oodles 'n' oodles in Birmingham

Not long ago, I ordered a portion of plain noodles from here and I was served my food perfectly fine and it looked delicious. Not far from finishing my meal, a blue plaster was to be found underneath the rest of the noodles I consumed. I was that disgusted that I called a waiter over for her to see and she took it back to the kitchen saying she will be back. She came back without the meal and explained that it was an accident as I continued to ask for a refund due to that I was NOT paying for a plaster to be ate in the meal I was served. She agreed with me and proceeded to pass me the bill with NO refunds. I had ENOUGH at this point and just thought screw it and leave the restaurant. This effected me physically and mentally due to that I have germophobia and finding a plaster in my food continued to make me paranoid to whenever I eat anything at a restaurant I repeatedly check the food just in case this disgusting event occurs again. On the other hand, the waiters were extremely uninviting and I did not feel welcome at all. They were even rude for saying that we had to sit at a two seater table knowing we came as a three and had to pull a chair over to the table. The amount of disrespect is unreal telling us we HAVE to sit a two seater when we aren’t even a two. Addition to this the food and drinks were severely overpriced as each person was having to pay an amount they were definitely not willing to pay. Thank you for reading my review as I DO NOT recommend this restaurant to any individuals that are thinking of coming here as I surely did not enjoy my time there.

When they opened one of these places in my hometown I didn't visit it due to the negative reviews it got. But I'm happy to report this branch is just as bad. The food here was terrible. I ordered a Prawn Tempora that looked more like a Prawn pakora. It was covered in a thick blanket of batter and cooked to the point that the prawn climbed out of the plate to complain to management. My niece ordered a burger which smelled very strongly of perfume, and the noodles my sis in law ordered were dryer than the Sahara. At one point I found a Nomad crossing the plate with his Camel. He was lost. The mash was watery and the experience was unfulfilling. Would have enjoyed a visit to Guantanamo Bay over whatever the hell this was. Btw, why are the waiting staff so lost? Asked to place an order and she looked like we just asked her to explain Quantum Physics.

Food was disgraceful, i ordered some beef noodles and the beef in question was donner that tasted like it came from a container as it left a disgusting aftertaste in your mouth, the chicken chilli ginger we ordered was extremely salty, they offered to change it for a new batch which looked like they hadn't even changed what we gave them as it came back as salty as ever. The egg fried rice usually contains egg and the rice is usually nice and fluffy however this rice was brown like it was old and it also had a smell to it. They offered to change the rice as-well however same concept as the chilli chicken gave it back to us refurbished. They kept us waiting over an hour for our food to arrive. Very disappointed as we came all the way from Manchester and the Manchester branch is 100x better. Terrible experience and i would not recommend eating here.

Poor seating large group clumped in one area

Great taste, variety and good customer service. Keep it up

Avoid!!! Food is not tasty and chicken very dry.

Nothing can be worse then finding a hair on your food and staff refusing to take it off the bill after repeating my self 3x it was taken from the table, tired to speak to the manager she showed me the phone and walked off and sent a colleague over, same colleague we already spoke to who did not want to take it off the bill waited nearly 30mins for my food As customer who come here on a regular basis this was shocking!!!!

The only word for this restaurant is ‘abhorrent’. From the service to the food, everything is awful. We were served beef that tasted like cardboard and were told this is how it is! Such places need to shut down so that people don’t waste their hard earned money.

Disappointing and Not Worth It We visited this restaurant as a group of 10, including three kids, and left thoroughly disappointed. While the service was fairly quick, it became clear that the speed came at the cost of quality and freshness. The prawn fried rice was utterly bland, lacking any seasoning or flavor. The chicken spicy noodles were a disaster — drenched in a ketchup-like sauce that overwhelmed the dish. The veg Manchurian was equally poor, with no actual Manchurian and a cloyingly sweet sauce that tasted nothing like it should. Even the kids, who aren’t usually picky, struggled to enjoy their meals. The portions were decent, but it was obvious that the dishes hadn’t been freshly prepared, which explained the lack of authenticity and taste. Overall, the food was far below expectations, making this visit a waste of both time and money. We certainly won’t be returning or recommending it to anyone.

