River House Restaurant in Stirling

This restaurant is absolutely fabulous and well worth a visit.

One of the best experiences I have had for luncheon visit.

Visited here today with family. Resturant was decorated lovely. Meal tasty but could be doing with a proper amount of vegetables with the main dish.. could hardly see the veg on plate !! Pathetic minimal amount for the prices one has to pay.

Great food and great service Lovely place to eat

My elderly parents, husband and I had an afternoon tea in the bar area. I had phoned to book and was told there was no need to. The Christmas decorations are absolutely fantastic. The food was tasty and we all enjoyed it. Although we have been on holiday in the area for many years, this was our first visit. We shall be back!

Pre Christmas meal with neighbours..this place ticked all the boxes! I like to leave a restaurant feeling I've had a good feed...omg, I could have done with a lie down after this meal!! Had the haggis as starter, turkey as main and chocolate tart as desert...couldn't fault any of it. Service was quick and most importantly, cheerful!! Decor is beautiful, location is perfect..especially if coming from perth by bus....dropped right opposite restaurant and dropped back at broxden. Price wise for 2 of us, £120 for 3 courses, beer wine and a cocktail, all of which were fantastic, didn't grudge it. We will defo be back a few times in 2025.

Friendly welcome upon arrival, place was very busy but seated quickly to our table. Service was good and food was delicious, will be back!!

Super Christmas decorations! Lovely atmosphere. Delicious food. We had the Christmas 3 course lunch.

Went for Xmas meal table completely undecorated no crackers very poor decor considering we were a large table of 15 extremely disappointed as I'd been told it was now much better I'm afraid not pub grub at extortionate prices

Just returned home from a lunch with friends at the Riverhouse in Stirling and would like to express my dissatisfaction in which a problem with my main course was dealt with by their waiting staff without referring this to senior manager for a more acceptable outcome. I had ordered rump of lamb as a main course and was advised that it would be served pink which is exactly how I expected it to be cooked. However when the meal was served the fat had not been rendered on the lamb and was clearly white in areas, difficult to cut even with the supplied steak knife with raw meat in the centre In addition the meat had not been allowed to rest and was leaking blood onto the plate and surrounding accompaniments, and therefore not very appetising. This was politely pointed out to the waiting staff who to be honest had no understanding of the problem but immediately removed the plate for the “chef’s” opinion. Upon the waiter’s return I was advised that the chef had explained it was impossible to render the fat and serve the meat pink. (This chef should be retrained if that it his limitations) Furthermore if the meal was requested to be remade it would be served exactly as before which was not really an answer that was expected and was obviously declined by myself. I was offered to reorder my main course from the menu but as my wife and friends had almost completely their meal by the this time I kindly rejected this offer. The desserts were order by the others but I was now still very hungry so ordered a starter (much to the amusement of the staff) to save calories and appease the hunger pangs and consumed thus as others tucked into Apple Crumble, Ice Cream and Cheese Cake To be fair the cost of my main course was removed from our bill but this is never a answer and does not make up for the very disappointed lunch on my behalf which should have been referred to a Senior restaurant manager immediately. On a positive note my wife and friends had an excellent lunch and complimented the waiting staff on their kind attendance so will return as we have done on numerous occasions over the many years. A bad mark on this occasion and should have been brought to the attention of the management at the point of concern.

This is how you run a successful business. Place packed, lots of quick and intelligent staff and the food is pretty nice. There isn't enough parking and the prices are high for what you get, but because the place is packed then the higher prices are something they can easily apply without losing customers. So I can't fault that as a business strategy. Effort has been made to have the interior look very pleasant and the atmosphere in here is good with no riff raff.

Staff were less than attentive and had a bad attitude from the get go like our presence annoyed them as a large group of 16 originally suppose to be 20 informed that the extra 30 pound wouldn't be put towards the bill due to the terms and conditions which I fealt was a joke since our bill came to around 900 pound we were all left lingering in the lobby area waiting to be seated taken to our seat then the staff serving didn't know what drinks were what the service of the food was awful with constant shouting of food as if we were at a the bingo the food was awful the turkey was grim. At then end of the meal the bill was paid and some left cash at the desk as some paid cash and some paid card a waiter chased us down outside for 12 pound and we stated did you get the money from the desk which they hadn't . Didn't get a tip they can enjoy the 30 pound of deposit. Won't be back and would advise anyone wanting to enjoy the festive season with a large party to avoid also.

