Based on 2.869 opinions finded in 2 websites
Based on 2.869 opinions finded in 2 websites
Opinions
Food was amazing! Julieanna our server was really attentive, caring and looked after us very well! Would highly recommend
Alex Ford . 2025-01-22
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Came here for my birthday. Excellent food, we had the grill plenty of meat and great value. Drinks were excellent too. Service was very quick and friendly. Would definitely visit again when visiting Liverpool.
EdnaWestMidlands . 2025-01-20
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烤肉很好吃,推荐肋条,羊排,两大管饱,太好吃了,服务很热情,有会中文的小姐姐。餐厅环境干净温馨,很适合和家人朋友聚餐。价格很实惠,会常来吃的
. 2025-01-18
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Arabella was amazing, dealing with a larger party and making sure we all had a great night. The food was awesome and so were the cocktails
Compass44973933679 . 2025-01-18
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One of the best restaurants iv been to,our server annabel was lovley and respectful. The food was amazing and annabe was so polite
Mia R . 2025-01-15
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Great staff but BBQ isn’t up to par …. Dry brisket ribs steak….. BBQ can’t be dry.
Feliomar Dones . 2024-12-31
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Overrated, food wasn’t very good, the meat was very gristly. The bread basket was the best thing about it oh and the pint
calvin hill . 2024-12-31
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Smoke and Dough is an amazing restaurant but in all honesty I’m reluctant to visit again. The food was delicious and service was friendly. In particular I really recommend the wings. HOWEVER this is a buffet but they don’t let you actually choose what you get. The way it works is you have to have the whole platter to begin with and can’t ask to have items removed (with the exception of pork). You can then ask for more of whatever you like. Now we absolutely hate chicken breast and although we asked to have it removed they said No and we ended up with lots of it. The result is you either fill yourself up with food you don’t like orrr feel guilty for wasting food leaving it untouched on your plate. I ended up leaving the restaurant with a really guilty feeling and so probs won’t go back. Smoke and dough please change this policy
Ali Tahir . 2024-12-12
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Amazing. Never had a grill experience like it. The meats are amazing, the portions more than one person can manage, service is quick and cheerful, and the price is very good for what you get. The only disappointment is that this is a one off, unique to Liverpool
Richard Hargreaves . 2024-12-06
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Fixed menu on the weekend at the moment. Absolutely couldn't eat anymore. Recommend booking as very busy. Staff service excellent.
Martin Pearson . 2024-12-03
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Family meal for 5 . Had bottomless lunch which wasn't really bottomless as when we asked for top up of chicken skewers and sausage we were given 3 with 2 pieces of chicken instead of individual skewers and 3 quarters of sausage. We had 2 chips and macaroni cheese side orders with 5 lemonades that alone cost £45, Mac cheese was like watered down cheese sauce, lemonades were three quarters of ice in glass. Bread starters were stale ciabatta and cold. Toilets were unclean with no hand wash. The quality of the meat was fatty and tough with steak, lamb chops and ribs. The only thing that was acceptable was the chicken skewers were moist and tasty We have recommended this to family and friends but wouldn't return or recommend again due to quality and cost...
Dawn Parton . 2024-12-01
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For the price point food is okay. It could be better if they marinate the meat with bit more flavour or optional premium for food quality meat cuts.
Surenthran Sinnathurai . 2024-12-01
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£165 for five adults for bottomless BBQ meals steak was tough and there was only approximately £30 pounds worth of meat very poor value for money.
Eric Parton . 2024-11-30
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Annabelle our server was amazing
Matt Emblem . 2024-11-28
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Our server Annabel was very attentive and Very polite and friendly and made our visit a very pleasant one all the staff seem really nice friendly too grate experience will be back
M . 2024-11-28
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The food was really tasty and you got a lot, we booked a week in advance for 6 people and we had to wait for half hour before we were seated, but people who hadn't pre-booked were seated before us, but apart from that it was fine
kellie edgar . 2024-11-27
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Absolutely excellent, staff, food just 👌 Would absolutely recommend
Barry Stone . 2024-11-25
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Second time this week going, and will be the last, staff/managers attitude is rude. First time going this week was lovely, that's why we returned, to staff that was so rude, waitress was discriminating towards myself, be wary to when you chose to go, may e you need to chose the right night to get the nice staff 😩😭 how sad is this, the amount of service charge at the end, first time going I payed service charge, as staff were lovely, tonight I refuse to pay service charge (it's compulsory) due to rudeness, and I will refuse to go back to this restaurant.
