Lakeside in Northampton

First time dining here in over 15 years. Maria was extremely helpful and polite. Fast efficient service when it came to food delivery, great portion sizes and everything cooked to perfection.

“ I had a wonderful experience at this pub with my grandson. The play area was perfect for him, and the staff truly made our visit special. Victoria and the manager Fiona were exceptionally welcoming, polite, and attentive, creating such a happy atmosphere. Highly recommend for a family-friendly outing!”

Went here for some food today. Really good and cheap. Got served by sue who was really friendly and nice.

Great delicious food, amazing service and super atmosphere 10/10

Arrived after travelling all day due to a business trip. This place was filthy. Carpeted floors literally full of chips and large amounts of food debris which staff were making no attempt to clean. It was not busy - only a couple and a table of 4. All the empty tables had been left with dirty plates and glasses from previous guests. Again, staff doing nothing about it. Staff had their own designated table which they openly sat at, chatting, laughing, on phones. Restaurant guests had to repeatedly get up and approach them for very basic restaurant needs - knives, forks and serviettes for example - the self service area for these were empty. Told no serviettes so was given kitchen roll. The person who I assumed was a manager was literally lounging at this “staff table”, shirt unbuttoned almost to the waist, pint in hand and generally seeming to have a great laugh with his colleagues whilst the restaurant was in a dismal state and paying customers ignored. I’m astounded that the Premier Inn across the car park has any affiliation to this place - what a let down. Absolutely the worst experience I’ve ever had in any pub/restaurant. Poor.

Alex the waiter was amazing. The staff were friendly. Food was really nice with a nice quiet atmosphere. Very good.

was there sharing a visit with sister after having my daughters 21st the night before. Thought was good way to end their visit. my food was shocking after having to wait came out cold.

Absolutely shocking. Booked for wacky warehouse to be told they were overbooked but we were allowed in. There were several parties one of which the adult were fighting in the kids ball pit. One member of staff Absolutely clueless attempting to run it all. Asked to be moved as it was ridiculous. We were moved into resteraunt ended up with freezing cold food. My little boy who is 4 didn't even get his meal as the girl in wacky warehouse claimed it was lnt ordered despite being paid for. Ended up with a refund for soft play but not good enough. Staff were rude and incapable, team leader ignored us when we wanted to sort the issue, will not be returning my son who's birthday it was left upset and we ended up at macdonalds. Absolutely awful and we weren't the only customers complaining

The staff are excellent. Would highly reccomend

The staff were very helpful.also friendly nothing to much trouble. The food was great everyone in the party of 20 enjoyed there meals, it was served with every thought of getting us all eating are food together, 10/10.

Fairly poor service, bit slow and confused even though pre-ordered. Food mediocre. Would not recommend

We went as a family of 12 as a break from cooking and being stuck in the house. We arrived with nobody to show us to our table, when we did sit down the tables where sticky my glass had lipstick on it ! We finally decided to order to say there was no bread rolls, baguettes, wraps or pies so could only order food that had none of these things in. Finally got our food was mediocre and that's being kind! Some things where not with our dish and the portions are very small I mean very small. Men's toilets where also out of action so the disabled toilet was massively used ! And you could tell! Staff where lovely tho and this isn't there fault, but I'd definitely not reccomend and won't be going back.

Food was good and servicecwas excellent, we meet here every month and are usually really happy with the food and service. We use the app to get table service.

One of the best xmas dinners ive had, first time as a family outing over xmas and it was generally amazong, food and staff were everything youd ask for! Well done all

Brilliant service food excellent could not fault staff were excellent thank you

We visited this restaurant as a family of 21 for Christmas dinner. The food was amazing staff was so kind and helpful. We have never chosen to eat out over Xmas to our suprise it was a wonderful time would definitely go back to this resturants also would like to thank the manager kache and her team for being so professional. The food was served together. The children loved it and their time wakies play erea. Thank you all so much for making our day extra special. We will be returning in the new year.

