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4.1

Based on 1.023 opinions finded in 1 websites

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Nº 209 in 477 in West Berkshire

CUSTOMERS TALK ABOUT DISHES WITH..porkpayfisholdcookedroastpuddingchicken
Score
OpinionsNoteGoogle1.0234.1

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Great service at the Old Bell. food was delicious and cooked to perfection

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Naomi . 2025-01-08

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Very good food and drink offering. Service excellent. Price does reflect the quality of food and service. Well worth a visit

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Darrin Francis . 2025-01-05

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Not decorated very christmasy, meals wasn't that special, pudding wasn't nice, brandy sauce cold

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dawn walsh . 2024-12-29

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Took the dogs with us for Sunday lunch. Food was great pub is dog friendly

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Kim Tindell . 2024-12-27

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Great food and special thanks to Steve 👍🏻

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Amy Ball . 2024-12-21

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Fully recommend , have been looked after by Steve on a few occasions and he is brilliant! An asset to the company and will definitely return in the future

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Ashley Gilliam . 2024-12-21

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In our party, there were seven of us: four adults, two 3 year olds and one 2 year old. One of the 3 year olds had an egg allergy. Upon arriving at 1pm, we were seated and given adult menus only. We asked the waiter who seated us for the allergy menu. 20 minutes later, we’d still not been given this so we asked another waiter to bring this over, along with menus for the children. He did so and gave me the allergy tablet menu to look at. We then waited for another 20 minutes to have our order taken. Upon finally ordering, the children were given some colouring to do which was a nice touch. We then waited for 45 minutes with no sign of food. My husband enquired and we were told it wouldn’t be long. Within 30 seconds, two of the adult meals were brought out shortly by the other two. We were then asked if we wanted the children’s meals now which completely baffled us; surely the meals should all come out together. By this point, we’d been in the restaurant for well over an hour and waiting for food for 50 minutes since ordering so the children were incredibly restless. Eventually their meals came. We did enjoy the food and cannot fault it. However, the wait and total shambles of a service really did spoil the afternoon. No one checked how our food was during our meal and we were not asked if we would like any more drinks. The family next to us had the same experience and their child (similar age) was also restless with the wait. Completely unacceptable. If we’d been told there was a wait beforehand, we could’ve distracted or offered snacks which would’ve helped a little. We left feeling very disappointed.

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Claire Lloyd . 2024-12-21

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Really enjoyed my visit and the service from Steven was exceptional!

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Danny . 2024-12-21

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Usually, I have a horrific time trying to find something to eat out as I am highly sensitive. Steve handled the situation amazingly and directed me to the app and showed me how you can cater any menu to your sensitives at the click of a button. Highly recommend. Thank you Steven. P.S are you single?

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Ian H . 2024-12-21

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Friends took us here when we were visiting and it was lovely- friendly staff and good food. Steve was particularly friendly and helpful. Would visit again!

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Francesca Clark . 2024-12-20

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We like Chef & Brewer as their menu is a bit different from the norm. We had a great server , Steve. He was very friendly and attentive. He was able to accommodate our requests for alterations to the set dishes. Unfortunately the chefs were on leave so the food was not up to the usual standard

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Jane Evans-Hoon . 2024-12-20

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Was served by Tom I believe and had a wonderful time! Food was amazing, I’ll definitely come back.

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Luther Guerin . 2024-12-20

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Went recently and I had pork belly followed by the melting Christmas bell which was soooo good. Would strongly recommend going before the festive menu finishes! Shout out to Tom and Christian for excellent service 😁.

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Jack O’hara . 2024-12-19

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Great place for breakfasts and Sunday roasts. Staff are really friendly and helpful. Special thanks to Steve for exceptional service and friendly attitude.

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Hazel Dillon . 2024-12-19

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A group of us dropped in short notice and Steve was fantastic at accommodating us. He went out of his way to find a suitable table and ensure we had everything we needed. Thank you

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Karen Habershon . 2024-12-19

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Always really enjoy going to the Old Bell, it's a lovely pub and the food is great. The staff are always helpful, especially Steve.

