Based on 358 opinions finded in 1 websites
Based on 358 opinions finded in 1 websites
Nº 151 in 545 in Cheltenham
Opinions
The pizza was absolutely delicious but unfortunately we were sat at our table for about 30minutes before we even got asked if we wanted a drink? The restaurant was not even busy with many vacant tables so not sure what happened there? The Women who did eventually serve us was extremely warm & welcoming & friendly. Due to the long wait before getting served meant we had to rush our food & could not have desert as we had to be at the cinema afterwards which was a shame & we were looking forward to trying the Tiramisu. Would try again as pizza was incredible but would be put off if the service was the same as before.
Emma Johnson . 2025-01-05
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Extremely good authentic style pizza. The service is also very friendly and very fast even on a fairly busy Saturday evening. Will definitely be coming back
bob jim . 2025-01-04
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We had a very disappointing experience. The pizzas were very sloppy, wet & cold. It was not a crispy base. Because of this, the flavour was non exsistant. I don't usually like complaining, but It felt like I was eating a roti, not a pizza! The white wine was also delivered in a water glass for some reason... We thought it was the apple juice at first, the juice didn't arrive until after the meal. No extra mozzarella was given to us even after asking the waiter. To make it worse, the olive oils were placed on our table after we finished. This was a very different experience compared to different Franco Manca's.. I could've eaten at home for a better experience.. will not return.
Josh Gransmore . 2024-12-23
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🤩Wow, what a find today! absolutely amazing gluten free pizzas - best we’ve ever tasted and the staff were all just lovely , so thank you!
Dulcia . 2024-12-16
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Amazing service with attentive staff. The food is great with loads of options! Thanks again for making our works celebration special.
Chelsey Mason . 2024-12-07
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Christmas party here and it was absolutely excellent, pizza’s were fantastic
Charlotte Caswell . 2024-12-06
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The food was really good and the staff were really polite
Avril Coyle . 2024-12-01
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Great service and really yummy food.
Beth Boydell . 2024-12-01
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Poppy was fast and efficient, good food and drink. Sourdough pizza was delicious.
Hannah Webb . 2024-12-01
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Would definitely recommend! Food is always great with lovely staff who are always welcoming and helpful. Very family friendly too which is a plus!
Charlotte Mazhindu . 2024-11-26
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Christmas menu served by Maya. 5 star service, 5 star food. Highly recommended
Keith Gilmour . 2024-11-25
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Our pizza cravings satisfied! Truly authentic Italian pizza, we ordered two and they were both really good and unique. We sat by the pizza station and our toddler was able to see the process. We will be back!
Vivian Sit . 2024-11-25
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Tasty Pizzas served fresh and fast. Regularly visit Franco Manca and never been let down, always delivers and always leaves me wanting to come back again. The Cheltenham branch is a lovely place with a great vibe and the staff are all lovely too- from the waitresses/waiters to the chefs! Would absolutely recommend!
Jonny Reeve . 2024-11-25
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We really love coming here with young family and service was excellent from Maya.. Highly recommended for family friendly pizza.
chris billingham . 2024-11-24
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Good service, good food, good music, nice atmosphere.
marshmallow . 2024-11-24
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Great favourite place for all of the family
Jackie Lynch-Blosse . 2024-11-24
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Great quality food. Service was quick and friendly. Great that you can see the chefs prep the food. Definitely recommend
Jordan sayner . 2024-11-24
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Delicious Pizza! And lovely staff! Definitely will be back lots of times. It was the best way to shelter from the awful weather outside!
Ruth Brookes . 2024-11-24
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Great service, fantastic pizza, and at a really good price. Especially for 2 adults and 3 children. This is a regular choice as it’s so much more affordable than other restaurants.
Richard Duffy-Turner . 2024-11-24
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This was a DELICIOUS dinner right in the heart of Cheltenham !! 😍 I come here every time I visit!!
Hélia Mateus . 2024-11-24
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Lovely atmosphere - great staff and fantastic pizzas
Gemma Artz . 2024-11-24
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No 10 - the best pizza ever! We had a fabulous meal and, as always, lovely service. The staff were very friendly and attentive. We come back again and again and it is always an enjoyable experience. Highly recommended!
