Franco Manca in Southwark

erica was absolutely incredible host. 10/10 no notes.

Amazing pizza. And amazing service from Erica!!

We had Erica help us out with the app not working and she is an angel 💜

Came here for the £5 deal - truffle bursts pizza was delish and we had lovely service from Erica! Also probably the prettiest Franco Manca I’ve been to, there’s a stained glass dome!

Lovely location with beautiful windows and amazing pizzas. I got the Truffle & Burrata pizza which was delicious. The service from Erica was fantastic and everyone in the restaurant was very welcoming.

Excellent taste, friendly staff

Good pizza but slow service - needs improving. Don’t run a £5 pizza offer in January if you can’t handle the heat.

Alejandro is an exceptional waiter at Franco Manca Bermondsey! His friendly and attentive service made our dining experience truly enjoyable. He greeted us warmly, ensured we were well taken care of throughout the meal, and had great recommendations for both food and drinks. Alejandro’s positive energy and professionalism stood out, and he went above and beyond to make sure everything was perfect. It’s clear he genuinely cares about providing the best experience for customers. Highly recommend visiting this location and asking for Alejandro—you won’t be disappointed! Nico

Blo you are a star very professional

Wow beyond perfection with Blo you are amazing

Wow. Erika is truly amazing. The service is impeccable. The pizza with the pesto and garlic dips. They had to drag me away. Be there or be square. Shoutout to Erika.

Erika was extremely accommodating and lovely! Super helpful

Erika was extremely helpful and provided 10/10 service. Was very welcoming

5* , best Franco Manca restaurant I’ve been too in London! The whole team was amazing and friendly but Erika was outstanding, very accommodating, knowledgeable and made our work lunch more enjoyable !!

There was great customer service. It was a nice and comfortable atmosphere.

Love the meal and atmosphere! Love towards Erica offered us 5pound pizza💕

Had a great experience thank you to Samira our lovely waitress

Brilliant service and lovely pizza!

Really nice, friendly staff; brilliant atmosphere and quick service

Best pizza ever. Waitresses were very kind and helpful

Amazing pizza, cozy atmosphere, and fantastic service! Franco Manca in Bermondsey is my go-to spot for authentic sourdough pizza. The crust is perfectly chewy, the toppings are fresh, and everything is full of flavor. I love how reasonably priced it is for the quality you get. The staff are super friendly and attentive, making the whole experience even better.

Had the 5 pound pizza deal delish salami and caramelized onion pizza and great service from Blo. Would definitely recommend pizza 8 as well! Really fast service pizza came almost immediately 😌

blo was a legend and sorted us right out, such good service, pizzas were quick and delicious - thank you!

Really great thin crust sourdough pizza, for a great price. The atmosphere was really nice and it was cool seeing the huge wood fired oven used to bake the pizzas, very tasty would recommend.

TLDR: The food is decent, however the customer service WAS below acceptable with the waitress working being rude and impolite throughout the whole experience which created a hostile environment making it highly uncomfortable for us, we decided to leave. And with the franco manca app being poorly made with issues when trying to sign up. I hope i get back a reply and we could resolve this matter about this specific waitress. Tq The food was as expected, however upon entering the premises, we were not greeted and therefore left standing waiting for the host, even though it was not busy. The host then acknowledged us after a few minutes and had given us a hand gesture. While thinking we were allowed to take a seat, we chose the seat nearest to us which was prepped with a menu. However, once the hostess saw us, we were reprimanded that we were not allowed to seat and that her hand gesture she made was meant to stand and wait, we suggested to get up but was then brushed off by the hostess. After ordering, both waitress and the hostess treated us with a disrespectful glare whenever they had walked pass our table. Moreover, because we had coffee and treats from the cafe before, we were then asked to not eat inside the restaurant which was understandable, however, the delivery by the waitress so rude and impolite. As the whole encounter was unpleasant and uncomfortable, we had decided to leave and get our pizzas to go. Because we had visited this restaurant after hearing about the £5 pizza deal, when asked for payment, we had then asked the waiter about the deal, she had quickly dismiss us and and asked for the qr code, we were then left baffled because we were not offered any help, and so we spent 10 minutes or so, trying to get the deal. Because the app was not well made, we were having issues with the app, which was not helpful as we were not given any help but instead the waitress was rude and condescending, therefore we decided to pay full price and leave asap.

I went Franco Manca in Bermondsey today, there was some sort of £5 pizza promotion. The restaurant was really busy, and the atmosphere was a bit mad. Had a difficult time settling in, where the table beside was extremely disrespectful to our waitress Erika. She provided lovely service but I think the whole situation made it a little awkward. I’ve worked in the hospitality so I know how difficult it can be dealing with customers like that. Good on her!! I’d probably be out the job if she let me deal with it. Each to their own!