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Andy Degiorgio . 2024-12-19

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Just went yesterday for a lovely dinner with the Mrs. Thomas and Josh were both superb waiters.

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Michael O'Hara . 2024-12-19

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The Old Bell has become a favourite of ours. The quality of food, superb service (shout out to our regular waiter Tom) and cosy atmosphere bring us back time and time again.

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Shannon Kilcawley . 2024-12-18

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Served by Tom. Really good food. Definitely come back again. Tom was very sweet and a great waiter. 5 stars.

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Louis . 2024-12-18

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Went to Old bell yesterday for a lovely lunch with the ladies. Food was delicious and was served by the amazing Tom!

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Louise O'Hara . 2024-12-18

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Good food and service, was served by Tom

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Toby Woods . 2024-12-18

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I went to the pub for dinner a few days ago and can’t say a bad word about it. The atmosphere, food, service and fair price. I do have to give a special mention to our waiter Thomas, as before he treated us very well!

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Fred Hambly . 2024-12-18

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Very comfortable old hotel and restaurant , very friendly staff , very comfy rooms. Only negative is horrible stuffed giraffe in the entrance

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Fungie Spain . 2024-12-16

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Had a awful evening. Pre booked to have the festive menu. Upon arrival was told they had no festive food it was all sold out, Then was they did as we had said that’s what we wanted and had booked. They didn’t have most of the meals wanted so one of our group ended up having just a main course from normal menu. Food quality was not great. My partner had the festive burger which was horribly salty which left him feeling very sick. The whole thing fest very unorganised. Will not be returning.

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Jodie King . 2024-12-15

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Lovely food and service by Cristian

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Mark Harbor . 2024-12-15

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What lovely pub, Maria and her team we exceptional 10/10 would recommend

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Beth Parker . 2024-12-07

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Lovely service and excellent atmosphere

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Tt Sarak . 2024-12-05

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Breakfast, crispy bacon, sausages, beans, mushrooms, and poached eggs. Freshly cooked. Cheerfully, waitress and cook.

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Sue James . 2024-12-03

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Well priced food. Attentive and helpful staff. Especially the assistant manager who made sure we were looked after throughout our stay. Thanks for the good atmosphere and lovely food

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ben Hobbs . 2024-12-02

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The service from Reese was absolutely brilliant—attentive, friendly, and efficient. Any small issues were promptly addressed without hesitation or fuss, which made the whole experience feel seamless and stress-free. The Sunday roast was delicious, with all the traditional elements done well. However, the cauliflower cheese —it could have been a bit cheesier! Overall, a wonderful meal in a welcoming pub setting.

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Nick . 2024-12-01

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Lovely service from the lady maria I think was her name , the food was horrible I asked for mixed grilled the the meat was taste burned. Never again

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Filipe Miguel . 2024-11-30

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Great experience at the old bell today, lovely roaring fire, great service and great food. James and Nelly were really thoughtful and kind and made the day for our 4 year old daughter, getting to choose the log to go on the fire!

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Matt Bridger . 2024-11-29

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Came here for a lovely meal yesterday. Food was great, service was fantastic. Shoutout to Reese and Steve, who were very attentive and welcoming! Would definitely recommend this pub, will be back soon!

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Charlotte Davey . 2024-11-26

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Delicious meal, served by an attentive waitress called Reece. She made us feel very welcomed and checked by our table multiple times. Will come again!

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Cerys M . 2024-11-26

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The food was lovely but the service was diabolical, slow and ruined the visit for us. I will not be returning. We stood waiting to be seated and there was no one around, eventually someone came to show us to our table. Then our waitress came over and said 'oh I think I'm at the wrong table, I'll do your drinks order anyway' so we ordered drinks. We had to ask for food to be ordered because it was taking so long. Then after our mains I said, I asked for pudding menu in which we were informed the kitchen closed 45 minutes ago. We were not notified of that at any point and if the service didn't take so long we may have had time for pudding. It would have been nice to have been told the kitchen was closing so we could make a decision whether to put an order in. Overall, pretty poor.

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Emma Ferguson . 2024-11-23

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Can’t fault anything at the old bell. Great restaurant, great staff, great atmosphere. Good was top tier and came out very fast. Can’t fault it in anyway. Compliments to all the staff!

