Based on 15 opinions finded in 1 websites
Based on 15 opinions finded in 1 websites
Nº 312 in 338 in St Edmundsbury
Similary restaurants in East of England
28 Opinions
Took 2 bites out of my chicken wrap and tasted a jelly like texture, looked down to see it was completely raw! I feel so sick and I am most likely going to get food poisoning now, rang them up and they gave a full refund and said the reason it's raw is because the staff were trying to get it done quickly! Also the cheesy chips were cold and hard as a rock Never ordering from here again, I feel so traumatised and sick knowing I've eaten raw chicken!
1709 Opinions
Foods always cooked fresh, friendly staff who will help on the self service machines. Staff always tell you if its going to be a wait while they cook your food fresh. Lovely staff
11 Opinions
Best fish and chips we have had for ages freshly cooked it was to die for the fish was so meaty and the chips delicious we find it easier to pre book and then just pick it up
60 Opinions
Ordered online as stated 35-45mins delivery. When ordered this changed to an hour. That came and went so called to see how much longer as we had children that were now very hungry. Was told 10-15mins as it was on its way and if it hadn’t turned up by then to speak to the manager. Another half an hour later we call again and the guy puts the phone down on us. We’d been polite etc, we just wanted a realistic time that it would be delivered so no need to put the phone down. It eventually turned up 2hrs 22mins later. All cold. We’re 8 mins drive away. If they had been honest we would’ve collected no problem. We requested a partial refund as £50 spent on cold food that was hours late is not acceptable and they refused. We won’t be using this Chinese again as this is the second time we’ve been treated like this. The first time we were missing the wraps for the duck and they wouldn’t respond at all and it had taken forever to get what did turn up. But they’ve had another chance now, we’ll Give our money elsewhere in future.