Lovely place and beautifully decorated for Christmas, sadly food not great at all. I would not recommend and it is pricy too. We waited for ages although staff were very friendly. It was very busy too which I don't quite understand

It is an excellent place to stop by, been in many times before. The service and the food and drinks are excellent. The beautiful surroundings are a pleasure to be in, and the atmosphere is always amazing. A Stirling treasure. A must visit.

Great staff, great food, great setting. We had our Bannockburn Rugby Executive Committee Christmas dinner on Monday. Our server Aaron and the team were excellent. The food was awesome as was the decorations.

A really nice experience celebrating a graduation. Service was faultless, food was delicious and a good range was available. Burger with haggis was great, the beef cheeks were tasty and steak pie was demolished. Sticky toffee pudding and apple crumble were fantastic. All in all it was well worth a five star rating.

Was here for Lunch about 2 weeks ago..very enjoyable..had the Maccaroni cheese..I thought there might be more Vegetarian dishes on offer.especially so near Christmas.🤔🙏maybe next year.

Enjoyed a large portion of superfood salad, ample for a lunch, very tasty and fresh. Building is light and spacious, but we did bump chairs with the neighbouring table. Thousands of fairy lights installed for Christmas, quite the decorating feat!

It was decorated very lovely especially at Christmas, however our table was booked for 6pm, we didn't get a waiter until 6:20 to take our food order. The main course was served after 7pm. Between 6pm (initial drinks) we were never asked again if we'd like any more drinks until we asked for some at 7:20. We were never asked how our meal was. I had the cod and chorizo stew and there was one little bit of chorizo in the entire thing. Then they had the cheek to apply a £53 service charge onto the bill. The service was extremely slow. There appeared to be a lot of staff but it lacked a strategy on how to serve and take care of its guests.

Went with a few friends for afternoon tea in Bobby's lounge. Lovely presentation, staff were great.

Excellent evening celebrating wife's birthday with family and friends beautiful venue great food and great staff

Beautiful setting, very thoughtfully decorated for winter/Christmas. Staff are very attentive and keep the place very clean. The music was lovely and the atmosphere was pleasant. I found the food a bit of a let down though when compared to what the location/setting promised. I had the fish and chips, which was of a standard of a local chip shop rather than a nice restaurant. I’ll likely not be back.

Really nice and welcoming but food overpriced and not all that good £12pounds 50 for a glass of wine .the steak pie was dry with very little gravy and the service charge is eye watering wow we will devenatly not ever be back absolutely a rip off please beware folks

Lovely lunch with friends. Good food. Nice atmosphere. Busy. Good service.

Our visit to Riverhouse in Stirling was on a whim as we were out and about for the day. The food was excellent and the service was just as good. Only reason I haven't given 5 stars is because of the parking, the car park on site is WAY too small for the size of the venue, there are more tables/seats than can be accommodated by the car park. There is another car park (not owned by the restaurant) nearby, which is a short walk away, which would be fine in good weather, or if none of your party have mobility issues. Unfortunately for us, we are disability parking badge holders and ideally needed to be parked close to the restraunt. There are a small number of disabled spaces on sight, but due to the car park being full these were all taken by inconsiderate idiots without blue badges, so there were no available spaces, and no one from the restraunt was making any attempt to ensure that the people using disabled spaces were entitled to do so, and for the muppet that thought putting a walking stick on your dashboard indicates you need a disabled space, you are sadly mistaken, if anything it suggest the opposite, you didn't need the stick to walk from the car park to the restraunt and are probably mobile enough to be refused a blue badge !!! Restraunt Team, reviewing the parking situation would be a benefit to the facilities, the car park is too small for the size of the restaurant.

Just enjoyed a lovely lunch. The food and service were both excellent. Christmas decorations really lovely - worth a visit just to see them !

