Franco Manca Wimbledon in Merton

They took ages to make two margaritas and one of them was very disappointing. The extra paid for artichokes were hardly visible, just some tiny ones scattered over. The organic tomatoes were just canned tomato sauce. The pizzas arrived ice cold and it was not the fault of the delivery person. The piece of hazelnut chocolate cake was just a tiny brownie. Everything tasted okay after heating it up again but not worth the money

Amazing pizza and good service!

Previously, I've had a good experience at this restaurant but the customer service I received yesterday evening means that I won't be returning. The staff were unhelpful and unpleasant, which is very unusual for a Franco Manca restaurant.

A very small restaurant with tables crammed in right next to each other! Service was ok, some of the staff were quite rude and we felt very rushed from the moment we sat down. The pizza itself was very tasty and a good size, and good value especially with the £5 deal. We had the meat special (pictured), the vegan special and a garlic dip. More vegan options would be good!

Lovely, well priced food, very quick service and a nice atmosphere, would thoroughly recommend

TERRIBLE SERVICE!!😡😡😡 NEVER AGAIN EMBARRASSING!! THIS LADY CALL JANET WAS SERVING ME TODAY WAS SUPER RUDE WITH ME REFUSING ME TO GIVE ME THE DEAL OF 5£ PIZZA FOR Pettiness I HAD THE APP OF FRANCO MANCA BECAUSE I’M A REGULAR PLUS I GIVE HER THE CODE SHE ASKED ME I TOLD HER I HAVE MY BABY IN THE CAR SO I HAD TO BE QUICK AND SHE TURNED AND SAID SHE COULDN’T GIVE ME THE PIZZA FOR THE DEAL AFTER USING MY REWARD CODE I LEFT FURIOUS I CALL AGAIN TO ASK FOR THE NUMBER OF HEAD-OFFICE SHE LEFT ME WAITING ON THE PHONE LAUGHING ANSWERING OTHER CALLS HANGING UP THE PHONE ON ME I CALL AGAIN AND SHE REFUSED TO GIVE ME NUMBER OF THE HEAD-OFFICE !! BRAVO FRANCO MANCA TO EMPLOYEE PEOPLE DON’T GIVE A DAMMM BY THE CUSTOMERS 👏🏼👏🏼👏🏼

They kicked us out of the restaurant, the food was bad

After a not soo good visit to the Kingston branch, I decided to give Franco Manca another chance, and I am so glad I did, My visit to the Wimbledon branch completely restored my faith in Franco Manca. The food was served promptly and tasted fantastic. The atmosphere was welcoming, and the service was exceptional. I was greeted warmly by Ornella, whose friendly demeanor set the tone for the experience. Roberto was also amazing, engaging us in a delightful conversation while we waited briefly for our food to arrive. This visit truly showed me the potential of Franco Manca’s customer service. A big thank you to the team at Wimbledon for turning things around. Highly recommend this branch to anyone looking for great food and excellent service.

So, this was a tough one because I really wanted it to be good. We were seated quickly on a Sunday afternoon so that was great. Then someone took our order quite quickly but we had to constantly look around for a waiter willing to make eye contact. We were asked if we wanted tap water. They then proceeded to not give us any and then when I asked for it again we still didn’t get it till we got served our pizza and the waiter remembered it. The food came quite quickly but was very oily. Our pizzas were not pre sliced (I don’t know what the norm is) but I asked for it to be sliced and instead they brought me a slicer and left. This was quite funny as we thought they would do it for us. We didn’t finish the food and the tables were a tad tiny. Staff was friendly, but not attentive even when no customer was being served. Even the customers next to us were waiting for a server to catch their eye for a while.

Lovely pizzas and great service

Out of the date chicken and not bake dough 😡

The pizza was burnt underneath. The service is slow.

