Pepe's in Watford

Fresh, clean, and tasty. Staff are so welcoming and kind, especially Sohail, so calm and accommodating to each customer.

Stopped doing fried chicken for no apparent reason, was the best thing about the place. Grilled chicken is OK, poor service as standard.

First time customer. Had a great experience with customer service. Was overwhelmed by the menu

Food tasted very good and the customer service was amazing

ordered at 2pm arrived just after 4pm despite calling restaurant twice. food arrived cold and unpleasant

Missing items and it was very late

The order was delayed i had to wait for an hour for the order to come, and then when i food arrived it was so cold, the chicken was burnt and raw from inside ,

Always busy. Excellent place for much. Friendly staff, quick service, fresh and tasty 😋 food.

Great service, food and atomspohere whenever I go to Pepes. Very good service from Iltaf and one of my favourite go to’s. Can’t wait to be back again! The rice box is my fav

I live in Harrow when I order in Harrow greenford the quantity is good. and I call them for cutely but they didn't give me and it's cold too much Sorry but I am not happy and I am not using this app

I ordered my Uber eats. And had to cancel the order as it did not come on time and in fact they wanted to deliver an hour after the original time!

Friendly, hospitable and clean environment. Great halal option and plentiful of items to choose from.

missed some of the food and gave us the wrong drinks

Really good place to eat in the staff are welcoming and really polite, they always make sure to prioritise customers orders so no one waits to long, and the place hygiene is really good so I always like to eat in when I can.

went above and beyond to help and make sure we got our food. Thank you

Very fast and efficient, always good service from the team!

I have previously complained about this order as I didn’t get all what I ordered but no response. I have paid my hard earned money and expect to get a good service. Normally I order from the Watford brunch and I have no problem but this brunch was very disappointing

Was about 3 hours late so I made something else to eat. Turned up cold so couldn’t have eaten it anyway.

I ordered chicken strip! Something similar to diced chicken came! It looked like the rest of the chicken that is at the bottom of the pan. They missed my order and the chicken was cold. And I didn't care so I wouldn't have more stress

Did not give NHS blue light discount when on the website they specify it’s available across all stores

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

I want money back and compensation. As well as late, they sent wrong food, drink + sauce, did not answer calls, after no contact for 1 hr, I drove there, half way I got text saying it would be late. I ordered at 18:27 and got food after 20:00

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

I’ve always been a fan of Pepe’s since 2022 and this didn’t disappoint

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

Congratulations Pepes for successfully completing your 50% Off Promotion Nationwide for a whole week! I guess some people were disappointed at times, we were delayed too but we do understand, and we wish you Global Success!

i don't know why people complain about late delivery obviously it was 50% off it will get late . i went to store to collect my order but they were really busy . my collection was late too but food was superb as always . Keep it up pepe's team . highly recommended .

I don't think they re-check the order whilst packing it because everytime I order, they always forget 1 or 2 items, after I order meals! Then I get left with half a meal after I pay full price for it! Not really good service. 😕

My food did not come and the shops number was "busy" do not order from here. I still have not recieved compensation.

Order was delivered with missing item.

Ordered at 18:40 , delivered at 20:00 , food arrived cold , had to heat it all up in the oven , the chicken from the chicken and rice box was clearly a pre made frozen pot as it was still stuck together and just placed on top of the rice , pulled it apart and the chicken was still cold in the middle , this whole dish got thrown away , wasn’t ringing for another as already took an hour and 20 for this! Terrible service , terrible meal , won’t be ordering again 👎🏻👎🏻

I ordered my food 2 hours ago and it still hasn’t arrived. This is appalling.

I deserve a refund u ordered over 2 hours ago, terrible service

No one picks up. No update. No idea what’s going on with the food. Extremely poor.

Polite and friendly staff. Food was delicious. Thank you. ⭐️⭐️⭐️⭐️⭐️

Waited over an hour for it to be delivered. All cold. Wrong drinks and dips. Burrito was just plain rice and few pieces of chicken no flavour. The chicken rice was plain rice with very small few pieces of chicken topped with some sort of sauce on top. Kids meal let’s not even talk about that, put a fizzy tango instead of the blackcurrant juice. Chips all into the food bin. So disappointing.

the food was also uncooked and very cold

I was given wings instead of a full chicken

Food still hasn’t come resturant not picking up

The food was cold and tasted like rubbish. Delivery driver didn't took the money and came in middle of the night to ask for money. Woke up all the house including my baby.

My order never arrived!! I could never get through to them on the phone either and still have had no refund!

Wrong food and orders plus really late

All food is cold and the driver was unable to find the drinks.

Where have u dropped off the food because that was not us

I have been waiting for my order for over 2 hours and the time of delivery is keep on changing and I still haven’t received it. Absolutely disappointed!

Order never arrived courier never messaged me I have no clue where my order is

Orderd food at 340pm and it arroved at 6.10pm food was cold a d pitta was hard

I want my money back no food at all

Not happy received order late and cold and with food items missing very sad 👎🏻

My food never arrived. The driver either stole the food or delivered it to the wrong address...

Ordered 3:30 it’s 5:42 and still no food

It says delivered yet I haven’t received anything….where’s my food!

Quick swift service and food was perfect

Food room almost 2 hours to arrive. Arrived stone cold and burnt.

