Based on 3.572 opinions finded in 5 websites
Based on 3.572 opinions finded in 5 websites
Nº 4338 in 7028 in City of London, Westminster
Nº 378 of 567 Italian in City of London, Westminster
Opinions
Not as good as it used to be when Francesco Mazzei worked here. Really disappointing.
i. k. . 2025-01-11
MORE AT Google
Love. This. Place. I like to take myself out to dinner whenever I want damned good Italian food, excellent wine, and lovely service. Even their Italian music is good; I’ve stayed just to Shazam the tunes. Pastas & entrees are lovely, ambience is serene, waitstaff is easy on the eye…and down the street you’ve got amazing galleries to whet your appetite.
Blank Slaate . 2025-01-09
MORE AT Google
I booked this restaurant after enjoying Francesco Mazzei is food at Corinthia in Malta, and seeing Stanley Tucci also recommend it - I was quite excited. We ordered starters and mains, which were quite good (plating could have been better for the quality you go for...but this was on the servers and not the chefs). The dessert however was disappointing - we ordered a lemon sorbet and a Tiramisu. The tiramisu Francesco makes in Malta is delicious, so this was a dish we looked forward to...however this one was right from the fridge (very cold)...and practically a bunch of cream used - the type you get when you spray it....tiramisu has mascarpone however this had none of that - was barely edible. The lemon sorbet is supposed to be a typical Sicilian creamy sorbet, however this had the majority filled with ice flakes and just not creamy at all. When it comes to the service - this was the most disappointing - starting with basics, we ordered one bottle of water...they decided to just open another and start pouring it, where we had to tell them we didn't request another...they just made the assumption we wanted more even though all our glasses were full. A negroni sbagliato was also ordered, which they confirmed they can do....was a negroni but definitely not a sbagliato (no prosecco added). A room temperature ginger ale was ordered, confirmed they have non cold bottles available...served it and was very cold, when questioned on their previous confirmation, the server stated that is the room temperature they have. Regarding the pasta, two carbonara and one Cacio Pepe was ordered...the Cacio Pepe was very good....carbonara too, however presentation - you get the pasta rolled up with an egg yolk in the centre - one came presented that way...the other the pasta was all over the plate with the yolk broken on the side (apparently the server did that accidentally according to them - which is fine...but also presentation is key in such a restaurant). There was also an issue with the waiters understanding of English, which surprised us...even when requesting basics such as ice cream/sorbet flavours...they described another dessert, and I had to ask about two more times until they understood and I got told the flavours available. Also basic things such as the menus being taped together or with biro marks on them...this restaurant is classy and in a nice area, the upkeep however was lacking. Overall, service was not too good, the restaurant is nicely decorated, the savoury dishes tasted good, and the dessert I do not recommend. Unfortunately not a place I would return to or recommend.
Gaby Zammit . 2025-01-05
MORE AT Google
Unfortunately this was not a good experience for me. Out water was a bit timid. He did not go over the menu. The atmosphere was dark and the restaurant was not busy. The menu was hard to read as the font was very small. I had to use the light on my phone to read it. I was not happy with the food. The salad was bland and the meat dry. The wine was the only thing that was good. I would not return to this restaurant.
Angie B . 2025-01-04
MORE AT Google
Chose this restaurant for our annual Christmas Eve lunch, it was our first visit here but by no means will be our last. We loved everything about this place. Met with a warm and relaxed greeting and offered either to go to the table or have a drink in the very pretty bar area - I chose the latter whilst awaiting my guests. The drinks menu offers an exciting range of Negronis and I was impressed by the recommendation. The dining room itself is very pleasant, tables are nicely spaced and the atmosphere was chilled. The service was first rate, a really friendly and attentive waiter who was knowledgeable about the menu. The food was divine - really good quality, portion sizes perfect and presentation very attractive. I don’t usually have dessert but we all decided on the tiramisu - so delicious. I cannot recommend this restaurant highly enough, tucked away from the hustle and bustle of Oxford and Regent Street - a sanctuary of delight.
feelinghungry99 . 2025-01-02
MORE AT TripAdvisor
We were searching for a place to have dinner for our last day in London. We knew it was a busy time but we had a chance to book a table in Sartoria. I loved the place. The wine, pasta and everything else. It is definitely worth it to try. I am glad that we had such a lovely dinner for our last day. Thank you everyone and Merry Christmas
Merve Oğulmuş . 2024-12-25
MORE AT Google
Pretentious and over priced but food quality was terrible. The presentation of the pastas we ordered was not appealing at all. Remember! You eat with your eyes first…. Dessert - vanilla ice cream was icey, which tells me that it has melted and refrozen! The ice cream was also tasteless. For a so called Italian restaurant, the coffee was shocking. I ordered a simple macchiato and it was more of a short black with boiling milk! Frankly, this place is not worth the penny, let alone the pounds they charge!
