Fireaway Designer Pizza in Croydon

Food is under cooked and freezing cold not happy will not order again

Best pizza ever and kids meals are so cute

The food was a complete letdown. It was tasted bland, and seemed like no effort was put into its preparation. For the price, I expected much better quality. I won’t be recommending this place to anyone.

This place needs constant surprise inspection from fsa I've been three times & standard has gotten worse with each visit. From oblivious staff members who don't understand kitchen hygiene (not using gloves) to food safety ( pretty sure toppings are expired off) to standard of food being sold (presentation is crap) I try to support local businesses but will definitely not be wasting any money or time @ this place & wouldn't recommend to anyone who values their health.

Amazing pizzas and a good price also

Really, really stingy on the toppings for which I paid extra. Looked like they drowned it in Nutella to hide the lack of fruit. It's shame as their savory pizzas are really good.

Increíble pizza y grandes propietarios Recomendaría encarecidamente este lugar para cualquiera que visite Londres. . . precios muy buenos y baratos me encanta

La mejor pizza que he comido y tiene un precio muy barato en comparación con lugares como dominó! Normalmente no como pizza debido a lo espesa que es la masa, pero esta pizza 🍕 es perfectamente delgada y crujiente! Muy recomendable! (Lo que mis amigos y yo pensamos)

Recomendaría este restaurante que hacen una pizza impresionante, el personal es amable y servicial, por favor, no te lo pierdas.

The pizza was good but staff was very unfamiliar the person who standing inside was not giving proper answers to the customer

the pizza was cold when it arrived

Like everyone else in these comments are saying, food arrived stone cold. I appreciate it’s a Friday and probably busy, but the food should not arrive stone cold, that’s really poor. Pizza was average, toppings pretty sparse. Chicken wings were fleshy and needed to be cooked longer. Nutella pizza base was pale, barely cooked and chewy, with a thin drizzle of nutella on top. I’m afraid to say like most of these food chains now, the experience is poor and overpriced. Won’t be ordering again.

Food freezing cold the app gets address pin wrong

But not worth the price. Portions are small and pizza was not as great quite pale.

If can give this store a 0 star I would but there's no option. I ordered the 'viral dubai pizza' last night from Thornton heath's fireaway. I was so excited to try it as I kept seeing it on social media however, upon opening it this is what I saw. The picture from their advert vs. what I've got. They literally just dumped the pistachio toppings on the top and drizzle some chocolate thats it. They didn't even spread the toppings. The pizza that I received was far from the pizza that they were advertising. I called the store straight away after opening it and the guy told me that, that's how they make it and was asking me what I wanna do about it. I spent £20 for 2 pizza's just to get this.

I've been with my son's 12yrs old he ordered a carbonara and I ordered a pizza . Pizza was standard quality for the UK . The pasta carbonara smelling like washing up absolutely expired(who made it should eaten not my son ). So don't go there and order any pasta dishes you'll finish to Mayday Hospital intoxicated I'm telling you. They even not refunded me the cost of the carbonara . I'll never back again .

Both pizza were cold and hardly any toppings

Food turned up cold. Called the shop and was indirectly told I was lying. First and last time I will be using this company again. Customer service at its worst.

Decepcionado con la sucursal en Ashford Surrey. He pedido comida para mi familia a las 15: 50 con entrega estimada en 16 : 50 que nos pareció bien, pero nuestra comida llegó a las 17: 35 cuando llamaron a la tienda una persona que contestó no estaba interesada en escuchar mi número de pedido solo dijo que nuestro pedido está en camino, pero no estaba claro, ya que finalmente lo recibimos 20 minutos después de la llamada y vivimos a 5 minutos en coche de la tienda. La comida estaba destinada a ser un premio para mi hijo por su calificación de karate, pero la espera fue demasiado larga para él, así que tenía algo que le hice en casa.

La encantadora gente de bideford hace un gran negocio de este lugar, pero es promedio a pobre! ¡Vengo de un lugar donde la elección de comida y calidad es mucho más alta! . Para aquellos que realmente han dejado Bideford ver lo que había más allá no lo que quiero decir

Amazing food first time ordering will defo order again 🤲🏼

Ordered garlic and Parmesan chicken wings (worst wings ever) , did not taste of anything and the wings were slimy and slightly under cooked. DO NOT ORDER! The pizza was luke warm with no tomato sauce and the base was chewy. Will not order from here again.

