Based on 361 opinions finded in 1 websites
Based on 361 opinions finded in 1 websites
Nº 275 in 353 in Lichfield
Opinions
We have a pleasant stay on Christmas day! Thanks for the service of the hospitality team of Fradley.
TC LAM . 2024-12-26
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The premier inn at fradley was quite hard to find due to bad or non existant signage however when we got there the staff were brilliant friendly and accomadating thats why i put 5 stars for accomadation and stay and 3 stars for location STAFF BRILLIANT
Trevor Morris . 2024-10-14
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Rooms feel like decommissioned army barracks. No restaurant. Would avoid. Staff were very lovely!
Jack Boswell . 2024-09-13
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Not your usual Premier Inn. So there is no breakfast or place to eat next door as you would usually expect from a Premier Inn. It is quite dated, actually have a room key, not a card! And you can tell it's not been updated for a while. But all of that really doesn't matter. The location for us was perfect. Beds are usual Premier Inn extremely comfortable standard and rooms are spotless. The thing that really makes this place are the staff, they are all so lovely, friendly, helpful and happy. They provide items for breakfast such as cereals and porridge, as well as things like pot noodle on reception, which they sort out themselves and just ask for a Charity donation. Chloe, Kelly, Jean and the rest of the team, thank you so much - and I hope our rooms weren't too muddy when we left.
Debbie Snailham . 2024-05-27
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Dated hotel, no food offering. Handy for A38. Updated bathroom was good.
nick1of2 . 2024-05-21
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Looking a bit tired, but still very comfortable. TVs in the room are old and small. No restaurant, but shops and fish & chips nearby.
Ian P . 2024-05-18
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Ok rooms a bit basic.nice to have a bath...price a lot for what it is
Tim Brooks . 2024-05-13
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Lovely stay shame there no restaurant at the hotel
richard myatt . 2024-05-11
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I would not ever visit this site ever again, as apart from the friendly and helpful reception service the rest of the offer is very poor. poorly lit carpark with a massive pothole in the entry, no food services at hotel, corridor smelt unpleasant, room tired, small TV which the remote didn't work. luckily I didn't pay for this stay as 120 pounds for this shoddy offering is daylight robbery.
Tim Gilmore . 2024-04-01
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On a cycle tour and the staff were so kind and helpful
Karen Nielsen . 2024-03-24
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As you would expect. The only downside is that there is no dinner or breakfast...
Sharp eye . 2024-03-20
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seriously, as soon as I was given the key you just know, booked and paid for by my company but jesus £90 for something dating back to what seems the mid 80's is scandalous, there are good points that you do get and why people do return to premier inns and that is the comfort of the beds and the general cleanliness, that I can't fault nor could I with the chap on reception, very friendly and efficient, now let's get to the ugly bits, why premier inn as a company think that a 1990 TV positioned miles away and one plug socket not even bed side is suitable is beyond me, if they are charging what seems a standard rate then the rooms need updating, one other good thing I forgot to mention is at least I got a mobile signal in this older type building compared to the steel boxes that premier inn assemble for their hotels
ian . 2024-03-19
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One of the 'old' generation Premier Inns - limited power sockets (1 accessible) no USB points, small TV. Room was clean, the bed was comfortable and the shower was good. Location is a major downside - just off the A38 with a disused/boarded-up pub next door. Nowhere close to buy food, nearest shops are about 10 minutes drive in Fradley.
Nich Walker . 2024-03-19
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989 Opinions
Visited here a couple of weeks ago and I was extremely dissatisfied with the food and service. The staff were stood around the bar and appeared annoyed when asked a question. There was a mix up with our food and we asked our waitress Erin for help, she did not help, instead she went to stand around the bar and talk to fellow staff members. Would not visit again.
545 Opinions
Ate from here few times now allways really good, but never any free prawn crackers 🤣
79 Opinions
Totally lacked atmosphere and warmth. There was no background music or even chatter. I could hear a couple in the kitchen discussing a member of staff which was poor and then I’m assuming the poor girl was having a review of her work to date in the cafe with customers all around. The coffee was mediocre and the sandwich was lacking in chicken. Really disappointed and wouldn’t return.
1653 Opinions
Just enjoyed a lovely Christmas Day lunch. We had 4 children with us and were made to feel really welcome. Service & food excellent and all the staff were so friendly. Thank you all so much.
642 Opinions