Katie almalikيسلام . 2024-11-24
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It was the best we’ve loved Arabella
Dean Bennett . 2024-11-24
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Went for bottemless brunch. Server arabella was lovely made us feel comfortable and was quick service at all times. Woudl reccomend to friends and family for sure!
Mya W . 2024-11-23
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Absolutely amazing Lovely waitress (Annabel) Quick service Tasty food The drinks were quick and really nice Amazing!! Couldn’t ask for more
Maddison L . 2024-11-23
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georgia was amazing great service needs a pay rise to a team leader as she is beautiful brilliant service with a sweet smile
Charlie G . 2024-11-23
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Arabella was a wonderful server! Very attentive and ensured we had an amazing experience. Would definitely come back for both the food and service.
liv p . 2024-11-23
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Came for a bottomless brunch and was served by Annabel, really quick service and very friendly made it very nice for a birthday
Millie A . 2024-11-23
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It's less of a meal and more of a criminal offence. I'm genuinely angry at myself for paying the bill. I'd rather munch broken glass and shoe leather, than go again.
Scott Ferguson . 2024-11-17
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Amazing food, amazing service quick service for the drinks as was bottomless brunch
Michael Price . 2024-11-15
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Food was amazing and staff served very nicely
hridyansh uberoi . 2024-11-14
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Our second time here and we have thou rough enjoyed Food and service absolutely excellent One of our favourite places to visit when we come to Liverpool Thank you
Abby Roberts . 2024-11-14
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Great value for money, the food was very tasty and service was very quick. Would definitely use again.
Aaron Moon . 2024-11-12
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Never been so disappointed with this place before. Me and my partner like to come here for a nice meal when we visit Liverpool however after tonight's experience I don't think we will be returning! On arrival we waited at the front greet desk to be seated, the male that came to greet us didn't say a word, not even hello. He picked up 2 menus and gave a little nod to follow him, he tossed the paper menus on the table and walked away. The minute we sat down a lady came and asked for our order (yet we hadn't had chance to look at the sides to have with the main) eventually we ordered, two tables that ordered after us received there food sizzling and steaming, when ours arrived the gent that placed it in the centre of the table smelt like he had just rolled around in an ashtray and our skillet was cold. The meat was full of grit and fat, the beef patties looked like pieces of birdseye charcoal, there's more meat on a baby's toe than the ribs, the steak don't even get me started... I felt like I was eating a half smoked fag, it didn't taste fresh and tasted like the waiter that served it had used it to put his cig out. We wasn't offered any condiments, the table next to us let us use there salt for the gent that didn't speak to us at the start to get a condiment pot a chuck it on our table. All the tables around us was asked if everything was okay and offered extra meat but we wasn't, we get to towards the end of our visit and asked for the bill for the younge lady to stand staring at the till screen for approximately 10 minutes then disappeared... when we received the bill they had added on the optional 10% service charge, unfortunately for the first ever time we had to ask for this to be removed.
Sarah Towle . 2024-11-11
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Awful service. Walked in and was told 5-10 minute wait for a table. Bought drinks at the bar and finally got a table 35-40 minutes later. First time we visited and will be the last. We ordered our food which was lovely. Asked for meat as it was bottomless and we were still hungry. Another 45 minutes went by and the waitress asked surprised if our food had came, which it hadn’t. We asked for the bill as we were fed up waiting as the atmosphere was awkward and the service was awful. Paid £70+ for a meal when we left still hungry. Wouldn’t recommend at all. Don’t advertise as bottomless if you’re not prepared to offer the service!!
Amy Roberts . 2024-11-09
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Lovely ambiance, very good service and food. Loved the interior design.
Ovidiu Novac . 2024-11-07
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This place is a rip off. The meat quality is not great the sides are very expensive and small for what you pay. The staff are helpful ish until something goes wrong. It’s also pretty loud in there. Overall we won’t be going back
Harriet and Christopher . 2024-11-05
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Great experience, the food despite being served in large numbers is of a decent quality. The atmosphere was good and the staff members very attentive.
giovanni santini . 2024-11-02
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This place is a scam, they make you come in by saying “bottomless” then for reorder take ages to bring, eventually you will feel your are done and leave.