What a Joke. Today we went to Franco Manca in Bermondsey to check out the £5 pizza promotion. The restaurant was super busy, but despite the full house, the service was great, and the pizzas were spot on. It was me and my friend, and while we were eating, something caught our attention. There was this incredibly rude table complaining about something ridiculous, like how to get the discount or something along those lines. Erika, the manager, was dealing with it, and honestly, that table was treating her so badly. We were really impressed by how calm and professional she stayed the way she handled the situation was perfect. We both work in hospitality, and it was honestly sad to see how some guests can be so horrible to staff who are just trying to do their job. literally not only our table has noticed that!!!!!! This review isn’t just to say how much we love Franco Manca (because we do), but also to give a huge shoutout to Erika. She was amazing today, even under pressure. More employees like Erika, and honestly, fewer guests like those ones, would make the world of hospitality so much better. it is gret to have a £5 pound pizza but it is also great to be served from a very good person like Erika.

Beautiful, light pizza that is quick to prepare The sister from Bangladesh is the height of respect and taste

Good surprise at this neighborhood pizzeria. Neapolitan oven, reasonably priced and good pizza. The room is large and pleasant.

Had a great night! Eva was especially kind to us. Thanks for taking such good care of us, Eva :)

A lovely evening! Eva was very kind and helpful ☺️ the food was delicious and the atmosphere very warm! Lots of vegetarian and vegan options

One of the best pizzas out there in London. Definitely recommend especially a special shout out to our waitress Era who was very attentive and was such a bubbly character .

Food was lovely and Era was a lovely waitress, so hospitable and caring xx

10/10 pizza, highly highly recommend. Lovely staff, especially Era, she was extremely helpful and overall just provided amazing and quick service; made me enjoy the food that much more!! Definitely will be visiting again.

Excellent staff, pizzas were lovely, served by Era. She was the sweetest and kindest waitress. Would definitely go back.

The service was slow and moody, but the worst part of the experience was when the server couldn't even work out how to split this simple bill. We spent over half and hour, with the server who kept coming back and forth on the amount due. One of our group had to take over in the end. Servers need to be trained on how to split the bill between groups because this experience was stressful and doesn't make me want to go back.

always a good experience, Blo was our waitress and was very kind and helpful. I definitely recommend. I love the #2 pizza and the sorbet.

we are going with our friends today. we order many pizza. franco manca, pizza is really good. EVA is our Waitress.we are happy her service . thanks Eva

Eva is our Waitress. She take our order and serving food everything is really good. I am happy to say thanks to Eva.

We really enjoyed the pizza and we’ll definitely will come again to enjoy it once more. Our waitress Eva was really nice and did a really great job serving us.

Great pizzas as always! Loved the new Stilton pizza but we thought that Anchovy pizza was way too garlicky. Big shout to to Eva and Blo who took our orders and served us. She’s was lovely and had a smiling face as she served guests. Thank you both!! :)

Franco Manca pizza’s are always so comforting. Great ingredients and lovely vibe in Bermondsey st. Blo was super friendly and fun as a server!

Hervorragende Pizzen, auch mit veganer und vegetarischer Auswahl und 1a Service. Preislich absolut in Ordnung. Thanks to Era :-)

Excellent customer service, we enjoyed everything . thanks EVA for looking after us. Her Service is awesome.

I was go yesterday for dinner i relley impressed for eva, s service. I definitly go again.

I go thear so many times i just love that place. Our server was Eva.

Pizza number 3 was really amazing.i love that pizza and our server is Eva she is also amazing.

Good meat special pizza, our server eva was very attentive

We had booked last minute but I’m glad we did, from the money we sat Eva was amazing and very attentive. Our food was delicious also! Thank you

Delicious food & our server Blo was lovely :)

We loved our experience, food and Eva’s service

Francos favourite pizza was delicious and Bló was fantastic!!

Food was great, Bló was our server and was lovely!

Blo was wonderful very attentive and helpful

Food is so tasty, and Blo our server was super lovely!

Went the place many times The lady called Erika She is amazing, first class service, smile all the time !!! She is amazing!!! I would give her a job anytime Jeff Tang (Malaysia,,)

Ula is so sweet and amazing! She helped us decide on pizzas (which all were amazing) and the wine. Definitely a great spot for pizza! You will be taken care of!

Franco manca,s pizza is best pizza. I Just love this and eva is taking Care of us. Eva is really best. Thank you very much eva.

Eva is really good server. We are really happy and enjoying food . Thanks eva

Eva attended us and was fantastic! The food was amazing and authentic, the wine was delicious! Would definitely come back

Really nice food and perfect timings they brought the pizzas only once we were done with the starters. Eva was our waiter, so kind! Thank you

Blo our waitress was amazing, she asked if we had any allergies, if everything was fine, if we wanted some desserts, but she wasn't pushy what I loved. She gave us enough time to decide everything! The organic lemonade was by my taste super delicious, we had a salad and a pizza. The salad tasted very rich, everything complimented each other. The pizza was delicious, sourdough base with white sauce, cured ham, mozzarella and wild mushrooms! 😍 The tiramisu was very light and tasteful. So yes I would recommend this place!

