Based on 1.892 opinions finded in 2 websites
Based on 1.892 opinions finded in 2 websites
Nº 2310 in 7028 in City of London, Westminster
Nº 200 of 567 Italian in City of London, Westminster
Opinions
Hi Very disappointed tonight We have been multiple times when in London Tonight maybe it was the day after Christmas and the freshness and staff wasn’t the same We had to return the carbonara as there was no sauce to it and just dry The other dishes were ok but not the usual quality We explained the carbonara issue to the waiter and he took the feedback to the chef Disappointing Chris
C T . 2024-12-27
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I visited Luciano’s for Christmas lunch and had a pleasant experience. Our server Kate was extremely attentive and made our experience once we sat down very enjoyable. Negatives were: Had a 3pm booking, didn’t get sat until 3:40pm. Food was good but for the set menu cost, I was expecting amazing.
Jack Brewster . 2024-12-26
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Food was ok, service is good! Would visit again.
Sanjay . 2024-12-22
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Dont go if you are expecting good service. This restaurant ruined my birthday! It’s noisy, the staff is rude (I am not sure if it is because of I am asian, cause I saw the staff keep chatting with other customers and they seems good, but another table who are chinese are facing similar issues with us.) There is no service in the restaurant. I wait for half an hour for taking order, one of them came and said she will comeback in a second then I had never seen her again. After the main, a manager took away my dishes and me and my boyfriend are expecting the dessert menu. We wait for them for half an hour, no one provided it to us. The more important thing is, during the whole dinner, the waiter were keep kicking my chair! They just pass away and didn't say anything to me! Even not a sorry! Thats just take a second! If you guys don't want any bad experience with your date/birthday/any celebration don't go! Thats really bad!
hilary khk . 2024-12-22
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Great food. Outstanding carpaccio - on a par with or even better than Harry's Bar in Venice. Spaghetti with creamy black truffle sauce melts in your mouth - one of the best pastas ever. Wild mushroom risotto is outstanding. Service before the theater can get a little forgetful but only a minor comment. Just be sure to remind your waiter as the time limit approaches.
Dan Adams . 2024-12-19
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Buzzy vibrant environment with good food and attentive staff
Debra Raven . 2024-12-18
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Me my wife and my mum had lunch at Lucianos recently for my mums birthday celebration. My mum turned up slightly later than us and was told there was not booking in our name even though we were sitting at the table how does someone forget that after 10 minutes, which shows no attention to detail. The service was average, every member of staff looked unhappy and don't remember anyone smiling, you have to ask for everything rarely did our waiter come to us. The waiter never told us the specials also never told us what dishes were not on and the one I chose was not on so had to quickly choose another. The food was OK mine was a bit cold probably because it was sitting on the pass for so long, 45 minute wait for our food. It is expensive for what it is, 3 bowls pasta, 1 garlic bread, 1 zucchini fritters, 1 vanilla ice cream, 3 coffees and a bottle of chianti which again was just an ok wine, was £177 inc a £21 service charge for really average service and food. I am not adverse to paying the money but would have expected better. The decor and ambience was nice but the rest of the meal and service just average. I would not go back.
B C911 . 2024-12-17
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My Favourite Italian in London! I celebrated my birthday here yesterday and the staff & service was fantastic. Food was delicious and so were the cocktails! The staff looked after my party of 15 ladies and we absolutely loved it!!! Thank you for Roland and the Team x
sophie kmita . 2024-12-16
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We travelled across London to visit this restaurant on the recommendation of a friend, but unfortunately, our experience was thoroughly disappointing for several reasons. Firstly, the staff appeared completely disorganised. Our waiter looked dishevelled, as though he’d turned up after a heavy night out—bloodshot eyes and an inability to focus on what we were saying. Every time we ordered something from the menu, he seemed confused, asked us to point to it, and then lost interest, gazing around the room instead of paying attention to us. We ordered cocktails and water, but once we’d finished them, no one came to offer refills or check on us. One drink was all we got. We asked for our garlic bread and mozzarella starter to arrive with the mains, but it didn’t. When the bread came early, it was just plain warm bread—no trace of garlic. We called over a waitress to explain that it didn’t taste of garlic and we asked for it with our mains, and she simply removed the dish, saying she’d let the kitchen know. There was no further communication until ten minutes later, when another garlic bread arrived—again as a starter again. This time it had a slight garlic flavour but still no mozzarella. By this point, we’d given up, we felt like we were speaking a different language. To make matters worse, the staff waited until we’d finished the bread to bring our mains, and they removed the leftover bread from the table without leaving it for us to finish. The mains themselves were decent, but by then, the overall experience had soured the experience. We still hadn’t been offered more drinks or checked on during the meal. Finally, it took us ten minutes to flag someone down to pay, only to find a £17 service charge had been added to our bill. We paid but received no “thank you” or inquiry about how our meal was—just a complete lack of basic courtesy or personality. Overall, we left feeling thoroughly unimpressed.