The food is okay but the service was good. The spicy fish was not bad. My friend enjoyed his lamb chops

We sat on a broken bench. The furniture is all worn off. The toilets were filthy and flush don’t work. The food had hair in it. That’s the second time we found hair in it so won’t be coming back.

I have always heard positive feedback about the noodles at this place but I was very disappointed. My husband ordered the spicy chicken noodles and it was so hot that it was inedible. When i told the waitress she said all she could do was apologise. The vege noodles were not very nice either and the popcorn chicken for the kids had a smell to them. Will most certainly not be going back!

Service was very awful. We were cramped in like sardines in a corner such that 4-6 depending on sitting will have to stand incase you need to ise the toile of something. Not an ideal environment for someone claustrophobic. I beleive it is more of greed to make more profit. The meal was so dry. Rice feels not well cooked a bit of hard part in the middle. Also, it feels very dry in the mouth. Every penny spent there was a waste of resources. We complained about the sitting position. They told us outrightly there is nothing they can do about it Would not recommend for anyone. When I asked a staff that attended to us if he would sit were we were asked to sit. he said "NO". He felt it was too tight, but there was nothing he could do, unfortunately. Toilet: Unfortunately, I could not access the toilet as I didn't want to disturb other by asking them to use the toilet. Shpuld be a bit of a private affair. Customers service: poor. They could not resolve customer's queries Cost: Very expensive meal, not worth the value Looks clean.

The food is horrible I don’t recommend anyone going to this place the drinks are all made with no effort not a single one taste like mocktails we all left our food on the table and it’s way over charged for such a horrible food and service.

Visited with a friend for lunch. This place didn't disappoint us. Food was beautiful. Service was polite and friendly

The food was great but the service is a huge let down. Order was taken by a young woman but she was a little confused so it was confirmed again by someone else. I went to the place with some family from Australia and had to ask for the drinks we ordered around 4 times and these arrived at the end of the meal once we had asked a third party.

Ordered online uber eats, MILD chicken egg noodles… OMG are they having a laugh that was not mild complete waste of money. I would never ever buy from here. Go oo plain chips, they were steak cut chips re-fried nasty n black. Also got oodles fried egg noodles… even Maggies noodles have more flavour. Absolutely disgraceful for £24.00 everything went to the bin!!

The chicken wings was undercooked, the king prawn choi mein was bland. The female toilets need attention. The door had tape over it instead of saying out of order. The table was disgusting falling apart.

Really bad service. Our order never came and the manager was so rude. The food was average. Nothing special

I wanna thank Bishal for the amazing service and for what he did for us being polite and well manners

I ordered dumplings and chicken noodles. Dumplings are very nice but noodles are not so tasty honestly.

Unfortunately we had a terrible experience at this restaurant. Me and some friends had ordered a mix of starters and only 1 main dish of noodles, we received the starters however waited over an hour for the Noodles despite asking multiple times. Eventually we were told an order for noodles hadn't even been made despite other waiters/waitresses reassuring us that it was on its way. Eventually when I asked to cancel the order after over an hour of waiting, I was told if it was plated up this wouldn't be possible, and it magically appeared a few minutes later. The waitress slammed it on the table and walked away without any apology/accountability. We had also asked for water multiple times and this was only given right at the end when paying for the bill. I understand it was a Saturday night and they were busy, however multiple people who were seated after us had received and eaten their food whilst we were still waiting. Extremely disappointed in the service and lack of apology/accountability.

Poor service! We waited almost an hour to be served to still be told the food will be ready soon even though it wasn't! We paid for our drinks which were served straight away and left feeling dissatisfied with their disappointing service. Will be avoiding in future!

