Based on 1.478 opinions finded in 2 websites
Based on 1.478 opinions finded in 2 websites
Nº 1671 in 2408 in Camden
Opinions
I would like to recognize the manager and staff for the great welcoming behavior and giving my son an amazing experience. They actually gave my son during our second visit a small gift which meant a lot to him. Great atmosphere and very nice welcoming folks👍👏🏻
Ahmad A . 2025-01-02
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The food is excellent, I actually had it a second time. There is still a choice even though we arrived at 1 p.m., which is rare for a café... the service is just as sumptuous, the staff is warm, welcoming and fun. The food is HALAL which makes it a pleasure to choose. Come on!
Solana Ribeiro . 2025-01-01
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Amazing little bakery!! Was 💯 “Love At First Bite”! Everything was SO delicious and Fresh- You can Taste the freshness of the bread and ingredients in Every single bite! Service was Incredible as well! Nadim made us feel So welcome and advised us on the Best things that truly were the BEST! Will DEFINITELY be coming back!!
Annette Williams . 2024-12-31
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I came into here on one of the coldest morning to buy a coffee and a cake. The staff were brilliant and the level of service made my morning for me. However there was one person called Dona who stood out. Her service was impeccable and she made me feel so welcome into the cafe. I will most definitely be back to see Dona and the rest of the staff. The coffee was amazing also!
wadam 753 (Wadam753) . 2024-12-30
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We really wanna thank you for your kindness, Christmas evening we got a free basket of food when we thought the store was closed, Really Nice staff overal the food is delicious and we really enjoyed it. We thank Nadim and Rana A lot for their kindness.
Zineb Adardari . 2024-12-27
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Thanks to Dona for her welcome!
N T . 2024-12-26
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Excellent service and friendly stuff specially Dona and Nadim with excellent Choice of food. Highly recommended
Mohammad Foysol Miah . 2024-12-26
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Fantastic food, even better staff. Thank you DONA and NADIM. Superstars always.
Saf Patel . 2024-12-26
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dona was great and super helpful
z. . 2024-12-26
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A big thank you to Kazi, Nadim, and Sidra for their warm hospitality and kindness during our visit to El&N. Kazi, especially, went out of his way to make my colleague and me feel welcome, which made it such a lovely break after work. Their thoughtful and attentive service really stood out, and it was the perfect way to unwind. Thank you for making our visit so enjoyable!
Amna Qazi . 2024-12-25
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The café is beautifully decorated with pink, girly vibes—perfect for hanging out with friends. The sandwiches and pastries are fantastic, offering a unique vibe and a great atmosphere. However, it is a bit small and tends to get overcrowded.
Athina Benia . 2024-12-24
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I had the pleasure of visiting the EL&N store recently, and I must say, Kazi’s service was absolutely fabulous. From the moment I walked in, he greeted me with a warm smile and ensured I felt comfortable throughout my visit. He was attentive, knowledgeable, and went above and beyond to make sure I had everything I needed. It’s not every day you come across someone who genuinely cares about providing such an outstanding experience. Kazi truly made my visit memorable, and I’ll definitely be coming back again!
Md Afif . 2024-12-24
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I eat lunch here often as I work close by, Kazi, Nadim and Sidrah serve me and they are all great ! 10/10
klediana marku . 2024-12-24
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Dona and Anie was very nice, helpful and friendly.
Taslima Begum . 2024-12-23
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Not everyone is wealthy, I ordered via Too Good To Go app, and I really wasn't expecting just cakes. I would never go there again. Staff don't even smile or say boo to you. You can see by the review responses from EL&N they don't care. Same old, send email, etc, etc, when they should be offering refunds to dissatisfied customers.
Kevin Barry . 2024-12-23
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I just arrived in the country and this is my first stop. Dona, Nadia and Tamim were very welcoming and it was refreshing to have a friendly conversation after such a long trip. The matcha rose latte is also very cute and the matcha isn’t watered down like a lot of places tend to make them so that’s definitely a plus!!