Lucy C . 2024-12-16
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Excelent service and very nice cocktails.
Sofia Osorio Alzate . 2024-12-15
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Food was amazing, staff was amazing and the atmosphere was also amazing. Worth every single penny, a great experience and would reccomend it to anyone and everyone. An truly amazing experience
Matthias Montana . 2024-12-14
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Amazing ambience, attentive staff, great place for a memorable meal.
Maria Schlegel . 2024-12-12
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I went here expecting a run of the mill brand. It was amazing. The food was excellent and well sized portions. The restaurant is beautiful and the staff immaculate and attentive. It's expensive but very very good.
Adam Cole . 2024-12-11
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Food was delicious and the server really nice. Didn’t add 5 stars cause the lady at the welcome desk shouted at us because we were apparently 20 minutes left, but she had the wrong time for our reservation that was 21:15 and not 21:00. Apart this, evening was great
Cloé Tiroufine . 2024-12-09
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The ambiance was lovely, and the staff were incredibly polite and attentive. However, I must highlight the issue with cleanliness - the water glasses were dirty inside, and I found a piece of metal in my pasta, which was quite surprising. Despite these setbacks, the food itself was quite tasty. Considering everything, I would rate my experience a 3 out of 5.
Estefany Mata . 2024-12-08
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Fantastic experience for a birthday celebration. Lovely staff were attentive, friendly and efficient throughout. Steaks were perfect and cocktails well made. Well run operation - not a foot wrong on a busy friday night in December. Excellent!
Peter Evans . 2024-12-07
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Unacceptably overpriced. The reception staff was rude, immediately reminding us of the 90-minute table limit before even greeting us. The food was subpar and completely failed to honor the special occasion. An absolute waste of money—this experience has put me off dining out for a while.
Maria D'Urso . 2024-12-07
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Yesterday we were at the restaurant; the appetizers were fine except the fried calamari that was very oily. The main dishes were very bad: the lasagna was swimming in a pool of tomato sauce, the burrata pizza had a lot of tomato sauce and a bit of cheese, the seafood pasta had also a lot of tomato sauce. We couldn’t finish our plates. The dessert wasn’t bad, but in fancy restaurants you don’t serve desserts decorated by cheap chocolate you buy from a supermarket. We passed on the comments to the very nice waiter who served our table, however there was no reaction from the manager until after we paid and brought up the topic with him. He apologized and said that he had been informed by the waiter that we weren’t satisfied with our experience. He offered things, but I think he should’ve taken action prior to payment.
Abeer Aleisa . 2024-12-05
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Gino did not let us down in this amazing Italian restaurant! The arancini were a great start, so rich with the saffron risotto and ragù sauce. The bruschetta con gamberoni was also a treat, totally worth it! The ravioli with zucca and ricotta were top notch. The carbonara was also good. Amazing rosemary potatoes. Delicious overall, great place!
MG Londoner . 2024-12-04
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Had a fabulous lunch with my extended family. We were looked after so well by Roland and the team and made to feel incredibly special. Food and service both incredible. Thank you all. A must visit.
Andrew . 2024-12-04
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We dined here yesterday, amazing pasta and seafood. So tasty bag loads of flavor. For the location price was very reasonable would definitely eat here again. Relaxed atmosphere not stuffy and pretentious, attentive staff. Thank you
Lisa Virando . 2024-12-02
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Came here last year and the food was excellent. We came again in November and I’m afraid to say the food was very lack lustre compared to the last time . We will however be back to hopefully see an improvement . As a business owner myself I understand that these things can happen , however consistency is so important . I will reply below for you to save you time . Don’t bother answering with your generic apology it’s not very personal .