Just about okay. The pizza with anchovies on it, not good. Not planning to go back. Still it was better than the one in Greenwich

We went there on Sunday, it’s a busy restaurant but very good food and fast service. We definitely come again. Thank you

We love it here! ♥️ Each time we visit Wimbledon we are coming here for pizza 🤤. Our favourite restaurant in that area! 😍

In short… Pizzas still raw and chewy

The staff were trying their best but took a long time for drinks, dessert and the bill to come (I hope they were just short staffed on the particular day we visited). Pizza great 👍

What a find foe me. Sourdough Pizza . Love it.

Great staff. Made a grumpy dad happy

The most delicious vegan pizza with truffle 💖💖💖

Always perfect! Service very welcoming ,attentive and helpful! Food is super and fast despite being very busy

This time I was unfortunately disappointed, the vegan pizza was burnt on the bottom and totally cold. I was also disappointed with the taste 😞

We love Roberto . It was our first time and he looks after us very well and we will back

Fui aquí con mi hijo y su novia para un bocado rápido para comer. El restaurante era tranquilo en el momento en que fuimos, pero estaba recogiendo cuando nos fuimos. El servicio era amable y servicial. La comida llegó rápidamente y era agradable y caliente. El personal era excelente. Gran visita y volvería cuando esté en la zona de nuevo.

I was acutely unwell immediately after attending this restaurant (nearly three weeks ago), have since complained and had to chase numerous times in order to get a response to my complaint. I've now also been lied to by the manager who promised a refund, a different manager has now refused this (extremely rudely over the phone). A 'formal' investigation seems to now have kicked off centrally, where I'm required to complete a lengthy form to somehow 'prove' that I got food poisoning from the restaurant. In it, they've asked me to recall the exact meals I had in the 48h prior to attending the restaurant. I find it astonishing that if they want to somehow shirk responsibility, they would wait so long to ask for more information. I don't know anyone that would be able to recall that information so long after the fact. Appalling, uncaring customer service from a restaurant that serves items that may put you at risk of becoming severely unwell.

Had a lovely meal and Daniel our server was amazing, really attentive and all round lovely person.

Buena comida. Buen servicio como siempre. El servidor Andrea era cortés y servicial su gerente Virginia nos hizo sentir bienvenidos.

Speedy service. Unique pizzas for a very reasonable rate

Currently sat down at a table and not one member of staff has come to take my order, I’ve been here for over 15 minutes.

Pros: The dough is really really good, I liked it a lot. The service was incredible. All of the staff was very nice to us. And I much enjoyed the homemade lemonade. Cons: The tomato sauce was pretty much tasteless. There were some mentions to organic tomatoes on the wall and I expected more of it, but it tasted like canned food. The olive oil available on the table tasted like regular oil. It's also not very attractive to vegans. The only vegan pizza on the menu was the marinara. They say we have the option of exchanging the cheese for vegan cheese on any pizza on demand, which is good. I just wish there were more options originally planned for the vegan public.

We love this place . It was busy when we came but fast service !

I love Franco Manca, but this one probably isn’t top of my list. Always find the atmosphere a bit odd in here. Can’t beat the pizzas though! We get it delivered often.

Again a beautiful night in our favourite restaurant,the food and and the service perfect like always,a bonus our daughter really liked the kids menu P.s. 5 stars for George our server,brilliant like always

Excellent pizza (and tiramisu) at a affordable price. Service was friendly but very slow

I didn't wait too long to be seated, service was quick and the service was good

The food was ok. The pizza was ok. The service was ok. You know what you get: ok. And that is fine sometimes.

Very helpful staff and managed to seat us for dinner when the service was the busiest and no tables available! Our drinks and delicious pizzas arrived promptly. Love Franco Manca and always try different branches. You've outdone yourselves guys, thank you!

Had the no. 8 pizza for takeout. Probably one of the best pizzas I’ve ever had. You can really taste the smokiness from the oven and the freshly made dough.

