Based on 625 opinions finded in 2 websites
Based on 625 opinions finded in 2 websites
Nº 271 in 721 in Canterbury
Nº 9 of 20 Asian in Canterbury
Opinions
Big thank you to Ben for giving us great service and took the time to speak to us. Very attentive and welcoming. Great food
Amelle Batucan . 2025-01-19
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Delicious food, seafood spring rolls were a favourite! Nice, lively atmosphere and friendly team
Will Robinson . 2025-01-17
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We come here regularly, great food as always and great vegan options too!
Alexandra M . 2025-01-17
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Went here for lunch with the family, wonderful experience, food was excellent and the staff were brilliant.
Ben Lockwood . 2025-01-11
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Just great, food as always wonderful
Gail Heath . 2025-01-09
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Tasty food, lovely staff and good prices
Amy Smith . 2025-01-08
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best restaurant I’ve been to here. not too expensive and tastes amazing. The service is great too, really friendly
Am Gash . 2025-01-07
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Fast service and excellent food. Perfect for a quick family lunch.
Ludovic Dartois . 2025-01-07
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Anyone expecting authentic Vietnamese Pho will be disappointed. The noodle soup was ok as a noodle soup, but it was definitely not pho that we were served. The first soup was only lukewarm. When asked, it was replaced with hot noodle soup. Therefore, the service is rated average (our ordered drink was forgotten), but the taste is only below average. I don't know why the taste isn't like Pho. Probably only the operator or chef knows. The restaurant itself was very loud because of the music. The Muski style was more suited to a hip cocktail bar than a pho restaurant. Overall, it was a rather disappointing experience.
Jan Koch . 2024-12-29
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No idea how it got so many good reviews. Im not Vietnamese but the food is an insult to authentic viet food. Took pho with beef steak and it was horrible. Meat like chewing gum, „soup“ tasted like boiled water with some knorr powder that I can make at home and the „noodles“ were like those ready made sloppy overboiled noodles from supermarket. Service: had to wait and ask for receipt as they didnt even provide it. No waiter came to ask if the food was good like they do in other restaurants. Very expensive for what you get.
Jane . 2024-12-29
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I had the curry beef brisket ramen which was really tasty. The beef was soft and the broth was full of flavour - good portion sizes too! There’s also a nice atmosphere inside the restaurant, and the staff are welcoming and friendly.
Chloe . 2024-12-28
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Excellent meal. We both loved the Pho's and squid starter. Also the place is dog friendly. 👍👍
Sanna Broyad . 2024-12-28
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Really tasty food. Friendly attentive staff. Great experience
John Hatzidakis . 2024-12-27
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Great food, great staff - very well run operation and probably my 5th or 6th time at the Canterbury branch.
Gelpen . 2024-12-20
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Really like this place , the food is tasty and fresh and the service is always very good. Friendly and engaging staff.
Andree Blyth . 2024-12-20
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Had a great meal here, summer rolls, spring rolls and rice bowls. Good service. Went on a Thursday at 18:30 sitdown with no booking.
Thomas Coombs . 2024-12-19
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My god… this is not Vietnamese food. Please, if you are Vietnamese, do NOT come here. Các bạn ơi dung an o day. Te lam! Using pho noodles in bun bo hue. About as authentic as Katie Prices breasts. Avoid if youve ever had pho in VN.
Dom Reed . 2024-12-18
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The staff were great, but the food and drinks were a letdown, especially if you’re into authentic Vietnamese cuisine. The iced café sữa đá was just wrong - condensed milk sitting at the bottom, ice thrown in without even a stir. No Vietnamese in their right mind would make it like that. The phở was okay, not amazing, but Bún Bò Huế with phở noodles? Seriously? And the broth tasted like spiced-up phở soup with way too much chili oil and no hint of shrimp paste. Overall, it felt like a watered-down take on Vietnamese food. We had high hopes since the menu was written in proper Vietnamese, which seemed promising. Unfortunately, the execution didn’t live up to the expectation. In general, no I don’t recommend. A very bad demonstration of Vietnamese cuisine. (Iced tea was good.)
Yen Le . 2024-12-14
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I really enjoyed my meal and our server, Ben, was excellent
Claire Slater . 2024-12-14
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Reliably delicious and as authentic as you’ll likely to get this side of the river. Staff are always really helpful and accommodating too.
michael richardson . 2024-12-08
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Shania was superb, really helpful and friendly.