Jacqui Chapman . 2024-12-02
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The food is great but the service terrible. We got our table 20 minutes late despite having a reservation. The staff are extremely unresponsive. After we were seated, we had to get up twice and ask them to take our order / get the bill.
Abhishek Parasrampuria . 2024-11-30
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Our evening got off to an unpleasant start. I visited with my family, who are in town, and we arrived a little early for our reservation. Unfortunately, the receptionist greeted us without a smile or a “welcome,” which immediately set a negative tone. When we asked if we could be seated, she glanced around and said, “Your table is not ready, can you wait at the bar?” That was fine with us, so we agreed and waited. While at the bar, we noticed a table being prepared and assumed it might be ours. We also saw several empty tables that were fully set but remained unoccupied. After 15 minutes, we saw a group of people who arrived after us being seated at the table that had just been prepared in the back of the room. After waiting for 20 minutes, I went back to the reception desk to check on our table. The receptionist, who was on her phone, seemed surprised and flustered, as if she had forgotten about us. Without offering any apology, she simply said, "We'll take you to your table now." To our disappointment, we were seated at a table right by the door—a table that had been empty the entire time we were waiting. It hadn’t even been set during our wait, which made us wonder why we were assigned this table, especially since we had arrived before others. Throughout the evening, the constant draft from the door opening and closing made our dining experience quite uncomfortable. While the food was decent, our excitement for the evening had already been diminished by the poor start and lack of hospitality. Overall, the receptionist’s attitude and lack of professionalism were disappointing and set a negative tone for the evening. A bit of warmth and attentiveness from the staff could make a big difference in creating a welcoming experience for guests.
Malika R . 2024-11-26
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Nice food but a little expensive for what it was.
Nicola Frost . 2024-11-25
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I had high hopes for this place as the menu sounded great but it was such a disappointment. The garlic bread with tomatoes and basil tasted like they had poured it out straight out of the tin. The bread was so burnt at the bottom that even the waiter said it shouldn’t be like that but then didn’t do anything to rectify it. The waiter said pecorino romano cheese is made with cow’s milk until I asked him to check so I almost missed out on the bucatini carbonara. It was decent but I’d avoid the lasagne as it was had the same unseasoned tomatoes as the garlic bread. The ambience is nice but the food felt like Zizzi’s - just a lot more expensive.
Naomi Loo . 2024-11-24
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The food was amazing, seriously so good and very generous portions. And thank you so much to Salma and Argens the service was great and i loved the recommendations it was lovely, definitely coming back soon 🤩
Melissa Corza . 2024-11-24
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Where do I begin, from first entering the restaurant to exiting the whole experience was amazing, the service was top notch, the staff are very friendly and helpful, and the food was delicious and decent portions 😁
Richard Bull . 2024-11-23
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Food was really good, especially the pasta spaghetti special! Love the Aperol spritz and starters too. They sang happy birthday and brought a delicious tiramisu out. Good vibe and staff and pretty setting
Kaitlin Richmond . 2024-11-22
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This hotel has 3 restaurants and I went to their Italian one, Luciana, for a late lunch. It's practically across the street from the Courtauld Gallery so convenient for a nice, fine dining meal. The restaurant is bright and spacious, larger windows and a vibrant floral wall design (not chintz but tropical and jazzy). Comfortable chairs and tables spaced nicely apart from each other. There were many appealing menu options but since I didn't have a lot of time before my timed exhibition ticket at the Courtauld, the waiter recommended fettucine bolognese as the fastest entree which was fine.
Victoria Ruehl . 2024-11-21
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Food was amazing and staff were lovely but the service was not the best - had to go up and ask after 45 mins if we could order our food as we had a show booked, we felt we then had to rush our food. This was such a shame as it was my first time at this Restaurant (and visiting from Cardiff) and was really looking forward to it with my friends and as I recommended we all go I felt awful.