We checked out the (mixed) reviews before trying this place on Wednesday evening and decided to give it a go because we were hungry. It went downhill from the very start. When we walked in, a man gestured towards a table and showed no obvious interest. He arrived a bit later with menus, making no eye contact and making it clear that he was too busy to smile or say hello. In fact, he radiated impatience. We don't expect to be greeted with balloons, genuflecting waiters or inquiries about the health of our family, but we do expect some basic courtesy. We didn't get it. The man concerned was the oldest person present, so he could well be the owner. If so, he needs to polish his social skills. The pizzas were okay, if a little stingy with the toppings.

great and authentic food, service was super fast and waiters were very welcoming and smiley❤️ atmosphere was great!!! will definitely be coming back here!!!!!

Good pizza ,good service and nice atmosphere.

Best pizza ever, nice service and good ambience!!

FRANCO'S FAVOURITE is amazing. You should try 🫠🫠

Great food, good portions for the price. Service slow for saying was basically empty.

Do not order from this restaurant spend £35 on two pizzas and a garlic bread they arrived and all the food was stone cold Immediately rang up and asked them to collect them and give me some hot pizzas they refused and tried blaming Uber eats Ive worked in the food industry before you could tell the food was sat around for 30 minutes before being sent for delivery the cheese and toppings were rock hard it was like holding a frisbee tried explaining to the staff that you wouldn't feed your kids stone cold food so why would I ? I had to order from another restaurant the manager said he would try resolve this for me the next day but ultimately blamed Uber eats for doing multiple deliveries even though I watched the driver on the tracker come from the restaurant straight to me in about ten minutes so the food was sent out cold ! Tried to resolve with manager but ultimately told me to leave a bad review and that he doesn't care so here it is mate it's nice to see you care about your customers who have families and are willing to send out poor quality stone cold food for top dollar ! I hope this puts of enough people do not order food from here you will be massively disappointed and overcharged.

Great food. Good price. After busy day on site and installing parquet flooring in Wimbledon, we now have enough energy to finish the parquet floor installation tomorrow. Greetings from 👉 www.hoffparquet.co.uk team 👍

Absolutely blows Pizza Express out of the water on quality and it's much cheaper to boot. Franco Manca seems to be one of the few places which has done a fairly good job of keeping up quality since turning into a chain/franchise operation and the Wimbledon branch has the same excellent quality, similar to Neapolitan style, pizza for a good price you expect from any branch.

I ordered a pizza for collection, and on arrival, the staff requested my details and wondered off, returning about 20 minutes later, giving me two pizzas. When I got home and opened the boxes, they were the wrong ones. I returned to the store where the manager grabbed the boxes off me and gave them to another bloke, apologising to him and saying he had given me the wrong pizzas. The manager then gave me 2 more pizzas, which, again, where someone else's. He asked me for my order and then gave me the correct pizzas and ushered me out of the restaurant.

Great food, people and atmosphere!!! Love this place!

Impromptu visit after the tennis. Pizza was the best. Attentive service. Lovely pkace.

Christiania was an amazing waitress and made my birthday so special

Roberto was incredibly helpful organising a last minute birthday surprise for my friend. Couldn’t have appreciated his help more

Amazing place robeto! Love to come back thanks a lot

Fresh pizzas, cooked 😋, great taste, with a small beer, staff were friendly and courteous. Highly recommended.

Exceeded our expectations. We knew it was a franchise so we didn’t expect much from it, but the pizzas were DELICIOUS! We chose cider to go with them and it was nice. The place seems to be quite popular, it was full around 13:00 on a Wednesday so I don’t want to imagine on weekends. As it was quite full, there was a lot of noise, but you could still have a conversation. Service was friendly and good. The restaurant is small but cozy and quite cute. They have a loyalty app so you can earn stamps every time you go. If you are a student you earn 2 stamps each time I believe. 100% recommend.

