Mcdonald's Restaurants in Chorley

Family of strange individuals who can't work a till 🤣

No heating on only one person serving and long wait!

Clean property with reasonable food at a fair price.

Had to wait 20 mins for a milkshake while others were ordering after but getting there's first. Shop was full of teenagers messing around and just a poor cleaning lady was left to deal with them no management in sight

Shocking,, needs closing down 👎

Drive thru badly run waited at number two and four cars went through before I was served. Stingy with sauces too

There's just no care given to the presentation of food or service. It is across most sites, maybe it's just the time of year and business strains at peak. Disappointed.

Everytime I go to this specific Mac Donald’s my orders wrong. I went yesterday and received chicken nuggets instead of chicken selects and then a hamburger instead of a cheese burger and a drink where there was no syrup just soda water. I always have to wait ages for my food.

Filthy uncleaned tables. Trash piling up in the returns area. Groups of shouty kids. The big and tasty burgers were all over the place. Never again.

It seems every time I go there to the driv tru it's always can you just park up and we will bring your food to you and end up waiting 15-20mins for food it's supposed to be a driv tru not a park up and wait last time was for 9 chicken nuggets and chips for the daughter waited 15 mins for it I was not the only one every car was being asked to park up. Very poor

Absolute joke of a service, even when you ring to say half of order is missing you still get fobbed off with excuses. These staff of McDs cannot get a order correct if they only had one order to do a day, simple task read what’s on screen and place in brown bag, simple but not for these people.

Always busy long waits for food so much for fast restaurant?

Poor attitude of the window staff and having to park for 25 minutes for one meal and then it still doesn’t arrive so I asked for a refund. Fast food drive through! more like “park here while we mess you around for half an hour” absolute shambles

lol they should rename the drive through to the “park through” for this McDonald’s. Always trying to catch up with orders but you see the Mcdelivery guys walking in and out. No problem. I’ve had 3 customer care vouchers raised for this location due to incorrect orders, missing items or 20+ minute wait. Do yourself a favour and drive 10 mins to the Asda McDonald’s. You’ll get served faster and won’t have to wait, your food will be hot too. Update 1 feb 2023 ** Parking in drive through for 15-20 mins for just a single burger is still a thing. Visited a few days ago to see if it’s still the same experience. Ordered via just eat this morning to see if delivery companies are genuinely given priority here. Ordered at 10:27 arrived at 10:34 and this was several items. I guess they make more money from those types of orders. 7 mins including the journey? Sickening. ** Update 16th dec 2024 Still making mistakes, missing items from drive through orders. I ordered 2 x breakfast meals. Got a bag with a pancake and no sausage, missing syrup. The other order was missing entirely, no McMuffin, no hash brown, no orange juice. Had to go in with the receipt and they came back with half the order and then I had to ask agakn for the syrup. Somehow ended up with hash brown bites I didn’t order. I have also had extra random items thrown in a bag sometimes. I think the staff have probably checked out long ago and are just collecting a wage for minimal effort.

This is a very good McDonald's the food is great and it's quite clean the food tastes nice too and it's not too busy

Not what it used to be. Too big a menu, too many delivery drivers, making service longer for eat in and or drive through customers. The food is never really that warm, especially the fries. Expensive and past it’s best.

My only real issue is that the mcdonalds app no longer works properly for me and hasn't for a couple of months, even after redownloading it.

No service even it’s open for 24 hrs. 30min to order says system error

Visit McDonald's numerous times per month, due to shift working. It's never going to be brilliant at anything, I know, but truly appreciate their opening hours! The backbone of Britain's emergency services!

Took Grandkids before Reel cinema hit the spot

its good but forgot cheese bites on my order.

Ordered 3 double espressos and waited for 15 minutes to get it in a totally empty restaurant. The manager didn’t even care asking the staff to make the coffees. despite saw me waiting. They were in a hurry to bump off the order for ‘ready to collect’. Another 8 minutes passed after that. Awful service here as always.

Missing fries and sauces , no straws again! Fries were cold on delivery

food cold and waited over an hour for delivery when stated 10 to 15 min upon ordering

stone cold food, rude at the door and bag was wet.

food was freezing, I've cream was like milk

waited 1hr 30 for food for it to be stone cold. waste of chips nuggets and burgers. Also our bag was opened! When delivered.

Delivery driver very rude.shouting at me at me at front of house,very very bad experience,I ended up having heart palpitations,very upset,he should not be working near general public!!!!