Jacob Callicott . 2024-11-30
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Had a lovely meal with family . Ben was very friendly and helpful.
Mary Mallinson . 2024-11-30
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Food was amazing, hot and full of flavour, staff were great, even though they were busy they greeted us warmly and seated us quickly, checking in with us to make sure everything was ok with our meal. Pho have a good range of dishes. The open kitchen helps to build the atmosphere of the place and the music playing was quite lively and up beat. I will definitely return.
Ricky Baker . 2024-11-29
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Great food, Filippo was amazing
Nathan . 2024-11-27
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Sunday evening, so maybe atmosphere is unfair, but service was really poor, and food not much better. The restaurant is clearly focused on takeaway / delivery, as various bags went out the door whilst waiting 30mins+ for our food. Even when our starter came to the counter, it waited there for five mins, and when asked whether it was still warm, the waitress used her bare hand to check whether it was still warm. Curry main was nice, and the Summer Rolls were too, but the Wok Fried noodles were tasteless. Disappointed overall, and wouldn’t recommend anyone visits.
Richard Keir . 2024-11-24
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Great Food. My favourite were Vietnamese Pancake and beef combo Pho Staffs were welcoming. We got blue light discount as well.
Myatkaung Lwin . 2024-11-23
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Nice service and the food was really nice!
Lima Petré . 2024-11-23
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Good food with a very good selection of vegan options
derek metcalfe . 2024-11-23
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Had early dinner here. Air conditioning broken so freezing. No complimentary drink etc offered. Wouldn't come here again. Staff very nice. Food good but atmosphere desperate
ann doyle . 2024-11-21
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Not what I was accustomed to after eating for years in the pho shops in Houston Texas. But different is sometimes better. The brisket pho was excellent, the summer rolls were fresh and well made.
Michael Wesselman . 2024-11-19
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Fake Pho. Don’t carry that name
Joshua Hoogeboom . 2024-11-19
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The service was good, although our beer and food did go to the wrong table initially but they did apologise. Our food was lovely we had the curry. Just enough spice and very tasty. It's our second time and we would come back.
Morph8 . 2024-11-15
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Had the pho with the garlic steak and a glass of Vietnamese iced coffee, delicious overall and the service was efficient as I was on my lunch break. Will return again.
Phuong Le . 2024-11-15
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Always one of me and my mums favourite places to eat in Canterbury, never had a bad meal. It’s always delicious, especially the veg options! The staff are also all very nice. :)
Lily Ford . 2024-11-14
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We booked a table and had a great time. The servers were really friendly and very lovely. The food was great!!! The spring rolls were my favorite! Overall a great experience.
kiwi n . 2024-11-13
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I've never had Pho before and it's DELICIOUS I am an absolute convert (Wagamama who???). Loved the vibes and chill lighting, and can't say enough about our super friendly, cheerful, and energetic service staff! Absolutely 10/10, would Pho again.
katiesoddsocks . 2024-11-13
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As my friends ex wife is Vietnamese, we thought we'd give it a try.... We were very pleasantly surprised. Give it a go if you fancy something a bit different.
Foxy A . 2024-11-13
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Holly was incredible! Haven’t ever had better service!
Niamh Sherlock . 2024-11-12
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Delicious food, friendly and efficient service. Couldn’t ask for anything more really, would definitely recommend 5 ⭐️⭐️⭐️⭐️⭐️
Gareth Parker . 2024-11-12
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Amazing, tasty, good value lunch at Pho
Lorraine Smith . 2024-11-10
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Visited PHO Canterbury branch with my boyfriend for lunch on Saturday. The food was absolutely delicious - fresh, flavouful and well presented. The staff were extremely friendly and welcoming. We are looking forward to coming back to try desserts next time.
Alex . 2024-11-05
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Was greeted and sat down with the menus. We had a look and chose what we wanted and then proceeded to go unnoticed for least 10 minutes. Tried catching the eye of the waiting staff but no one noticed. We then saw people come in and get seated after us and then be served. At this point we got up and left, no one decided to see that we were OK or anything. Really disappointing as we thought the food looked amazing.
Taylor_Made_Gaming . 2024-11-03
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Service from Holly and staff is excellent. 👌
Maurice Dillon . 2024-11-02
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The long wait for the waiters was not the best impression. We waited 15 minutes to order, then 20 minutes for the starters, then another 25 minutes for the second course.