We booked for supper - attracted by the gluten free menu. The food was excellent - I had tempura and lasagne - both gf- the gf menu was as extensive as the non gf. The service was efficient and friendly. We were so impressed we cancelled our hotel breakfast and returned there. Highly recommended for gf and non gf (they do dairy free as well).

Lovely place food service and atmosphere all just amazing. Love visiting here.

The food was delicious, and location was stunning

Everything is very tasty and very beautiful cozy. Staff and excellent. 100%

We booked at a poor time. 11.30 am. The cut off between breakfast and lunchtime.

Had private dining area. Felt very welcome and staff were very attentive. Food excellent. Had one of the party in a wheelchair absolutely no problems.

Always have the best experience here, our server Kayla was a great laugh. I have a fair few food allergies and they catered to them courteously. Highly recommend

Beautiful setting and decoration. Vegetable fajitas could use a bit more imagination as they consisted of onions and peppers only.

Very pretty and warm restaurant. We ate traditional dishes and it was a real treat. Very friendly staff. A nice discovery

Great restaurant, great choice of food and pleasant staff.

Stunning restaurant in a lovely location. The food was excellent and the staff professional and attentive. I'd highly recommend a visit to this restaurant if you're in Stirling.

Absolutely a wonderful place to eat! Presentation was great and the food delicious!

The food is good although takes time for the food to arrive

Fantastic lunch and staff were very knowledgeable and helpful

Lovely clean restaurant with great decor and lovely views. Efficient friendly staff. Beautifully presented breakfast at a reasonable price.

Lovely clean restaurant with great decor and lovely views. Efficient friendly staff. Beautifully presented breakfast at a reasonable price.

The location is gorgeous and restaurant impressive looking inside. Our group had booked the private room within the larger room so it was easier to chat with each other. All great so far but tbh the food experience was nothing like what it was last time I was there. As a vegetarian I find that our choices are never that exciting anywhere but what was served disappointed greatly. The starter of cauliflower bites were over cooked and hard but the main course was very pricey for what I had. Vegetable fajitas is normally a safe choice but I had onions and peppers in a sauce ( not a single other vegetable included) , presumably the same sauce that normally has chicken, prawns etc added. There was a huge amount if this on the plate but I left most of this and nobody asked if ok when I clearly hadn’t eaten much! I would have thought a restaurant of this standard can do better 🤔 The main event for me was the Affagato ( you can’t really go wrong with espresso and ice cream can you? ) Sorry Cawley, not impressed ( have been to Langbank restaurant and loved it!) but this was just not great for the cost!

An all-around excellent place to be with lovely surroundings.

This restaurant never disappoints!! The food and the service are truly amazing. We had fish and chips, it was fresh and so tasty - the batter was light and crispy 😋 The decor is beautiful, just stunning and it’s such a welcoming restaurant. All the staff are so attentive and are so friendly. Until next time River House!

Nice spot for breakfast. Lovely ambience and delightful cuisine

So disappointed. I ordered the salmon poke bowl but there was no salmon in the dish as the waitress had made a mistake. Not immediately obvious as the bowl is very full and I thought perhaps the salmon was mixed through the dish. My husband ordered the Sunday roast ... even after asking for a steak knife he could hardly cut the meat or tge broccoli stems ! When he did cut it it was too tough to chew. The 'creamed mash' listed turned out to be powdered and very dry. Staff were very sympathetic and did reduce the final total but it wasn't the experience we had hoped for ...

Enjoyed a fantastic evening meal here this weekend been here many times for lunch when passing so glad to get chance to visit for evening meal whilst staying down this way. All four of us enjoyed the food it was served quickly and tasted amazing. Beautiful place with gorgeous decor, first class!