Slow on waiting for food Not the staffs fault maybe management could maybe get staff to come help Staff trying their best Atmosphere I’ve scored one I’m a cleaner myself and toilet paper should be stocked up and toilets not cleaned properly wouldn’t let my kid touch anything Again maybe management could look into a cleaner 👍 Work needs doing it could end up with more stars Staff apologetic but overall I’d blame management, not the staff ,given it’s been Christmas and Boxing Day I’d definitely improve in all these areas give me a shout if you need a cleaning company 👍 I had hunters chicken the chicken was a bit dry

Went here today for Christmas dinner 21 of us and I can highly recommend the service was amazing the staff kache maria harry and Alex was also amazing the 3 course meal was 5 star all round I will definitely be back next next year!!!!! Thank you very much

Went for Christmas Dinner and can honestly say the service was up there with the best I have had... the staff and the atmosphere was brilliant! Thank you to the whole team on shift ... the food was great so hats of to the kitchen! Xx

Meals all cooked to perfection, compliments to the chef. Service by all staff very good .Improved so much under new staff, chef & management. Well worth a visit.

Fantastic service from Alex, very polite.

Visited with family. Great experience. My steak was cooked to perfection and the staff couldnt be more welcoming!! Will be returning.

Great service, thanks for accommodating such a big party! 🥳

We came here for a quick family meal on a Friday, the staff were friendly and really responsive, the atmosphere and other patrons were charming. Everyone enjoyed their food, including the picky eater. Would recommend again and again.

Restaurant looks run down, doesn’t look massively clean. The food was ok - it came out questionably fast, which you probably think was a microwave job but the staff were very friendly which is nice

Beautiful meal staff were amazing couldn’t help enough

Staff friendly, polite and professional. Food lovely (as always).

The Hungry Horse at Lakeside is a great spot for a casual meal. The burgers and fries are fantastic, juicy, flavorful, and satisfying and the portion sizes are generous. Prices are decent overall, but the real value comes from their daily deals: two burgers for the price of one on Fridays, or a roast and a drink for only £10 on Sundays! I’ve visited multiple times in the past two weeks due to work, and the experience has been mostly positive. When Lewis was our server, he was excellent, attentive, friendly, and made the experience even better. That said, not everything on the menu hits the mark. For example, the curry was disappointing, it tasted like a microwave meal, and you can get much better from any takeaway shop. The Sloppy Joe toast is also underwhelming. Overall, it’s a great place for an affordable meal, but some dishes could use improvement.

Was it me? Obviously some problems with the heating system?? The service was poor, table was sticky, all day breakfast!!! Terrible, even had to collect my own cutlery!! The butter for the toast was just out from the fridge and solid!!! The staff were pre- occupied with talking to each other. No wonder the staff has changed. Go again???? Highly unlikely.

Came here with friends, it's such a nice place. The food was incredible and the service was fast and the server was lovely

Great spot for our family night out, the staff were friendly and very helpful especially this time of year and very accommodating!

I ordered a full breakfast the sausages looked like they never see the frying pan and the rest wasn’t really hot after waiting half hour for it to even come out

staff were so welcoming and pleasant , food was really good , compliments to James the chef .. works hard with attention to detail .. Thanks

Met up for a family Xmas get together. Staff were very welcoming and festive food was good. We all left extremely full. Waiter Harry was very friendly & cheerful

Good quality food, large portions and good service. Much prefer over Brewers Fayre, Beefeater etc. Well done to chef James.

Today we were served by Harry and his team. We were really warmly welcomed and they couldn’t have done more to politely and professional ally serve us all. Harry in particular has a lovely, warm style. The children said the food was great! Many thanks!

Had a great evening meeting up with friends and their kids. Food came out quickly - the relaxed atmosphere was just what we needed. Ria and Harry were both super helpful as well. Thank you 😊

It was freezing cold, couldn't get a hot drink as they had no milk, service slow, lots of staff wandering about but never anyone behind the bar. Took them nearly 30mins to let me know they hadn't got the desserts I ordered. Couldn't get refund as paid on voucher but put £5.64 cash towards it but wouldn't even refund that. 2nd time in 12 months that was very disappointing so won't go again. Gone really downhill in last 2 years.

Greeted by Katie, she was very welcoming and attentive. Excellent friendly service, hot breakfast after our stay at the Primer Inn hotel. This venue offers an excellent selection of food and drinks and we advise you choose straight from the venue instead of booking through the hotel. Thank you Katie.

