Pepe's in West Lothian

The food is perfectly delicious 🤤 great service and helpful staff.... over all best experience

Ordered food by phone at 6:40pm and received order at 8:30pm. When i place my order they said to me you will get your order in 40 minutes. Service is very vey bad . 😡😡😡 i never order at pepes bathgate again.

Wrong order 🥲 but they fixed it

I placed an order today for a lamb burger and a chicken burger meal, which was supposed to arrive within 30 minutes It ended up taking over two hours, followed by an additional 30 minutes for delivery. I called the restaurant, they were disrespectful and claimed there were numerous orders, they had no information about my order, and abruptly hung up. I was informed it would take five mins, but it took 25 minutes for my food to arrive, which was very poor quality and cold. I find it unacceptable.

Food came cold chips were soggy as if they had been sat in a bag all night and went in the bin everything else was freezing complete waste of money

Hello my name is fizza batool I want a job in your outlet any job so please let me know I live in Bathgate near by your outlet thank you

Food was really tasty and price was ok. 2nd time in a row that the sauces haven’t been included in the delivery

Chicken was dry & chips were stale!!

took 2.5 hours to come tried to call the store and it kept saying “user busy”

So poor - cold food 😭 and late. Normally the foods banginggg

Food has always been lovely, provided the vegetables free as usual but the chips were stone cold hence the 2 stars on this occasion. Hopefully it is a one off. Thank you.

never received order always the same rubbish with just eat , either waiting ages or don’t receive the food

Great food again, delivered hot, tasty food.. good value for money and friendly delivery driver

Come most weeks and takeaway always good service! chick n rice box meal never disappoints!

First and the last time I visited Pepe's.Just for curiosity to be honest.I had to wait almost 20 minutes for food ,although I was the only one in the restaurant .The chicken wasn't cold ,but only warm and chewy..Feels like they only warmed up the yesterday left over..Only the sauce was hot..So for me is a no .sorry

amazing as always , food hot , taste was awesome chicken so tender and spicy chips cooked perfectly, not a bad word to say really

Food was 2 hours 20 minutes late. Delivery time was changed twice. And the food was cold, terrible service

Paid to go large on order ,received same size drink and minimum fries

Abosulte joke said they were 5 minutes away and they were still another 40 minutes away

not happy with service, missing items, no piri salt on our chips so I demand a refund as definitely not worth my money

Very nice and friendly staff.Best food.Neat and clean shop

Ordered food online at 5:45. Received confirmation that it would be delivered at 7:06. Rang the restaurant at 7:15 and ended speaking to three different people who all said they were the manager who said the order would be another 30 minutes because they were busy. Explained that I am a diabetic and they didn't care. The food then turned up and it was cold and dip was missing. Have ended up making pasta and binned the delivery. That's us done with this place. Would not recommend it because they're customer service is zero.

Delivery was really slow, chips were dry and hard. And wings that were ordered and paid wasn't in order!. Very dissapointed considering was a £90 order.

food was almost an hour late and cold.....had to phone the restaurant a few times and the time got changed a few times

Kind delivery person, not their fault, they had to deliver from a completely different town.

Do not order delivery. This is the 5th time we have ordered from them. They will not deliver your food, they won't even start preparing it until you phone and ask where it is. It's a 2h+ wait for delivery. On top of that they never never get your order correct, they have ALWAYS forgotten something. If you don't have delivery drivers or are unable to deliver with a decent time please STOP TAKING DELIVERY ORDERS The chicken is soooo good it's a shame they just don't bother with their delivery orders. Don't waist your time

This order was just under 1 hour late and the quality wasn’t worth the wait

No food was delivered phoned take away and was shut ?

Food was tasty, always a reliable choice. BBQ mayo wasn't to my taste but everything else was okay.

Food is good but the delivery price is obscene, 5 pound delivery for a 10 minute drive.

Ready quickly and delicious as always

Visiting family and pleased to see one of our lazy treats has a shop nearby. Took a little longer to arrive with less drivers on but food was hot and tasty. Looks like our family who live nearby will be ordering again as enjoyed the food and hadn’t before tried Pepe’s.

food delivered on time and his behavior was really nice ...If I talk about food it was good but was cold ...Had to reheat everything and I ordered piri piri fries ...There was no difference between normal and piri piri fries they were bland .

Food was amazing as always and Staff is so loving and respected

5 star service, as always food was excellent, the staff are always lovely, I'll definitely be back.

They delivered to ybe wrong address didn't even made an effort to contact me. I called and the people were so rude. Unfortunately i didn't get my food or my money back

lovely as usual...not been for a while and still tasty as ever!

Its been long I have been visiting this pepes because of great tastes and consistency in everything. Lovely atmosphere, great service and amazing food.

Great staff and very nice food !!

Excellent food very good service

horrible attitude from delivery driver!!!! asked for extra cash on delivery!!!!!!!!!

Got two quesadillas and a ricebox. The quesadillas were inedible, hardly any filling, bland and the chicken was extremely chewy. Had to be binned. The sauce in the ricebox was nice however, the chicken was again very chewy. Regularly order from the Glasgow Pepe’s and it’s always up to a high standard. This Bathgate branch is actually disgusting and the biggest waste of money. The only thing worth paying for were the fries and the garlic dip.

The staff are very friendly and attentive. My work colleagues have all agreed to the fact that the chips here are the best by far

chips rubbish, chcicken burger tasty. Portion of wings was embarassing. Never ever get the wings they are tiny and expensive. will try another chicken place for better value

It was a fantastic experience with delicious food , excellent quality and great friedly staff. We love to visit more..... thanks

I’ve been to a few Pepe’s and this is one of the better ones. Clean takeaway, fast service, decent food, reasonable prices.