Annegret Robinson . 2024-11-24
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Pizza were lovely. Great watching, friendly chef. Service was poor, no eye contact, or check if wanted any other course. Or to settle bill. Met at door quite rudely as did not book, and restaurant had 4 out of the 7 front tables free For whole time we were in there. Back section of restaurant closed off on a Saturday. Unsure if it's just catering for take outs!
Julie Mccauley . 2024-11-23
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Cheltenham Franco Manco is different experience when Maria is in. Love it. Great service, food, atmosphere
Petra Nistorescu . 2024-11-03
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We where really looking forward to our pizzas at Franco manca. Unfortunately it did not meet our expectations. The music was very loud meaning people have to raise their voices to compensate creating a loud and jarring atmosphere. Having Asperger's I found it quite triggering. And couldn't relax. The food took a while to come we where giving out sauces a good 15 minutes before our starters came out. It does seem that delivery is given priority meaning the cooking team is constantly rushing to get food out and attention to detail is the missed. The pizzas unfortunately where soggy and the garnish in both the drinks and on top of the pizzas where wilted and had dark spots. We decided not to say anything as we where both just really hungry and wanted to eat something. The staff where attentive and friendly so shout out to them.
Jake Nevin . 2024-11-02
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What an amazing place to dine.Exellent food.Staff were very friendly and professional. Great customer service by Stan and his team. Highly recommend.
Vladimir Dimitrov . 2024-11-01
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Lovely food. Great service & fab atmosphere! Highly recommend 👍
Georgina Baalham . 2024-11-01
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Fantastic homemade pizza 🍕 Great work chef 👍
Paul Ralph . 2024-10-26
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This place has always been great. Brilliant staff, great pizza, super friendly. We’ve been going since it opened. Last night we left hungry after waiting 45 minutes for food. Apparently Deliveroo orders are prioritised over customers seated in the restaurant. We saw the same Deliveroo guy come and go three times whilst waiting. Asked for our food a few times, kept being told it would be 10-15 minutes, but the food never came. In the end, the manager tried to get the pizza cooks to just make our food, and they started shouting at her. We just left, they didn’t even notice.
Kevin Nicholas . 2024-10-19
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Really delicious food and speedy service. Our server Poppy was excellent :)
Sadie Wilson . 2024-10-19
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Pleasantly surprised by Franco Manca. Very tasty pizza! Staff managed to accommodate a larger group than the original booking which was good.
George Wood . 2024-10-16
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Good food. £30 for two pizzas and garlic bread delivered in 20 mins. Sourdough which is a great touch. Meat toppings were a little shy but all in all decent
Vaz Mirrahimi . 2024-09-18
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The staff could not have done more for us. It was my son's eleventh birthday and I was told I could bring a cake for him. I thought it would be a question of simply handing out slices on napkins but to my surprise, the staff were ready and on hand to put candles on it, cut and serve it and sing happy birthday. They made a lovely evening even more special and I'm very grateful.
Elisa . 2024-09-18
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Excellent food. Staff very friendly
Martin Heritage . 2024-09-13
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Really great quality sourdough pizzas, salad, etc. Love the outdoor seating area & location for a summer evening with friends. Gluten free options too.
helen f . 2024-08-29
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Great customer service, very friendly staff. The food was lovely, we enjoyed the pizza and salad options on our visit.
Suffia . 2024-08-27
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A fantastic restaurant. The service was friendly and prompt, and we enjoyed outdoor seats on a warm Sunday afternoon. Top pizza and a lovely gelato to finished. Ideally located in central Cheltenham.
Dominic Ridler . 2024-08-19
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Good pizzas, good value and friendly staff.
Andrew Rodaway . 2024-08-11
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Holly made this service so efficient and positive. The food was remarkable and she was effortlessly sweet and attentive!!
Rhilentless . 2024-08-02
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Best pizza in Cheltenham, always have good and interesting specials and the pizza is always top notch and quick. I don't usually enjoy chains but this place is much better than other pizza places near by.
Lou . 2024-07-26
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Good food and atmosphere, excellent customer service. Highly recommended, will definitely be back when we are Cheltenham next time.
