KFC Aintree - Grand National Avenue in Sefton

Worst kfc ! Went through the drive through the lady who served us was shocking had no customer service , we had ordered at 8:38 had got our drinks then been asked to pull over our food came 9 20 minutes for 2 burgers a box of 4 chicken and a portion of chips. We paid £16 for the zinger burger deal which is £6 for 2 burgers 2 drinks and 2 chicken wings. £7 for 4 pieces of small chicken! Then 2.29 for a portion of chips Drink was gone by the time We received our food . Worst kfc by far!

Staff member was rude. Asked for an original fillet rice box meal. Got a box with rice and salad. Took the meal back and they added chicken but had my meal thrown back at me over the counter.

Smallest pieces of kentucky chicken I've ever been served. Don't eat here unless you enjoy paying for measly meals

Worst KFC!! Manager and staff were rude and dismissive, staff said order was ready to collect when they were still waiting for food to cook all to keep targets. Absolute joke.

Not a bad KFC if you're going to sit in, but delivery is an utter joke. JustEat unwilling to give refund even though no food arrived, and no answer on the restaurant phone.

Didn't recieve my 8 hot wings Zinger Burger and my popcorn chicken

Ordered meal from here. It was late arriving from Uber eats. It was cold. It didn't taste right. Both myself and grandson feeling ill today.

Food lovely and hot and fresh. Delivery driver was very pleasant, still happy being out delivering on his bike in this weather. Hats off to him

Did not turn up at all but says delivered and courier has now disconnected her phone

Bag was ripped open and food was everywhere

Food was cold & it took nearly an hour to be delivered!

Chicken was cold and I'm missing 2 items out my order my tubs of gravy and food is terrible

Order came and every item was freezing cold

3 hours later we still haven’t received the food

Awful food freezing and ignored the order notes

never arrived. if I could leave zero I would.

Items missing getting fed up now everytime we order

Fast hot and all there... well done kfc

Simply Abysmal. Overpriced tiny portions.

Forgot to put my super charge dip in 😢

Probably the first time had a complete order and on time from KFC Aintree, so credit to you all

Delivery hasn't turned up I ordered at 5.50, said delevery by 1850,at 1950 it said food was delivered at 1830,its now 1952 and I still haven't had it delivered

my order hasn't arrived and I want a refund

Food was quite cold but was delivered in time

Estimated time kept increasing. No tracking info available

The food that arrived was hot and tasted good but mini fillets and extra chips missed off and KFC say they can’t send anything out, ridiculous really

Food was cold as the freezer section of a supermarket and the Chicken was overcooked

was really happy my food was still hot the chicken pieces were lovely but my chicken legs weren’t cooked the meat still pink that’s the only thing with my order

finally got food 2 days later after a long back and forth trying to get refund for food that never arrived.. today food actually arrived was correct hot and fresh

Whole 50 pound order not delivered how is this possible if you have to give a code then have to wait ages for refund

Food was cold called up the restaurants to cancel

Order never arrived but says it was delivered it never was and now I’ve had to go to the chippy am starving

Waited three hrs. Order never arrived. Don’t waste your money!!

As for no flavour in any of the chips x4 and note got ignored all four chips went in the bin

Good was stone cold was delivered 2 hours late - portions of fries missing from orders too

Didn’t even get my order , fuming as the guy brought a zinger burger and 2 cans of 7 up and I orderd a boneless banquet and Pepsi max and he took my mobile number and took it back and said he would be back with the right one and to call aintree kfc and I’ve tried for last half n hour and no one has picked up . Not happy at all and want a refund my order number was 0086

First time Ive not been 100% happy. Chicken was v.salty and wrong drink brought.

Missing the popcorn that i paid an extra 5.99 for so my child only likes the popcorn and only had fries for their tea

Food was cold. Also items missing like the hot wings and all the dips. 2nd time this has happened

It's OK. Service is non existing. Mayaswell cook it yourself too.

The place is run like a cheap cafe the staff are scruffy and unkept with absolutely no brains orders are constantly wrong with stuff missing and only ever give brown meat ( drumsticks or thighs ) the place is without doubt absolutely minty I would ever eat out of there again so so so un sanitary honestly it’s disgusting and the food is sub standard this chicken sandwich looks like is been cooked 3 or 4 times go somewhere else the owners of this are out of touch and have let it go to ruin

the food was delicious hot and tasty the best I've had.

The only issue is i askdd for flat got wings for my son as he wont eat the drum sticks, and i was goven a mix so hes refusing to eat 😫

Absolute disgrace just sent a mid match of bits not a single meal on a £32 pound order!! Getting worse and worse this place!!!!!

asked for plain zinger burger yet came full of sauce. chips were hard and wings so crunchy that the chicken was yellow and unable to eat. Avoid at all cost. One star is too many

Last time I visited the service was ok, but the food was dismal. Chips were quite cold and pasty, as if they had cooked a long time ago and the burger just seemed dry. Very expensive for extremely low quality. won't bother returning to this one (or any). This seems to be a regular problem with KFC these days.