Cергей Янев . 2024-11-01
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As a solo traveler you get a place in the last corner. Service was as distant as possible and tried to ensure quick processing. Had an ergo of the house. Shrimp were good. Chicken dry and tasteless. The beef was dry. The soup was lukewarm. The noodles inside are a single lump. The additional ingredients (lime, soy sprouts, etc.) were absolutely carelessly prepared.
David . 2024-10-31
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A lovely location in Canterbury, giving plenty of opportunity to overlook lanes of Canterbury. An excellent selection of tasty Viatnamese food. Low lighting adds to the romantic atmosphere.
Rosemary Lagrue . 2024-10-31
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Really tasty food. Generous portions.
Simon Cooper . 2024-10-29
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If I can give 0 star I will. Complete waste of time. We were there today and ordered around 13:00, waited for 45 mins to be served one of our starters. We decided to leave at 13:55 and at that point we have only been served 1 summer roll and the rest of the order never arrived. If your staff has messed up the order just be honest about it and let the customer to decide if they are happy to wait. Terrible experience.
Amy W . 2024-10-28
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today i sat down and ordered a pho. i waited over 30 mins and my food never came. i didnt mind waiting as it was busy however everyone sitting next to me had received their food even though they came in after me. this felt very unfair. i asked a member of staff when my food would arrive as everyone else’s meals food around me had already arrived and i was told “we’re busy and it will be here soon” i love pho as a chain so im really disappointed by this service ngl, dont understand why i didn’t receive my food and everyone else did? at that point i just left bc i was starving. do better
Tabatha . 2024-10-28
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Pho was great, relatively large portions, nice athmosphere.
Katarina Mikulova . 2024-10-20
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Great experience, we really enjoyed our meal. Ordered prawn crackers, starters and mains, just too much so couldn’t finish. Cocktails were good too. The team on the floor were great.
X X . 2024-10-19
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Had a lovely meal in Pho Canterbury last night Sat 12th October 2024. The starters, main and desert were all delicious, well done Ben, our server who was, attentive without hovering, friendly and knowledgeable 👏👏👏 …
Andy M . 2024-10-13
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They served me and my friends cold food and I had diarrhea when I got home.
Tcy va . 2024-10-13
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Had a lovely meal in Pho Canterbury last night Sat 12th October 2024. The starters, main and desert were all delicious, well done Ben, our server who was, attentive without hovering, friendly and knowledgeable 👏👏👏
Andy McEwan . 2024-10-13
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Staff were seemingly friendly. The starter was well flavoured but a little dry. That's where the good stops, the broth of both phos were bland, the noodle dish was very oily and half was cold and the other half hot. Would not come here again.
An arab abroad . 2024-10-07
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Pho is the best food in my life. Love it it
Domingos jose . 2024-10-06
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Nice Vietnamese food in Canterbury, easy to find around the church, nice decoration, a lot of space for seating. The staff very friendly and welcomed, food are delicious and fast, I love beef 3 in 1 pho, their chili oil is very tasty. Also you can have student discount, very valuable to chose
S Liu . 2024-10-05
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Loved the Hot & Spicy Brisket Pho
Ana Victoria Hernandez . 2024-10-05
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1st time at this chain of restaurants, popped into Canterbury for mooch and lunch, beef brisket classic curry - beautiful full of flavour coconut base and you can choose cauliflower rice instead of white rice, husband had the chicken spicy soup and really enjoyed it, we also ordered a portion of prawn crackers. I will definitely visit this chain again if there is one in town when next visiting somewhere. Staff polite and helpful, speedy service
Kim Parr . 2024-10-05
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Delicious food and quick service. Lovely waiter. Definitely worth giving it a try, you can’t go wrong 💖💖💖💖💖💖💖💖💖💖💖💖💖
Dayana E . 2024-09-29
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Normally good but food took ages to arrive and was given to other customers arriving long after us. Servers took 30 minutes to give us bill and we had to ask twice before it was finally given
isabel . 2024-09-28
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Service was very slow. We didn't all get our meals at the same time
Anne Lee . 2024-09-24
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Excellent food, no nonsense, just bloody yummy
Bruce Ure . 2024-09-20