Andrew . 2024-12-24
MORE AT Google
Guys DONT go sartoria for dietary requirements 🙏🙏🙏 at the start of the meal I said I don’t eat meat and my mum ordered a scallop and then I found out the scallop (fish) had pork in it?!?!? Like who in the right mind mixes them together like imagine if you’re Muslim and you eat fish thinking it’s halal and then they’re pork in it?!?!? Anyways at the start of the meal I asked if I would be able to get the carbonara without the bacon as some places make it on comand and some reheat, the man came back and said that they can do it without bacon and made it VERY clear to the chef that there should be no bacon. I recieved my food WITH BACON ON IT and he waiter said well the sticker said no bacon WELL THERE WAS BACON anyways I got free food 😝😝😝 no hate to the waiter he was an absolute star just miscommunication
L w . 2024-12-23
MORE AT TripAdvisor
The food was good. The place is overpriced. The service should be much better if they are considering it as a fine dining place. We went there for the veal Milanese and it wasn’t available.
nas yehia . 2024-12-22
MORE AT Google
Have to say I thought the food, service and relaxed atmosphere were all excellent. The sirloin steak was excellent, perfectly cooked medium rare as requested with a very good sauce and excellent roast potatoes. A very pleasant experience overall.
Andrew Gillespie . 2024-12-20
MORE AT Google
The service was perfect from start to finish. There's nothing wrong with the food either. Prices are totally justified.
Nicklas Hoelscher . 2024-12-19
MORE AT Google
Yes, Yes, Yes, and Yes. This place is a big Yes. What a great spot for amazing food and drinks. The service is superb
Eyad Fallatah . 2024-12-18
MORE AT Google
Great service and food, will be going soon again, thanks Leonardo and the sommelier team
loris propedo . 2024-12-15
MORE AT Google
The food was excellent, when it arrived, (drinks arrived about 10 mins after starter, and side arrived aboutb10 mins after main courses) the building and environment is wonderful but the service was atrocious, poorest I have witnessed in along time across numerous different restaurants. From the rudeness and complete indifference of the hostess, to the poor waiters and food service, to the dirty table cloth and nontable setting, it was extremely disappointing. The only bright spot was the sommelier who almost singlehandedly kept the show another road. For a customer facing business, which presumably relies heavily on high quality customer service, the deficit was vast. And then to be charged service charge (which i refused to pay), and the total surprise as to why I refused to pay for service, remarkable Terribly disappointing as the reputation had preceded our visit and the service just ruined the evening
Conor . 2024-12-13
MORE AT OpenTable
We were big fans of this restaurant coming to London. We made a reservation for four people 9pm this past Saturday the 7th of December 2024…. we came The bar was completely empty with no bartenders. We were barely greeted and then seated at the very beautiful table. We sat there for about 10 minutes and finally a non-speaking english waiter came to ask us if we were ready to order our food, jokingly I said I guess we’re not having drinks tonight and there is no specials. I guess….We were never explain the menu, maybe any specials nor asked for a drink/cocktail…..I immediately asked to speak to the manager, I was very friendly, but he was not, I asked him what is going on here, we were looking forward for a nice evening here tonight, I asked….Is this the bus boy that will be handling our evening tonight he does not even speak English. What is going on here? He did not apologize. His response was simply “he is a waiter in training” A waiter in training I replied to him how could he be a waiter in training he barely speaks any English is this some kind of joke! I was little surprise how GM didn’t try to make things better kinda like he didn’t care so we all got up and we left the restaurant! This hostess/general manager, really didn’t seem to care So we proceeded to got up with my party and we left and went back to Berkeley hotel to enjoy an amazing Meal at the ABC restaurant in our hotel. Very very disappointed probably the worst restaurant I went to in the week I spent in Paris and London. Stanley Tucci, the food might be very, very good here, but the staff sucks!
