busy. Food it’s self was good, some of the pizzas seem abit over the top (too many toppings) but overall yum.

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Sam Day . 2024-08-03

MORE AT Google

Best pizza in Manchester hands down. BYOB for £2 corkage perfect too eaten here many times never disappoints 🙌🏻🍕

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Harry Gaskell . 2024-07-23

MORE AT Google

Amazing pizza and truffle arancini!

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Yulia Hamilton . 2024-07-23

MORE AT Google

Lovely tasty sourdough wood fired pizzas in the centre of Manchester. Food tasty, fresh and cooked to order. More attention to detail needed with order taking for special requirements/requests, and no checks after mains were delivered to see if food was okay. Garlic bread with cheese tasty. Food reasonably priced. No blue light discount.

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Jordan Green . 2024-07-22

MORE AT Google

Proper lovely, gorgeous food! Pizza was 10/10 Vulcana was an absolute delight, would definitely recommend!!

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Finlay Walker . 2024-07-22

MORE AT Google

Very good food! Good service, pizza was very nice and arancini was very good!

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Andre Conway . 2024-07-19

MORE AT Google

Recently visited the City Centre branch and I must say that it does live up to the high standards set by their other venue in Chorlton! Still the best pizza in town. Plus, outstanding service from our lovely server (Jasmine, red hair) who managed to put a smile on our face! Will definitely be back soon :)

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G L . 2024-07-18

MORE AT Google

Great food! Came because we heard it was the best in Manchester and it definitely is. Rumi served us, was really friendly and knowledgeable. Would recommend to everyone!

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Jamie Pardoe . 2024-07-16

MORE AT Google

We had a reservation on a Friday night and the atmosphere was great. Brilliant music, the smell of fresh ingredients in the air, and spoilt for choice with the menu. The presentation of the food was thoughtful, the quality itself INCREDIBLE (I’d order every dish again!), and the staff were standout. Rumi in particular was excellent — really quick to offer drinks refills, smiley and helpful, and had a really approachable demeanour. We will for sure be back — thank you all x

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aj puds . 2024-07-16

MORE AT Google

Amazing food and service. Our server charlie made sure we had everything we needed. Love it when they bring over multiple water jugs for the table without asking; n that's exactly what we got. Couldn't recommend this spot highly enough. Beef arancini was gorg.

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J D . 2024-07-12

MORE AT TripAdvisor

Great atmosphere on Friday night, Charlie was amazing!

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Joshua Mcdonald . 2024-07-12

MORE AT Google

My friend and I shared a garlic bread: while the dough was lovely, it was too boring on its own. I wish we got the cheese one.

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TFT . 2024-07-12

MORE AT Google

Great place, great food, great service. Excellent Pizza. Even though it was very busy, the service and staff were excellent. Go, you won’t be disappointed.

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Ashley H . 2024-07-11

MORE AT TripAdvisor

My friend and I shared a garlic bread: while the dough was lovely, it was too boring on its own. I wish we got the cheese one.

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TheFussyTeenager . 2024-07-11

MORE AT TripAdvisor

Still one of our favourite places to eat out in Chorlton. Authentic food, great choice of pizzas, friendly atmosphere and lovely staff. What's not to love!

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Angela C . 2024-07-11

MORE AT TripAdvisor

This is a fantastic pizzeria, making authentic neopolitan pizzas with a variety of toppings. The pizzas are baked in a traditional italian oven that can be viewed from your table. It has a lovely outdoor seated area that is perfect for summer evenings. Another feature is the BYO! this definitely makes the cost of the evening easier on the pocket. We had a fantastic evening and would highly recommend it! The staff were efficient and friendly too.

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Louise H . 2024-07-11

MORE AT TripAdvisor

Although restaurant closes at 10:00pm me and my friend went there at 08:30 although half of the restaurant was empty we were denied service , apparently they did not have enough staff to serve two more customers , I doubt that could be the reason , (never heard any restaurant giving this reason before )

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Kaif Asif . 2024-07-08

MORE AT Google

We visited this restaurant last week for the first time after a recommendation. We managed to get a table at 8pm on a Thursday, despite not having a reservation. It was very busy and noisy but there was a good, casual atmosphere. We enjoyed our pizzas and meatball starter. Pizzas are nice and thin rather than doughy and are not too expensive. Staff are friendly. You can bring your own bottle for a small charge.

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Judith Hume . 2024-07-06

MORE AT Google

Amazing pizza, however, extremely slow service (over 30 mins to receive starters that were literally just cold cuts and preserved vegetables... and another 30 minutes after to receive mains) on a Sunday when we prebooked and were the first table seated and the restaurant was only half full. Considering how many delivery drivers were coming in and out, it was sad to see online orders being prioritised.

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Lawrie Quinney . 2024-06-26

MORE AT Google

Plenty of great food in Chorlton, but Double Zero is the best Pizzeria.

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Dylan Evans . 2024-06-21

MORE AT Google

Amazing tasty pizza! Brilliant service from Finn & Alex - super friendly and nothing too much trouble! Thank you!

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Beth Beecher . 2024-06-09

MORE AT Google

Really poor delivery experience tonight Not only was the order 35 mins late, but the vast majority of the order was all incorrect. I ordered a Miele Sizzler yet they gave me a Vegetarian pizza, I ordered two normal sprite yet they delivered no sugar sprite, ordered nduja dip and they didn’t give that either but a garlic one. Expected better due to reputation but won’t order again.