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Luke Rolls . 2024-11-16

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Went for an evening family meal. Nobody to seat us at the service area so we chose a table. The waiter then came up 5 mins later and in an incredibly sarcastic manner made us feel horrendous for not waiting for a seat. Treated us like we had walked in and smashed up the place. Disgusting treatment, horrendous service. If it were my business he would have been sacked on the spot. If I could give it zero stars I would. Avoid.

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Matt H . 2024-11-16

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Recently had the pleasure of spending an evening here while away for work, can’t rate the place high enough, food was superb, staff were friendly and attentive and the bar staff were exceptional, will definitely be returning soon

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Ric Rowe . 2024-11-15

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Early lunch weekday before 12, and got a sunny window table and great service

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David S . 2024-11-13

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Maria was such a sweetheart, she’s definitely changed this place for the better

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Jaz Mead . 2024-11-10

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Fantastic food and the.team is great! Thank you for.a great Sunday roast! We will be back soon!

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MegaZaphiel . 2024-11-09

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A hidden gem. They had some very interesting options on their specials. Me and my husband went for the salmon wellington from the specials menu, it was delicious and well made. The girls looking after us Kathleen and Niomi made our visit special.

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Sue Thornton . 2024-11-07

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Came here after seeing such good reviews and it was so worth it. Very generous Sunday roast portions. The staff are really lovely and looked after us. Quality food too. Will be back!

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harriet sussex . 2024-11-06

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I recommend it 100%. Nice place, tasty food and very smiling service. Thank you all for a wonderful time.

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Katarzyna Marciniak . 2024-11-03

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I was there today . Very friendly staff nice place . 100% come back soon

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Damian Sokolowski . 2024-11-03

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Delicious food, great service. I recommend

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Urszula Żarnoch . 2024-11-03

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I had a great meal with family today , my food came out very quickly. We was served by an attentive waitress Maria , Maria recommended some nice pudding s so I went for sticky toffee pudding it was fab , I would definitely return again .

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Chris Dixey . 2024-11-03

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First time for a while and the "pub" still has plenty of charm, though clearly part of the Green King empire. The food was good but there was quite a wait for two main dishes to arrive. Only two front of house staff at lunchtime left them rather stretched as it is a large venue! We did enjoy our meal and would return.

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Peter de Courcy . 2024-11-02

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Kathleen was an excellent host from the moment we walked in. Thank you.

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Kim Brake . 2024-10-31

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Emma & Steve provide a lovely relaxed and attentive atmosphere in which to eat and spend an evening

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Stephen Harrison . 2024-10-26

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Really not great. Short staffed. Food basic. Shells on the prawns in a fish pie? Lots was just warm. Shame.

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Deb Will . 2024-10-20

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We arrived at the Old Bell, very weary after having travelled a long way, without a booking a table. With only a few minutes to spare before the kitchen finished cooking, James very kindly rushed an order through for us. We sat down, were served drinks immediately by James and within a very short time our meal of fish and chips appeared. The fish was the best fish we had tasted in a very long time, cooked to perfection. Thankyou very much to a very friendly James and the chef.

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christine hole . 2024-10-12

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A solidly adequate pub next to premier inn. Excessively sign posted, priced according to how few alternatives there are around. You can't do more 4 out of 5 than this pub.

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Mfothergillable . 2024-10-11

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Great service, lovely atmosphere. Will be back

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Luke Airey . 2024-10-04

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Nice pub with very nice food. We stayed a few nights at the Premier Inn there and used the Bell every evening, sampling several meals, all good Brilliant staff with special mention for James and Kathleen who couldn't have been more friendly and helpful.

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Jackie Penn . 2024-09-29

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Great place. We had slow cooked beef roast and a duo of turkey and pork roast. All the food was lovely. Staff really friendly (James, Cameron and Eve) and we could take our furry friend in with us too. Most enjoyable. Weve been 4 times before and we just remembered why we always like too eat here. Thank you

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Grimly Roberts . 2024-09-29

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Firstly: went on a Sunday evening and there was only 3 other tables with customers so it wasn't busy. However the service was abysmal. So to take order, bring drinks, check if any more drinks or sauce required and had to go to the bar to pay as waited too long to have table cleared. That being said the chef was on form as the food was delicious. The Game Mixed Grill was a different treat to normal pub food and the Lamb Shank shepherd's pie was divine. The cooking staff took pub grub to a high standard. It was all let down by the miserable and inattentive service staff.