Finding hair in your food is already unpleasant, but the manager’s cold attitude makes it even worse. It’s always disappointing when a restaurant doesn’t handle issues like that properly. If the manager was cold and even tried to shift the blame onto you, they didn’t take responsibility or make an effort to resolve the situation. You deserve to be treated with respect, especially when you’re giving feedback about an issue it’s so disheartening when something like that ruins what should have been a positive experience, especially when you traveled from another city. When you make the effort to visit a place, especially a restaurant, you expect to be treated with respect, and it’s frustrating when that doesn’t happen. Owners if u reading this plz take action otherwise soon or later u ll be close down

Hazaifa greeted us and took our order. He delivered excellent and efficient services. On point with customer services, polite, willing to go the extra mile. Was a pleasure to meet him. Thank you Hazaifa

This is our most frequently visited restaurant the food is great and the service is good. I love the steak here. However can do with clean toilet and would like to see some more new dishes in the menu.

Plz clean your toilets too dirty 😧 😧 can't believe in restaurants we have that much dirty toilets n need some new dishes as well thanks

Great place for food great service and cooked food quickly

Lovely food, rubbish customer service. One of the lads had the cheek to give me his name to write a positive review but his and his female colleagues service was outright poor.

Raheel was amazing very welcoming and helpful food was lovely as usual

I had a really great time today at the restaurant, the food was great and Mariam’s service was excellent. She was on time and kept checking in to be sure we were okay. 10/10 would recommend.

Had a lovely meal. Oriental fish and chips was tasty. Hot chicken soup was delicious as were the popcorn chicken. Meal was tasty. Will return and try the coventry branch next time.

Brilliant food and exceptional service from Hamza.

We was ordering steak and chicken grilled we was asking them how is the marinade he said its normal and it was spicy and we was asking to be not spicy they took the food back and they washed it and give back to us that's very shame one star it's too much for them and very rude to do that with the costumers.

It was a random first time visit but every money spent was worth it. Loved the noodles, fried rice, starters. If you are looking for an asian place this is a must visit. The staff was friendly and they can customise your plate too. Didn't take photos of every item we ordered but everything was above expectations. I just loved it and definitely added it to my fav list.

Good food. Good service from mariam

Great service from Rahel. Mocktail was amazing. We had chicken lollipops for starters and shepherds pie for mains. Food was lovely.

Great experience at Oodles 'N' Noodles in Birmingham! The food was flavorful and portions were generous, especially loved the Sweet Chili sauce. Maryam, our waiter, was friendly and helpful in explaining the menu. Perfect spot for a quick, tasty meal. Highly recommend!

Fantastic service from Rahel. Shepherds pie is the best.

The food was really delicious and had great quality .the waitress subi recommended us some dishes and they tasted amazing .her service was really nice

Great service from suvi, thank you

Nice food. Miriam is very friendly.

Great food and great service! Vishal was an amazing waiter and served us really well. Thank you!

Hamza was really helpful and very friendly , will definitely be coming back here!

Good food and wonderful service by Maryam Thank you Will visit again

Food was perfect as always. Big thank you to our waitress Maryam for her fab service! Would deffo recommend for your next family meal!

Maryam done a great job of looking after my family , she was always on point always checking up on us , food was great but maybe I’m being a bit fussy needed more veg and more meat

Mariam was our waitress. She was very attentive and brought our order in a timely manner. The food was delicious and we recommend it highly.

Everything was perfect, served by friendly Maryam. Waiting time was minimal. Really enjoyed our dinner 😊

Good service and good food. The waiting time was not too long. Maryam was our server, she was lovely.

Very nice service provided by Hamza good young man

mariam was a very nice waitress

Loved the food and hospitality by maryam was 10 on 10 good job.

I'm very disappointed with the food quality. The rib-eye steak meat tasted old and smelly, with a very rubbery texture. The quantity and the price don't match at all.

Great fantastic food and excellent service by Hamza our waiter

Maryam was a very polite and helpful waitress and made us feel very welcome with her excellent service.

Amazing food . Fantastic service by Hamza

Fue servida por Miya, su servicio fue 10/10! Ella hizo nuestra experiencia agradable y fue muy rápido también. ¡Gracias Miya!

Maya was absolutely amazing, top service, she deserves a pay rise!

