Flame House Grill in Hackney

When I was here service was pretty poor and Food wasn't much better very disappointing indeed expected better

Ordered through UberEats. We got two burgers, two sexy fries and a mac and cheese.The burger bun was dry, the sexy fries were absolutely nothing like the photos and at a whopping £5 each, I would have expected something half presentable. The Mac and cheese was an absolute joke. We got the side but there were barely two spoons of Mac and cheese in a tub which was 10% full. See pictures. You can see the shadow on the outside of the tub which indicates how full the Mac and cheese tub was.We tried to call the restaurant to complain but no answer and auto response from ubereats telling us feedback will be passed on.I’ll never order again from here.

Visitamos aquí por primera vez en 3 años anoche para una celebración familiar y no podría haber tenido un mejor tiempo. El personal de camareros era amable y servicial, las hamburguesas deliciosas más allá de la creencia y las bebidas muy agradables. Restaurante limpio y no demasiado ocupado y ambiente perfecto. Volveremos pronto!

The buffalo wings here are one of a kind. the menu and quality of food is great. The cocktails especially the Bloody Marys were delicious! Great vibe and lovely, helpful staff.

Had a meal here last night with a couple of friends. Was quite a quiet atmosphere when we walked in but this didn’t deter us. We sat down, and the waitress came and took our order. We got our drinks and our mains, on top of that I ordered a side dish for myself. Here’s the thing, our drinks never turned up and neither did my side dish of popcorn chicken. The mains arrived after about 20 minutes but we were all very underwhelmed by them. I could’ve made a better burger for myself at home. When we requested the bill, at first the waitress actually brought it to us with the drinks and the side dish we had not received. She swiftly realised these were never brought to us and was apologetic. Too little too late really. The bill was then amended and we paid for the terrible food and experience. Oh and it gets worse. Just before we headed out I went to the restroom and was followed by another waitress/member of staff who said that, I wasn’t allowed to use the toilets unless I had eaten at the restaurant. I proceeded to tell her that I had had a meal in the diner, to which she responded that she hadn’t realised. We were literally sitting opposite the kitchen in the middle of the quiet diner, and one of the only groups there. I left angrily. I can only recommend to people that you should never eat at this restaurant. The staff, the food and the overall experience was horrendous.