The food is is above average don't get me wrong there is better places BUT I find with lakeside you never have to book it's very cheap compared to others and the customer service is 100% I'd highly recommend this place

Food was very poor and I heard a member of staff bad mouth me to another staff member. The restaurant had no heating on. Stay clear.

We went as it was close to my friends work for her 1 hour break as we don't get to see each other often. Her starters and then her mains arrived and still ours was yet to turn up, me and my son kept waiting I then chased it up, all they had was poor excuses of it's because of ordering separately so it gets cooled separately this would of been understandable if it was only a slight delay but had only ordered mains she had already had her starter and was half way through her mains before any of our food turned up. There was no excuse as the restaurant was empty, they only started to get more people coke in when we were waiting for our food. When our food had arrived majority of it was cold. The responce from the staff was pure rude making up excuses, they just made me grimace that they thought lying and being rude was the way to go. Not one of them thought to apologise.

Had a birthday breakfast today and Katie looked after us really well and was pleasant to talk to! Funny and cheerful and a good asset to the company! Keep up the good work! We will be back for sure

Good service great choice of foods value for money, cheerful staff

Booked a table for the family. We had a birthday. When we arrived we were told we couldn’t be served as they were closing orders at 6:30. The time they’d accepted our reservation for. And closing at 8 for a staff meeting. All we saw was staff having a jolly and drinking and one kind lad left to do almost everything. The food was abysmal and part of it we had to send back as it was uncooked. Three of our six didn’t eat anything because they were put of by the uncooked sausages and being rushed out. We were asked to leave at 7:45. It ruined my daughter’s birthday celebration and was treated with indifference. Would question coming here again. You have my email and phone number from my booing and I’ve phoned the lakeside to give my number again.

Had a great visit to the lakeside, fast service and lovely food. The portion size was quality. Kache’s customer service was top-notch!

We went for breakfast and Katie was brilliant with my 2 children. Thank you Katie for your kindness and service.

Kache was amazing, great help and amazing with my kids Shout out to Victoria for seating us quickly

Spent a couple of nights in the hotel nearby whilst travelling, and having breakfast here each morning was one of the highlights of the brief stopovers in Northampton. Food was great. The place was family friendly. Great service, especially from Kache.

Food was relatively OK, but quite a nice place to have a few drinks. I had the chicken with wraps and salad which was filling and quite tasty, well priced too, I should not complain about anything really.... Oh there were a few tables that were not cleared in the one hour we were there but there was a children's party on so I guess staff were otherwise engaged. Apparently the Lakeside does breakfast too so I might look into that. Overall quite pleasant

Harry was absolutely fabulous at his job - he was very attentive and friendly. Very enthusiastic and clearly loves his job, which is rare to see! The mains were quite good but the dessert was poor quality. Good price for what you get though so I wasn’t going in with high expectations!

Had a really lovely time at this restaurant, food was amazing especially with a picky little one. Service was brilliant, props to the waitress, I think her name was Katie, as it was quite busy and she made sure we were all okay

Great staff and Good service Always happy to come here

Very good all round, Katie was very friendly with a smile.😁

Would have given more stars but the service was slower than usual, however must say the manager and Harry (staff) were very helpful and enjoyed their assistance and help when needed. 5 stars for Harry ☺️

Victoria is very friendly and attentive adding to the great, fun experience.

We go mainly for our Son. Wacky warehouse has been a godsend to us whilst he’s a toddler and looking to burn off some energy. Victoria is always working in wacky warehouse when we are there and she is so attentive, always there to serve but also always interacts with the children and has even helped me when i’ve been on my own and my child has been having a meltdown about leaving. Couldn’t ask for better service, definitely enjoys her job and it shows!

Very nice nom nom nom. Good Gary and Sue smashed it out the park give them a rise :)

Lovely food, nice atmosphere, Sue and Gary were great servants and very helpful!

Served by Sue & Gary. Very helpful polite staff. Food was good. Would recommend

Great service by Harry- very friendly and accommodating to our table and elderly member of the family.