Masud Ibrahim . 2024-07-08
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The food was super good, pizza tasted like it was from Italy, thin and made well. I really recommend the garlic oil on the table as it was nice to have with the crust. Our waitress was an absolute gem, and the music playing was so good by boyfriend had to shazam it. Me and my boyfriend went there for dinner, were really pleased.
sofia zea . 2024-06-30
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Very friendly, knowledgeable and helpful staff. Menu was well explained, dishes very well presented. Food was amazing no problems with alternating toppings. Thank you Adam for looking after us. Highly recommend
Piotr Ilnicki . 2024-06-26
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Beautiful restaurant, beautiful service, an amazing location!
Kristina Gagis . 2024-06-18
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10/10 experience- will definitely be back!
Eleanor Robbins . 2024-06-18
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The food was very disappointing and expensive for what it was. The side salad was limp and drenched in salad dressing. The pizzas were undercooked and the toppings on the meagre side. The venue was noisy and overlit. No ambience. Will not return.
Deborah Kahn . 2024-06-16
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Always great service, and very good with allergies (gluten free pizza) and nut allergy
April Di Tomaso . 2024-06-14
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Such a shame, the attitude and general un welcoming manner of the waitress really put a damper on the whole experience. The middle aged dark haired lady was short and snappy with each encounter. Really like the place but probably won't return with such poor customer service. I guess its OK to have a bad day and take it out on your customers.
Richard Lakin . 2024-06-06
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Warm welcome. Friendly and helpful staff. Very tasty pizza and salad.
Les Quatre Filles . 2024-06-06
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Lovely place really enjoyed my pizza.
Tim Hopkins . 2024-06-05
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Fantastic and lovely for dine in.
Daniela Ivanova . 2024-06-04
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Ordered a take away and although more expensive than others the experience was worth it. The four different pizzas we ordered were cooked to perfection. They offered vegan options and the ability to swap out ingredients as well as adding all the extras you could possibly want. The pizzas were ready on time when we went to pick up and were hot when we got them home. Yes we will be ordering again
Iain Lovatt . 2024-05-10
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Great food,great prices. Friendly and welcoming.
Jonathan Pitt . 2024-05-06
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Very nice service. They allowed me to use the toilet when the premises were closed. Thank you
jam_ci_cezar . 2024-05-05
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Brilliant customer service lovely atmosphere great food felt like a real Italian experience definitely recommend
Coral Shortridge . 2024-05-05
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Called in here after a recent meal at Zizi's in Cheltenham and this was a million times better. Great pizzas and better service. Value for money compared to Pizza Express and Zizi's is fantastic. Great location too.
Kidge Harvey . 2024-04-23
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Popped in for a take away, staff were very welcoming, service was extremely quick, and the pizza was like authentic Italian style! Relatively cheap for Cheltenham too.
Donya F . 2024-04-17
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Absolutely fantastic service! Varied and tasty menu, best pizza I've ever had. Excellent value and the pizzas are huge. Fresh, delicious and beautifully cooked. Relaxed atmosphere. We will be back xxx
Rebecca Collier . 2024-04-09
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Menu is different to most other pizza providers and reviews are good, so I thought I'd try Franco for the first time as a delivery as football was on. Pizza arrived via Just Eat at the time advised. Pizza was very thin and not topped up to the edges. It was supposedly cut, but wasn't done properly so it tore. Very hard to handle. Tasty but absolutely STONE COLD. Not even warm. Perhaps the thin crust is the cause? I don't think I'd order delivery again. I will possibly give the eat-in a go but, unfortunately, a bit disappointed. Sorry.
R W . 2024-03-30
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Excellent pizza dough... the seasoning isn't up to par, however, with the tomato being too dry and the buffalo mozzarella not being the best. With a little effort... it would be the best
Vincenzo Formisano . 2024-03-25
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Amazing food and perfect service from Rhiannon.
Вероника Филева . 2024-03-23
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Was served by the lovely Maya earlier today, she was very pleasant and accommodating in explaining the menu to my elderly parents. Food was great too!
Annabel Lee-Ellis . 2024-03-23
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Was served by the wonderful Maya who truely made this meal out a delightful dining experience. She was great with the kids and helped us choose what to eat as the whole menu sounded great. The food was delicious can’t recommend enough 10/10 experience!
Yasmin Lebreuilly . 2024-03-23
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We went for lunch. The waiting staff were friendly, helpful and very prompt. We were able to watch as our food was prepared and it was fast! Very fast!! The pizzas were excellent and just the right size - not too big and not too small, however, the desserts were a little on the small side.