Have been looking forward to going here for a long time, and have eventually made it today!! So disappointed in my meal! My husband had a starter, but I'm not a big eater, so decided to save myself for my main course. After he had finished his prawn cocktail, which he really enjoyed, we waited about 40 mins for our mains. Someone came over after about 25 mins to apologise for the wait, but only said there was a hold up when asked what the problem was. When we got our food, my scampi and chips was only just warm!! I told them, and they said they would change it for me. My husband had finished his by the time I had got mine again. The scampi was exactly the same again, and the chips were over crispy, and I struggled to cut them with my knife, never mind bite them. My husband hates complaining, and doesn't like me to either, so when asked if it was OK, I just said it was fine. By this time, I was too hungry to care anyway! The scampi tasted nice, it just wasn't hot which spoilt it for me. I certainly wouldn't recommend eating here to any of my friends/ family, and even though the place itself is beautiful, with a lovely ambience, and the staff were polite and helpful, the food and drinks are quite expensive, and you would expect it to be much better than it was for what you pay!

We arrived for breakfast and were really impressed with how beautiful the restaurant is, the decor is fantastic! Unfortunately, the food is not. 5 of us ordered different items from the breakfast menu and all I can say is that the food seems like an after thought. The Vegan fry was awful, black freezing cold soft avocado, Tofu scramble that was just pieces of tofu warmed up. The Benedict’s had under cooked poached eggs and pancakes that were cold and clearly bought in. I am just so incredibly disappointed, £70 for what was one of the worst breakfasts I have ever had. As this was the first time we visited the River House I am unsure if this is the normal standard….but doubt I will be back.

In a time & world where people like to criticise & complain, I would like to say how impressed I was with our visit tonight to Riverhouse. From the initial chance phone call at 7pm to book a last minute table, to when we arrived at 7.40pm, Laura gave us tip top high class attention.. Laura was polite, familiar enough to make my 78yr old mum & I feel welcome, comfortable and nothing was a problem.. The individuals who served us were also courteous & attentive without disrupting my wee but rare night out with my mum. Tonight was a well oiled routine that showed the establishment at its best.. Hugely grateful to laura who shone bright in her career choice, that can be difficult, with long tiring hours. Well done all front of house. Food was yummy too. Thankyou Claire Harrold

Quality of food and choices exceptional.Staff attentive and make you feel important

I got fish and chips the fish was cold in the middle,I got another one and it eas the same so I never bothered complaining about the second one,I actually expected something off the bill,I will definately never be back

We had breakfast here before visiting the castle, the service and atmosphere were very nice. Food is delicious, portion size is very good as well.

I ate a couple of times in this place for work, a truly beautiful and evocative place on a lake. Very good food, generous portions and well prepared. Exceptional service, compliments to the staff because they made me feel at home, very kind and always very helpful. Congratulations, if you're passing through these parts it's worth a stop! Beautiful experience

Had afternoon tea would highly recommend it it was presented beautifully and delicious, staff all nice .

Lunch with friends on Tuesday - first visit for us. Great menu, lovely friendly staff, busy & good atmosphere. Extra car parking nearby.

À very nice venue, from the outside in, everything is very swish. We arrived at the wrong time but luckily they were able to change our booking. The staff were very friendly, super organised and efficient service. The menu was great. I'd also like to thank the couple at the table next to us who offered us their half drunk bottle of wine that that couldn't finish that was a very nice gesture. Overall had a great dinner, the place was animated but not too noisy given the layout of the rooms.

I’m so impressed with River House. Called in on Friday night on the off chance they had a table.. The service was absolutely spot on, completely faultless, all waiters and waitresses were so attentive and happy to accommodate. The food was sensational, everything was so well cooked and presented. The restaurant itself is situated in such a lovely location (especially in sunny weather). The decor inside is so modern and cosy. I will absolutely be coming back for a 2nd visit on my next trip to Inverness.

What a wonderful place breathtaking inside can't wait to see what they do for Christmas

Although a lovely place it a pity I couldn’t say the same about the food. I had the tempura prawns to start with, they were like rubber and the parts that had the batter on was hard as nails. My husband had the black pudding stack which was ok. We both had macaroni for our mains, it was terrible there was no flavour and tasted very watery I left some of mine and my husband left half of his, absolutely no flavour and to charge £15.95 for pasta is a joke. Definitely won’t be back it was very overprice for bad food. Very disappointing

Delicious food in an upscale atmosphere. Free parking, very modern furnishings.