Sharon Brooks . 2024-11-20
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It is one of the restaurants that caught my attention a lot. The waiters who work in this restaurant are very well prepared, just look up from the menu and someone will ask you if you are ready to order. Instead, what I didn't like was that while I was enjoying a very well prepared risotto, I soiled the table where I asked a manager to help me, but instead he brought some napkins that I simply covered what I had messed up.
Cornel . 2024-11-18
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Beautiful restaurant with a lovely atmosphere and ambience, and the best tiramisu ever! 😊 The Manager, at our visit on the 16/11/24 at 7pm, was exceptional, and very kindly sorted out a discrepancy. Looking forward to our next visit 😊
denise burns . 2024-11-16
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Disorganized staff leads to an extremely slow and unfriendly breakfast service. Not prepared to handle more than just a few tables.
António R . 2024-11-12
MORE AT TripAdvisor
Fantastic welcome. Great staff. Food was excellent and so was the wine. It’s a really lovely spot to enjoy an evening with your partner. Can’t wait to come back!
colm m . 2024-11-11
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A wonderful Italian restaurant in the heart of London.
Emanuel Rath . 2024-11-10
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Nice restaurant, amazing atmosphere, professional staff, appetizers were amazing but the sea food pasta could be better as there were very little sea food in it.
Mar 1 . 2024-11-10
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The food was very good , but there were a few minor issues regarding service. However very well sorted by the Maitre D. Would I go back ? Yes These things happen...didnt spoil us having a good time.
nigel hughes . 2024-11-10
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The atmosphere and decor is so tranquil. The food was amazingly delicious and very good portions. The staff are so friendly and made you feel very welcome. Best Italian I’ve visited in Covent Garden.
umang grover . 2024-11-09
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What amazing treat from my 2 daughters on October 5th first Mama mia .. Then big surprise your restaurant .. The food was amazing .. the waiter charming .. atmosphere was great I had the time of my life .. at 77 years old .. Thank you Gino and waiters !
Michelle Hanney . 2024-11-08
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Beautiful restaurant, wonderful atmosphere, we thoroughly enjoyed it, melt in the mouth steak and gorgeous pasta, delicious dessert too! Highly recommend
Georgie J . 2024-11-06
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The whole experience absolutely blow my mind, food was superb, our Waiter Ali was simply incredible nothing was to much trouble for him, such an amazing person and invited us back and most definitely we will be returning. Thank you so much Gino should be proud 👏
Jaraska JAREMEK . 2024-11-06
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Not usually a fan of celebrity chef owned restaurants but this certainly lives up to the reputation of it's creator with authentic Italian food, comfortable lively interior and super friendly efficient service, reasonably priced for location and quality of food and service, will definately be dining here again
Theme Park Family World Wide . 2024-11-05
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Came here with good quality Italian expectations however was very wrong, service was very good and drinks were well made and worth the price, however the food was awful, we was a group of 15, and not 1 person enjoyed it fully, seafood pasta is very bland, pizza was dripping with oil, and the braised beef was like chugging salt down my throat, was so bad that someone felt very ill and had too go too the toilet too be sick, chefs haven’t got a clue, can’t even present a decent pizza, all just a reality Tv joke, even the chef tasted it and agreed the saltiness was incredible, don’t go of your wanting good food 👎🏼
thenotoriousconnorralph . 2024-10-31
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Booked a table for 4pm. Arrived in time but stood in waiting areas for several minutes and totally ignored by several members of staff. Will not visit again.
NAOMI R . 2024-10-31
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A beautiful restaurant, lovely staff and an excellent menu. Very good wine list and a good selection of classic Italian dishes. Highly recommended
Peter Nicholas . 2024-10-30
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Thank you Kate for making our special night extra special too. Food and service incredible!
Camila Giorgi . 2024-10-29
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Pretty average. Good location for the theatres. We were seated next to another couple of a table for four despite six properly separated tables for two appearing available throughout our cover. Service was mediocre (both in terms of meal service and the fact someone dropped a plate next to us and nobody came to clean up the shards of porcelain). Food is fine I suppose, just very bland - you'd accept it from one of the chains on the strand, but at £33 for a seafood main (without sides) I want to taste something - even something to dislike would've been better. Feels like it's aimed at tourists and maybe instagrammable first dates - if that's your bag, for these prices just go the The Delaunay across the way.