Harry & Megan at the lakeside Northampton were absolute stars and gave me my husband and my 5 year great service, smiling and couldn’t do enough for us! Food was good along with atmosphere! Thank you

Not everything available on the menu. 1 they don't do anymore do I don't understand why it wasn't covered over on the menu. The tables weren't clear. 1 young lad behind the bar trying to do everything as not enough staff on. Outside lights weren't put on & it was pitch black outside. Not good when you've got to walk across a dark car park. My food was ok but the others I were with were not impressed.

Awsome place to go with your family Playing area inside and outside Lots of tables inside and outside Good food Big car park

Staff here are so lovely and kind, so family-friendly towards young children. Customer service excellent, nothing was too much trouble. Classic pub food, good portions.

Burgers on a Friday evening are an absolute bargain. Good food and service.

We booked a table last nite for 6pm for my Grandson's 21st birthday.Our table wasn't ready took 20mins to even get a drink Table wasn't ready till 7 & told it be an hour for food We just told um to forget & went elsewhere Ruined my Grandson's si thanks lakeside

Staff cheerful and friendly very approachable and the food good and came quick

Great pub, staff are really lovely. Helpful in every way really recommend! Manager Kache is amazing

Come here all the time, great place staff are amazing Kache is an absolute pleasure

Front of house staff was lovely, the kitchen the other hand was shocking. 2 hour wait for 2 burgers and left with a refund. Ordered at 14.09 left at 16.07 with nothing The tablet opposite had cold food served. Utter shambles. Avoid the food at all cost. I will be sending an email to the head office.

Great staff here, food was fantastic, thanks to "jay" the chef for turning out a perfect dish on a very busy day. will go again.

Absolutely lovely food and great customer service by the lovely staff member kache

Gave this a try as we were nearby and the traffic on a45 was stationary. I would guess weekday lunch is the best time to go when it isnt full of families with feral children. The food was ok and the staff were lovely. However it is filthy, the loos in the ladies all had broken locks.

Maria and Gary were very cheery

The food was cold, the steaks were tough as old boots and gristly and a member of our party, had their order forgotten, only one member of staff behind the bar taking orders for drinks and food orders on their own, plus got fed up with waiting for staff to clear our plate's off the table we ended up doing it ourselves! Won't be going back, unless we're desperate!!!

Don't come here. Breakfast appalling. Waitress couldn't cope with two orders, she had no enthusiasm or charisma. Half the breakfast options were not available. Couldn't this morning cater for vegan nor vegetarians. Spend your mo ey elsewhere.

Birthday meal with family, food was lovely, lady manager Charlie was very welcoming and helpful, went above and beyond to help with making this a great birthday, puddings were delicious

Probably the most awful food I have ever experienced in my life, I don’t even know what the mash potato was made off, cement I think? God smacked they could even serve that and call it food. Even the kids pasta wasn’t pasta! How can you get raw carrots and cucumber wrong? Surely that can’t be messed up, warm, wet and soft. Wow!

Disgusting place, walked in for breakfast after staying next door, we found ourselves to be the only ones in. The staff was sat drinking coffee no friendly welcome or service Breakfast was awful, breakfast came out wrong and I had finished before they rectified Rude staff and food was like it was re-heated Will definitely not return Maybe the managers need to train staff

Came here with friends for breakfast as it been recommended for a lovely breakfast and great value. It did not disappoint! Lovely friendly staff aswell

Last minute breakfast stop and it did not disappoint friendly helpful staff and the breakfast was spot on,,! Leota was very chatty and helpful

Do you know what , this place is OK. Very pleasant and helpful staff. A good selection of drinks. Excellent provision for kids. Totally relaxed atmosphere. The food is pub food, nothing fancy but price wise you can not argue. When we asked for the salmon to be lightly cooked, that's what we got.