Dennis Karagounis . 2024-12-11
MORE AT Google
Extremely salty otherwise great food and good ambience
Polina . 2024-12-11
MORE AT OpenTable
Excellent Christmas party with colleagues and superb food!!!
Biagio . 2024-12-11
MORE AT OpenTable
This is definitely one of the best places to eat in London! True Italian cuisine revisited is the best!!! The "dining room / kitchen" staff is a perfect combination! A big compliment..
Rosa Bungaro . 2024-12-10
MORE AT Google
Looked up the restaurant on Google. I'm eager to try the brunch menu. On being seated, I was told it was the wrong menu! I was offered a different brunch menu or a la carte. I asked the manager to honour what was being advertised. He refused, and I left. Would have been so easy for him to do the right thing.
Daniel Rogoff . 2024-12-10
MORE AT Google
The staff were positively lovely but unfortunately, the food falls far short of wowing and considering that, the price you pay for it is somewhat extortionate. I must say that there are better options around. EDIT: The copy-paste response, replete with the quotation marks left in really speaks for itself, doesn’t it? I recommend Core, Hélène Darroze, Pétrus, and Claude Bosi, to name a couple of options.
Bogdan Zadorozhny . 2024-12-10
MORE AT Google
Having just visited this restaurant I’m afraid we won’t be coming back. Although the food was ok the staff were slow but mostly indifferent. There was no bonhomie or even smiles. We didn’t feel they really wanted us there! Such a shame as Italian restaurants are usually so welcoming and it’s not cheap !
Debbie S . 2024-12-10
MORE AT TripAdvisor
Loved it! We dropped in on a whim and were delighted. The Vitello Tunnata was almost life-changing and the Fettuccine con Ragu di Vitello was not far behind. Service was very charming and considerate, if a tiny bit stretched by a large private function, and the Italian Feast fixed price menu made it excellent value.
WightTraveller . 2024-12-09
MORE AT OpenTable
Really enjoyed it lovely place staff and food & drinks
Brad . 2024-12-07
MORE AT OpenTable
Food was tasty and good quality. Portions are a bit small, so you need a starter and a main course to not feel hungry. Service was friendly and ambience quite descent. Nothing outstanding, but overall a positive experience.
Michael . 2024-12-06
MORE AT OpenTable
Very average especially for the price points. Octopus was good but 3 small pieces, pasta was okay, ragu wasn’t hot, lacked flavour, drinks took an eternity
. 2024-12-06
MORE AT OpenTable
Service was very slow, it took over 30 minutes to get a drink every time we ordered one. When the waiter brought over our third round of drinks I asked if he could go ahead and order the next one since the wait time was so long, he made it seem like I was weird for doing that. His overall service wasn’t great either. The food was mediocre at best. I had the venison rague, it was extremely dry and bland. My partner had the carbonara, it was way over salted and only tasted of salt. The best thing we had was the gelato.
Katie . 2024-12-06
MORE AT OpenTable
I admit it, I'm shallow. I saw Stanley Tucci's segment on London where he visited this restaurant. It looked interesting and he was so enthusiastic. I agree with one of the recent reviews, he must have been paid to include it in his series. Given his reputation as a foodie and an Italian-food lover, I can't believe that he would have eaten at the restaurant I experienced more than once. To the restaurant's credit, it is a beautiful space. That's were the credit ends. After we were seated it took at least 15 minutes for someone to come by and ask us about water or a cocktail. And there was the first sign of a significant problem. You shouldn't have to wait for water or cocktails -- espescially when the place was clearly not fully booked. It suggests they've lost the thread. The next problem to emerge was that I think we saw at least five different staff people come by the table (in the beginning at least). No one clearly identified themselves as the lead waiter in this mass -- though I assumed it was the guy in the suite and tie. With the exception of the young man who brushed the crumbs off the table, everyone else was completely indifferent and seemed to be wondering around the restaurant trying to avoid waiting on our table. The food itself, while expensive, was mediocre, indifferent or not very good. Some examples: my wife had a salad that looked like a model for a Frank Gehry building but it was difficult (like the inclusion a large radish that you had to saw through) to eat. It looked great but difficult to figure out what was going on or why it was presented more as a sculpture than a food item. When we got to mains, however, the disappointment was significant. I had a veal ragu which was far more sauce than pasta. It was fine, but there was no attempt by the kitchen to balance out the serving so I shortly had a significant bowl of just sauce. My wife had their tagline cacio e pepe with truffle. Oy. The pasta was sitting in a puddle of liquid. The truffle was negligible -- though not the price of adding in the so-called truffle. It was also gloopy. We have visited Rome many times and eaten cacio e pepe all over the city and have never had it served this way -- i.e. sitting in a pool of liquid or gloopy. Beware of a Italian restaurant that can't even fake a good cacio e pepe. Finally, all of this was very, very slow. Did I mention the service was indifferent? I can't write about desert because after 20 minutes from when they cleaned away the dinner dishes and gave us a desert menu where the waiters (none of the five) visited our table, we decided to get the check and check-out. Frustrated and disappointed... poorer for price and experience but wiser about not buying into the hype. We visit London frequently. There are very good Italian restaurants to be found -- both traditional and innovative. This was just confused and disappointing and time consuming (time wasted I will not get back). Some of the reviews say they seem to have changed management. I don't know this being a first experience, but it certainly will be our last.