Cecilia Sasalal Eu-ahsunthornwattana . 2024-12-22
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I want to give a big shoutout to Dona in particular for being great, also Rana, and Sai at EL&N St Pancras for always making my day with the best coffee and exceptional service! Whether I’m heading to or from work, they consistently deliver not just great coffee but also warm smiles and wonderful energy. Thank you for being so amazing—you truly brighten my commute every day! Highly recommend visiting them if you’re in the area.
Alex Maghakian . 2024-12-20
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The atmosphere was very welcoming and the staff were very helpful especially Dona and Tamim
M Issa . 2024-12-19
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Dish not fresh, expensive not good, disappointment
judikael . 2024-12-17
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Hadn’t booked but only a 10 mins wait in a busy early evening in December. Friendly welcoming staff and quick service. The Lemon tea was very good. Menu option good for us all : including vegan daughter (the tofu rice bowl Was wow ) and fussy son who loved the chicken soy balls. Problem was that too many things to try so will go back again :-) cost about £20 per head with main course and non alcoholic drink.
Rachel R . 2024-12-15
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Kazi is an exceptional team member whose attention to detail and passion for customer satisfaction truly stand out. His expert coffee recommendations and dedication to creating memorable dining experiences make this place a must-visit. Highly recommended for the amazing team and outstanding service!
Noshin Fariha Anondi . 2024-12-14
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Nice environment. Kazi is an outstanding member of the restaurant team. His attention to detail and passion for customer satisfaction shine through in every interaction. He consistently goes above and beyond to ensure guests have a memorable dining experience,particularly with his expert recommendations for coffee. Overall it’s an amazing experience.
Rohema Sultana Rimpa . 2024-12-14
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I visited the shop today and I got the best service customer ever by Dona thank you so much, I will be back 👏
george joseph . 2024-12-13
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Highly recommended. Donna and Beyza are amazing in their customer service!
Ash Noah . 2024-12-13
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Great service by Nadim, super friendly and professional with great recommendations!
Shahnaz Ahmed . 2024-12-13
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Amazing desserts that hit the perfect sweet spot! Antonela and Beyze provided great service and were both incredibly friendly and welcoming. Highly recommend.
Maham . 2024-12-12
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We had a wonderful meal here, with delicious food and exceptional service from Lee. The food and drinks were great, and we love the venue and location. We visited from Scotland this time last year and hope to be back again!
Fiona . 2024-12-07
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The chocolate and orange bun looked so delicious and flaky... But looks were deceiving. It was dreadful. It was hard, sickly sweet and inedible. I gave up after 2 bites. There was so much sugar on it that it actually formed a crust. The pistachio Spanish latte tasted just as bad. No idea what's a Spanish latte or how it's different to a normal latte, so I gave it a try. I could only tolerate 5 sips. Again it was sickly sweet, and there was no taste of pistachio. That's £10 wasted. Wish I went somewhere else to wait for my train...
Kathy Leung . 2024-11-29
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Just ordered an oat milk latte at the Kings Cross branch, could barely taste the coffee At almost £4 the take away coffee, would expect a certain quality
Thierry Florit . 2024-11-27
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This is our second time purchasing a Too Good To Go bag from this café. Unfortunately, our first experience was very disappointing, but we decided to give it a second chance, hoping for an improvement. However, the second attempt turned out to be even worse. As shown in the attached photos, the cakes we received supposedly amount to £21 in value. However, two of them appear to be little more than food waste. We couldn't even identify what they were meant to be. The café's listing on the app describes the offering as "three premium luxury cakes" worth £21, but the reality was far from what is advertised. The actual contents had no resemblance to the description provided in the app. We are deeply disappointed with the quality and composition of the items received. Photos are attached to illustrate our concerns.
Ivan Zharikov . 2024-11-26
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Nicely presented products and a range of products. The quality through is arguably questionable.
A F . 2024-11-26
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Ellen Cafe is a charming spot nestled within St Pancras International station, perfect for a quick coffee or a relaxed break. The cafe's delightful pink decor creates an inviting and Instagram-worthy atmosphere that stands out amidst the hustle and bustle of the station. The coffee is both delicious and reasonably priced, a pleasant surprise in such a central location. Their selection of cakes and sandwiches is impressive, offering a range of fresh and tempting options to satisfy various tastes. Whether you're catching a train or simply passing through, Ellen Cafe is a lovely spot to recharge and indulge in a cozy, stylish setting.