Stone cold and missing half the order

Received no happy meal at all just the drink, my chips and wrap stone cold, rang up the McDonalds and useless

Chips cold. Wrong drinks and no straws. No dip

Everythings cold. Fries seem like yesterday's..

Restaurant didn’t give us the dips we paid for and no straws again. This has happened numerous times and decided to review this time in the hope things will improve

Would have been better if I had got the drinks I actually ordered milkshake Fanta fruit shoot instead of a coke an fruit shoot

Worst McDonalds in thee world. I ordered my lunch on the machine, there was no receipt. Waited ten minutes and saw my meal indicated collect. Went to counter but nobody there. Waited 5 mins. They were all on the drive through service. Nobody look over to the counter. After a while shouted to get somebody to come. Eventually they came. I sat down and the buger was lukewarm. Terrible service and food.

The worst McDonald’s in the north west. Food is always missing when ordering for a family of 5. Fries are always cold and half full. Rude staff on the drive through. Completely unacceptable every time. Needs to change. Management obviously cannot train staff properly. We try the Tesco McDonald’s as many times as possible which is better, but not always convenient. If it was any other business other than a McDonald’s it would have closed a long time ago. Doesn’t deserve a 1 star

Good feeezind AGAIN the food was delivered on a push bike from the other side of town absolutely disgraceful not impressed at all.

happy meal box was damaged. no straw for drink. no ketchup for chicken nuggets. chips cold

Missing chicken nuggets from a chicken nuggets Happy Meal. Well this meant it wasn't a Happy Meal, defdefinitely more of a Disappointment Meal. Got a refund, but that's not the point, this is the basics done badly.

was cold again and wrong drink don't think be doing this again not happy

The courier is the first one to actually thank us for the tip

The order was wrong yet again and the delivery man was on a bicycle and the bags were cold and wet when they arrived so quality on the whole was poor.

Ordered red sauce and paid for it and never got it

Food feeezing on 4 fish bites in kids meal not 5 and fruit shoot missing seriously thinking of using Uber eats from now on.

Missing items,really hard onion pieces Not happy

Took 20 mins sat in front of the ordering point to order. Made to wait in parking whilst they cooked it for 10 mins. Then the order was wrong and the Steakhouse stack was terrible and had no sauce. Chorley Mcdonalds are awful! 😠

Chips are cold chicken is overcooked

I found I had a bit of a wait for delivery to my table, and that was on two orders, also they don't always bring milk and sugar with your hot drinks

took an hour after ordering to arrive. food was stone cold and stuck to the bags because the hot chocolate was half full. aslo should of had 2 sauces came with 1.

Wrong order sent again not the first time when called the McDonald restaurant female manager was extremely rude and said it wasn’t her problem that my order was wrong her attitude was abysmal

The experience was disappointing. They forgot my burger, and I had to go to the counter to get it myself. They also mixed up a Coke with a juice, and the food was cold. When I asked if they could play "Happy Birthday" on the radio for my daughter, they simply said, "We don't do anything for birthdays." On top of that, there was a staff member walking around in a very dirty high-vis jacket. Overall, not worth £20 for such a poor experience.

Reasonable food with ok service and i didnt sit in so gave atmosphere a four stars...

Alarm going off as kids out side trying to get to make trouble. My grandson was so up set he's all four.

no bacon on my chicken burger. it's really annoying that every single order is missing something. Not the drivers fault but it IS McDonald's staff that can't seem to follow a simple order!

Slowest McDonald's I've ever experienced Always getting order wrong Shocking customer service

I got one Big Mac instead of two

The absolute worst service in any mcdonalds. Ordered 4 burgers, 3 medium fries. Received no fries and 4 cold burgers (like they had just come out of a fridge) Would recommend a health inspection. Ordered again a year later. It has to be the worst mcdonalds in the country. Food arrived freezing and took 40 minutes, I could have walked there. Courier came direct to me on the tracking, so why are you sending out cold food?

Our order was the wrong order ....completely. Despite giving our number and the courier only having to pick up 2 orders. It was a complete waste of 36 pounds. It's unlikely I'll use Just Eat, until the courier gets it right. Very disappointed.

Delivery driver very rude and abruot and refused to deliver our food to corect address

Like All McDonalds, good food nice Staff

food cold .... again ! no straw for milkshake again waste of money

Ordered an 18pc share box and did not receive any dips. Poor

missed free item and food was cold

Unacceptable long waits for small orders. No apologies. Dirty stinking toilet. Didn't accept my food winning monopoly tickets recently. Not good.. Struggling with restaurant , drive though and deliveries perhaps.