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Daughter loves the food here and brought me for the first time. Food was okay but the service was shambolic, comically disengaged and surly - straight from the school of Basil Fawlty - by all bar one guy, who was rushed off his feat. How we all envied those tables! Four servers were vying to seat customers before returning to the door and standing at ease crowding it out less than 10 feet away from our section, all chatting/staring into the middle distance or taking turns walking very fast down the middle of the restaurant and back with their own drinks, all the better for all that standing and chatting, I suppose. Meanwhile one guy worked from the far end of the restaurant and never stopped serving.. up our end It appeared to be a needle match between the four servers hanging out amongst themselves by the door on who can ignore the top end tables the longest. We honestly had no idea who our server was supposed to be and neither did those around us, in no man’s land. We had plenty of time to take this all in as the tables in our sections were actively ignored…. We checked with our fellow diners. It became a running joke. After 20 minutes we had to catch one of the speeding drifters on passing who was clearly displeased about having to take an order. Perhaps she lost a bet? Server was impatient, snappish and short. We made sure to be unfailingly polite, in comic stark contrast. We were congratulated on getting someone by our fellow, equally neglected diners. We were now all in this together. It was the same for trying to order additional drinks and the bill, a game of catch them if you can. Nobody had their tables checked in on, nobody had waited less than 15 mins before ordering, queries were not responded to. Don’t bother with this place if you have allergies, or wish to order more food or drinks. Paying takes nerves of steel. Finally, after one last hopeful glance and smile to draw one of them in, it took several attempts, we managed to request the bill. To be Rewarded with the card machine slammed onto the table before the server literally turned her back and left without a word, all the better to be further ignored. She did the same to those around us. It wasn’t personal. We completed the transaction ourselves and had to just… leave the card payment unit on the table…? No receipt opportunity with this self serve vibe but my card was charged so there’s that I suppose. We made sure to mention the card machine was there to one of the fab impassive four on our way out. They did not seem bothered nor made any attempt to fetch it. Definitely some kind of bet going on, we thought as we escaped. Our order was wrong but it was not worth trying to tell anybody as they hated being distracted from all that standing, drinking and chatting by the door. Do not try this place unless you enjoy a lived in experience of comically bad service. Which you then have to pay for. In a heavily competitive restaurant scene I don’t see this place lasting long unless someone sorts out the professionalism of its serving staff. None of them were young. This wasn’t immaturity, It’s not cheap and Canterbury is used to better, engaged service even on the most basic level and gets it everywhere else. If you want a chain, go to Wagamama’s instead. There was little point telling anyone on the day, who on earth would we have told?
SJ Hawksworth . 2024-09-12
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Wow I have never seen such double standards place . We were sit in menus arrived and you needed magnifying glasses to be able to read the Menu as the lighting is designed for youn couple to canoodle rather then paying customers to enjoy a night out. Ordered a beer we are out of it , for the purpose of people reading my review As a Former Director of 4/5 hotels and award winning restaurants currently retired, the first thing you do you brief your team and train how to inform the customers and make their dinner pleasant. We ordered baby squid and beef rolls for starter . Squid delusion and beef dry and awful. Main course I ordered King prawn soup noodles and my wife Chicken noodles soup mine fresh plump and delicious her chicken was cooked summer 2021 dry and disgusting. . We asked for the bill machine was brought in no question was everything ok I even mentioned the quality of my wife’s food . Just process the payment no receipt.Hello this is Britain we have please and thank you here not treated like dogs . To summerised and add insult to injury the tables were wiped out with the napkins that earlier the customers were using to wipe their mouth. Hygiene Zero .You use de sinniteser to wipe off germs. I want be going back I do not understand how this people are allowed to trade with such poor standards.
Tour10167762992 . 2024-09-11
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The food was good: classic noodle soup with beef and king prawns. Staff: Fast and friendly. Prices: Ok, but 15% tip is default. Too much in my opinion.
Steffan Wolff . 2024-09-02
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First time but not the last. Really enjoyed most of the food and the service was perfect - only criticism is the banana kids fritters, didn't taste like a banana but more a savoury dish so shouldn't be classed as a kids desert
Gdrew1983 . 2024-09-01
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Mediocre is the best way to describe this Vietnamese restaurant. The food is very average, service is poor ( never deliver any tap-water we asked! No one come around once to ask “how are things going? Is food tasted alright? We also can tell The bean sprout are not too fresh at all. (I took a photo of it)! I understand the difficulty of running a Vietnamese restaurant in Canterbury, but the service can be train and no excuse for foreign flavor or delicacy!