Lovely setting and friendly staff but quite frankly possibly worst food I’ve had in my life. Near inedible. A special mention of the broccoli - not fresh at all and no seasoning whatsoever. The poor stems were dumped in a pot from the pan, totally overcooked. Poor quality ingredients not cooked with care. Awful. The best was the basket of bread with olive oil. What a shame, could be a gem given the beautiful decoration and setting. Prices are absolutely ridiculous for the quality of the food.

The site is located next to a small lake, and is spectacular, with many rooms. We went on a Monday and it was packed. There is a lot of variety on the menu, don't expect great dishes, but the product they use is top-notch. I recommend the meat specialty with 2 sauces. Now if you are in a hurry, this is not your place. The service is slow. You have to reserve.

Excellent is only way to describe it.

Enjoyed an early dinner with good service and a nice view. Scallops tasted great and the Black Pudding starter went down well.

Glad we booked as this is a busy location. And easy to see why. Some great traditional dishes like chicken Balmoral (stuffed with haggis) and beef cheek. Great flavours!

The gluten-free menu is great. Perfectly organized, things run at the highest level here. Both fish and chips and breakfast the next day were exceptional.

Very friendly staff, good atmosphere and the food is good. The new renovation has lifted the appearance to a lighter and inviting level.

One of the best restaurants I've visited. The food met my expectations

we were there as a party of 5 on the 16th , all i can say is this was my worst experiance in a resteraunt , food over cooked over priced and exceptionally small what they dare to call a black pudding stack ! wont be back and would advise to stay clear if you are looking for a nice meal , the only good thing about the place was the decore , the staff couldnt of been any less interested when we told them that the food was inedible just giggled and walked off

I got severe food posionsing and dhiahra form the macaroni and the choclate ice cream aviod if postible, .................

I ordered a scone warmed up and it was was hard in the middle due to been put in the microwave too long, the coffee was lukewarm and we had to ask for another cup otherwise the service was great 👍

Friends took us here as a thank you. The venue and interior is really nice and looks amazing, This is where is positive for us stops. My starter was the black pudding stack. It sounded amazing. When it came it was a bit of scrambled egg scrapped across a plate with potato scone, black pudding and a poached egg. No care taken over presentation and also egg shell in my starter. £9. For that I would have expected a lot more. I told the server about the egg shell and all she said was ok. My friend's main course came. One person asked for no anchovies in her salad and guess what they put all over the salad? My other friend's cod was overcooked and the person who invited us had the lamb. It was so tough that he couldn't eat it and the potato's that came along with it were so under cooked he could not cut through them with his knife. All of these main course were about £17 and very small portions. Again the young man and woman who served us asked in robotic style how things were. My friend said all of the things what were wrong and why 3 people could not finish their main courses and their response was oh sorry. No manager appeared nothing about trying to make things right. It's like when someone challenges the status quo they have no idea how to deal with it or interact with customers. Again when asking for desserts it's robotic in their interaction with customers. Only what on menus and if any allergies. No smile. Just put plates down and leave. I had a bad experience years before and didn't want to come back. Our friends paid £300 for a very bad meal and customer experience was non existence. I know people rave about the place but it was truly awful and we did not want anymore drinks or coffee due to the what had happened. I hope if a manager or someone reads this you get in touch. I always write reviews when things are great but sorry last night was a horrible experience and your staff are not trained in any way to try and resolve customer experience, The thing that made our table very unhappy was also they just laughed with each other when they walked off after our feedback, Shocking.

Firstly it's very strange how there are no reviews of the River House since 2021. Has it all been so terrible? I ordered 2 rolls and square sausage, and coffee. The waitress broght one to the table. I advised her that I ordered two, so she removed that one I had and returned with one roll with two sausages in it! I advised her it was two rolls with one sausage. She took this away and returned with the correct order. The sausage was not cooked properly, so I did not eat it, the rolls were yesterdays at least. I ended up paying over £11 for 2 old rolls and butter and a coffee. On paying I advised the teller of this only to receive zero response. Wonder if this review will vanish like many others, I will wait and see.

A very nice location, easy to access and plenty of parking. Friendly and attentive staff. Some choice of vegan/ vegetarian options, but a lot of deep fried things and not the biggest of portions. What we ordered was promptly and correctly received and it was tasty. A little pricey but judging by how busy it was, people are obviously not concerned about that, almost all inside tables were fully occupied. The staff were courteous and professional and we enjoyed our meal and will be going again.