Mark Davies . 2024-10-28
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The absolute worst experience we had during our time in London Unfortunately, our recent dining experience at Luciano's was underwhelming. The service was consistently inattentive, requiring us to refill our own wine glasses & water despite the waiter's presence. As we looked around we noticed several tables who also had been left unattended . Several even had to get the host to get their check. Additionally, two items we were looking forward to trying were unavailable. Given the prices and the restaurant's location, we cannot recommend this establishment ! _________ ** quick email response from Paula . Emailed her right back.. ... Hi Paula Thank you for the quick response to our review. Unfortunately there will not be a next time as this was our dinner to close our anniversary trip to London . We leave tomorrow morning and Unfortunately your restaurant left much to be desired and not at all the service that we expected based on recommendations from our hotel staff and Google reviews. We ate at very good restaurants while we visited ( several 2 and 1 Michelin star such as Dinner by Heston Blumental and Da Terra) restaurants as well as small local hidden gems but yours was an extreme disappointment. Our experience was summed up by my review.
Daniela Arana . 2024-10-28
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Excellent cocktails! Perfectly cooked chicken too
Absolutely Mabye . 2024-10-27
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An authentic Italian place, an incredible night with the best service, you are a great RENATO, you made us feel very special.
Laura Juliana . 2024-10-26
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RENATO, you are the Number one!!
Stefania Quintero Gonzalez . 2024-10-26
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Excited to have a meal here everything looked really good. Was so disappointed in the meals we had, they looked ok but absolutely no flavour I had the clam linguine and it just tasted like plain pasta my friend had sea food linguine and it was a watery tomato based sauce which we couldn’t detect chilli or garlic. Expensive and bland was our overall view. We also had to wait an hour for our meal and wonder if this caused the thrown together meals, we complained and received money off but no impression this was taken seriously.
Kerry Hall . 2024-10-26
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The top man, RENATO, you are the best!
Michel Velez . 2024-10-26
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Thanks and respect to this gentleman RENATO, great quality of service and attention
Carlos Eduardo Lopez Jaramillo . 2024-10-26
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A nice and cozy place to spend your special day with your family and without a doubt RENATO is the secret touch in the entire experience
Leidy viviana . 2024-10-26
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The attention of this place is a plus when choosing a good place to dine, the hosts, waiters and Renato are incredible
Luisa Fernanda Hernandez Cuartas . 2024-10-26
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First of all, I would like to say that the experience at Luciano's is always taken to another level, because it is not just the food but the service received from the staff, his entire team and highlighting Renato's warmth, together they make it an exceptional experience.
Sebas Arias . 2024-10-26
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A classic, genuine Italian restaurant that makes you feel comfortable thanks to its entire team, simply thank you guys and especially praise the professionalism of RENATO.
Luis Miguel González Pérez . 2024-10-26
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Super recommended, everything you are looking for in a restaurant, good atmosphere, good drinks, delicious food and above all great service, thank you RENATO for your dedication, we will not forget you…
Hernan Alvarez . 2024-10-26
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Thank you RENATO for an unforgettable night at LUCIANO, we enjoyed it very much!
Yeison Trujillo . 2024-10-26
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I wish I could give it more stars. The food was exceptional, the staff excellent and we were made to feel like family. We were given advice and recommendations on the menu and had a delightful time! Strongly recommended.
Jon-Paul Kaiser . 2024-10-26
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This was our 5th visit and on arrival we were seated next to table where Gino and Fred Sirieix were seated. So as you can imagine the restaurant was busy as people wanted a photo/chat etc. We waited 10/15 minutes before ordering water and wine and waited a further 5 minutes for the wine to arrive. When the food arrived it was lovely. The starters of Ribs and Prawn cocktail were great. The meat just fell off the ribs. Mains followed and again no complaints. Food was great but due to the restaurant being busy ( which is great ) the service was not as efficient as on previous visits, saying that the servers were all nice. We had to keep asking for our wine to topped up and due to time constraints we were unable to order and enjoy the lovely cocktails at the end of the meal. Next time….Thank you
Nick Z . 2024-10-25
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The best part of service is Gianni, who was very hospitable. Food was great! The music is always on optimal levels and waiters are very polite.
