Pepe's in Tower Hamlets

The food is cold, it was an hour late, I could get in contact with the store to know what was going on, this is so bad!

The wings were burnt Delivery time was ok

Meal was excellent. Courier was very professional and pleasant.

Food tasted off wasnt edible at all. Smelt funny too

Excellent as always. Meal was hot and delicious. Courier was professional and pleasant. Many thanks.🙏

I have not reviewed my Order and it says it’s delivered

took 1hr 30 mins to delivery and was stone cold. never ordering from here again and called the restaurant 11 times and no one answered and courier location was off.

I understand that the driver is late die to heavy traffic but they can inform the customer why they are late.

My food never arrived! Tried calling the restaurant but no answer!! Someone please CONTACT ME

food was a bit cold but eatable, taste was as expected. Perfect 🤌🏻

Too salty for my liking. Chips were cold by the time it got to me. And that extreme hot is bad

The restaurant forgot to give me the garlic mayo

food was late! son has dairy allergy and expressly stated not to add cheese on his order but they did anyway! luckily noticed before he ate but restaurant did not answer call after repeatedly calling them!!!!!! diabolical service that puts lives in danger! avoid at all costs!!!!!!!!!!!

Courier was professional and very pleasant.👍

Took quite a while but food was 10/10

the food came crushed and it was soggy basically unedible it came cold as well i have never seen food this badly managed and the worse thing about it was the burger had mayo in it even after i asked them not to put any in

The chicken was supposed to be peri peri but it was just grilled chicken. it was very dry and the chilli sauce is bitter. I can't believe this is Pepe's chicken. it's completely different than before. not worth the money.

Delivery was good and the chips were alright.

Why are the portion sizes for the loaded fries getting smaller? Twice now I’ve essentially been given one layer of chips but the calories on the app stay the same? Disappointing.

He went the wrong way and was stationary at a spot for 15 minutes then went to another spot and was stationary for 10 minutes.

Dry Chicken, picked hot quesadilla but was so sweet and used cheap American burger cheese which didn't even melt very expensive for the food they serve, people reviewing and being tiktok trend it's the opposite the food is absolutely horrible.

consistent. extra hot pasta n chicken with garlic sauce

The delivery man that delivered my food was very nice and he delivered my food at the perfect time. (I also enjoyed my food!)

the chicken burger was tasty and their signature item peri peri chicken was delicious as usual. In one those foods were absolutely delicious. I will order again.

The delivery driver was doing orders for other apps and the food got cold

Unfortunately the food was cold and no serviettes provided as well as the loaded fries box falling apart. Not a great experience!

My food was absolutely stone cold and could not be eaten I am appalled as this isn’t the first time with the establishment and I am considering using a different order service due to this

Food was not great. I ordered large chips and got regular

my food was cold and wrap was falling apart

Not happy at all with the order. Restaurant did not answer the call and the courier was so rude and aggressive and denied to deliver the food at my given instructions

I ordered mild and got lemon and herb!!! horrible taste. had to throw the food away

Fantastic chicken meals, especially if you like spicy chicken.

I have recieved many burnt chicken again and again every time I order from them. I want refund. I’m a happy regular customer there why is it happening to me all the times

it takes 1 hour to prepare .. very poor service

Chicken was very nice and not dry they BBQ wrap was nice and not over powering

Good was cold and totally not very nice

Hot food but beverage was warm. Quick delivery. Food was properly packaged.

La comida era bastante sabrosa y ofrece una alternativa a las numerosas casas de curry en la zona. , Chica que nos atendió inicialmente fue bastante poco servicial, pero luego Dariya (inseguro de la ortografía) se hizo cargo y ella era muy servicial, gran gracias a ella!

The portion size is horrendous but the food is still nice

I absolutely love their lemon and herb paneer rice. My absolute favourite.

HAVE NOT RECEIVED THE ORDER AND SAYS WE HAVE. NO CODE HAS BEEN GIVEN TO NO DRIVER SO HOW HAS THIS BEEN DELIVERED

My order said it would be here at 12.30 but didn’t arrive until 13:15. Food was cold and missing items aswell

waited over an hour and after constantly checking the delivery time it says delivered and never actually got delivered to me, paid for it as well, absolutely disgraceful service

The food was ok but item always missing which is very disappointing as it happens very often

Food was cold. Took a good 40 minutes to come from bricklane. And who puts cold drink with hot food. The chips were so soggy.

prompt delivery, friendly service by courier.

can't even call the restaurant, goes to voicemail. the time it took just kept getting pushed

Drive drove somewhere first before delivering my order. Funny the restaurants I ordered is around the corner

It would have been better if the food came hotter. The delivery driver was excellent in terms of following the instructions that i had written which some delivery drivers i have had in the past failed to do so. Food was packaged well apart from a few chips loose in the packaging bag was wasn’t too much of an issue. The food arrived hot and edible however I would have preferred it to be piping hot as thats how it was when i had it in the actual peri peri resterunt.

they have gone up by 2 pounds and the portions are smaller than they were

Poor communication from Pepe’s - brick lane with updates with food after trying to contact multiple times. Food came cold, soggy and leaking which is very disappointing from a usually reliable store. I would like to request a full refund.