Style over substance River house is in a lovely area and is decorated beautifully. The ambiance is of that of a fine dining restaurant and the service comes close to this too. However it's a shame as the food does not match this despite the prices being so high. We got the lamb for the main and must say it was just okay, the lamb was a little chewy in bits and was not even cut against the grain to make it a bit more tender. The cod and salmon gratin was a bit too over seasoned in bits due to the smoked fish already having salt in it. Some items were missing ingredients or rather lacking in them for example the parmesan and truffle fries had the smallest dusting of parmesan and barely any truffle flavouring that we had to double check we got the right item! The highlight was the strawberry tart which I would definitely order again! However the mango and passion fruit mess had no real passion fruit in it. Overall, it is worth visiting for drinks or a coffee and a cake for the ambiance and the strawberry tart but perhaps not for the quality/taste/price of the food.

Small portions (steak was absolutely a joke: size of a Mc Donald burger), ridiculous prices, waiting time..can't be longer-😤😱 starters arrived after nearly 50 minutes since order placed. mismatched orders (chips vs. French fries), air conditioning making place freezing castle, unprofessional staff not clearing tables at appropriate times or.. bringing set of knives to.. eat a cake. And the price!🤢🤯🥸 Never come back as apart from nice look there was nothing to enjoy about.

Food is allright and the place is very nice but service didnt match. "Madrí" beer is not from Spain btw.

The food was delicious. I would definitely go back.

The Riverside is a great spot for us to meet up with friends coming from the north. The decor is lovely, seating comfy, and its very clean inside. Plus there is nice view of the lake. The waiters were friendly and service was fine. I was just a bit underwhelmed with the quality of food.

9 of us arrived for afternoon tea, we were seated and our order taken quickly, food was great with plenty of of it. Beautiful place great service will definitely be back

Food was outstanding Service second to none very professional Fabulous surroundings

Staff where friendly it's just food wasn't to good steak was undercooked as in raw but nice atmosphere and lovely place to sit in maybe don't go for steak and rest could be fine I never tried anything else .

A large group of us attended yesterday afternoon and surprisingly, although busy, the restaurant didn’t look at full capacity. Unfortunately, the service took ages and the food was pretty subpar. It took ages to order drinks and food and then the main meals took about an hour to come out after the starters were taken away. It’s a shame because my other visit was great, maybe the attention to detail has gone?

Great atmosphere, attentive service and delicious food.

Good restaurant. Slightly underwhelmed with the food - wasn’t blown away. Fair prices, good service and nice clean place.

Updated 4/8/24 Popped in for a breakfast ..... Happy to say food standards are just as high. As always .... oh and grabbed cakes to go this time too Amazing food great service!! Parking pretty limited at peak times. Good location.

Came here with my husband. The evening started well with a drink in the lounge. We then went through to the restaurant and ordered another drink along with water. We joked with the waiter when he returned for our order that we hoped our drinks would come before our food which we then ordered. Sadly this did not happen. They brought out our starters and we said we were waiting for our drinks. A couple of the staff asked if we were ok and we explained we were still waiting for our drinks and that my husbands hot starter was now cold. They took the starters away saying they would give us fresh starters. While waiting a waiter looking after a table behind us cleared the table and dropped a knife down the back of my chair, where my jacket was hanging. I stupidly didn’t check my jacket. But later in the evening when leaving I saw that it was all stained. Back to the starters. They brought the exact same ones over and to be honest they were nice. They then cleared our table and brought our mains. The waitress came with the dishes being held by dish towels and said the plates were very very hot. When we started to eat our mains I realised that the plates had obviously been sitting under the lamps for a very very long period of time as the mushrooms were hard and dried out. After eating our steaks the plates were cleared and we asked for the bill. I took my jacket off the back of the chair to find it with a stipe of sauce down the back. I said to the waiter who apparently was a manager (told us this on his return) and he said he would check with a manager. They said if I get it dry cleaned to bring in the bill and reimburse me. I wont manage that as I live 25 miles from the restaurant. All in all it was a very disappointing evening and I certainly didn’t expect the service we were given at the prices paid.