Eric Manukyan . 2024-10-25
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Absolutely fantastic experience. Roland, thank you for looking after us!
Paulina M . 2024-10-21
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Renato it’s such and amazing guy
Marcos Velez . 2024-10-21
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I have been twice already. Food is amazing, place looks great, service is exceptional. Daniel served us and was great. Everyone is really nice, and it really was a perfect evening.
Matheus Bellizia . 2024-10-20
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Sadly I was extremely disappointed in the food, I really had much higher expectations. I had the pork belly as the pork roast was not available. The waiter didn’t know this until he took our order to the kitchen. The pork belly I got was literally just a piece of fat on some spinach with pieces of beetroot. No presentation whatsoever. I barely touched it and told my waiter once he came to collect our plates that I really was extremely disappointed, he took it away and said “oh I am sorry”. He could see I had merely eaten the beetroot. He later offered me a complimentary cocktail which I did not want as one was my limit at lunch. We did order a sharing desert, which was just 2 individual tasters of 3 desert varieties. Not sure what was “sharing” about it. Again zero presentation. However quite tasty. Overall I felt extremely disappointed as I felt going here should have been an experience.. dare I say it.. like I’ve had at several of Gordon’s restaurants! Sorry Gino !
Michaela Crawford . 2024-10-20
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Really special meal. The staff made us feel so welcome and they were so attentive. The food was delicious and atmosphere perfect. Very happy and very full now!
Molly Scotton . 2024-10-20
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Lovely meal and beautiful environment
Kelly Grayland . 2024-10-19
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The food was amazing and the servers Kate and Roland were so nice and welcoming
Andreina Moi Thunk Shung . 2024-10-17
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The Food was delicious. Ali's service was outstanding
Daniela Sanchez . 2024-10-16
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Excellent service and great atmosphere. Kate the waitress was super helpful and kind. It was my birthday and they all sang happy birthday with a nice cake.
Argenis Urdaneta . 2024-10-16
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Very good food, but the service was a bit slow.
Leanna S . 2024-10-14
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Had lunch here 9 October. My Caprese was served with Heritage tomatoes which were very ordinary plum tomatoes together with chunks of very under ripe green tomatoes and some yellow tomatoes. There was no dressing. I had to ask the waiter for olive oil. Have a look at Gino’s video to see how to prepare this dish properly. When I mentioned the inedible green tomatoes to the waiter he I was patronisingly given a lecture on the difference between green and red tomatoes. My wife and I had Linguine Vongole. This was served smothered in roast plum tomatoes which completely ruined the taste of this classic dish. Once again, refer to Gino’s recipe where there is not a tomato in sight. All in all a very disappointing experience. I feel certain Gino would be appalled if he saw the way these classic dishes were prepared.
Conor Malone . 2024-10-13
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Food absolutely fabulous. Tables close together but luckily we had nice people sitting two inches from our table. Service not up to par with repeated requests even for drinks, staff being told off in view and large wine served even without checking on size requirement.
Diane . 2024-10-13
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We don’t often write reviews but we felt that Luciano deserved our feedback! This is the 3rd time we have dined here and on 2 occasions have been served by Ali. The food is delicious and the service is top class! Ali was very welcoming and served us with a smile, he couldn’t do enough for us and made our dining experience extra special. All the staff are very courteous and the service was attentive!! Well done to everyone at Luciano and we will definitely be back soon! Denise and Nigel Wilkins.
Denise . 2024-10-11
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Bruschetta starters were delicious, perfect portions - servers were very friendly and efficient! Right beside the theatre, perfect for a pre theatre dinner
s flanagan . 2024-10-10
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An Oasis in this London of so much mediocrity Great service and attention that accompanies a true Mediterranean COOK, where you can taste magnificent starters, pasta and more... all of 10 Excellent desserts and tiramisu Really pretty decoration As I said, a luxury in London... affordable for being so special.
juan marcos . 2024-10-09
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I love Lucianos and I go there often. The food is delicious, the restaurant is beautiful and has a really nice vibe but I specifically come back for Gianni every time, he is such a nice person! The service at Lucianos is perfect, from reception to the kitchen, and Gianni is just amazing. 6 stars out of 5 for Gianni!