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Ali Little . 2024-09-27

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Stopped by on a whim. Greeted quickly, served promptly, food was excellent for a pub menu. Recommended. All staff were great. Our server Bel was very polite and attentive.

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Ian Cooper . 2024-09-23

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Great place very good to bring you’re family for a nice meal

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Jacob Kirton . 2024-09-23

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What a shame, had high hopes from the friendly welcome from Kathleen? but my order was lost, after 25mins a young chap came out to apologise and I was offered another drink, food wouldn't be long. I hoped that missing the order chef would make sure food was good, unfortunately not, half of the (four) carrots chunks were green and not roasted as per menu, was told menu doesn't say roasted (it clearly does). Pie was full of fat and some of the chips were grey, left most of the food. Sauce pot chipped and grubby. This is probably a one off as all other reviews are great. Knocked the price of my coke off the bill, food was charged at full. Kathleen was lovely and a real credit to the place, everything else was a hot mess I'm afraid!

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Bb Bb . 2024-09-20

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We had a nice experience with friends. Staff were attentive and we thoroughly enjoyed the nicely presented food. We would recommend.

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Simon Turtle . 2024-09-18

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Excellent pub with excellent customer service 👍

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Walter Dunaj . 2024-09-17

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Poor. We arrived at 8.30 pm, the place was empty, and we were turned away from dining with poor excuses.

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minesh patel . 2024-09-14

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We ate the pork belly bites and pork terrine for starters very tasty We had mains from the lunch menu salmon and cheddar fish cake with poached egg very lovely and presented well Naomi and Kathleen were very helpful and professional

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Belinda Vickery . 2024-09-14

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Good food, reasonable prices and good service by Leah & Ben

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jim mehta . 2024-09-13

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My husband and I visited for a light lunch, Scampi, chips and mushy peas and Halloumi and fries. The meals were were really nice cooked to perfection. The staff that looked after us James and Kathleen were very professional and attentive. Definitely going back.

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lyn roberts . 2024-09-08

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Good value for an English pub. A lot of choices including specials. Friendly service. Higher quality than its competitors.

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ian kellitt . 2024-09-05

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I really enjoyed my lunch at The Old Bell in Grazely. We were served by James who was very polite, helpful and made sure our visit was memorable. 😊

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Carole Hooper . 2024-09-01

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we had an excellent meal just recently and were served by a very kind young women, naomi. thanks very much for a delicious meal 🙏

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Cam DC . 2024-08-31

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I was served by Naomi and she was very good! She gave great service and I will definitely be coming back :)

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Ben Reep . 2024-08-31

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Really enjoyed our food. we were well looked after by our waitress Naomi. great value. Highly recommend the old bell

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Rebekah . 2024-08-31

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Food and service was speedy. I had the steak and was cooked to perfection. Exceptional service by Naomi.

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Adrian Wrzesinski . 2024-08-31

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Came here to celebrate our wedding anniversary and are very happy we did. Naomi looked after us well delivering speedy service and delicious food . Thanks we will be back!

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Susie & Bill . 2024-08-30

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This pub has a great atmosphere. My family had a lovely lunch , our server Naomi, recommended the Hake special which was delicious and perfeclty cooked . We will definitely be back.

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Tim Janssen . 2024-08-30

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Great food, lovely atmosphere. Service was excellent, our server Naomi was very attentive and made great recommendations.

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Ewan Whannell . 2024-08-30

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Great relaxing place, excellent service by Tom

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aidan ohara . 2024-08-30

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Been here a few times and the staff are lovely! Naomi made us feel welcome and when we asked if she had any recommendations for wine, she picked out a great one! Will definitely be back

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Nellie Fernando . 2024-08-30

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Tom was a great server and went out of his way to make my experience great

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Toby Woods . 2024-08-30

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Tom’s service was absolutely fantastic, and he’s a real credit to your staff.

