KFC in Lewisham

The bucket was split at the bottom so bad that the chicken was nearly falling out. My order was missing sides and a 1.5L drink. Very poor packing/operation at the restaurant. Will avoid ordering from the Catford branch in the future.

prompt and friendly delivery. although, riders moped fell on and scratched the passenger door side of my car, a black Mercedes. I don't want to make a big thing of it but I don't want another occurrence please otherwise I will have to take the matter further.

I did not receive my meal on Saturday

I ordered 10 chicken wings meal but they came cold and quite small peaces . I was expecting a hot crunchy flavour as I live a 2 stops from your establishment. but delivery was good so 4 stars . thank you

We ordered from this restaurant at around 10:45pm, and the restaurant closes at midnight, so we ordered with plenty of time. However, after waiting for 2 hours, at 00:45, our order was ultimately cancelled. There was no explanation to why it was cancelled and it was pending for this entire 2 hours and the expected delivery time just kept being delayed and delayed. After all this time of waiting, my friends and I who were starving and very much looking forward to this order were very disappointed when it did not arrive. I was informed that we would be refunded but the refund may take 15 days?? I just think that this is completely unacceptable to have us waiting for so long and just not deliver with no explanation. A promise of service for so long and no delivery threw off our whole night because by that time most other places were closed. Overall my friends and I are very very displeased with the service from this KFC.

The chicken was horrible. The chicken smell and tasted bad. I had to put everything in the rubbish

Missing fries wrong meal delivered obviously didn’t read meal notes as wrong chicken delivered too food was like warm and soggy

Food was dry and cold and missing some items

it was very nice for vegetables to be included, it made my meal better

Item missing-refund ok but wanted the item. Wouldn’t pay another delivery charge to get it.

Hot and lovely food as usual. Catford KFC the best in the area.

Wrong food sent , happens every time when ordering on kfc, also missing items happens a lot to

So shocked 😮 I deleted this app back in September.. absolutely shocking quality of food I paid nearly £20 for half my order and it was literally a bucket for one !l how can the order be so wrong.. have complained I will never use this app again or order from kfc again if I could attach a picture I would no option to do that .. I don’t understand how bad it is.. shocking

i ordered to come at 12.15 wrap ot chips cold

Just showed up missing items but because its apart of a bundle couldn't make a claim for the missing items displeased

COCKROACH INFESTED DO NOT EAT HERE! Bought a snack box, halfway through eating the bbq wrap I saw a cockroach antenna, afterwhich I spat out the bite in my mouth to find a chewed up cockroach!! Manager failed to apologise, the only explanation given was that 'the chicken is cooked at 170 degrees'. Vomitting feeling very sick. Wouldn't want this to happen to anyone else - PLEASE AVOID!

box has a hot wing instead of 1 piece - the catford one scams and just eat help is absolutely useless.

Food was cold and tasted like it was on shelf for long. Very angry as I am starving.

the rice was over cooked soggy and tasteless, and the delivery bag that the food was delivered in was open and the food was cold.

Dont go here if you want fast food. Due to their uber eats/deliveroo demand theres a long wait for what is supposed to be "fast". Other than that the general seating area was clean. Only one disabled/baby changing/ womens toilet

ALTHOUGH THIS BRANCH IS FAR FROM ME THE FOOD IS ALWAYS DELIVERED HOT

For once a piece of chicken that wasn't flatter than roadkill. If it's always like this you'll never have to close any of your branches.

Great tasting food. Hot and correctly cooked. Not dry

Perfect. Hot delicious food. Fast delivery. Catford is the best local KFC to order from. Always great. Never any problems. Zinger burger and chicken fresh. Signature fries lovely. And the gravy is something else! Super.

Grubby place, not inviting at all. They even burned the buns to the point all we could taste is the burnt bits

my food is hotter coming from catford thm lewisham branch

Good arrived very quickly and while this is a positive I would prefer a longer delivery time and fresh food as opposed to food which clearly had been around for a while….

Didn’t get all the food that I ordered

food is very bad.no good quality. and cold food

Very nice. Especially sweet tie chicken dips. Fast delivery. Thanks.

food muchbetter than lewisham branch tasted fresher even chips were still hot

my food was cold when i got it very poor from k f c

Wrong order again I ordered mighty bucket for one times two and got two two buckets of chicken strips?!😔🤨

One of the employees lazily lied saying that I could use my discount via the kiosk when I asked him to do it via the front counter. I did my order via the kiosk then another employee with horrible make up and heavy lip stick said I can’t redeem it because I’ve already ordered it. Lazy and unethical workers.

The KFC tastes fresh also seasoned. Fair size portions

Excellent tasty food and Great Customer Service. Thank you. ❤️🌹

This is not the first time that my drinks are missing from the order. No sure who to blame, the restaurant or the driver.

There is no bbq sauce with my meal

food bit cold and in an order of three pieces why would you get 2 wings and a leg - harsh

The delivery was on time, but missing items

Courier was shocking - trying to deliver to another house even though I had pin and tried showing him the app / email 🤦🏼‍♂️

Excellent tasty food and Great Customer Service and Delivery. Thank you. ❤️🌹

Thanks again this was great i really enjoyed it. My cinema night with friends went perfectly with the wing's meal.

my drink was not delivered with my meal.