Tanya Malik . 2024-11-25
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Whenever I pass through St Pancras, a visit to Elan Café is a must! I'm often served by Dona, who is consistently polite, warm, and attentive. She truly goes above and beyond, and Elan is fortunate to have someone like her. Her exceptional service always adds a special touch to my journeys. Highly recommend!
YLLKA H . 2024-11-22
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Amazing experience , I been served by Dona , she was so kind and sweet thank you Dona I will be back soon 🥰
Katie Kitchen . 2024-11-20
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A quick stop while waiting for my train. I ordered a Sebastian cheesecake and it didn’t disappoint. Creamy and delicious! Not so sweat and just a prefect consistency!
Mostafa Abdelatty . 2024-11-20
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Muy, muy mala comida. Todo sabía igual. El entrante de cangrejo Softshell costaba 16 libras por cuatro trozos de carne de cangrejo enlatada, frita. Los Mandu (gyoza) de cerdo estaban rellenos de comida para gatos, estoy seguro. Y evita el bap de japtang de marisco, pero no lo hagas. Pedimos, el camarero nos dijo que necesitábamos otro principal, ya que teníamos varios entrantes, pero solo uno (éramos tres) - pero toda la comida llegó a la vez, así que no hizo ninguna diferencia, y luego tuvimos demasiado - que, por supuesto, cuesta más. Solo tuvimos la mesa durante 90 minutos -que no paraban de recordarnos- pero luego nos ofrecieron desierto cuando solo nos quedaban 15 minutos. Y no podía escuchar una palabra de lo que alguien decía (estoy en mis 40, normalmente no soy sordo) debido al ruido. Realmente no es bueno.
Alexandra H . 2024-11-19
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Underwhelming yet expensive coffee and food. Someone was complaining that their pastry was hard and stale as I waited for my £5.45 coffee, the one I bought didn't seem fresh either. Avoid.
Amy Lindley . 2024-11-14
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Definitivamente listo para arrear en tantos como puedan más que atender a la etiqueta básica del restaurante. Sentado al final de una gran mesa ya se sientan otros 4. Vale, no es lo ideal, pero vamos con ello. Mientras lee el menú, la puerta está abierta de par en par, y mi esposa tiembla. Pedimos y nos trasladan debidamente a otra mesa con otra pareja ya comiendo. Sill la puerta abierta está fría y mi esposa tuvo que envolver una pashmina alrededor de sus hombros, la señora en nuestra mesa finalmente se puso su abrigo de nuevo. Llegó la comida y como dice el dicho, se oye con los ojos, lo cual es bueno que al menos comieron abundantemente. La calidad de la comida era abrumadora en el mejor de los casos. Carne de res masticable y grasa, cortada en trozos demasiado grandes para comer educadamente cuando solo se suministra con palillos y una cuchara. El resto de la comida era mediocre, ni un plato nos dejó boquiabiertos. El precio era el esperado, pero caro por lo que comimos y la calidad. Ciertamente no se apresurará a regresar pronto.
Karl H . 2024-11-09
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Great store not so nice coffee :(
L East . 2024-11-08
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Visited el & n st. Pancras yesterday. Food was amazing and their hot chocolate was delicious. Thanks kazi for your helped and service.
Red&Green Dragon . 2024-11-07
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Kazi is an outstanding member of the restaurant team. His attention to detail and passion for customer satisfaction shine through in every interaction. He consistently goes above and beyond to ensure guests have a memorable dining experience, particularly with his expert recommendations for coffee.
Tasin Hasan Joy . 2024-11-07
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£5.25 for a Pistachio Croissant without Pistachio. Terrible place.
James Drake . 2024-11-07
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Stale bread in sandwiches in a place where competition is so high is a no. Average coffee. Do not recommend. Go to Joe & The Juice straight across. At least they can toast.
