Based on 685 opinions finded in 1 websites
Based on 685 opinions finded in 1 websites
Nº 232 in 657 in North Lanarkshire
Opinions
Stayed here recently, great hotel, friendly service. Beds are awesome as always. Defo be back.
Douglas Rigby . 2025-01-03
MORE AT Google
Great stay. The staff are always pleasant and make me feel welcome. Rooms were clean. Will be back in May hopefully. Thank you for another great stay
mark mcneil . 2025-01-02
MORE AT Google
Friendly, quick check in and room was spotlessly clean. Receptionist was really chatty and helped us with a few lovely dinner recommendations.
Nadine Paterson . 2024-12-30
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Hotel great and restaurant is nice. food & service were fantastic and staff very helpfull.
Martin Kirkwood . 2024-12-27
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Stayed between here and motherwell always use premier inn when visiting family, rooms were clean. Restaurant was quiet, staff were friendly
S T Con . 2024-12-27
MORE AT Google
Good stay plenty of parking brilliant
graham young . 2024-12-19
MORE AT Google
Please don’t waste your time,!! Rooms are fine, but since the restaurant is guest only, it’s not as easy as getting a few beers. And a meal as it use to be. Definitely avoid these guest only premier inns. Be prepared to wait all night.
Ajay . 2024-12-09
MORE AT Google
The rooms are to be as expected. Stayed for 5 nights and no cleaning or re-stock of tea/coffee throughout. Since the Brewers Faye pub has gone and now run by the Premier Inn staff the place has taken a dive! On an evening, run by youngsters who just want to get home. 1 of them helping themselves to drinks (not paying) and telling us the bar is closed and we must leave even though they are sat there with a 1/4 pint. Wont be staying here again!
Robert Spencer . 2024-11-28
MORE AT Google
We've been going here for years but every year it gets worse the rooms for what we paid for a week are poor desperately in need of renovating some staff were very helpful some were totally abysmal 2/10 rating from me
David Wood . 2024-11-21
MORE AT Google
Staff are very friendly Rooms are clean
MR Diddy . 2024-10-10
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Karen on the front desk was really helpful and friendly 👍🏻
William Linfoot . 2024-09-23
MORE AT Google
Close enough to Glasgow not to be a pain to get into the city (by car), but far enough out that it can be cheaper to stay. The location itself isn't too bad, and proximity to the country park, which has food and amusements, makes it a good place to stop over (more than just a bed). We ate down at Monty Jack's for our evening meal, so cannot comment on previous reviews about dinner, but breakfast was just as any other Premier Inn... Cooked has to be ordered, rather than self serve, but that is also quite common. No complaints at all. One minor issue, if you're in room 101 or 102, the floor and door just outside these rooms are very squeeky. I was woken several times by late comers and early risers.
Rich Andrews . 2024-09-09
MORE AT Google
The restaurant is not good ,hair was found in food. It was understaffed. One person only serving on desk in hotel and restaurants 😕
Angela Rawe . 2024-09-09
MORE AT Google
Room clean, polite receptionist. However the meal deal eas disappointing Short staffed, hair in my curry 😞 A replacement was offered but I couldn't face it We were given our wine for free Poor waiter was dividing his time between the restaurant and reception. Only a few customers, at the time,but a long wait.
Angela Rawe . 2024-09-04
MORE AT Google
Nice place bit like a maze but rooms nice,clean and tidy all you want and a comfy bed
steve fletcher . 2024-07-08
MORE AT Google
I am leaving this review for a family member. Big shout out to all the staff at (Bellshill farm) Bellshill Premier Inn..Iv been staying here4many years on visits n never once been disappointed with the welcome from everyone.. The staff have always been absolutely lovely and again this visit went out of their way..Christine n Vanessa arranged a lovely Birthday surprize in our room which really made my day..a big thanku to all of you..ur all a credit to the company..June Bonnar
David Wales . 2024-07-06
MORE AT Google
If you are staying for several days, try to tell the reception that you want them to make your room for you and then hang the sign in which you notify that you have asked the reception to make your room for you!!!
Ferran Vidal . 2024-05-29
MORE AT Google
rooms aren’t cleaned properly, reception staff are friendly but cleaning staff are slow. Wifi was a big problem, absolutely no service at all so we couldn’t use mobile data either. Drains in the bathroom made a foul smell too. Do not recommend.
simran thandi . 2024-05-06
MORE AT Google
In a nice location, the food of the hotel's restaurant very very nice (dinner and breakfast) BUT the rooms are DIRTY!!! Before we used it, the bath was full of pubic hair around and the toilet was stinking urin. Awful 😞 Although I complained to the receptionist she replied: - Well ..we are fully booked... Well I am sorry but I am not staying for free!!! Nevertheless nothing changed. Nobody cleaned this bathroom. You could see the stains of other people's mess 🤢 I had to clean it (with what I had) myself. Very bad experience.
Athina Sidera . 2024-02-11
MORE AT Google
Great hotel only complaint was a very horrible stain on the sofa. Brilliant bath and shower, comfortable bed.
yvonne almeida cabo . 2024-02-11
MORE AT Google
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1598 Opinions
Asked for 3 kids meals to arrive with 4 adult starters ordered around 5.15pm. This didn't happen. We waited & kids shared starters as they were hungry. Asked where kids meals were. Told they'd chase it up but nobody came back to our table to explain. At 6.15pm we asked where the mains and kids meals were. Just being plated apparently didn't arrive. At 6.25pm we cancelled the adult meals and asked if just the kids could be fed. At 6.35pm we spoke to a manager who said no charge for the cancelled meals. At 6.40pm we also cancelled kids meals and left. As we walked away from the table, one kids burger arrived. Shocking service. Later told only 2 staff members working in the kitchen but every other table seemed to be getting food, including many who arrived after us. Unable to leave zero stars or I would have.
184 Opinions
Food was ready 15 mins earlier than set collection time and I hadn't left house to collect, so food was lukewarm by the time I got home. Korma was bland, hardly any taste to garlic naan and chips were soggy. Sauces were missing, so I called and asked for them to be dropped off but gave up after waiting for 2 hours. Unfortunately I have seen a decline in quality of service and food recently from a takeaway I have used for 30ish years.