Steven Cheng . 2024-09-01
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My partner and I have been here for our second visit and it was even better than the first! The chicken wings are sublime, the spicy dipping sauce was hot but also flavoursome and the the vietnamese pancake that my partner had was also really nicely done. I went for the Curry Pho with beef and it was absolutely lovely, I could have eaten another! Loads of beef and noodles, not stingy like some places we've been and her not chicken wok noodles were incredible. Cocktail menu is extensive and very different to the normal stuff and it was well sampled by us, verdict was they are sublime! Service was second to none, friendly and helpful staff, overall a fantastic meal out for not a massive bill! Will be going again for sure!
Samuel Nicholson . 2024-09-01
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Absolutely lovely food, and the service was very friendly and good. If you like Vietnamese, then you can't go wrong here.
George . 2024-08-26
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We had lunch a busy Sunday in this restaurant. We ordered for starter the summer spring rolls but we were disappointed. We had this started before in another Vietnamese restaurant and had high expectations. Unfortunately this one wasn’t even made from fresh ingredients. Moreover we were waiting for long our mains, it took them over fifteen minutes to serve mains after we finished the starters. My main was better than the starter but to be honest nothing great. I wouldn’t visit this restaurant for second time. On positives was the kindness of staff.
antoncarth . 2024-08-25
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Good food. Good place . Good staff. Just the right amount of spices .
Dr Ipsita Konar . 2024-08-25
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Big disappointment! My salad was full of chili, even though there was none of it on the menu. When I ordered, I asked the waitress whether the salad was spicy, and she said no. My tip: If you don't like chili, you should definitely say that you have an allergy. Because the menu and service don't help here. There is loud music inside, the service is friendly but has no interest in the guest. Basically just quick turnaround.
Alexandra Forst . 2024-08-24
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Amazing food, authentic, fresh and delicious. Warm welcome and incredible service from Gaia who was so helpful in helping with selections and providing information regarding the menu. So refreshing to be served by a young lady who clearly enjoys meeting people. Well done Pho.
Sue Cooper . 2024-08-21
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As a Vietnamese, with all due respect, I find the food here extremely disappointing. Bun Bo Hue (Spicy Beef Brisket with Bun Noodles) was too oily and it lacked the signature flavour of lemongrass and shrimp paste of the dish. I understand it’s difficult to replicate, but with dried lemongrass, you could still come very close to the real thing. Also, the noodles were undercooked. Definitely not worth a retour for me. However, in all fairness, I gave four stars to the friendly staff!
Huyen Kate Pham . 2024-08-20
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food and service was brilliant. our waitress gaia was very helpful and gave recommendations for food.
KenZo . 2024-08-18
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Easily mine and my partners favourite place to go for dinner. Excellent quality food, and a good price as well. We are often served by Aaron, who frequently gives us recommendations and gives a fantastic experience every time we visit. We will (of course) be back! Many thanks to Aaron for being a fantastic host once again 🤞🏻
Dotmars (Dotmars) . 2024-08-17
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I come here regularly and am always impressed with the delicious food and quality service by the staff. I’d like to mention Aaron specifically as he is always so kind, funny and professional whenever I come in, even if he is not our waiter. This service is what makes us keep coming back! The perfect place for a tasty meal and a good time.
Keeley Smith . 2024-08-17
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Very disappointed!! Order crispy spring rolls was okay. Then order wok stir fried chicken and beef. They were oilly and beef were chewy. We didn't finished them. Checked bill and went for another restaurant.
Wilasinee Osathanond . 2024-08-17
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Pho Canterbury never disappoints! I’ve dined here multiple times, and each visit is consistently amazing. The pho is incredibly flavorful with rich, aromatic broth and perfectly cooked noodles. The fresh ingredients really stand out, making every bite a delight. The staff are always warm, welcoming, and attentive, which adds to the overall experience. Whether you’re a fan of pho or trying it for the first time, Pho Canterbury is the place to go. I’ll definitely keep coming back for more. Highly recommend!