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Jian Batra . 2024-08-30

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Great selection of food and drinks. Food came out quick and warm. Very delicious. Naomi served us and was very friendly, she made sure we were happy with our food. The place was clean and the atmosphere was great. We will definitely be back again!

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Aurellie Joy . 2024-08-30

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Great food and the server Naomi was very attentive.

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Lee Kempton . 2024-08-30

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Get the slow cooked pork and shut up, especially with one of their crisp lager's 💀😌 Cheers Naomi!

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Pharez Vitalis . 2024-08-30

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A few of us went to dinner Really good food Service was good. Nothing in anyway negative to say about it.

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Harry Mccudden . 2024-08-28

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Fabulous from the moment we arrived until we left. James made us feel most welcome. The food was wonderful and service from James and colleagues was fantastic. Will definitely be back.

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Jules Lewis . 2024-08-24

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We were very from a long journey and Kathleen was great asking the chefs to accommodate my partners lack of appetite for warm food. Much appreciated

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nick muzz . 2024-08-11

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We had lunch in this magical place in the English countryside. A wonderful place, the food was fantastic and the staff were great. Absolutely coming back 💯

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Carmen Stanciu . 2024-08-09

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Lovely place,very nice staff especially Mada and Naomie.

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june talbot . 2024-07-27

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Sadly very disappointing. The service was extremely slow and at times staff didn’t know what they were doing. We waited 30 minutes to order our food. Then waited another 40 minutes for it to arrive, which only came once we reminded them of it. The food itself was poor. The manager was very apologetic and understanding of our unhappiness. But sadly cannot recommend.

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JasmineMason . 2024-07-26

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Excellent service always and food really nice

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Richard Smith . 2024-07-25

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The middle aged man working as a waiter was astonishingly rude. On arrival, he wouldn't stop tutting and shaking his head as I told him I didn't have a reservation. The passive aggressive speech was ridiculous. It's obvious that the man hates his job. Food was mediocre.

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P J Goggin . 2024-07-24

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Went for lunch on a Monday afternoon. Food was great and came very fast. Naomi and Josh were great.

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Olly Mobey . 2024-07-22

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A lovely meal for 6 of us.all food delivered as ordered and well presented. Will come again.

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Keith Rogers . 2024-07-22

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Pretty poor tbh. I had the gluten free option of chipolatas followed by a mixed grill. The sausages tasted of cardboard and the steak was like shoe leather - despite me asking for rare. The gammon was about the only acceptable thing on the plate.

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Dan JW . 2024-07-22

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Our recent family visit to The Old Bell was fantastic. From the moment we walked in, Steve and Mada's warm and friendly service made us feel right at home. The menu offers a great variety, with something for everyone. Every dish was cooked to perfection, and the kids enjoyed their meals as much as we did. We ended our meal with desserts that were both delicious and beautifully presented. Overall, The Old Bell provided an excellent dining experience with delicious food and exceptional service. We look forward to returning and highly recommend it.

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Terry Way . 2024-07-21

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Kathleen really looked after us, nothing was too much trouble. Cheerful, attentive, friendly.

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Dave Walker . 2024-07-21

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Gorgeous little pub in lovely rural surroundings! Arrived as part of a large group passing through for a wedding in the area. The friendly staff were happy to accomodate our booking and nothing was too much trouble. Delicious food, and a decent pint of Guinness as well! Special thanks to Madalina, James and Katheleen for their friendly and attentive service. Highly recommended. :)

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Liam Gomez . 2024-07-20

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Food was really nice, and the staff (Thomas and Mada that day) were really accommodating and friendly.

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Chris Bonnello . 2024-07-19

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All staff were very friendly, excellent service, food good, toilets very clean

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Andrew Baker . 2024-07-14

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We weee served by James and he was amazing! He went above and beyond to cater for us and our small children, bringing them colouring. He’s a real credit to your team

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Shannon Dee . 2024-07-14

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Very good and quick service especially for a party of 15. Thank you we will be returning

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Alena Willoughby . 2024-07-13

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