Maps784517 . 2024-12-06
MORE AT TripAdvisor
It was the second time in two years I’ve been there where I was charged for side dishes which I realised when I left that I hadn’t actually received!
craig . 2024-12-06
MORE AT OpenTable
Nice vibe and atmosphere, good service and delicious food.
Martin . 2024-12-06
MORE AT OpenTable
Food was excellent, but service was very slow. Individual the staff were all good, but the restaurant seemed severely understaffed.
Andrew . 2024-12-05
MORE AT OpenTable
Very good cuisine, raw tuna as a very pleasant starter, the delicious vitello tonnato as well as the sabayon
Jean-Pierre JPJP . 2024-12-05
MORE AT Google
Relaxed ambience for enjoying a high quality meal well prepared and equally well served
Darrel . 2024-12-03
MORE AT OpenTable
Siamo rimasti piacevolmente sorpresi da questo ristorante! Mangiare Italiano all'estero è sempre un gran rischio, nel caso di Sartoria decisamente no! I piatti sono davvero straordinari ed il servizio è eccellente per non parlare del locale, super accogliente e con un atmosfera piacevolissima. Menù semplice ma i piatti sono realizzati con grande cura e fanno quasi scordare di essere a Londra. Complimenti a tutto lo staff ed al gentilissimo capo sala. Questo si che è portare in alto l'Italia all'estero! Consigliatissimo! Ps i prezzi sono davvero onestissimi considerando la collocazione del locale, ovvero Mayfair, uno dei quartieri più costosi al mondo.
Leonardo . 2024-12-02
MORE AT TripAdvisor
Solid. A little expensive for what it is. Quite touristy.
andrew . 2024-11-30
MORE AT OpenTable
Empty seats but didn’t allow us in … horrible experience..
Magda CHELLY . 2024-11-30
MORE AT Google
The team and the food was exceptional. I truly enjoyed my experience aswell as the choice of wine.
Guneit . 2024-11-30
MORE AT OpenTable
Service good ambience good. Food quality was OK not great. The cacio e pepe sauce was too liquid
Mussayab . 2024-11-27
MORE AT OpenTable
Dreadful service - incompetent waiters. Waited an age - they had “lost” our order. Md’H clueless and rude, refusing to meet my eyes when I complained. Sought to blame the delay on anything other than a total crisis with their serving staff. We waited 90 minutes to get our main course. Although they took the cost of the main course off our bill, the day was spoiled by the experience. As a regular customer, this is the last chance I will give them. Never again.
. 2024-11-27
MORE AT OpenTable
Very friendly and attentive service, but some food items where unavailable, which they did not let us know about and just served some completely different side dish, which was a bit odd. The veal Milanese was amazing, enough to feed a crowd, no chance for the two of us to finish. All in all very good food, service and ambiance! Definitely worth a visit!
Petra . 2024-11-27
MORE AT OpenTable
Lunch there yesterday. Two of us arrived at 12:20, and at 12.30 both ordered the vitello tonnato which came quickly and was excellent. The second course of cauliflower steak sprinkled with black truffle, arrived at 1:25 nearly an hour later, we having complained about the delay twice. Clearly the order had been forgotten especially as the next table received their main course before us although they arrived after us. When it did arrive it was pretty tasteless Although the vegetable was well cooked, The saucing lacked flavour and the truffle lacked any real flavour which made us think that the truffle was not new or fresh. Or perhaps truffles are not flavoursome this year? Either way the dish disappointed. We were "compensated" by a sorbet and a removal of the service charge. A truly poor experience.