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Jamie Andrews . 2024-06-07

MORE AT Google

We had a fantastic family outing at Double Zero! The pizza was delicious with perfectly balanced flavors, and a friendly staff. Highly recommend

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Anas baiou . 2024-06-04

MORE AT Google

good food and good ambiance food was very good had a great time

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sangani Rajinikanth . 2024-06-01

MORE AT Google

Spicy honey suits perfect in every pizza

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German Gomez . 2024-05-30

MORE AT Google

Amazing food! We booked a table for two and as soon as we talked in could see the restaurant was busy. Great service from staff, pizza arrived in no time. Can’t fault the food, was amazing pizza! Very full of toppings which was a bonus. I had the half pizza and half calzone which was a first but loved it! Only critique would be that it’s quite loud and hard to hear each other speak. Would definitely return but maybe during quieter hours. Apart from that lovely restaurant, great food and good staff.

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Katie Jackson . 2024-05-21

MORE AT Google

Great atmosphere and the Pizza was absolutely delicious! Would highly recommend x

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Pendrose Homes Salford . 2024-05-20

MORE AT Google

Food was fantastic but a birthday meal with partner absolutely ruined by there being a large party of people in the tiny indoor space. We couldn't hear each other, the noise was absolutely overwhelming and made the whole experience one of discomfort. Shame as the actual pizzas and sides are excellent. Much better to visit this place during the quieter hours of the day. Or when there are no bookings over 6 people.

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Tony Hassall . 2024-05-17

MORE AT Google

The best pizza in Manchester hands down

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David Leiberman . 2024-05-17

MORE AT Google

Excellent pizzas front and centre of 00s offering. Loads of choice and genuine Italian toppings (apart from chorizo what's that doing there?) - nduja, fennel sausage, hot honey superb. Well priced, and starters even better value, arancini being the standout - 3 for £6 insane. We had a delay on mains as it was busy on a Saturday and all walk-ins were politely turned away, but staff genuinely apologetic and did more than just say sorry. Truly worth all of its high praise, of the dozen or so side by side eateries here 00 was by far the busiest.

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Roy Bird . 2024-05-05

MORE AT Google

Amazing quality food & service every time

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kelly kay . 2024-05-05

MORE AT Google

Amazing!! the best pizza Ive had in a long time, it's really hard to find good gluten free pizza & at a reasonable price, these smashed it, wished I lived nearer to go back again soon

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Clare . 2024-05-02

MORE AT Google

Basically a pizza you need a spoon to eat what a plate of slop £16.00 disgracefull

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Stephen Bland . 2024-05-01

MORE AT Google

Very good pizza, byob, is always quite loud in there.

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Sebastian Bate . 2024-04-25

MORE AT Google

Biz was an amazing waitress, food was absolutely lovely and great vibes!!

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Marcus Charlesworth . 2024-04-24

MORE AT Google

Best pizza in Manchester. Was so excited when they opened up in town! Would eat it once a week if we could 😋

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Marie Christine . 2024-04-21

MORE AT Google

Unbelievable food, massive portion sizes, well worth the money. Good atmosphere and friendly staff, didn’t want to leave, best pizza in Manchester .

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Loose Lips Treece . 2024-04-08

MORE AT Google

Best pizza ever. Went with the one with fig, goat cheese, basil and balsamic. Just amazing food and authentic place with music etc

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Inamarlen . 2024-04-07

MORE AT TripAdvisor

Just a disappointment really. Heard great things. Got a takeaway. It was basically not cooked. Soggy and careless and we had to finish cooking them in our own oven. TBF they were pretty busy. I’ll try again in a few weeks and up the stars if any better. Edit: I’ve been a couple of times since with family, to eat in, and it’s been good. Increasing to four stars.

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Joseph Kotrie Monson . 2024-04-07

MORE AT Google

The BEST pizza I have ever had in a UK restaurant. Dough is to die for. The toppings were plentiful and fresh but not an overloaded. Can’t recommend this place enough. It is a smaller venue so it was a little noisy inside but can’t be helped.

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Kat H . 2024-04-07

MORE AT Google

What a waste of money. Been going her for a while but won't be back. Food sent back twice for being cold, third time warm not hot. Barely an apology. Oh well off to find another pizza place.

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Steven Murphy . 2024-04-05

MORE AT Google

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Italian
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We were a large group and had pre-ordered our meals well in advance, but when we arrived, they had lost our pre-order. This already set the tone for what would be a frustrating evening. To make matters worse, not a single member of staff came over to serve us; we had to repeatedly ask for drinks, and when we did, the staff seemed annoyed and visibly angered by our requests. The attitude was appalling. We left a £10 deposit per person, and when we asked for the bill, they questioned the proof of payment and didn’t seem to believe us. Absolutely baffling. The quality of food was far below expectations. The cutlery was dirty, and the food was nothing like what was advertised on their social media. We waited over 2.5 hours for our main courses despite having pre-ordered. That’s unacceptable for any restaurant, let alone one that claims to offer a decent dining experience. When we finally received our meals, the steak I ordered well-done was served rare. When I pointed this out, the waitress returned with the exact same steak as if they just threw it back on the grill. We spoke to the manager about all of these issues, but he was rude, dismissive, and seemed completely uninterested in addressing our concerns. No apology, no offer of a discount, nothing. It was clear he couldn’t care less about the terrible service or food we received. All in all, this was one of the worst dining experiences I’ve had in a long time. Save yourself the trouble and avoid this place at all costs.

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4.8

224 Opinions

location-icon22 the Boulevard
Italian
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Owner goes above and beyond. Hidden gem