E Kl . 2024-11-04
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My daughter brought me back two cakes after a recent visit to London. I have coeliacs so I have to be strictly gluten free. These two cakes were the best I have ever tasted. The pistachio slice was so good I couldn’t believe it was GF. It was absolutely amazing, as was the macaroon. 😋
Gail Farrell . 2024-11-02
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Great service tamim was the best
Marawan Magdy . 2024-11-01
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Hello I placed an order at your store via click and collect and you had sold out. You weren’t able to offer me a refund and I’ve emailed and called. I’d like someone to contact me about my refund
Iz A . 2024-10-28
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Served by Dona were the best service I ever got, thank you Dona for being so helpful to me and so friendly I will be back Omg strawberry cake is so so delicious 🤤💕
Celesti Tina . 2024-10-24
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I love the pistachio cake here but it's outrageously expensive. The operational model of the shop is totally ridiculous too: choose what you want (poorly and tinily labelled), order at the till then someone will take an absolute age to put it in a stupidly oversized box 6 times the size it needs to be, and saunter over incredibly slowly to hand it over at a different counter. The shop is generally blocked by confused customers trying to work out where they're supposed to be. Doesn't seem to matter whether the shop is busy or not, it always takes ages and the staff are seemingly unaware of the concept of customer service/engaging on a human level. Sort of relieved to see other reviews saying the same, so it's not just me. You're at a train station, the service needs to be much slicker.
Shanez Cheytan . 2024-10-24
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Pleasant and patient staff because we do not speak English. Accepts cash for those who have changed money before leaving. The Nutella milk is so good. On the other hand, a little expensive for what it is.
Emilie Mary . 2024-10-24
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Heyy, EL&N St Pancras is always top-notch, and the staff makes it even better! Huge shout-out to Dona, George, and Tamim for their amazing service and smilllleees😃.
Mohamed El menjra Saadi . 2024-10-18
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¡Deleite absoluto! Muy buena comida, gran ubicación, gran personal, hermoso interior. Esta fue la tercera vez que llegamos aquí. Y se ha convertido en uno de mis restaurantes favoritos cuando estoy en Londres!
MiriamElst . 2024-10-13
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Ice cream machine did not work Did not let us return spicey chicken Fire alarm went off during food and we had to leave We were charged twice for our food and the manager said this would be sorted and to stay for 10 minutes and she would return. 30 minutes went by and we have asked 3 different members of staff for the manager and she still had not returned. We then went to get a 4th member of staff after an extra 5 minutes who told us we would get our money back tomorrow instead and that they would call us. The service at this restaurant and bad and there is a lack of communication between the workers. We are very unhappy with our service and it ruined our evening due to the amount of money we were charged extra and how long it took for workers to even explain what was going on. Would not recommend this restaurant because the despite the food being decent the rest of the service was at bad standard.
Alan T . 2024-10-12
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We had booked a table at the main restaurant for my husband's birthday. After a 15 min wait we were taken downstairs to the barbecue area. There was a long queue of people who had reservations so the place was clearly overbooked and they were rushing those who were having a meal. The service was mildly put appalling. We kept on pressing the button but no one showed up - we didn't even get the chance to order a second drink and ask for more water. We had asked for a fork for my daughter's dish - it never came. We gave up, no desserts, and within 45 minutes after we had sat down we left promising ourselves never to go back. The food is good but it is not worth the price of the total lack of ambience and service - as well as the price, literally. We paid 175 pounds for a horrible experience.
Alexandra G . 2024-10-11
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Ignore the naysayers fabulous food, quick service in gorgeous surroundings. Had some lovely Bibimbap here will definitely return.
Claire P . 2024-10-08
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Saffron de lecha milk cake was amazing
Vignesh V . 2024-10-08
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The customer service I received was very disappointing, and the Americano I had didn't resemble the taste of coffee at all.
D J . 2024-10-06
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Really enjoyed it. We did wait a little while to be served, but once we were, the staff were really lovely and helpful and the food came out really fast. I had the Kimchi Jjigae, the cucumber salad and the matcha crepe cake. My mum had a seafood japtang bap, avocado salad and creme brulee. I also had the green breeze mocktail to drink. All the food was really delicious and tasted fresh. The cucumber salad was my favourite, very crunchy, cold but spicy and sweet. Really good. My mum was also thrilled with her food. Definitely not cheap, but we did think it was pretty standard for London to be honest. Not too crazy. I liked the decor a lot and even the high bar stools we had to sit on were very comfortable ! I usually hate sitting on them, but these were great. Really highly recommend, I'm surprised at the negative reviews here, but I'd say it's worth it ! I really want to go back.