We were super early for our booking but the staff had our table all set up and ready for us and welcomed us in. They were quick to take our order, giving us water for the table before we even asked! The pizzas were delicious and super fresh, I always get number 6. We also shared a pudding which was tasty too. Dips are huge and definitely enough to share between two. The restaurant was full and had a buzzy atmosphere, the frontage was open as it was a warm evening which was nice and felt like we were on holiday! The staff really made the experience great, Roberto in particular was really funny and friendly!

The dough was good cheese was good it was very filling the Latte Rich scent and a very rich taste the pizza was good Francos favourite was good I recommend it nice place Madagascar vanilla ice cream was rich and fresh smooth

Franco Manca has the best pizzas for the most affordable prices. The most amazing crust with fresh toppings and dips. Yumm!!

Great service and ok pizza but nothing like it used to be. Obviously not an authentic Italian dining experience anymore and the dough is just not what it used to be, nor the vibe. It's more like your standard fast food pizza chain now, which is so sad. Chicken pizza appeared (red flag in my opinion!), prices almost doubled and now they include service charge which was never the case in Franco Manca before it got sold. Too much competition to downgrade like that!

Went here today for lunch and as always it did not disappoint! Fantastic food and value for money as well as very attentive staff who greeted me with a smile. The tiramisu in particular was delicious and the atmosphere is always buzzing and welcoming. 10/10 would recommend to anyone!

Best pizza in Wimbledon! Service very efficient and friendly!

Hoy íbamos a celebrar un pequeño be'Day nuestros amigos douther. La pizza estaba muy buena. También tenemos una experiencia tan agradable como nuestro serv by Gorge era muy atento y atento. Definitivamente volveré. Pastel de queso pecana delicioso 😋

We were today to celebrate a small B'Day our friends douther. The pizza was so good. We also have such a pleasant experience as our serv by Gorge was very caring and attentive. Will definitely be back. Pecan cheesecake delicious 😋

Best pizza ever, very good service, for sure we gonna come back, nothing to complain about, everything was perfect Thanks

Gran hora de almuerzo con la familia. Personal amable y comida sabrosa. Volveremos seguro. Las pizzas son frescas y saben increíble. Servicio rápido y amable!

Personale molto amichevole, abbiamo ordinato 3 pizze diverse, e arrivata subito, ben cotta e molto molto saportita la consiglio

Very good pizza, wonderful staff. This is our to go Place for pizza in London. It takes you straight to Napoli. Highly recommend

I had a lovely night out with some friends. Food was amazing and arrived fast, waiting staff very attentive and friendly

Super pizza, very light and tasty

Wonderful dinner!!!! I can guarantee that I will return there again in the future. Impeccable food, nice and attentive and professional service! An excellent place for those looking for a quality dinner in a welcoming and friendly environment. Definitely one of the best pizzeria I've ever tried in London….

The staff was very welcoming, and the pizza was delicious. Ornella looked after us and she was very professional. I will be back for sure

Worst and cold pizza I had from Franco Manca. Wimbledon store is not a go to. Customer service is something they definitely need to work on. Throwing cutlery with an attitude is not pleasant. They should retain the staffs.

The service is incredibly attentive and good food. We had a Nr 5 witch îs always amazing.

Usualy we order online , but this time we decided to come on the site. We didn't get dissapointed .

Sickening prices and total lack of variety. Asked for soft drinks, turns out they have no Orangina, no Fanta, no Tango, no Appletiser no Sprite, no Lucozade, no 7up, no Pepsi, no Mountain Dew, no Monster Energy and no Irn Bru. They had Diet Coke, but it was £3.40 for not even a third of a litre. 250ml orange juice for £3.45! We each got half a litre - it came to £6.90 each on orange juice alone! Asked for ice cream, they have no Strawberry, Mint Chocolate Chip, Cookies and Cream, Rocky Road, Butterscotch, Honeycomb, no Pistachio, no Mango, no Coffee-flavoured, no Cookie Dough, no Cherry, no Coconut, no Banana, no Blueberry, no Blackberry...! Even the very limited selection they did have, was a staggering £4.50 per scoop! No discount for a 16 year old on his birthday either - all 5 of us deliberately ordered the cheapest things possible - Margherita pizza, 1 scoop of ice cream and 500ml orange juice each - it came to more than £20 each that they expect five 16-year-olds to come up with! Not attentive at all, took ages to deliver.