I love pepes but they’ve been way too stingy with the piri piri salt recently, I’ve noticed it in previous orders but this time we got close to 0

Wrong order was delivered - chicken strips and a wrap thing! I ordered chicken n rice still awaiting refund

Called the store 10 minutes after delivery estimate for an update and was told it had left the store 30 minutes before. It arrived shortly after - the food was not hot and the chips were a bit soggy, as if they had been sitting for half an hour... not impressed, especially with a £3 delivery fee.

Excellent service and the food was hot and fresh

they forgot to put juice for my kids meal

By far the best place to eat in bathgate, staff are great and the food is exceptional 👌

Food was freezing waited 1hr 30 mins

Apart from the late delivery the food was actually excellent! Nice to get a takeaway with flavour that tastes like it should actually taste!

Delicious food & amazing quality. Never disappointed with a Pepes order

First time coming to pepes in Bathgate , and I was impressed with the prompt service, the politeness of the staff taking our order was outstanding, food was prepared in no time at all 😎, and you know what was the icing on the cake ….. staff member Yasir asked if I would like a can of tango instead of a draught tango , what can I say 10/10 for customer service and satisfaction, staff members in Pepes Bathgate are a credit to the management…. Food is always great from Pepes…,big Saf take note please , always give the customer choice ❤️

Burrito was dry dont think the chicken was cooked right either rice tasteless chips were stone cold steve austin had about 2 pinches off peri peri salt over them wont order again rotten

Need to improve their Customer services , charging allot even for sauces

Food very late and poor excuse given by store.

Absolutely fantastic service here ! All staff are super lovely especially shabnab, foods great quality never had an issue and we go every Sunday. Fast service. Great place x

Food was amazing however they forgot my can of juice!

Chicken burger although apparently fried was cold and soggy like it has been reheated in the microwave. Along with the brown lettuce. Chips were just as bad. Vile and ended up in the bin.

All food was absolutely stone cold, the ice cream was warmer

Order placed in plenty time but still arrived late.

Originally the delivery was meant to arrive between 7:05 and 7:20 ended up being delayed until at least 7:40 and didn’t arrive until 7:50. Some of the food was also delivered cold because of this.

Order says delivered but after the delivery time being pushed back twice I still have not received my food ??

Food was ok but very expensive for what your getting not really worth it tbh

Pepe wigs were very good Pepe review Bathgate

on time didn’t take long and a kind person

food took 2 hours to be delivered and wasn’t what we had even ordered in the end.

food was great would recommend it to anyone who hasn't tried it. Definitely will be ordering again.

Food was cold and getting less salad with it

Nice and quick. Food was lovely!

Food is so fresh and scrumptious, 10 stars for the food and customer service, thanks a million for everything Alishah

the quesadillas and chicken wings were delicious. I will order them again 👍👍👍

Food was of a good standard, however, I was quite disappointed with the size of the portions for the cost.

£6.50 delivery fee for an over £30 order, late delivery even after being delayed and our order was set as 'delivered' 10 minutes before it was actually delivered, I'm not mad, I'm just disappointed.

Didn't get half my order and was super tough

The food is what they said it should be

The best place for food and good chicken, never had a bad meal out of here, always quick service and friendly staff :-)

Asked for extra cheese actually paid for it but my burger had absolutely nothing on it at all it really was rubbish and the burger alone was over a tenner absolute rip off I doubt I'll order from there again

Again another brilliant meal. Chicken salad is amazing 👏

The wait was fairly long and the wing’s portion was really small but overall decent quality

The vegetarian burgers were really delicious. And the chips were tasty too. I was very happy with my order.

Absolutely fantastic, love this place!

Very bad experience with this Pepe outlet. Regular customer to Pepe since like their spicy chicken rice box. This time served not fully cooked chicken, after first bite when complained about chicken not fully cooked, rather than listening instigated other rowdy customer against me to prove chicken fully cooked. Left without eating meal. Will never visit this restaurant again.

One hour late and usually go to chilli flames which is far better

Good food. Nice and saucy. Friendly staff. Highly recommended 👌

Everything was fantastic, as always. *****

I absolutely love this place, come here every weekend with my daughter who also loves it ., the chicken wings are outstanding! So is simple things likes the fries and piri salt. The staff are fantastic, the place is clean and tidy . Can’t fault the place , every time I come back the food tastes better ! Some quiet music in the background would lift the atmosphere to a 5/5 . I also want merch , I want to be able to buy Pepe’s caps and t shirts and I want the long carpet for my hallway

Very bad service 💯no back again

Fantastic 👌 Great food and great service.

What can i say, nothing short of well gid, pure spicy spicyness all up in me, keep it up guys

Food hot and delivered in time

Panini was obviously microwaved and not grilled. Chicken tough and reheated, not fresh. VERY overpriced for such tiny portions

order was cold when it got here

The food takes about 20 minutes to come out and it the chicken was barely warm, chips were hot though. The lemon and herb sauce on chicken must have changed recently because it taste sour compared to the other times i have had it at different pepes The only thing good is the piri piri chips

Saturday late morning visit, quiet, meal was ok, had to wait quite a while

The food is very tasty and freshly prepared. The chicken and meat are halal. Option to sit in. Friendly and efficient staff, spacious and clean

Didn't actually go here, error with Google