Subi gave me the best service today;))

Maryam was very lovely and Helpful !!

Delicious food, good flavours. Our waiter Huzaifa was very polite and listened to our request. Great place to eat out.

Great service and shout out to marathon really made it an enjoyable experience

We had a lovely meal and Maryam was very accommodating towards us. Thanks for the service!

Bishal thank you for your great service you was very efficient and attentive. Food was great and tasty.

Food was excellent and delicious, service was great. We were served by maryam, really kind and helpful.

Been coming for years and always a brilliant experience . Service provided by mariam today who was excellent and very professional

Raheel gave amazing service. Thank you:)

Subi was a very good waitress, she had excellent communication and was always ready to help us with what we needed, will definitely be looking forward to her serving me on my next visit

Rahul was great and enjoyed our food a lot

I had a very pleasant visit to this restaurant. I went on a weekday around 8pm, so it wasn’t too busy, and the staff were friendly and professional from start to finish. I was seated right away and appreciated being asked about any allergies, as they require guests to fill out a form for safety. I ordered two steaks—ribeye and sirloin (medium rare)—which came with a side and a sauce for £20 each. Given the current cost of living, I thought this was extremely reasonably priced. The steaks were cooked to perfection. We also tried the spicy chicken dumplings, which were delicious. The kids had the popcorn chicken, which they really enjoyed. The portion sizes were generous, and everyone was satisfied. Overall, it was a wonderful experience, and I would definitely recommend this place!

Rahil he gave us very good service thank you good boy

Food was great, our server Mariam was excellent and accommodating.

Maryam was our server. She was very good 👍

Had the most amazing steak for dinner, and was served by Maryam who was exceptional, very polite and professional. Would definitely recommend this place and service.

service by maryam was amazing, she checked up on us and made sure i got all my items, thank you

Rahil was really receptive and helpful…the food was amazing and the drinks too Yummy 😋😋😋

Raheel The burger was soo sweet and nice. Delicious The rice and chicken was amazing. staff were nice. Will definitely come back again

Everything perfect, and Hamza is the perfect waiter that a restaurant need, it is a must have

Hamza provided great service and food was lovely as usual. Lovely music as well. Definitely a come back.

I really enjoyed my meal, and the service from (Maryam) was very friendly and helpful

Very good service kind staff (maryam)

Huzaifa was a very good individual and we truly appreciate his customer service….we definitely coming back again.

Everything was very nice and the hospitality from the staff was really good Maryam

Had a lovely meal with my partner, our server Miriam was lovely and made sure we were enjoying our food. The only reason i marked it down is because we asked for our food to come altogether and parts of it came separately. Not a deal breaker and other than that we had a great time.

Maryam was very helpful and accommodating

Served by miriam, Very good service, great food and great atmosphere.

Our waiter was very good thanks. Maryam was wonderful the whole time

Subi I enjoy your service. You were very attentive and I didn’t have to wait for long to be served. Thank you for a lovely evening

Entrance was roasting but good welcome haven been hit by the cold from outside. Maryam was very helpful with making suggestions for my lovely family of 5, she's quite knowledgeable and knows the menu in detail, sambal meal with prawns was nice that we had to order an additional take home pack🤩. Strongly recommended.

Great experience, Mariam was really great serving us… We all had a great time

Excellent service; Huzaifa was an excellent waiter and server us promptly - very polite and professional!

Miriam was fantastic… great service and quality food as always

Very kind servers. Delicious food, reasonably priced and our server Maryam was very kind and welcoming.

Was really good staff were great

Had an amazing experience at Oodles. Food was absolutely great. A big shout-out to our lovely waitress subhi who served us perfectly . We will be back 🔜 insha'Allah.

Mariam was a very approachable waiter. She was very helpful and assisted us while we spent our time here. Overall, it was a great experience.

Maryam gave us great service and the food was good

Came into dine wiv my family from start to finish we had great service from Rahil . Food was delicious

Servicio, comida y camarera Mariam era genial. Realmente disfruté de la noche. El lugar era cálido y acogedor. La comida llegó rápido y era delicioso.