The pizza was totally tasteless I've had better shop brought ones like crosta & mollica £6 and it's lovely I only got a takeaway because my sister wanted it £40 I think you rip people off with this No flavour what so ever

We were stopping in a local hotel for a weekend at the theme parks nearby. Saw this place on Google maps, the staff were lovely and polite. Asked how our time was in the area. The food was outstanding. Place is beautifully clean and they prep your pizza in front of you. The pizza oven looked cool too, watching the flames at the back. Definitely worth a try. Great prices too

Everything was goood but I added and I pay for jalapeños but they didn’t put any

The three of us were at Fireaway in the evening and ordered 5 'sides' to share. The portions were large and the price was absolutely reasonable (we paid £11 per person). The cheesy garlic bread is highly recommended, but all the dishes were extremely good! We had 2x Cheesy Garlic Bread, 1x Avocado Salad, 1x Chicken Strips and 1x Potato Wedges

I go to this place in Streatham every fortnight with my two boys. The pizza is amazingly tasty, well done to perfection and I usually have the chicken wings well done. The boys love it hence we had been going on for years now. I don't understand all these bad reviews. We were there last sunday and a girl came by and told them she had been served a pizza with cheese that apparently she does not eat, told them she landed in hospital, etc and threaten them with a bad review if they don't give her a pizza! They were polite and refused. If she is allergic to cheese, why did she eat it anyway and complain after a week? Lots of losers around. My honest advice is that they are very good people and their pizza is tasty. Period.

Worst service ever!!! ordered 2 pizzas, they delivered the wrong pizza, with pineapple on it and I hate pineapple on pizza, I picked it off and started eating it and realised it had hardly any of the topping that I ordered. rubbish pizza. then I called them, OMG!!! what a bunch of buffoons! can't even communicate properly, kept asking the same stupid questions. very poor communication. then put the phone down on me. disgusting!!! this is the second time and last time, the first time the delivery person was rude. don't bother ordering pizza from this place, you won't get what you ordered and poor service on top.

Nice food but unprofessional driver 😏

Expensive for it’s size but a really good pizza, no waste and every piece a pleasure.

The service was a bit slow, but the pizza was delicious. It's worth the visit.

Food was cold and no drink arrived.

Pizza was luke-warm when it arrived and quality was not great. I ordered mushrooms as an extra for £1.50, there were only a few pieces of mushroom on the pizza, very disappointed, wouldn't order again. On the bright side it did arrive in good time.

Pizza was ok chicken wings were vile burnt and very nasty taste went in bin would not order again or recommend

I dont think this look like pizza its so hard to chew and meat balls are like 5 to 6 on whole pizza i think quality is not good

Not cheap but always enjoyable to eat

Greetings, pizza enthusiasts! I would like to address an important matter regarding the quality of our pizzas. It is crucial that we maintain consistency in the quality of our pizzas, ensuring that they are piping hot when served and not cold like a lifeless zombie. Food is undoubtedly a source of great pleasure, but it is the quality that truly sets us apart.

I’ve been going here almost 2-3 times a week while I’m doing a construction project and I must say it’s great value for money there lunch time special fills u up and is very tasty ! Only thing I would say is if they where attentive to the phone but other then that amazing place and amazing food

I watch the delivery guy on map go to 2 other stop beforexminecand went past me go to his 2nd stip called shop didn't care blame just eat this shop was good shop food gone down hill service where my money food arrived stone cold ur a joke

very disappointed pizza was cold very unlike you guys

It tastes so cheap but costs so much, I can't recommend this over any local pizza place where you'll get more, better tasting pizza for less money. It arrived cold and squashed and without one of two sauces. Even after heating up in the oven, I haven't had a take out pizza this bad in years. Pepperoni looked and tasted noticably cheap...in a pizza place.

banging calzone, definitely ordering from them again!

Asked for table for two. Sat at a table. Waited. Had to get menu from another table. Waited 15+ minutes. Tried to get attention. Only two other customers seated at another table. Still no service. Waited some more. Walked out.

My order was picked up and driven to a completely different town miles away. My delivery time says it was on time because the time kept going up and up. By the time I got my food it the paper bag is wet and the food is cold and soggy. Really unhappy haven't had an experience like this and it isn't the restaurants fault it's your drivers fault.

This place used to be very nice. but everything has changed. Please don't order anything for me. They are very rude and have no customer skils.They delivery driver can't even find the address.

Please don't order any food in here.It's absolutely joke. I order a pizza with 2 items and is charged me £13.95 But pizzas on a menu with 3 items are 11.95.It just does not make any sense. And the pizza is not even cooked under

was cold when it arrived don't think it was restrant but the driver taking over half hour to deliver I watched the app all the way and he went to Bedlington that's 3 times further to the restrant than my house

amazing pizza, garlic oil is to die for!

I recently tried Fireaway Pizza in Thornton Heath and I must say, I was pleasantly surprised by the experience. The pizza was exceptionally good, standing out with its high-quality cheese that was both rich in flavor and perfectly melted. It's not every day you find such premium ingredients at a pizza place, especially at the prices they offer! The value for money here is impressive. Considering the quality you get, it's an excellent deal compared to larger chains like Pizza Hut and Domino's. Not only was the pizza a hit, but the dessert was also a delightful treat, rounding off the meal perfectly. I would definitely recommend Fireaway if you're looking for great pizza without breaking the bank. It's a top choice for anyone who values both price and quality.

cold pizza, 20 minutes late , There was no way to check his GPS in real time and he stayed in the same place for 20 minutes

Surprised how bad the pizza was

It was a take away pizza wich take 1 hour and half to arrive, topping was wrong and tastles and when i did contact the restaurant in relation my order due to long waiting they were rude and incompetente and did not offer any support.