Mark N. Taylor . 2024-03-13
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Very tasty pizza 🍕 Nice bright restaurant with high ceilings. Brilliant service and pizzas came really quickly. Would definitely visit again.
Alice T . 2024-03-10
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Tasty pizza and wonderful staff, our waiter Millie was so attentive and friendly. Would definitely return.
Sabreen Rash . 2024-03-02
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Delicious food and fantastic service
Jessica Cain . 2024-02-24
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We love the food and the staff thay are all very welcome. Could not be more caring towards your customers.we go there every time we are in Cheltenham
Mandy Palmer . 2024-02-04
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Highly recommend this restaurant! Food is fresh and tasty, staff are helpful and friendly. The service is always quick and efficient, I come here every time I’m in Cheltenham if your there you must try it out!!
Sana Khan . 2024-02-04
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Excellent food and service, Rhiannon our waitress was brilliant and took extra care to make sure our dietary requirements were catered for. Will definitely be returning.
Jopa . 2024-02-02
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The Franco Manca chain started a few years back and we first visited the one in Chiswick High Road. They all offer the same menu which uses a lot of local products. They all have a good ambiance and surroundings are simple but very pleasant. If you like pizza, then you'll love Franco Manca. There are other dishes on the menu as well as specials on the board. But the pizzas are great and cooked in a traditional oven. The menu isn't huge, but most people are likely to be able to enjoy three courses without too much fuss. The benefits of a relatively small menu is that they are hugely competitive on price. We've always found that eating in Franco Manca is a lot cheaper than say a Pizza Express, yet the food is every bit as good if not better. The Cheltenham restaurant also has a large function room upstairs that can be hired for parties or meetings. So in summary, good food, great value in a nice setting served by really pleasant staff. If you are looking for food pizza, head here!
Paul Bissell . 2024-01-31
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Arrived not long before closing time without booking the week before Christmas.... feared the worst, but we were welcomed in, received great service, were not rushed and the pizzas were excellent. As it was late, it was a little quiet in terms of atmosphere but it looked like a great spot and location.
Rich Jh4991 . 2024-01-09
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Managed to get in as I think they were short staffed and had a few tables booked. Pizza was good, went for the "made for Franca manca" which had roasted burratta on top. Also had the San nazzara tomatoes salad which was tasty as a side dish.
Daniel Jell . 2023-12-30
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Really lovely food, absolutely lovely people! Overall had a great time! Would definitely recommend! ⭐️⭐️⭐️⭐️⭐️
Ellie Smith . 2023-12-30
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Good location, very nice pizza and good deal for the kids
Chris Rispin . 2023-12-26
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I recently had the pleasure of dining at Franco Manca in Cheltenham, and I must say that the experience was excellent. The restaurant itself had a cozy and inviting atmosphere, which made for a comfortable meal. Now, let's talk about the food. The pizza at Franco Manca was absolutely delicious. The crust was perfectly crispy on the outside and soft on the inside, and the toppings were fresh and flavorful. I particularly enjoyed the simplicity of their ingredients, which allowed the quality of each component to shine through. But what really stood out during my visit was the service provided by Adam, the manager of Franco Manca Cheltenham. He was incredibly attentive and friendly, ensuring that all guests were well taken care of. He went above and beyond to make sure that our dining experience was enjoyable and memorable. Overall, I highly recommend Franco Manca in Cheltenham. The food is outstanding, and the service, especially from Adam, is top-notch. Whether you're a pizza lover or just looking for a great restaurant experience, Franco Manca is definitely worth a visit.
Marek Placzkiewicz . 2023-12-18
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This is my third time here and my second review. Once again the pizza was perfect and the service matched. The manager (Adam I think) was amazing with my young son, made him feel part of it all and treated him like a king. Cheltenham Franco Manca is a credit to your business. Keep it up and I will be seeing you again soon.
steven holmes . 2023-12-18
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I have eaten at Franco Manca Cheltenham, many times now, as part of a group or as a couple, and always find the staff very attentive and professional. The GM Adam is always very friendly, and you can see that he really cares about his customers, and the service that his staff give. The food is great, the pizza is really fresh and tasty. I would not hesitate to recommend Franco Manca Cheltenham.