Delivery was good. But the food, the chips were cold, the burger was very squished.

orferd a MC crispy deluxe received a normal mc crispy

3 meals ordered, delivered late, all meals were cold plus incomplete. Shouldn't be shocked really

Late over a hour and stone cold food covered in hot chocolate not good at all and now have to go and buy more food due to this

Food was over an hour late and was all inedible as it was freezing 🥶 cold.

Ordered extra sauce along with the sauce for the chicken selects but did not receive anything

Worst mac Donald’s in the area never open at 12:30 always systems down excuses waste of time use excuses cause they wanna clean up and Go home after the last 3 Wednesdays I won’t be trying again total idiots

no straws, no dips and drink wasn't diet coke

Hash browns burnt no potato and hash brown share box had less than half in

Wrong order was collected from store so driver had to drive back to pick up correct order, the food was stone cold by the time it arrived and was practically inedible.

Order arrived late, when it arrived the code didn't work for delivery, had to spend time on the phone to just eat approx 10 mins. The driver then gave me the order which turned out to be the completely wrong order all of which was cold. I gave the food back to the driver and told him we wouldn't accept it.

Again driver goes to wrong address even though I’ve clearly stated where it is. Calls me from *his* location and I tell him again and he says he’s here. So I open the door, no driver and no food. This happens every time. Please make sure they read the instructions given.

very nice Delivery on time the food was hot when i received and propery cooked chips was warm

Nothing wrong with the delivery but my food got here freezing and my drink half filled

how do you miss 4 hash browns on a order . absolute numbtys. guess that's why u work at McDonald's. thick as s.h.i.t

Food was OK as usual,but always give you the wrong items...same with the service....uk mcdonalds not a patch on the USA....

Given completely the wrong order, food was nice but it’s the principal of it.

Got wrong item . Burger instead of sandwich

All good was cold and fell out of bags

I’ve been to a lot of Maccies in my time. Worldwide. This is worst McDonald’s I have ever been to. Mental when I live down the road. How have I been so unlucky. What a cack tip. Terrible service. Terrible scran. Cack pit.

All food cold ..... no straws to drink milkshake no napkins late delivery ...disappointed at almost £35 for 2 people I would have expected a better service. won't be ordering again in a hurry

Ordered cheese Bites but was given fish bites

Missing bbq sauce but no biggie. Great delivery guy.

Ordered on app. Took 30 mins t get Food even tho wasn't busy. Then forgot part of my order n was stone cold

Worst McDonald's ever this gaff! Staff so young that they don't care about their attitude presented for the customer. Not all but the majority. Seems that if you're senior in the role then you do your job properly because you're paid to do so. Imagine doing the job youre paid to do eh? I visited today because we was going to order online (Lazy day) however, VAT, Service Charge & Delivery bought the cost up by £11.68 to deliver just short of 2.3 miles so I drove instead. Shouldn't of bothered! Kids strawberry lemonade with no strawberry... Great start. No fries even though I was asked to park up and wait being the only car in the drive thru. Miscounted nuggets! Come on how hard is it to count to 9 ffs! Plus the chicken selects are a weird as consistency when you bite into them, but make your own and try theirs, you'll know exactly what I mean. Very bizarre texture & flavour. Yuk! I have give up on this place ages ago and thought yes today, because the kids blagged me too. Nearly 30 quid out of pocket for the wrong order and poor quality... They don't respond to your complaints, so it's pointless. Money making machine that just continues to make bank if you're happy or not. Joke shop

All the staff are so helpful and very plesant .the coffee is ace .plus its always clean .toilets alway immaculate.

Not happy burgers was all cold and there was cheese on a big mac what i said on the phone no cheese on both big mac

Stone cold, had to throw burger away

The same screen has been broken for months and the food always takes like veg fyi I order plain burgers

These kids cannot get an order right! And then act like you have put them out

Food was good , but just stone cold so I had to reheat it

No straws and no curry dips. Fries and burger cold. Absolute disgrace

My food was cold when got it was not pleasant to eat

Should have known better than to order McDonalds .... fries cold, cheeseburger cold, McRib cold .... the only good thing was the fact that the coke matched everything else and was cold !

Food was cold. Paid for some dips that didn’t arrive. No straws in the bag again, happens every time. I even wrote in the notes please put straws and dips in the bag. Good job it wasn’t an allergy request

2 flat breads missing from order