Doppenfotz . 2024-11-26
MORE AT OpenTable
Wonderful staff and excellent food. After a long day shopping, we were greeted warmly and served delicious food. The octopus, steak tartare and carbonara were outstanding.
Kellie . 2024-11-25
MORE AT OpenTable
The food was exceptional as always, just let down by slow and non-polished service which couldn’t cope with a deluge of walk-ins. Main was compensated due to hour wait and manager very apologetic. Still very fond of Sartoria.
William . 2024-11-23
MORE AT OpenTable
Our server Ankit was excellent, food was exquisite, my birthday dinner was perfect. Thank you. 🙏🏻
Jo-Jo O'Donoghue . 2024-11-20
MORE AT Google
As a team, we had an amazing Christmas lunch today. Thanks for the excellent professionalism of Leonardo, the general manager, the amazing events coordinator Francesca and the lovely waitress Gabi. We will be back again . King regards , Elisa
elisa sapienza . 2024-11-20
MORE AT Google
Unfortunately the quality of both food and service is not what it used to be. The octopus was chewy, the tagliata was supposed to be medium rare and it was well done (good meat but at £47 you would expect they get it right). Tagliolini were ok but no lemon could be tasted. The service was poor and they charge 14.5%. Starters arrived way before drinks and we had to remind them about the drinks. No attention and icing on the cake was a glass of white wine instead of Chianti. For that service charge you need to be good. Be aware that they add £1 for an undisclosed charity. We used to like it but yesterday was the last time we visited.
Paola Marocchi . 2024-11-17
MORE AT Google
We came in with high attainable expectations we had a 6pm seating and the restaurant was quiet with 2 other tables seated. The staff lacked the ability to provide engaging service after we were seated. It took 5-10 minutes for our table to receive water and another 10 minutes for the staff to ask us for our beverage orders, etc.. long story short the food was very good, the service out a bad taste in our mouths. I truly doubt I’d return or recommend it to others.
Michael . 2024-11-16
MORE AT OpenTable
Calm atmosphere, friendly and attentive service. The food was amazing in the flavors that melded together and gave a tasty whole.
Maria Stenberg . 2024-11-16
MORE AT Google
Excellent Italian restaurant in London. Chef Mazzei's imprint is unmistakable
Francesco Bongarrà . 2024-11-14
MORE AT Google
Everything was amazing. The ambience is cozy and sexy. Best tiramisu I’ve ever had!!!
Cody . 2024-11-14
MORE AT OpenTable
A truly excellent and first class experience. The staff are attentive without being over familiar, the wine list extensive and the food, from a short but perfectly balanced and well prepared menu, outstanding. We shall be back!
Peter . 2024-11-14
MORE AT OpenTable
Average Italian restaurant and over priced, friendly service though
Davide Parato . 2024-11-07
MORE AT Google
Had a wonderful dinner here with family. The steak was cooked perfectly, the cacio e pepe is a must order item, and the desserts were incredible. The lemon sorbet really stood out, and we learned from the manager that it is made on site. Very friendly staff and a wonderful atmosphere. The roasted potato side was probably the only thing they could have improved on. I felt they were overly salty, however I presume some folks might prefer them that way. The vegetarian in our group loved the cauliflower “steak.” Would definitely go back. Perfect for a date, after work drinks/meal with colleagues, or dinner with family.
William Kadison . 2024-11-07
MORE AT Google
Great food and a nice environment. The service was slow, not because there weren't enough staff, but because most didn't seem to know what they were doing. They also forget one of the mains!
Travel_Writer_10101 . 2024-11-07
MORE AT TripAdvisor
Lovely experience. Food was very good. Attentive staff and a relaxed, elegant setting.
Anna . 2024-11-07
MORE AT OpenTable
A truly excellent discovery in London, a place where you can eat really good Italian cuisine with a modern twist, worth trying if you pass by here. Reservations are recommended as it is always full, a very elegant venue and an excellent selection of cocktails.
Francesco Avati . 2024-11-06
MORE AT Google
Excellent food and terrific service. What more could you want
Robert . 2024-11-05
MORE AT OpenTable
Fantastic atmosphere Amazing food Perfect service Great value for money
Guy . 2024-10-30
MORE AT OpenTable
We had drinks first at the bar and then moved to the restaurant for dinner. Good service and good food but the main portion was a bit small.