Amazing food, really good quality for the price. Absolutely rude waiters, they were impatient and not in the mood.

I just ordered a pizza from Uber eats. The order took an hour to arrive and delivery driver said was given the wrong order and he had to go back to collect the correct one. Pizza arrived completely cold. I would be better to eat a cold pizza from groceries

very little toppings on our pizzas,even devoid of mozzarella on number6,service charge sneaked on as well

Love this place, I don't like pizza, glorified cheese on toast. But this place converted me, great food.

Nice evening with my family. Kids pizza is very good. I will definitely return.

Good pizza for the value , the lady manager she was amazing !

The sourdough pizza is delicious, you can tell the ingredients used are good quality!

Food was great and staff was lovely, our waitress Alex took great care of us, will definitely be back!

Very disappointed in my pizza it was lacking in cheese and meat, too much of the pizza base was not covered. This made the pizza very dry and lacking in flavour. This was a shame as on a previous visit I was impressed.

I ordered a gluten free pizza to takeaway and I think it was probably the most disappointing pizza ever. The photo of mushrooms, ham and ricotta No4 looked great and nothing like the one I received. The toppings were sparse to say the least and the pizza was pretty much just a gluten free base. ☹️

So if you want an anaemic tasteless gluten free pizza, this is the place for you. What a horror show. They should be ashamed.

Service amazing, The Manager, an Italian girl, let us feel at home, It really felt like back home, Pizza outstanding , and all the team super friendly and accommodating! I’ll be back for sure

Abrupt manager, added on charges

Top class food and service , very accommodating for dietary requirements …will definitely return !!

We cannot thank Virginia and her team at Wimbledon Franco Manca for their continued support and incredible pizzas. Last week we held an event for our non- profit organisation supporting young disabled children and their families - Franco Manca provided us with 35 free pizzas for families. These are the best pizzas and delicious every time. The service is brilliant and nothing is too much trouble. We are so grateful for your support. Thank you.

Ate here after I completed London marathon, good service and great food would highly recommend!

Delicious pizza - great value and great to do with the kids.

Great experience from the greeting to the good bye. We were warmly welcome at the door and quickly seated in the table, the waiter suggested us also the daily special pizzas and asked us for some drinks while deciding. The food was quick and lovely, very tasty, you can tell when the food is made from scratch. The service was very good and the bill also very reasonable. It was out first time at this restaurant but we'll definitely be back

Amazing Sunday lunch with the family, and the service was incredibly attentive. Happy to see back on the menu nr 10.

The food was cooked to perfection and the service was amazing. Atmosphere was a bit loud though.

The pizza bases are so soft yet crusty and just so perfect! Being a vegetarian who doesn’t eat mushroom, I did find the menu a little limited but that’s just me. My go to is the No. 2 with caramelised onions and chillies. The caramelised onions just elevate the pizza to another level, and I’d definitely recommend you trying that. I liked the tiramisu but there was a little too much coffee powder sprinkled on top that overpowered the entire taste.

The food was tasty but cold. The service was okay, but the restaurant atmosphere was very good.

Lovely food and amazing service by Virginia! Thank you for making such a fantastic job. Will definitely be back 🙂

Great service and so accommodating - I made a mistake on our orders (forgetting a family member was both gluten AND dairy intolerant) but when we received a pizza that my family member couldn’t eat, the manager hurried off to sort an alternative really quickly and without even charging for the extra pizza. Of course we really like the pizza too - tasty fresh ingredients in a wood fired oven.

The service is incredibly attentive, and the food is consistently delightful. Personally, I can't get enough of pizza number 9 - it's my favourite! However, the only downside is that the tables are positioned quite closely to each other.