Very nice food. Delivered on time

The food was cold and hard. The Tasca was an absolute shambles, no other salad inside except for lettuce, taste wasn’t up to scratch either, wings smelt slightly funny, and had fat on it. Delivery was super late, but delivery driver was friendly.

I did not recieve my order. I called your restaurant multiple times , you place all customer on voicemail. You cannot run a business like this. Absolute joke that you are permitted on this app

The delivery driver was very late with the food! The food was really cold! The food was horrible, normally food is really nice from here but I don’t know what happened maybe it was because of the long wait, it’s not worth the money I paid especially when all the food was spilt everywhere.

Old rice was used in this order along side chicken that smelt really off. Just an odd smell coming out of it. Left it.

biggest lying app no food delivered and i get notification that its been delivered

If you like to bespoke your order like Nandos and other like restaurants then this place is 1000% better. It beats their competitors hands down. Whether you like spicy or not they will exceed your expectations. Full of flavour, moist chicken, very flavourful fries etc etc all I can say is perfect.

Food was cold , sauce was watery and barely any chicken in mine . Ordered it for 8pm for the madrid match as I’m huge fan of the Spanish team and it came when the game had 20 minutes left 😂

Driver was rude Ignored me when I called three times to direct him to the right address, when I went downstairs to find him he spoke rude and made me feel uncomfortable

Food came piping hot, even though it travelled 4 miles to my house. Driver was extremely friendly and professional, a credit to the company! We need more delivery drivers like him!

Chicken was not cooked properly. Some pieces were not grilled

The food was abysmal absolutely horrendous. The rice was flavourless and barely any chicken the portions were a joke!

The rider did not follow the post code for delivery address rather looked at the wrong pin point in his delivery app.. Made me wait and search him outside office for 30.mins in the rain when the order itself was late.

The Chicken was not much good, bt okay.

Food was good and on time but missed items on my order that I paid for, otherwise would've been 5 stars

Delivery driver came on time and all the food arrived. Needed more sauce on chicken but other than that everything else on point.

Food was good and tasty quick delivery too

Awesome food my fav place to eat

Delivery took a whole hour which meant food was cold. Further more, my drink was missing.

1 drink and 1 sauce were missing and the fried chicken burger is a giant chicken nugget. Otherwise the rest is fine.

The offer came with 3 wings and I didn’t get the wings

We asked for extra sauce and they was kind enough to give, really nice workers.

Where is my food?! Kept on preparing for 3 hrs no updates call restaurant no answer! And then you mark it as delivered! Cons stole my money!

paid for a drink never came . couldn't claim refund as I could request a refund for the entire meal not just for the extra drink I paid for. frustrating. meal was good otherwise

Food was good but chicken undercooked.

the issue was that I received different flavours to the ones I ordered

full chicken was not cooked properly, it was still pink inside, also the chicje ruce box was way too salty. disappointed

they didn't complete my order, they had 3 missing items.

Paid for extra chicken strips, barely any in there. No dressing, just bland. Bit of flavour on whatever chicken there was.

very good nice food good taste

I didn't get my order. delivery driver delivered to someone else

Excellent. Courier was polite and respectful. Many thanks.

My carrot cake was missing again. This happens all the time and have to go through so much stress trying to get a refund, why are the restaurants not reading order notes properly.

The delivery man was very patient and waited for me to receive the order.

He is very good guy . And he is very humble and good sense of humor.

Amazing food, I had asked the restaurant to make it how I liked my food and the restaurant did just that. Thank you Chef for a fantastic meal.

Food was super cold and delivery was so late as I still pre ordered

I payed extra for a large meal and I didn’t receive it witch is very upsetting

I did not receive my order however it says delivered on the app and I’ve tried to call the company however I get sent straight to voicemail

Excellent. Courier was prompt, professional and polite. Many thanks.

Really good food and very tasty! highly recommend Pepe's ❤️

Excellent. Courier was professional, polite and urbane.

Pepe in brick Lane needs to be quicker when making orders for their customers it's embarrassing and totally unacceptable for food delivery to arrive so late

I had ordered hot peri peri paneer rice but it wasn’t spicy at all and the paneer was very chewy, didn’t seem fresh at all

food was stone cold, had to microwave it to be able to eat it.

the food did not arrive the delivery driver has stolen the food

I ordered the chicken rice in hot but it tastes really bitter and tangy. Not sure if I’ve been given the lemon and herb, but it’s disappointing as I was looking forward to the meal. The garlic mayo cannot help to improve the bitterness sadly.

Kids burger meal is missing cheese and fruit shoot.

The children wasn’t cooked properly