Jordan Bourse . 2024-10-08
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The food was delicious, and overall, the staff was friendly, especially the host and the gentleman who brought our lemon, Parmesan, and ketchup—they both provided excellent service. Unfortunately, our server’s behavior was a stark contrast. He was incredibly rude, even questioning my choice of order and acting unsure about whether they had grapefruit juice, despite it being listed on the menu. Additionally, he said they didn’t have bags for takeout and was reluctant to pack the mashed potatoes I ordered. His overall hesitancy and dismissive attitude completely ruined the experience. We dined closer to 10 PM, and while we understand it was late, his poor service significantly detracted from the evening. My reservation was under the name Franklin, and I hope management addresses this issue swiftly. Having dined all over London, I’ve never encountered such pretentious and inconsiderate service. I sincerely hope this was an isolated incident. The video shows the person I’m discussing here with really bad attitude.
Franklin De Paz . 2024-10-07
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It’s my mom and I’s first time here in London. We were unsure where to eat since there were so many places to choose from. Our concierge at our hotel recommended Luciano as an amazing place to eat. We got lucky getting a reservation and we had one of the best dining experiences thus far in London. Food was delectable, the atmosphere was intimate yet lively and our server, Ali, we truly believe he made our dining experience that much better. Would love to dine here again!
Sarah K Bassett . 2024-10-06
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Lovely place, and very nice food.
Rishi Goel . 2024-10-06
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Popped in for a drink at the bar. Nice décor and atmosphere. Cocktails were great, some Gino inspired names were fun! Friendly and attentive service. From afar the food looked good, will certainly have to return to see if it tastes as good as it looked!
Shakeem Morrison . 2024-10-04
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This is peak dining experience. It was delicious and the service was great.
Sefa Palu . 2024-10-03
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Fantastic place, great atmosphere and the food was really good. Our server Ali was Fantastic.
vicky lane . 2024-10-02
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Our first time in London was made extra special by our experience at Luciano’s. The service was outstanding from the moment we walked in. Roland, our waiter, was exceptional—his recommendations on drinks and meals were spot on, and his friendly, personable attitude made our evening so much more enjoyable. He even went the extra mile to take a group photo for us, adding a personal touch that we really appreciated. The food, atmosphere, and hospitality were all fantastic. We had a wonderful time and can’t wait to come back!
Tisha K. Lorenz . 2024-09-30
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Amazing food and service from Daniel. Music was interesting !!
Mike Samra . 2024-09-28
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I don't where to start, Best food I've ever tasted, atmosphere professional, ambiance perfect, price Good, staff friendly. Highly recommended
Sam . 2024-09-27
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I visited for my grandmothers wedding and had the most amazing service from the receptionist Valeria.
Thomas Dyson . 2024-09-27
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Went today for a belated Birthday lunch with my daughter.Amazing decor and ambiance throughout.Spacios,comfortable and relaxing.Staff friendly,,knowledgable and attentive.An extensive menu covering all tastes.The food was beautifully presented and tasted delicious.The complimentary Prosecco went down a treat.How lovely to have a Happy Birthday candle and all the waiters singing Happy Birthday as well.A truly memorable lunch.We loved every second.Thank you so very much.
Melinda Jason . 2024-09-25
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My wife booked me a surprise table at Gino's Restaurant the place & atomosphere was first class along with the food & general service. Our waiter /steward Gianni was superb , nothing was too much for him & his knowledge friendliness made our wedding anniversay meal really special. Great experience !!
John Armah . 2024-09-24
MORE AT Google
Excellent Italian food, most particularly the salads and pasta. Lovely cocktail menu and wine list. Service was a little too slow to have pre-dinner dessert but the experience was worth it. A fine touch of theatre district elegance.