Gowsia . 2024-10-25
MORE AT OpenTable
Had a lovely meal at Sartoria whilst visiting London, had breakfast there a few times, always lovely and wanted to try dinner, so pleased we did, food was delicious, service excellent will be returning!
Andrea . 2024-10-25
MORE AT OpenTable
Sartoria is one of the few restaurants in the West End which serves great food, has excellent waiting staff and where the tables are well spaced so that it is possible for a conversation is not overheard by diners immediately adjacent.
SallyF . 2024-10-24
MORE AT OpenTable
Great food, upmarket Italian. Service was solid. Atmosphere was quiet for a weekday lunch, lots of business / corporate
James West . 2024-10-23
MORE AT Google
We celebrated my daughter birthday today and we had a great dinner with our family the area manager was so hands on and very polite and professional the staff are very friendly and caring the food is absolutely delicious we order the steak , steak serotonin, lobster with pasta , carbonara . The ambiance are so warm and so relaxing I recommend this place definitely will visit again keep up the good works and thanks to chef well done . Thank you from the CEO / fashion designer house of Ikons week fashion London of MALONGWENAMPRIDE “DME”. And director of productions International beautiful you fashion tour.
Daisy Esguerra . 2024-10-22
MORE AT Google
the food here, while not cheap, is outstanding. Delicious tuna crude followed by succulent lamb
Sebastian . 2024-10-19
MORE AT OpenTable
Invited by our best friend in London and celebrating my birthday there! It was a wonderful night as the atmosphere is amazing with the dimmed lights set up and you can feel relax all the time there, the staff is very friendly and welcoming. We have our starters with peper (E pepe) spaghetti , zucchini flowers and also a very nice mocktail. For the main dishes we chosen stone bass which is my favourite and also the lamb looks good 😊!! Overall the desserts were delicious we shared to try many different gelato and ice cream. I ordered tartufo di pizzo shown in the photo with full of cocoa power and I can say this is my first time to have a dessert presented in a secret wrapping paper 🧚🏻♂️🫶🏻amazing. sicuramente un ristorante da non perdere🥳🥰Grazie chef
Zi Abby . 2024-10-19
MORE AT Google
The food here is to die for, it's probably the best Italian restaurant I've eaten in ever.
Ian . 2024-10-19
MORE AT OpenTable
We lived in Italy for 2 years, and were happy to have a taste of Italy in London. Sartoria elevated traditional Italian cuisine to a fine dining experience through careful attention to detail, quality ingredients and impeccable service. The atmosphere was lovely. Highly recommend. Bravo!
Jessica . 2024-10-18
MORE AT OpenTable
This restaurant is lovely. We started off with a drink in the bar, which was very welcoming. We hung out for longer than we expected as was such a relaxed atmosphere. Moved the restaurant which again was a relaxing atmosphere. The food was very scrummy. The chicken was the winning dish, closely followed by the amaretto tiramisu. I'll definitely try to go back here.
Leila . 2024-10-15
MORE AT Google
Very refined atmosphere and service. Good food.
Riccardo Rippa . 2024-10-13
MORE AT Google
Food and service were first class. I generally find the UK to have poor service so the attentiveness of the staff and speed of service was very welcome. The food pricing was decent valie for the high quality that it was. Portions were well sized as well. Would def return. Pls keep up the good service!!
Jack Brandling . 2024-10-13
MORE AT Google
The wait staff seemed nice but not quite attentive. I feel like the restaurant was down a server. The wait for the entree was long. I don’t feel we were alone in the experience as several other tables were looking around for their dishes. I ordered a dirty martini but I don’t think it was make with olive juice. It tasted like sake and instead of remaking it, the server said he spoke with the bartender who assured him it was a Dirty Martini. But later the server confessed that they didn’t know what a dirty martini was !?! I decided to press on so as not to put a damper on the experience but couldn’t finish it. The desserts were good but we won’t be back
Lisa . 2024-10-12
MORE AT OpenTable
The food is very delicious, a premium Italian cuisine. The service is excellent. I wish more restaurants would have this standard.