Woman just looked and me and told me I was lying when I said the machine isn’t working, instantly regretted going in kfc big up Morley’s

Chicken wings brown meat. Not pleasant

Excellent wraps. Chips were fresh and really tasty

completely wrong order delivered

Thank you, piping hot and taste good

Spent £19 to have items missing very annoyed

Flies everywhere!!!! Walls filthy, I'd recommend another restaurant 100%. Only positive is its open quite late

My order was missing all dips and an extra French fries. Additionally I was missing my extra mini fillet in my rice box. I was able to get a refund on the dips and fries but could not find anywhere to explain I was missing part of my rice box. So I was still underfunded £3. Not happy

Thanks i was very happy and i enjoyed my meal as i got the exact amount of wings i ordered. Keep up the good work

Food was cold, driver took long to find my house

Really poor lukewarm food, flavourless

What’s the point in ordering from KFC if half the order doesn’t turn up?

much better than the kfc in Eltham

Over 30mins late, chips cold - chicken warm - if going to be this late don’t bother delivering.

Chicken was crispy but very oily.

Restaurant gave the driver the wrong order so out of pocket and no food!

Nice on time order delivered and the food was nice and hot . crispy delicious 😋

food freezing cold, half portion of chips threw away and order from elsewhere waste of money waited hour and 20mins for chicken wrap!!

I ordered at 7.13pm, food arrived at 8.23pm and was stone cold, I could not eat the fries and the wrap needed to be reheated. very disappointed.

Friday night but always deliver. McDonald’s always cancel on weekends. Says a lot

Friendly driver, great service

the food was barely warm and it was 25 mins past the initial time that was give and over 40 minutes later than the recommended time.

Literally forgot my drink *sigh*

TODAY I HAD TERRIBLE SERVICE FROM THE DELIVERY MANAGER. THAT DELIVERY MANAGER ASKED ME FOR THE PASSWORD TO DELIVER MY FOOD. I TOLD HIM THAT I DON'T HAVE ANY PASSWORD AND HE TOLD ME TO GO SEE MY GMAIL AND WELL IT TOOK A LONG TIME TO FIND THE PASSWORD AND THEN HE TOLD ME THAT HE WOULD CONTACT CUSTOMER SERVICE AND THE FOOD ARRIVED VERY COLD AND THE FOOD ARRIVED DAMAGED AND THEN I ASK FOR MY REFUND FOR TERRIBLE SERVICE AND BECAUSE THE FOOD ARRIVED BADLY.

Food was hot and delicious with fast delivery.

Very disappointed to have waited an extra 25 minutes over inital delivery time. Only to have half of the second meal missing.

Simple I ordered two regular fries only one was delivered this often happens I wouldn’t t have minded delivery of some more fries but was offered a refund

friendly driver and was quick nice food too

Delivery man had a great attitude.

I didn't receive what I ordered. I ordered 1 piece chicken. 2 hot wings and chips and received 1 piece chicken a 2 portions of chips

Wrong order delivered, why can’t these workers ever get it right !!

complete wrong order but its okay

never got what I ordered. I got fries which I donr eat hence why I didnt order them. I never got my 2 portions of popcorn chicken. had to throw them away. upset with yet another order. no contact from kfc to ask if they could change mu order. dreadful service

Ordered always online via Uber eats,I have never seen to pay so much for an order and every time some items missing ,how is that possible?I am really disappointed

I did not receieve everything I ordered

Food quality from this KFC is poor. Food was cold, burger was badly assembled, not at all a pleasure to eat on the cheat day!

The driver wanted me to come down from the 6th floor to collect my order when there are two lifts in the building. I did not receive my drink and my food was cold.

no chips with two of the meals as always something is always missing

V good for fast food chicken shop & the assistant at checkout advised us of how to get value for money after we ordered

delivery driver scared to leave bike

2 fillet burgers were burnt...absolutely awful.

Did not pay attention to ANY of my comments and gave me half a chicken wing. Some of my fries were undercooked as well. Do better next time.

great plae iç went here with my gf it was amazing top quality

Burger was not in place but overall was ok

Food was so good and fresh, I like to appreciate the staffs in front counter they are very polite and explaining the menu clearly.

Really nice place to visit with kids were they can sit and enjoy their food

chicken mini fillet missing chips look dry old pegs food arrived cold

I went there and orderd my food got my food went and sat on a table as i was eating my food i saw the manger walking to every table asking how is the food and how is their experience if any thing they can improve i was a nice gesture no many restaurants do but should do i love this place would visit evey day

Amazing staff and delicious food

Good experience and great food! The staff are were friendly especially the front ones. Got my order real quick!

Very good to see a polite person/ courier who can be trusted, thank you.

Amazing food and friendly staff

The food was very good and tasty. I really Liked the place it was clean. J would prefer this KFC that the other ones.

The food is very nice and the workers are very nice and the shop is very clean.

The store much more clean and organised than before I visited this KFC couple months ago it was a mess but now it seems like they are focusing on delivering better customer service I would go again

Good service and delicious foood