Mortal Man Hotel in South Lakeland

The food was fabulous all three times we have been lately! Even the vegan food was brilliant, which never happens (especially in the lakes). Great selection of drinks too (larger, gins, ports etc). Can’t recommend it enough, our new favourite local food stop.

The food here was divine and the portions were huge! We had the salt beef pie and it was delicious. Great place to stay with the dog and an amazong country view out of our window. Staff very welcoming and nice. The shower height and water pressure would be the only downside of the trip.

Terrific food (in huge portions), really friendly and helpful staff, beautifully kept beer, and a quiet and relaxed dining area. A bit off the beaten track but very well worth the effort to get here.

Beautiful country Inn. Nice rooms, good food and drink and friendly staff. Will be back.

Enjoyed a great Saturday night whilst staying in a cottage nearby. Food and service were excellent , and very digestible friendly place too. Good selection of beers and wines to suit all tastes , and a fab sticky toffee pudding on the menu

Just had a superb 4 night stay at this very dog friendly hotel. The staff where really welcoming friendly and accommodating. Our room had great views down the valley and the food in the bar was really good. The hotel was also extremely dog friendly.

Called here for meals twice, excellent service and food in a relaxed friendly atmosphere. Staff are great very friendly and helpful

I really enjoy visiting the Mortal Man, the food is great, the beer is well kept and the location is peaceful (apart from the low flying jets). I great location to walk over from Ambleside.

A great place, friendly staff, great food and atmosphere. Fantastic location. Dog friendly too

We booked a table for Sunday lunch what a disappointment the food arrived at our table cold the roast potatoes looked and tasted like they had been made for days the veg consisted of one carrot and very little cabbage we did mention the food was cold to the waitress the owner came out with an attitude and completely ignored our concerns we ordered a strawberry desert which came with one strawberry in it overall it was a very disappointing lunch and would certainly not to be repeated

Lovely setting and nice bar and restaurant facilities. Pet friendly. Lovely views from the beer garden and rooms.

An excellent place to eat and drink. Lovely food, beautiful views and friendly staff. A must visit. Dog friendly too.

Fantastic inn experience. Great place to stay. Excellent place for a drink or meal. Very comfortable seating areas. Staff are very friendly and welcoming. The menu is reasonably priced. Small car park.

Fantastic place for a day out great food and drink particularly the gluten free beer and food

Booked for restaurant. 5+1child. Lovely welcome. Ordered mains. Took a while, but it was busy so understandable. . . Then service disappeared. We gave up waiting to order puddings, no one came near, so we decided to leave. . And even then had to find staff to ask for the bill. Very disappointing.

Absolutely beautiful pub, great food and good service. Thank you, dog friendly too!!!

Great service good food highly recommended

Popped into this pub for some excellent food. Very dog friendly pub. Staff were incredibly thoughful and helpful. Would recommend Dinner here to anyone. Plenty of Gluten Free options available as well.

Awesome food and whisky, totally recommendable!!

We were gifted an overnight stay with a Wowcher voucher from family and decided to add an extra night’s stay. I emailed the hotel directly about the additional night and phoned to pay by credit card for the extra night. During that conversation I confirmed that although the booking was under my DIL’s name the extra night was booked and paid for by myself. I emailed again on the same thread as my original emails (their reservations email address) two nights before our stay to enquire about gluten free breakfast options and had a reply from Sarah on Sunday 17th March confirming that this wasn’t a problem. We arrived today for our stay to be told that the hotel had a problem with their heating and hot water and all reservations had been cancelled. Sarah, the manager, came to speak to us and said that everyone had been contacted about their reservations being cancelled. She said she had sent 4 emails and had had no response. She claimed to have emailed my daughter in law who bought the voucher, but hadn’t emailed me even though my own email address had been used to contact them on several occasions. We had travelled from Glasgow, so obviously had come a good distance. Sarah was very rude to us from the start of our conversation. She was insistent that she had tried to contact us and said there was nothing she could do. At one point she said if we had been nicer to her she would have helped us find alternative accommodation. We went round in circles trying to make her realise that the hotel had made no attempt to contact me. On speaking to our family we have since discovered that no emails have been received cancelling the booking. We eventually were refunded for my direct booking, but will need to also get a refund from Wowcher. The hotel were clearly at fault for not contacting us even though they had my email address, but instead of apologising Sarah said she was too busy to go through their emails and contact the guests coming to stay this week. They only have 11 rooms, so hardly a difficult task. The way we were spoken to by the manager was disgraceful. I have never experienced such poor customer service from someone. We will never be back after the way we were spoken to.

Our room was arranged via an experience voucher. We tried to change it three days before, but the hotel said it was too late. So we went. We shouldn't have bothered. We were offered room 1. Watch out for room 1. I've now seen other reviews for it. It's nothing like any of the 'example' photos that are on the Web. It's a standard, wooden framed double bed with only just enough space to walk around it. Very small bathroom. Awful. With the weather set in for heavy rain, we couldn't possibly stay in such a grotty room for so long so we just turned round and drove home again. Be warned - reviews are mixed.

I don’t know about the rooms or the food and location but the service is terrible. Once I booked from wowcher I seen the bad reviews from here and I was kinda okay maybe if I ask them they will give me some more information as I never booked before via wowcher. However they sent me an automated mail which had nothing to do with my wowcher booking. After I sent my concerns, she immediately told me to go somewhere else and canceled my booking. I was about to gift the wowcher to the other couple who would be with us. Guys this people don’t want guests and by the mails Sarah seemed to be very rude and on a rush.

Pub food was fantastic, best roast we've had in years. Game pie was also a highlight.

Great pub near Troutbeck, recent refurb has not spoilt the character and charm of the place

Amazing food in a relaxed and cosy atmosphere. We will definitely be returning when next in the area!

Celest was brilliant , friendly staff n real value for money, now one of our favourites