Elena . 2024-10-12
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A Memorable Dining Experience at Sartoria Had an amazing dinner at Sartoria! The cicchetti were incredibly tasty, and the handmade pasta was cooked to perfection. Special thanks to Faruk for his outstanding service—attentive, knowledgeable, and made our evening even more enjoyable. Highly recommend!
Riccardo Grassi . 2024-10-10
MORE AT Google
Little disappointed, the Prosecco was overpriced at £68 per bottle, the starter of squid was harder than a school eraser and was bad. Plus we were made to pay 14.5% for service, which quite frankly was not that good. Would not go back paid too much for average food and service. Really not worth a visit.
Stan . 2024-10-04
MORE AT OpenTable
The menu is small however that is a big plus as it means everything is prepared fresh. The food was so good that we had three courses (and the third course was not pudding!). We will be going back again and again.
Aravindan . 2024-10-04
MORE AT OpenTable
A traditional Italian restaurant with excellent food and service. We enjoyed the risotto and tagliolini cacio e pepe as starters followed by the beef sirloin with vegetables - all delicious. Dessert was an excellent tiramisu. The wait staff were helpful and attentive throughout the meal.
Stephen . 2024-10-01
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Been waiting to go to this restaurant since I saw it on the Stanley Tucci show, and it didn’t disappoint. Took my dad for his 70th birthday, and the fantastic food and service made it a wonderfully memorable trip
Tom . 2024-09-20
MORE AT Google
Here are some of the things I liked about Sartoria: The restaurant is centrally located and easy to find. The atmosphere is pleasant and relaxed. The staff is nice and helpful. Here are some of the things I didn't like about Sartoria: The drinks were okay but not very good. The prices were a bit high.
Mia M . 2024-09-14
MORE AT Google
Excellent food, superb atmosphere and the service was out of this world. Truly a great experience and recommended for all who want to have a great evening with awesome Italian food
Daniel Svedberg . 2024-09-13
MORE AT Google
Great food welcoming environment and attentive service make this spot ideal for dining out
Derek Schultz . 2024-09-12
MORE AT Google
Fabulous food and service. Beautiful restaurant interior, comfortable seats, so I was very surprised by the state of the toilets - broken toilet seats, generally not very clean. Disappointing.
angela michelson . 2024-09-11
MORE AT Google
Lunch was delightful. Attentive staff, delicious food, great wine selection with help on hand if you need it, and lovely atmosphere. Luxurious without opulence.
Sally . 2024-09-10
MORE AT OpenTable
Excellent experience; food, service, and ambiance. My only suggestion would be for the staff to better advise on the size of dishes. The main courses are substantial so we ended up ordering too much food.
Amjad . 2024-09-10
MORE AT OpenTable
Has management changed, ? what has happened to the Italian waiters who had finesse, the new waiters have no idea, and you need to chase them for service, it was what I call silver service when we last attended in May 24 to now feeling like a brick lane style service The cotteletta for two was dry and not melt in the mouth like we previously experienced in may24 When they bought the tray of cotteletta they just cut it up and put on our plates, we had to ask to be shown before he cut it up as the size is impressive, an elephant ear size as described on the menu but the waiters let down the show The new addition of flowers all over the walls in the bar area is not a nice addition to what was once a classy restaurant Definitely new ownership, new management and new chefs, I would not recommend this restaurant any more
treborded77 . 2024-09-10
MORE AT TripAdvisor
Sartoria is wonderful! Delicious food, fabulous location, great service, luxuriantly comfortable seats. What more you you ask for? I’m always amazed it’s not filled to the rafters.
Frank Terstum . 2024-09-09
MORE AT TripAdvisor
Special birthday, but sadly, didn't live up to expectation. My main course was delicious, but service let us down. They charged £9.50 for a sweet, which was mediocre and for one of our group an absolute joke. One scoop of lemon sorbet that was already melting in the metal dish it was presented in. We felt like second class citizens, seated at the back of the restaurant near the toilets, when other clients enjoyed a window seat. The restaurant was far from full. I will not be returning or recommending it to others. Over rated and overpriced!
Marika Townsend . 2024-09-08
MORE AT Google
Sartoria is wonderful! Delicious food, fabulous location, great service, luxuriantly comfortable seats. What more you you ask for? I’m always amazed it’s not filled to the rafters.