Absolutely banging food and the delivery guy was spot on so couldn't be happier on my 1 night in London!

once again the pizza arrived cold

very cold pizza, not hot at all, terrible experience. late late delivery

Pizza wa barely warm which was a shame, this was my first Fireway experience. I would now only try fireway in person, wouldnt risk another delivery

Absolutely awful!!! Stay away from this place - they are scammers...food is awful, service awful, need to be shut down.

The pizza arrived luke warm and under cooked, I asked for double pepperoni which I paid for and did not get. the pizza from here is either over cooked or under cooked, this is the last time I'll be ordering from here, I've given this place too many chances.

The can drink was missing, and it was paid!

I live near by and I always eat there I like the service at this location 💯🫡🙏🏽 khale was the one who atender me good service!!

Well, our hopes were dashed. We really like M2 Pizza, just down the road. Unfortunately I have to eat gluten free now, so we thought we’d give Fireaway a try. All three of us felt that their pizza was a bit rubbish. To be honest, they were totally lacking in flavour and tasted like a frozen pizza from a supermarket. I’d suggest going to M2 down the road a bit or literally saving yourself a few quid and getting one from Waitrose.

This pizza shop is dead pizza dead wings dead and milkshakes are dead

Pizza was stone cold when it arrived at my door

Wrost ever pizza I had in my life

Delivery time was long and food came cold

Stone cold not even warm, I ordered ice cream and that was warmer than my pizza, usually really enjoy the pizza here today was very disappointing

Food arrived so quick that it cannot have been freshly cooked. Also was luke warm. Not the usual standard I receive

Tried to order a pizza. Driver was at the wrong address and told me he was at my house and I had put the address in incorrectly. We spoke to the restaurant and about 20 minutes later he arrived having been on the wrong road. Advised the restaurant we want to cancel the order and were told it would still be ok. Asked for a refund and told to use the website. Went online and the website isn't working. Rang back and told they are too busy to deal with my failed delivery and refund. At this stage, I don't know whether I will get my refund and, sadly, I don't expect I will see my money again

DO NOT ORDER. Delivery driver could not find address, stood outside the wrong address for 10 minutes while saying on the phone ‘I am outside’ while we were stood outside our house saying no you’re not. Asked to send our location on WhatsApp to find us. Driver arrived another 10 minutes later accusing us of lying and putting the wrong address. Declined the food. No service or support on getting a refund, told to go on the website. The website doesn’t work. Called to ask for refund they said they’re too busy. No dinner. Money stolen.

Pizza was completely cold when it arrived.

Pipping hot. The free garlic bread is a lovely touch. Without a doubt the best pizza place in thronton heath!

Cold and NOT double cheese. Took ages to arrive.

A great Pizza restaurant in the heart of Thornton Heath.

The nutella pizza was hard and stale didn't like it one bit.

Awful service. Wasn’t offered any of the current deal. Over charged.

The food was amazing!! Absolutely recommend

Food was delicious, however ordered extra Basil on the Queen Margarita Pizza and only got x4 leaves; for £1.50 it is very disappointing. Will still order again from this takeaway.

Excellent customer service with great food for realistic prices. Definitely will be back soon again.

The driver didn't read my observation saying the intercon was broken and to ring me before arriving in the building... He rang my neighbour who was sleeping and woke up to complain while I was getting the order. TERRIBLE situation!!! Never more!

My new pizza place amazing arrived hot top work guys 👦

The driver couldn’t talk a word of English he even called saying he not speak English a 2-1. My address is 21. I appreciate a man’s gotta work but at least no basic English and no how to follow a Tom Tom.. Now my food is stone cold.

Came here today for the first time. I was served by Mo and he was lovely, great customer service. The food was incredible. Would definitely recommend if you are thinking of trying it out just do it😍

Lovely pizzas delivered fresh, hot and on time!

Not happy , ordered garlic Parmesan wings have a completely different flavour . Pizza was also disappointing

I always come here best pizza in the area.

amusing staff and good service for customers 😀

Service here was impeccable and well catered to my needs, very suitable and understanding for allergies. Good music, lighting and ambiance within store. The food is served piping gory and made with care that you can see whilst being made. I would strongly recommend and be a frequent customer as i am a new local to the area !

Pizza was squashed and toppings off the dough and squashed to one side

Pizzas tasted quite foul. Especially the pestuno one.

Quick and friendly service, pizza's are made with fresh dough, toppings. Great little pizza joint

Good service and delivery. Food was delicious, hot and well presented.

Good food and good staff khaled is the best

Fantastic one of the best pizzas in south london

Very good food, playing good songs and brilliant customer service

Khaled perfect service and food was tasty

The place is so peaceful and the pizza is the

Lovely staff and delicious pizzas!

Excellent staff nice place and delicious food

Sadly the pizzas did not travel very well and was a mess when we opened the box The Chicken wings were great !

Really good pizza. Really tasty in the town.