Inspire60409412117 . 2024-10-05
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Amazing customer service. Loved the cakes
yeritza de sousa . 2024-10-03
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Excellent service from the brothers Nadim, Tamim and the lady Sidrah. Highly recommend the nutella bubble tea
Saifur Rahman . 2024-09-29
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The coffee is great and the croissants,sandwiches are delicious. Everyone is very friendly and the atmosphere in the store is really nice. Thanks to Antonela, Dana and Anik and the whole team for their great service every time I visit the store!:)
Albert687 B . 2024-09-26
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The best service from Dona and the coffee from Krisztina i will be back soon thank u guys .
Jason Duffin . 2024-09-24
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Really amazing, my daughter loved the decor so we came to eat here. We ordered the Tuna & Avocado Supreme Croissant Melt and it was fantastic. The staff were amazing, the girl that was packing the food even boxed it up for us as we had it toasted and she didn't want it to get soggy. Really amazing, will definitely go again next time we are in the area.
frenzy fernandes . 2024-09-22
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Stopped in on our way to Camden Market, service and food was amazing. So good in fact we stopped on our way home for some cake too!! Absolutely faultless, we will definitely try one of your other establishments when we visit London again. Thank you for adding to a fantastic family day out. Highly recommendable.
Russell Waite . 2024-09-21
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I recently had, possibly, the best Hot Chocolate ever experienced! Served by Dona at St. Pancras. The food, drinks, service and atmosphere overall is brilliant and very positive. A great place to hang out before & after work and in general. Recommended for anyone travelling, also. Many thanks and blessings to all the staff who serve here.
David Bubb . 2024-09-21
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Served by Dona was Amazing 🤩 I will be back thanks Dona 🥰
Sikatio Restaurant . 2024-09-18
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Safayet was very friendly. He was incredibly helpful and made everything easy for us. His service was good. He Assisted us to choose the best cake that really stood out. Highly recommend EL&N St Pancras
Jannatul Maawa . 2024-09-10
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Excellent service Thanks to Safayet 👏
Safi Mia . 2024-09-10
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I was completely impressed with Safayet professionalism and customer service.🫶
R uhan . 2024-09-10
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^Safayet^ doing the great job 🫡 First service 👍 He is the helpful guy 🤝
Jisan ahmed . 2024-09-10
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The food was really tasty! I would give it 5 stars purely for taste however it is incredibly expensive. I had one of the best tuna bagels i've had, but £7?! There isnt much thats cheaper in london but lots that is bigger for the same. But, the cafe is really pretty and the staff are nice. The food looks really good and tastes good. But would be a million times better for atleast a pound less
Jasmine B . 2024-09-02
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Average coffee/pastries and overpriced. Service was also slow for standard coffee.
Sami Eltamawy . 2024-08-31
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Sadia was kind. Awesome service by her. The team made my experience there wonderful. Thanks
Zawad ul islam . 2024-08-27
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Sadia Sumona served us well. Had an amazing time. Great ambiance as well!
HASNA HAIDER MONISHI . 2024-08-27
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Awesome service. Sadia was lovely and responsive. Enjoyed the experience! Must recommend.
Shefat Hossain . 2024-08-27
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Enjoyed our time in this store. Sadia was very kind and gave us a quick servic. Best teamworking there.
nunu miah . 2024-08-27
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Outstanding service by Sadia. Had the pistachio cake and the same flavour frappe. It was really really delicious.
Adnan Wahid Samy . 2024-08-27
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Excellent team. Lovely service. Thanks Sadia.
Creative Genius . 2024-08-27
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Had a great experience. Thanks sadia for helping me to choose Raspberry maccaron
Atonu Saha . 2024-08-27
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Had a wonderful time with my friends. The staff named Sadia was very kind and welcoming. Greeted us with a warm smile. And we ordered Sebastian cheesecake, Honey cake, Red Velvet cake, pistachio frappe, Nutella shake. We loved the drinks and the cakes.
suporna saha . 2024-08-27
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Had a wonderful experience. Ambience was great and Sadia’s service was very friendly. Liked the place.