Food was delicious but the service wasn't good, we had to first ask for our orders to be taken even though servers were walking past us constantly, and then we had to ask to pay the bill as yet again they just kept walking past and we were a table of 7.

Great place to eat. This is our second time, and we enjoyed the food and location as much this time as the first.b

We had a pre-booked table for 2 plus a highchair. The young waiter was fantastic and let us know all about the (extensive!) breakfast menu once he established there was a dairy allergy. The food was delicious. Lovely atmosphere, super friendly staff and beautiful surroundings - pond, ducks, water fountains, walk.

Absolutely great gluten free food which kept the other half happy Will definitely be back Great staff friendly service

Fries and peppercorn sauce seemed over salted hence 4 stars. Otherwise excellent.

Dropped in for a coffee & Scone. Great as usual

Fantastic restaurant, well laid out with calming decor and beautiful setting to match on the lake. The staff were extremely accommodating and the service was very good, we didn't have to wait too long from order to food on the table with attentive staff ensuring we were all good. The food was presented well and freshly made. Excellent spot with plans to visit their sister restaurant during our trip.

I've been eating to this restaurant with family and friends from Glasgow for the past couple of years and always given the staff a 5star review in person and a generous tip. Last Saturday unfortunately it was the exception. The fries were the same as a £1.50 McCain from Tesco, the steaks were too small, the waiter offered the dessert menu before the mains were served(!),they were not trained for the food as they kept going into the kitchen to ask info about the dishes and too expensive for the quality of the food. It will be a while before we visit them again. I hope they will make some "adjustments" to the staff and cooking brigade.

The restaurant is very nice, waitresses were super nice. Unfortunately our experience wasn't perfect We had to return the burger which was burned a bit, the second try was very dry as it was done as a up front prepared food. The salad served with lasagne had sand in it.

I write this review with much sadness and disappointment. What had intended to be a nice outing for myself with some friends for a birthday meal became an uphill battle to get edible food and decent service to our table. Upon arrival we were pleasantly greeted and assigned our table with a beautiful view of an indoor cherry blossom and the lake and our drinks order was taken and a selection of lovely bread was provided as a pre meal appetiser. Next came our orders which unfortunately consisted of items which were poorly advised as seafood (thankfully we didn’t have allergies) as a seafood dish was ordered for myself which I open mindedly tried whilst my friends enjoyed their starters. Next came the main courses, which were delivered in a good time, my friend and I had ordered steak with our cooking preferences taken, what followed was utterly disappointing and quite frankly shocking from an establishment providing steak on their menu. Myself I had asked for a steak medium well which was not the case as this was well done (if it had been any more well done it would have been cremated) whilst this was edible for myself, my friend was not so fortunate. The second steak which was ordered rare came out medium well and very undersized, this prompted us to get a waiter and ask for a new steak and at the same time ordering more drinks. The steak was them taken off to the kitchen and a new dish presented, But low and behold we have the same problem but at this point my friend was just wanting to eat as hanger was setting in. Apparently, the kitchen staff have a sheer inability to cook steak to the customers preference. Next our second drinks arrived, and the waiter left us to our meal, it was a little baffling that the empty glasses from our first round still remained on the table. Upon finishing our drinks and food, we decided to skip a desert due to the sheer disaster we had experienced with our starters and main course meals, we therefore asked for the bill which was not cheap for the horrendous dinner experience we had endured. No good will gestures for the service or mistakes made, no real apology for the errors either. What had been intended as a nice evening out for a birthday meal was unfortunately dampened by the sheer lack of professional kitchen staff and waiters who has an inability to apologise or clear up empty glasses. As you can probably assume at this point, I will not be visiting this establishment in the future and would not recommend this to anyone wishing to have a pleasant experience for a meal.

Nice place, food and service and alcohol free drinks and fresh cakes. Looks amazing at Christmastime. Large restaurant with lots of outdoor seating, wide drinks and food menu. The lake and fountains outside add to the atmosphere, had decent parking when huge overflow across the road.