Roberto Celiano . 2024-08-13
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The food was delicious but the service was extremely lacking. We had two small kids and had to ask to place our orders after a lot of attempted signalling, got told the crepe would take 15, fine, bizarrely it comes in under 10 with the fresh rolls but then it’s over 50 minutes since we sat that we still haven’t had the kids egg rice, pho or salad delivered. I chase and order prawn crackers for the kids to try and get them something. Pretty sure half our order was forgotten. None of the staff seemed to be aware, dishes left on table for ages and half the meal missing. The food was great but wouldn’t recommend for young families..
Felicity Scott-Milligan . 2024-08-10
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Fantastic Pho, highly recommend the brisket over chicken for your Pho, the pomelo salad was weird but in a good way. Don’t forget fish sauce! Service was quick and the food was super fresh
Navid . 2024-08-10
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Absolutely loved everything about Pho So many GF and Vegan options Great tastes and textures
Terry Lucking . 2024-08-06
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Went here prior to going to the theatre. We told them we were a little tight for time and the service was brilliant! I shared some crispy pork spring rolls and they were delicious. They were a starter but we asked for them with our main course due to our time restraints and they happily obliged. I had a main of Classic curry with king prawns and it was absolutely wonderful. Thick creamy sauce with huge prawns which was fragrant, tasty, filling and just the right amount of spicy heat. I can't wait to go back!
Debbie D . 2024-08-02
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We had a nice evening at Pho restaurant and enjoyed our food. The waitresses Viola and Holly were the best, friendly and fast and made as feel at ease.
Sebastiano Ragusa . 2024-08-01
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The five stars that the place would have deserved both from the point of view of the food, both for the dishes served and for the kindness and cheerfulness of the staff, are miserably lost due to the very high cost: consider that a dinner here costs more than average restaurant in London, in Canterbury however the prices are generally much lower. Pho which is a traditional Vietnamese dish soup is presented in multiple variations and it is possible to combine it with other traditional Vietnamese dishes with many veg and vegan foods.
Mattia Baglieri . 2024-08-01
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Amazing food and great staff!!!
francesco vairo . 2024-07-31
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Our most recent visit was excellent. The food was very good; the portions were large, hot, and of very good quality (I highly recommend the squid as a starter and the prawn curry/vermicelli noodles as a main. The current staff are very friendly and accommodating alongside a good atmosphere to dine in with family or friends. The manager went above and beyond to ensure a great experience after a previous issue, which we really appreciated, and made us feel valued as long-term customers. Thanks!
C J . 2024-07-30
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Great experience at this Vietnamese restaurant. Lottie and the other staff were attentive, friendly and helpful. The food is delicious and the service is quick, efficient and great value.
John K . 2024-07-28
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Viola was very attentive and made our meal enjoyable. Food was excellent as always! I had the curry with broken rice and the pork spring rolls.
Heatherydt . 2024-07-27
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Neave was brilliant, first time to a Vietnamese restaurant, she was extremely knowledgable about all the dishes and her recommendations were spot on. Food was delicious, A* fully recommend
Sightsee800305 . 2024-07-27
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Absolutely amazing hidden secret. Everyone must come. Venus is amazing! Really impressed. This is the best kept Kent secret.
Pitch To U . 2024-07-27
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Excellent Vietnamese cuisine - we got the Pho and the Bun. Both were tasty with perfect portion sizes! Would come back.
Mehul Vora . 2024-07-27
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The soup of my wife and older daughter was good and also the noodles of the younger one. I did not like my fried rice though. The spring rolls were good though. That is why I only give 4 stars. The service was good. The restaurants interior was good and the bathrooms clean. I did not like that the air conditioning was quite cold even though it was not hot outside. In general a good experience.
Max Anderitschka . 2024-07-27
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Absolutely stunning good and service. Will definitely be returning
Stacey Shemmings . 2024-07-26
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Great meal before the cinema. Food was spot on and service from Neave was great. Quick and attentive. Would recommend
Philip James . 2024-07-26
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Great ambience, nice food, excellent service from Eve
peter guthrie . 2024-07-24
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Food was great and came quickly, stuff were also super friendly! Would recommend!
Connor Beerling . 2024-07-24
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Wonderful staff and a lovely atmosphere. The food is amazing, will come back again!
Gabriella Davies . 2024-07-24
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Always great when i visit, staff are attentive and the quality of the food was top notch ! Will be back got sure.
mathew foy-philp . 2024-07-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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