Anik Mustafiz . 2024-08-27
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Lovely service! Thanks to Sadia for helping me with the menu.
Adla Explanation . 2024-08-27
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Sadia was Very helpful and friendly. And the service was very prompt.
Ahmed Shafin Istiaq Raivi . 2024-08-27
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Sadia was amazing. She suggested us the islander smoothie and it was worth it.
mohammad hashem . 2024-08-26
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Sadia was very welcoming and kind. Enjoyed the experience there! Gonna visit again!
jatin khanna . 2024-08-26
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This place was so cute and the pistachio latte was incredible. I’ve had a lot of pistachio lattes and this was up there. They put the perfect amount of pistachio syrup, perfect amount of sweetness. They have a ton of pastries as well. It’s right in St Pancras station and right next to GRIND coffee.
Sadia Haq . 2024-08-26
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Sadia served us with a warm smile. Kind and welcoming people working there!
Manoharan Uthirapathi . 2024-08-26
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Nadim was super helpful and recommended good choices and offered exceptional customer service
L A . 2024-08-26
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The service was matter of fact. It seemed liked they wanted to hurry to make a sale. Some of the staff's command of English was challenging. The bagels had a slither of salmon and cream cheese. Whilst the cakes look big, they were very sweet. However, what you see see as a big slice of cake in the window is a slither in the box. Definitely a rip off. The flavour of the pistachio cake and red velvet cake was nice, but so sweet so as to cause a potential sugar coma. I would not recommend them on price and service.
Marc . 2024-08-24
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The staff are attentive and quick. Great service by Sadia.
Juwel Rana . 2024-08-24
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Looks great from the outside however bought 2 salmon bagels and 1 salmon croissant, £7.50 each! For that price, I would expect something good. It was dry, I got them heated which is basically microwaved. Terrible service and it wasn’t even busy. Not worth it, better go to Pret or M&S.
Hakima Ben Meradi . 2024-08-24
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Sadia gave a warm service. She helped me to choose honey cake Pistachio cake and that was delicious❤️
oishe amena . 2024-08-24
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Outstanding service by Sadia. Had the pistachio cake and the same flavour frappe. It was really really delicious.
Farhan Rifat . 2024-08-24
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Really good drinks and Amazing service from Safayet!! 👏🏾
Saada Usman . 2024-08-24
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Safayet was really helpful when it came to helping me choose my drink (which I absolutely loved)
Halem Sani . 2024-08-24
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I had a fantastic experience thanks to Sadia's excellent service. She was very friendly and greeted us with a warm smile, which made our visit even more enjoyable. Highly recommend!
Md. Imdadul Haque . 2024-08-23
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My daughter loves going here before catching her train back to Scotland and our experience is usually excellent but I have to leave a one star review today to to highlight a big issue. She ordered a “Spanish Bubble Tea” which looked lovely but she took one mouthful and said “This is coffee”. I took it back and asked why they had served a coffee rather than tea. The staff informed me that the “Spanish Bubble Tea” was actually a latte with Boba and that the Boba made it Tea. Despite explaining to them that Tea and Coffee were completely different beverages they still stood by their belief that it was ok to call this tea. No amount of Tapioca is going to change coffee into Tea. It is extremely irresponsible to serve coffee and advertise it as tea. Children drink tea in this country, they should not drink coffee. I checked the advertising on the store and nowhere could I see it stated that this was coffee and not tea. This needs to be changed and we will not be going to EL&N again until it is fixed. You’d think lessons had been learned from the recent Costa incident but clearly not.
Dave Butland . 2024-08-23
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Every time I hit St Pancras I HAVE to have an EL&N coffee
Jen Miller . 2024-08-22
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Sadia was very friendly and welcoming. Ordered a Nutella hot chocolate and a slice of carrot cake. Both were mouthwatering. I appreciate her help. Big thanks to the whole team working there!
Sadia Islam . 2024-08-21
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I ordered Fresh Fruit cake and sadia helped me to choose this. Sadia gave a wonderful service.The whole team deserves applause.
Mohammed Riyad . 2024-08-21
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Sadia gave a fantastic service.The cakes was delicious and she helped me to choose those cakes .i ordered two cake.
Sakib Bhuiyan . 2024-08-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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