Insufficient staff which led staff to ignore customers standing waiting for table or to collect a takeaway. Hence, 5 of us ended up at a new find - Hakata, a short walk away.

Lovely service from Blo, 10/10!!

Good pizzas, great service ! Blo was super attentive and kind. Will come back !

The pizza was delicious, and our waitress, Blo, was amazing. She really made an effort to make sure we enjoyed ourselves.

I happily say that franko manka pizza is best pizza ever. I go there so many times this restaurant provides high quality's survice .our server is Eva she is really nice .I love that place.

For a quick meal in Bermondsey the pizza is excellent. Last time Blo served us, with impeccable service and sympathy.

I am highly recommend this restaurant.this restaurant pizza are best.they are really friendly with customers. Eva's Service is really Amazing . I will definitely go again.

Last night I went to go franko manka (Bermondsay ) with my family. Their food quality is very good and their service is also very good. I Specially liked Eva's service. She is very polite and smiling . I recommend this Pizza restaurant .we are really enjoyed there.

Perfect pizza, properly cooked. I was very happy and have my first meal here after a very long flight, time changed, miss all the good memories there. Try it if you like a good pizza!

Excellent service, excellent food. Very friendly staff. Foods are delicious. II highly recommend this place

Everything great! the waiter very friendly.

The best service I have received in London, the food a 10!! 🫰🏼

We went on the recommendation of a friend. The food was very good and the service too. The service was fast with excellent attention.

Lovely service by Blo and always amazing pizza at Franco Manca

Lovely place to eat and enjoy night out with friends and family, staff was very friendly and brought our food on time, blo was very helpful regarding my drinks. Thankyou and I would highly recommend, I would d come and visit again 😊

lovely food, we had a great time and my server Luke was great.

lovely ambiance, food was great and my server luke was amazing :)

Great food! Really good vibe as well! Luke is a real one

Absolutely incredible! Great food and great environment! Era made us feel welcome, and served us so well! We will definitely be back!

We had a great time. Very fast service and very friendly staff (Samira). And the value for money is excellent.

Just visited here and the manager (Erika) was super lovely, best service I’ve received from any restaurant in years! She was very attentive and focused on every little detail to make sure I was impressed. And don’t get me started on this bad boy pizza over here. One of the best pizzas I’ve had in my life. I will definitely be visiting here again with some friends and would strongly recommend visiting this branch.

I’ve just moved from Sydney in Australia and haven’t experienced great hospitality in the uk yet. Until now. The atmosphere was amazing, the food was amazing in particular no. 8 pizza and the nibble trio of which was recommended to us by Eva and I would just like to say that Eva was particularly helpful and a joy to talk to.

Era and Blo, in bermondsey, were epic. I would recommend coming just for the service. You two were brill

Graat food and gret service from Blo !

rlly fun night the food was incredible and luke our server was great - would defo come again:)

Hi! I was as a guest amd I must say that the atmosphere was incredible and food amazing! Dounia was absolutely great looking after us! Legend! I can’t wait to go back again! Thank you for everything!

Worst chain restaurant ive ever had the misfortune to eat in…chicken salad with grey chicken..tuna salad with cheap tinned tuna and the waitress even admitted none of the food us fresh its as processed out of wraps and tins..so beware going to this place on the back of other reviews

Always a good experience going to a Franco Manca, this is an option close to tower bridge but prices are fair. Nothing special about sourdough bread pizza here, they're generally tasty. The house lemonade is quite good, worth trying. We went quite late yet were served quickly so thanks to the staff here

Unhappy serving staff. Pizza was served cold initially and thankfully replaced but was still extremely salty.

Lovely service and the staff were really accommodating. Food was delicious too. Warm and great atmosphere. Thank you.

Amazing food. A hole in the wall near tower bridge. Blo who served us was super friendly. A must visit if you are in central London. Cheers!

Mediocre pizza with very littlw vegan cheese. First dish we got was cold, asked for a hot one (seems reasonable) and got another one which was lukewarm. Salad on the side was small and expensive. Service was awful. Do not recommend.

Probably the best pizza I've eaten, using sourdough, all fresh, excellent 👌 Also, their own lager 'No Logo' is superb, great service, that Italian flair is wonderful, makes you feel right at home..👌👍👏

Delicious pizza and desserts. The staff is extremely nice. If you are looking for a great Italian food in London, visiting this place is mandatory! Sometimes it might be difficult to get a table since the place is very popular, but it's definitely worth waiting.

Crowd pleaser, very tasty pizza at reasonable prices. Recommend the potato and stilton, or chorizo option! You can get a bottle of prosecco here for less than £30.

We reached very late when restaurant about to close but Eva helped us. She gave us really good service with smiley face.

Amazing Italian pizza ; love the simplicity and the food

Everything was outstanding except for the pizza. Maybe we were there at the wrong time but the pizza was mediocre at best. Soggy, little flavor, buffalo cheese was just ok. With so many great options nearby I don’t think I will be returning.