Paul . 2024-09-07
MORE AT OpenTable
Wow, this was amazing! We dined here, after watching a TV series with Stanley Tucci….and it was well worth it. So Australia to the UK to dine! The setting is beautiful, the staff are friendly yet professional and the food was just delicious. We dined on the Veal Milanese. And really enjoyed an Italian red to go with it. Thank you, I now have a wonderful memory!
Annie C . 2024-09-07
MORE AT TripAdvisor
Loved everything. Waitress was assertive but professional. Food very tasty and the atmosphere very classy.
Philip . 2024-09-06
MORE AT OpenTable
We had an enjoyable anniversary dinner at Sartoria in September 2024. We stumbled across it by searching for Italian restaurants in the Mayfair area. The food and service were very good and the atmosphere is nice. At the time we were there, midweek around 7pm for dinner, about half the tables were taken so there was a good amount of noise and certainly not too noisy. It's not a cheap eat but for a special occasion we thought the food quality met the price point and the wine we chose was very good.
Robin . 2024-09-04
MORE AT OpenTable
Staff excellent, food great , wine great comfortable and relaxed
ian . 2024-09-04
MORE AT OpenTable
Our dinner was fantastic and the service was top notch. We enjoyed the octopus appetizer and the burata starter. The cacao e Pepe was fantastic. We ordered chicken and lobster pasta. Everything was absolutely delicious!
Lori . 2024-09-02
MORE AT OpenTable
What a great visit to this fine restaurant. The ambience, interior, staff service, and food were all of the highest quality - would highly recommend!
Scott . 2024-09-02
MORE AT OpenTable
Overall 3 star due to several factors. 1) The interior decor is chic with a touch of old money which is great but the music choice did not match. 2) Friendly bartender but our server was rather awkward, perhaps he was having a bad evening but the weird looks given to my date was very unpleasant. 3) Food was nice.
D C . 2024-09-01
MORE AT Google
We had a wonderful dinner at Sartoria. Service was impressive and the food and drinks were amazing!
DarinY . 2024-08-30
MORE AT OpenTable
Excellent service by staff, great atmosphere, drinks were great and the food.
V . 2024-08-28
MORE AT OpenTable
Really unhappy about overall experience, the service is good and everyone was attentive . But we have chosen to celebrate special occasion , birthday and there was no vibe in the restaurant,all the tables were empty and just nothing special about the place.
Diana . 2024-08-27
MORE AT OpenTable
Very average food with very average serv. We went because of Stanley tuccis glowing recommendation, he must’ve been paid ! The restaurant itself is nothing like how it looks on the website, it’s tired and in need of some tlc. There were only a couple of people in the restaurant when we arrived and we decided to have a drink in the bar first, we had an alarm bell ringing due to the look of the restaurant and the inattentive bar tender, we should’ve left there and then . The food , although not terrible was infinitely less than inspiring, definitely nothing like Stanley would have you believe! Would it recommend this restaurant to anyone visiting London
juliemL5169MG . 2024-08-27
MORE AT TripAdvisor
Excellent service , food very good , good for a lunch meeting
winston . 2024-08-22
MORE AT OpenTable
We had the set menu - it was simple Italian food but delicious and great value. Great service too.
Pughmanbeing . 2024-08-19
MORE AT OpenTable
A fantastic restaurant with great character and ambience. Some of the most superior Italian food I have eaten. I will be going back.
mark . 2024-08-17
MORE AT OpenTable
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Had a lovely dinner with friends here. We were sat in a quiet corner table beside the kitchen window, and could see the chefs do their magic. Food was great, drinks and wine selection abundant… and pricing appropriate for the quality and surroundings etc in the City. We had a mix of starters (get the arancini), pastas (monkfish spaghetti) and desserts (tiramisu)… and my friends and I had no complaints. Our waitress (sorry I didn’t catch her name, but our receipt had Toni on there) was so friendly, fun and welcoming. She made the evening even better. Thanks for a wonderful dinner!
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I think we came on an off night but I suspect some of what we experienced was typical. There was a number of large parties in and while the service was great, the food was pretty poor. Salad with no salad, just tomatoes. Tough bullet like potatoes with the T-Bone. A "medium rare" T-Bone that was so thick in places, it was almost blue. Blue cheese sauce the consistency of milk. Calamari straight out of a packet.
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Ok pizza / Italian restaurant. Enjoyed pizza, red/white wine and a salad ( no real choices re: salad). Service was ok and ambience ok - it was a quiet Saturday night. Would dine here again