Food was not great very rushed , cold we purchased 3 xl burgers they looked like kids burgers in seeded buns. No garlic dip as stated in order. Due to the offer going on they disappointed in quality of food. Not going to order again any time soon. The service was down online initially until pointed out to the shop that the orders are not going through thats when they amended and came back online, Why put the deal on and not offer the quality of food I prefer to pay full price for decent food….

I haven’t got my food and it says delivered

claimed they never received order when just eat said it was ready for collection

Great, well marinaded and Tasty.

Awful. Arrived over 2.5 hours after ordering despite being 5 minutes drive away. Delivery driver was rude once I queried why it took so long. Absolutely awful

Food was delicious, but they took 1 hour and 30 minutes to deliver it. Shocking

Explained everything in the detail on email. Modt of the food had to be binned. Horrible horrible food. Unfit for consumption

Because it’s discount day the staff used that as an excuse to be late

Took over an hour to deliver, but this was the estimated time, food was really good

Great food, I got the chicken and rice, hot, was hot! But nicely cooked and presented , plenty of seating when not busy.

I didn't get my food, and I didn't receive any call, but it's showing as delivered.

My food has not arrived?!?! Again?!?! 10/10 DO NOT RECOMMEND JUST EAT IF YOU LIVE IN BEDMOND… it never arrives?!?!?!!!!!

Order was spot on. Burger was truly an XL and the chips were cooked to perfection. Nice delivery chap. Thanks to the team at Pepes.

the food was cold soggy and plain

No collets order delivery boy worng address

The order was placed saying that it will be delivered withing 30-40 min then the time changed saying that it will be more that 1.5h fir delivery. We had to chase it up 2 times as no updates were given. The chicken looked like it was chewed and then given to us. Only had issues every time we ordered from this branch.

Order took over 2 hours to arrive!

RUBBISH, I ordered from uber eats, there was no tracking or delivery time I phoned on a number of occasions and the food didn't arrive for over 1 and half hours nearly 2, cold tastesless and soggy chips and rest of the food I had to heat in the microwave, GREAT!!!!

Waited over two hours for my delivery, absolutely shocking service. Very disappointed.

Poor Management - Unable to fulfil our order on time (over 1.5 hrs and had no beef so persuaded me to exchange for chicken), most importantly the 1.5 hour plus delay resulted in numerous meetings rescheduled yesterday

never understand this place sometimes the food is amazing and sometimes it is completely inedible

Chicken extremely dry not up to usual standard

Food was delivered 2 hours after being ordered….

The app said delivered but it had not so I called restaurant and they delivered it 15 mins after I called the food was not hot the chips practicaly cold couldn't eat them had some chicken it was not nice

Food was okay but Waiting time is too long. Took 20 minutes for small order to be ready

I am gonna tell a different experience with this outlet. I was talking to one of their delivery drivers and I was shocked to hear that the management doesn’t give tips to the drivers. They have an online payment option where customers pay when they place the order. But the guy I spoke to, told me that it’s been six months and he hadn’t received a single penny in tips. So here is the conclusion dear folks: PAY THE TIP DIRECTLY TO THE DELIVERY DRIVER ( if you want to tip in the first place) OTHERWISE DON’T TIP ONLINE BECAUSE DRIVERS ARE NOT GETTING ANYTHING OUT OF IT. Greedy restaurant takes their share away. P.S. I hope delivery drivers don’t get in trouble 🤞

The first driver said he couldn't find my address and was very rude and said he's not delivering. I called the restaurant 27 times and each time they said its a new driver and he's only 5-6 minutes away. I waited over 2 hours for my food and this is completely unacceptable or because the first driver could not find my address.

Not satisfied with the customer service. Very rude staff.

Delivered to the wrong address . Rang them to tell them the food is still not here and was left at neighbours in the rain . Collected but cold and wet . Rang them and they were very rude putting false accusations. Get the delivery address right please in the first place and eat cold food yourself that has been left in the rain .

the loaded fries were the smallest portion ive ever seen, not worth £5.49....the rest was beautiful

The food was enjoyed very very much, apparently it was the best Prime Pitta ever!

I used to order from here like 2,3 times a week but this time I’m very disappointed. Got food too cold and hard. Received food after an hour after making. Can’t even took a single bite, the sauces on the chicken and rice were also dried. Also didn’t receive garlic sauce.

fries were cold and chicken was like warm. the wrong chicken burger was delivered. I'm a regular customer and shocked with that service as we waited nearly 2 hours and received cold food and wrong item.

Took an hour and a half to be delivered

delivery took 1 hour 20 mins app originally stated circa 29 mine delivery, missed our dips off the order £1 worth and driver couldn't be bothered to get out of car to deliver to the flat at first

I order chicken rice and there were very nice and good stuff

Amazing food, never fails to cook to perfection. Highly recommended won’t be disappointed.

I haven’t received my full order , I got just half of the order

Over 1hr for delivery Sent to wrong address then I had to chase driver when he was delivered to another neighbour and not my address Called 4 x to shop for info. Very poor service with little apology or solution. Better places around

Perfect, no need for fudge cake thanks only need a reliable and consistent service

I am very disappointed i asked for extremely hot chicken and rice and it was literally mild no spice at all. Whenever i have ordered before its always been spot on but this time it was awful.