Awful. Never again. Ordered 3 Sunday Roasts and a children’s meal. The food came out so we went to get cutlery and there were only knives in the trays. Asked the staff and they went to the kitchen, returned and replied “We don’t have any” to which we asked “Should we eat our meals with some knives” and they said “We’re putting them through”. I asked for a tea spoon from the bar so my child could eat their meal at the very least. About 10 minutes later the server returned with 4 forks and I asked to speak to the manager. We said we were not eating cold food and will have a refund. The Sunday roast offer was £10 for a meal and drink, we had already had 7 drinks before this but got extra cokes due to the deal. The ‘manager’ refused to refund the full 3 x £10 and charged full price for 3 cokes so only a £20.25 refund was given. As we paid by card we were told the refund would take 3-5 days and “if we didn’t get it to call them”. There were several staff sitting around not doing very much, whether on a break or not on shift it didn’t look good at all. We watched as another person at the till required a refund and watched as a table received an incorrect meal. Surely someone could have quickly washed up 4 forks by hand and apologised with a free dessert for the child or actually given a genuine apology or explanation at the very least. No wonder it was empty on a Sunday lunch time.

Let's just say, "Will never go again."

Booked a table for 19 people with no problem. On the day all the staff were great and very friendly. They were short staffed but this did not affect the service given to us. Food came out quickly, we didn't have to wait too long for drinks either. The children in our party then went to the soft play area, where Fiona was very friendly and had good interaction with the children which was lovely to see. Thankyou to all the staff at Lakeside :) We will be back

Absolutely 10/10 service all polite staff and speedy service, new updated menu is a hit aswell very good food all round 5 stars

Me and my partner brought our 2 children into the wacky warehouse today, upon first appearance the wacky was very busy due to a large birthday party however the young lady Morgan who served us was still very attentive and when it came to ordering food and drinks she explained the kids eat for £1 deal and made the whole visit a breeze. She made us feel very welcomed and very happy with our visit

A small group of us regularly visit after work on a Saturday evening. Staff are always very pleasant. Order food & drinks through the app & it is bought out to you. Small beer garden & kiddies play area. Plenty of parking.

The food was burnt after waiting 40 mins wait And on return looked like it had been thrown on the plate There was other tables close by that had left And their plates was still quit full The tables and chairs was sticky and Food under the table from previous diners Honestly the food was disgusting I would never recommend this place It’s filthy and waste of good money After a long discussion we got a refund of a quarter of the total bill NEVER AGAIN 😡

Whenever I stay in Northampton at the Premier Inn at The Lakeside I always pop into this restaurant. Why? A few reasons - the food is cheap and cheerful, good portion sizes, friendly atmosphere, and in particular Jack who always greets you with a smile and nothing is too much trouble. I’ll definitely keep coming back 😊

Staff lovely and friendly. Place had a good feel to. The issue was the kitchens, we ordered drinks and a shared started, then we thought we would order mains after. Drinks arrived quickly, 55minutes later a luke warm starter arrived with missing items. So poor, and a shame for the waiters. I could hear other people chasing food. Also please make one side outside, non smoking. Essentially sort the kitchen issue out. We couldn't be bothered ordering mains or pudding.

Foods good, along with staff and location. Decor is a bit tired in places, but it's clean.

Love the pub and the friendly staff, manager kache is exceptional and provided excellent customer service Will definitely visit again

Great food and great staff, me and the lads all love coming here

The place was empty and it took over 30 minutes for me and my partners food to come out. The I wanted to take my pudding away as the food filled me up. I was forced to have it as the did not have any take away boxes for puddings. That took over 20 minutes to come out. The when I got it. It must have been microwave as it was so hot it burnt my mouth while trying to eat it. So we will not be coming here again

Friendly staff and very nice food

Having left it too late to book a family of 9, somewhere to eat out for fathers day, I called lakeside on the off chance that it wouldn't be fully booked like everywhere else today but it was. Thankfully Morgan contacted me back and had arranged a space for all 9 of us and had spoken to management and arranged furniture to be rearranged to fit us all in which I thought was amazing. Can't thank the staff enough I've had a lovely afternoon here. Food was lovely.

Staff were friendly and helpful, but had to be prompted to bring cutlery. They brought dessert for my grandson whilst we were still eating our main course. Meat was difficult to cut, although the rest of the meal was very tasty. Small things, but ratings can be very easily improved.

Great evening meal at lakeside Hungry horse. Food and service good as always. Staff super friendly and helpful. Thank you Sue for looking after as.