Nice and hot cooked really well 5*

Ordered a Wicket Variety Bucket, which are £25, and the bucket was missing 4 sets of fries. Phoned KFC Aintree and they said it’s the responsibility of Just Eat to give a refund and they aren’t able to send the fries out separately. So disappointed, it ruined our meal.

Had suspected food poisoning twice from here. Will never be coming back.

im throwing up from the chicken

Me and my son both had bad tummies the day after eating from here. I’ll be avoiding this place from now on!

THE CHICKEN IN MY WRAP WAS STALE. NOT FRESH. OLD CHICKEN. I WANT A FULL REFUND. IVE KEPT THE WRAP INCASE I NEED TO SEND IT IN TO FOOD STANDARDS. THIS IS DISGUSTING.

Not normally someone who leaves reviews but, this Aintree KFC was the worst experience I've had at a KFC. Staff had disgusting customer service skills, unhelpful when discussed the wrong item on an order. Food was cold and has a strange taste to the chicken and the gravy. 100% don't recommend this place. Such a shame used to be such a good KFC to visit.

Fries were cold, popcorn chicken just ok

Burger bun was tick head like it had been sat there hours, gravy was watery and not taste and the corn on the cob was vile

Went for my lunch today via drive through and for the first time I was blown away with the greetings from a lady on drive through. I am a regular customer at Aintree restaurant and just wanted to shout about my visit today. 5* for todays visit 16/9

Didnt even get the chicken woth the family feast bucket , no mash or dips we ordered

Item missing. We didn’t receive the signature fries in our order .

The food is always wrong and always missing items an they literally look at the customer like I'm the stupid one. Working in food myself their standards are low an services is super slow an ordered wrong. Now sat at home with 3 unhappy children one didn't even get their meal an the others 1 git the wrong wrap an 1 git the wrong size meal to what we had paid for. Super disappointing an wont be elreturning either. I would definitely look into having a specialist cleaner on store or staff who can do the job their being paid for.

Ordered 5 meals 3 got delivered

My order was missing a lot off items

actually amazing! piping hot and the skin was so crispy it was as fresh as KFC is going to get! someone actually took their job seriously today! 😯🤣 forgot my popcorn chicken like but the chicken made up for it plus I got 12 piece's not 10😁💪🏼

AMAZING CHICKEN at this branch. Gave me the parts I wanted too, brilliant service. Drive through sorted in less than 5 mins

Food was hot, everything was there including extras that I had ordered, the driver was also extremely polite.

Was missing 1 drink from my order

Every single time I order from here something is wrong the simple thing of ready the notes they can’t do

full order not delivered 4 boneless fillers 2 delivered, idiots can't count unbelievable happening all the time

Food was missing and what did arrive was cold and no lettuce

Driver was excellent wish i could of tipped him

Absolutely brilliant, friendly speedy staff

This is a very professional outfit. Not my local KFC but will be my Go To KFC. No hassle. Quick service and, more importantly, a complete service. This shouldn't be an issue. The idea is: You order food. You pay for Food. You collect Food. You eat the Food you ordered. (Repeat when necessary) KFC Aintree understands this very well and works hard to maintain this. If it's possible, is there any chance you could let KFC Litherland know how things work.....2nd thoughts, don't. I'm done with them.

Delivered well made poorly. Missing hash browns and looked as though it was slapped together with no effort.

Food was missing from the order

KFC used to be decent but chicken was dry and very small pieces for the money

joke got 4 tubs of beans.. no gravy, no mash with our meals..

Absolute joke of a company, never read the instructions left awful customer service.

Lovely hot food delivered on time .

The food was late cold and mayonnaise on the chicken sandwich which l asked for no mayonnaise on it the food was disgusting

Spent £40 in total on the order and there was food missing, very disappointed.

Turned up without my chips and mini fillets. Had to drive 2 miles to pick them up. Same old KFC

Use forget everything every time

perfect service with a smile . thanks

Did not get things I ordered like the gravy and mash

My food hasn’t even come am fumin I’ll b down in a minute

It was on time, still hot and everything was here

I ordered the Colonels meal 4 pcs (DRUMSTICKS) but got delivered chicken fillets instead. Disappointed

Food was disgusting never order again food was wrong

Evertime ye order they never get order right an food is always missing and cold

One item delivered was incorrect

Food was hot and cooked well. Very tasty

the estimated delivery time changed twice. arrived well over an hour after the initial order. everything was cold.

left my drink out and I payed extra for it

Nice chatty friendly courier food was still hot thanks

Order arrived promptly and no issues

Freezing cold and no sauces whick I ordered

Lovely,hot food. Not as Kentucky tasty as it usually is but wud have eaten an old boot,I was so hungry!

didn't get my drink and they cancelled my order yesterday

Service was fast. Ordered chicken salad box. Would have liked more salad. I really enjoyed it.

food was cold and there was missing beans in kids bucket

Chips were only warm rather than being hot but I didn’t ask for new ones as it was too busy