Fiona Colliver . 2023-12-18
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Fantastic service and most delicious, authentic pizza. Great value!
Alina Varlan . 2023-12-17
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Pizza dough was soggy, pancake like....really terrible.
Pav K . 2023-12-16
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Great pizza, excellent location on a lovely high street
Kamila Zając . 2023-12-16
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Unfortunately we had to wait a good 5 mins before any staff appeared to seat us but service was friendly and efficient after this, light bright period building. Pity the menu doesn't include some pasta but the burrata pizza I ordered was delicious, house red was v drinkable. Suggestion - if they served using hot plates the pizza would remain hot! Two meals, drinks and coffees was under £35 which seems reasonable, I'd definitely go back.
Clare Smith . 2023-12-14
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Great place, friendly staff tasty food
nioba nio . 2023-12-10
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Celebrating birthday, amazing and quick service, realy tasty foood and good chose of ingredients. We will back again. Will recomend
Violeta Vasileva . 2023-12-10
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Family lunch ,amazing service.Best pizza ever,they treated us really good . Tasty pizza ,organic tomatoes and mozzarella. Really fresh dough
Vasil Vasilev . 2023-12-10
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The place is beautiful but it was the worst pizza I've ever eaten in my life, an extremely thin crust with just a sheet of cheese and tomato paste, horrible.
Priscilla portilho . 2023-12-10
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Best pizzas in cheltenham and Stan is a wonderful host. This is the only restaurant in cheltenham that we frequent 💕
Edward & Abby Lane . 2023-12-10
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Great place,polite staff(Helen in particular). Pizzas were amazing,will come back again.
Łukasz Zawieja . 2023-11-30
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Came for a quick work lunch& was a great.
Keira Pascua . 2023-11-22
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The food always delicious the best pizza I’ve ever eaten. The service was top notch
Claire Barnfather . 2023-11-22
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Came to Cheltenham for a couple days to celebrate my birthday, first day we arrived we had pizza for dinner, we was served straight away and dinner arrived very promptly. We ordered a pudding to try which we wasn't charged for as a treat. The gentleman who served us that evening had a very calm energy about him and I felt so relaxed there, pricing is amazing for what you get - highly recommend 😀
Colette Jade . 2023-11-19
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Lovely staff and nice restaurant, but food is so underwhelming. The salads cost £12 and barely contain anything besides half a bag of leaves. Extremely disappointed that this is what I was served as a main course completely not worth it at all!
Kim Figeroux . 2023-11-08
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Amazing service, I was in a rush , they served me very quickly, delicious food. Would recommend
Zarina P . 2023-11-03
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We've been to many Franco Manca restaurants around the country but this one is the best so far - delicious pizzas, exceptionally friendly and helpful staff, everything was served promptly and all ingredients were fresh , crispy and tasty. Thank you and keep up the good work!
Milena Georgieva . 2023-10-24
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Love this Francos! We eat here regularly. Great food. Lovely service Esther & Rich
Esther Maxwell . 2023-10-22
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It is the place we come to for a kids treat lunch. The food is fast, and tasty. A lot of times there are great deals on so it’s amazing value for money. Staff are lovely too! Recently we squeezed in on a Saturday, at lunch, kids ate for free! So the four of us for £25 everyone fed and happy in 45 minutes. Every parents dream.
Suzanne Semken . 2023-10-21
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Food was beautiful and the service was lovely. Great place for the family.
Jess Vesey . 2023-10-18
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The service and food were sublime. Best service I have received in a restaurant in Cheltenham. Food recommendations made by our waitress were spot on. Would definitely recommend and I will most certainly be going back.
Tracey Yoko . 2023-10-12
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I love Franco Manca pizzas from my local supermarket, so I thought I would give the dine in experience a try. Neither satisfied or dissatisfied. I will more than likely sticking to the supermarket bought pizza.
Jay Singh . 2023-10-12
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Sat outside with excellent service - pizzas were extraordinary with interesting toppings served with a delicious broccoli pesto dip - especially liked the homemade tiramisu for dessert and limencello digestifs which made for an authentic Italian experience! Would 1000% reccommend this place for lunch whilst out shopping in Cheltenham as it has a beautiful location!
Katie Lewis . 2023-10-01
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