Rob Yarmo . 2024-09-23
MORE AT Google
Visited on a Sunday evening, arriving earlier than our table reservation but we were still warmly welcomed and seated promptly. We have visited this restaurant multiple times and it has never disappointed. The service was excellent and the food fresh with quality ingredients. The octopus and the steak with both delicious and the steak cooked to perfection. On this occasion we were celebrating a birthday and staff went above and beyond for our celebration. Already looking forward to our next visit. If it is a Sunday we will try and get there earlier so we can try the roast dinner as it was only served until 6pm
Deb H . 2024-09-17
MORE AT TripAdvisor
We went as a group of 8 to celebrate a birthday. The food was awful. I would not recommend this restaurant. We had to wait ages for the food to come and we it did two meals were sent back.
Sue S . 2024-09-15
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Leo went above and beyond in creating a personal connection. He was not just a server, but more like a host welcoming us into his home. His professionalism and friendliness stood out and made our visit memorable
Arya Raghavan . 2024-09-15
MORE AT Google
Leo went above and beyond to ensure we felt valued. His approachable nature and quick responses to our needs made our visit exceptionally pleasant.
Anjana Chandran . 2024-09-15
MORE AT Google
The restaurant is beautifully decorated and very clean. The food was absolutely delicious, the only thing letting it down is the service. It took an hour from receiving dessert menus to pay and leave the restaurant (we didn't have dessert as no one came to ask what we wanted). After requesting the bill it was another 20 minutes before I got up and asked someone to come and take our payment as no one was interested in our table. We were surrounded by tables drinking expensive wine that couldn't get enough of the waiters attention so this was very disappointing.
Natasha Quigley . 2024-09-15
MORE AT Google
Good food and wine and good service. Was a bit let down by lack of air-conditioning on a hot summer day.
A J . 2024-09-15
MORE AT Google
Beautiful venue, superb faultless service from the team, and delicious food. I just wish I had saved space for a desert. The decoration in the main dining room is beautiful. There seemed to be lots of parties of ladies but no issues - it’s close to theatre land, hence our visit. We will definitely return and have recommended to our son.
a User . 2024-09-15
MORE AT Google
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2810 Opinions
Visited for lunch. Managed to get a table for two. Loved the warm welcome and pizza chef right behind us in the open kitchen. The pizzas arrived without a long wait and were absolutely delicious! The size was generous and on another day, we would have accepted their offer of a pizza box to take away what we couldn't finish. They were kind enough to allow me to take some photos. I hope you like them. Copyright applies to photos included in this review. Contact reviewer.
334 Opinions
He estado un par de veces antes y ha sido confiable, pero no volveré. Las razones principales son que lo que está en el menú no es lo que llega. Deshonesta La burrata no tenía las adiciones como se indica en el menú, y nos lo dijeron. El gran problema es que la lingüina de cangrejo dice carne de cangrejo blanco y chile, excelente. No, lo que llegó fue lingüina en una galleta de cangrejo. Pasta y sopa. Cuando señalé esto la camarera conferida con el gerente dijo que cada uno tiene un estilo diferente. Bueno, la carne es carne y la sopa es sopa y una mentira es mentira. Mintió en el menú y sirvió sopa de cangrejo con pasta y cobró un precio completo por ella. Deshonesta. Yo estaba con mi hijo y no quería avergonzarlo haciendo un escándalo. Mi sopa y pasta se la comió él y tú le diste desierto gratis, así que estaba feliz. No volveré ya que fue deshonesto. No soy estúpido y no me gusta que me mientan.
5984 Opinions
I was a little apprehensive as I actually booked this place thinking it was something else, we went along with it anyway. We were sat downstairs which was fine, the tables are very close together though and feels a little uncomfortable. Could do with an update, some of the internals look like they are from the 80s… The server took our order and the starters were with us in minutes, slightly concerned with that but actually they were fantastic! And large portions. The plates were whipped away where completed, I thought we may have a moment to relax and chat but almost instantly the mains were with us. Again, the food was very very nice, lots of flavour and very fresh. As per another review it did feel extremely rushed and like a conveyor belt, we were in and out within 50 minutes. Which doesn’t feel very welcoming, plus the 12.5% service charge (London tax we call it) wasn’t really worth it. I know I could take it off but I normally leave a tip anyway. If you want a quick tasty meal then absolutely go here, if you want a relaxing meal with a chat and nice wine I would suggest going else where.
1610 Opinions
A spectacular pizza, very Neapolitan, very delicious