Ariz Husain . 2024-11-01
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Went on a Thursday evening and not been before. Heard really good things but was a bit disappointed with the menu choice. Wanted to upgrade to the unlimited menu but couldn't do it individually. Everyone had to but only 2 of us wanted to which left me craving more. Staff were friendly and the restaurant was clean.
Phil Wilson . 2024-10-29
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Food was amazing, our server Annabelwas fantastic she is a credit to this restaurant will definitely be back again
Nicola Marrs . 2024-10-29
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Really lovely food and great service by Annabel.
Steven Gayton . 2024-10-28
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Loved the food, staff were amazing, child friendly and nothing was too much trouble. Annabel was our waitress and was great thank you
Terri Lewis . 2024-10-28
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Walk in customers, was told it was a 40 minutes wait to be seated, so we had a gin and tonic and a shandy at the bar £14.50, while we waited ... We waited 75-80 minutes for a table for 2.... The food came quickly and was well presented, were both vegetarian, the halloumi was very salty, the veggie burger was well-done , after we had eaten the table next to us was extended but extremely close to us, we had not paid the bill or left the table when told by a waitress to move up, and started pushing the table while we were still seated . We told her no as did another waiter... A long wait ... poor service and poor food, not worth the money .first and last visit..
SPB . 2024-10-27
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Unlimited didn't really come in to play due to one person ordering off the normal menu
ste hurst . 2024-10-21
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We went here for a late bite and were very satisfied with the experience. The variety of meats and quality for the price was very good. The particular cocktail we tried wasn't outstanding, but given the menu being bbq meat, it's my own fault for not getting a beer 🙈
Niall McConnon . 2024-10-21
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Excellent well worth going looking forward to going back
hilaryanne andrews . 2024-10-17
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The meat is of appallingly low standards. Staff clearly not happy to be working there. Save you money and go somewhere like Wreck fish!
James Coleman . 2024-10-08
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We had a great Birthday meal at the restaurant on the Saturday night. No matter how busy the tables were all the staff never failed to provide such a great service. One member of staff in particular, Julianna, was able to help us conduct a fabulous surprise for the birthday boy and there was laughs and cheers all round. Thanks Julianna and thank you to the rest of the team…Keep at it 👍
Kaidan Hesketh . 2024-10-06
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Went on Saturday for a family treat, the starter was lovely, got to the main, Chicken was dry, lamb overcooked, steak was like chewing rubber, very disappointed, we couldn't eat most of it and left.
Graeme Lowe . 2024-09-30
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Food was dry and nothing exciting definitely not worth the 245 pound price tag that comes with it for a party of 5 , 23 pound a person for a tray of meat to share is reciduculable and to top it off you can't even take your food home with you wouldn't recommend to anyone and definitely not going again
Jack R . 2024-09-29
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Great service from all the staff including Holly. Good food and would definitely come back. 5 stars. Prices not too bad at all.
Emma H . 2024-09-23
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Absolutely fantastic 👏 Will definitely come again !! If you love meat then this is definitely the place and yo be able to upgrade to u limited is just spectacular 👌
Zoey P . 2024-09-23
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Great food and service! Meat was cooked to perfection, shout out to the steak *chef kiss*. Lovely and quick! Definitely coming back!
Road32177169697 . 2024-09-23
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Beautiful food and staff could not be any more attentive. Lovely surroundings. Gorgeous evening all round. Thank you so much
Lucy C . 2024-09-22
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For £85 we got a massive hot tray of mostly dried out, flavourless meat, a couple of sides, which were nothing special and two drinks each. Absolute rip off.
Jon Grainger . 2024-09-21
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Our Neice was 18 today & this was her chosen place to celebrate this afternoon. 8 of us had a delicious meal 😋 the lamb chops were my particular favourite a good time was had by all. Will return soon.
Cliveof . 2024-09-20
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Great welcoming to the site alot of staff being friendly made me feel like a local and overall just a great experience
durableten 16 . 2024-09-18
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Great food with a great service from Ed!
Ben Best . 2024-09-15
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Ed is the man! Super friendly and very polite 👍🏻
mark mcfadden . 2024-09-15
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i've been here two times previously which were great, but on my most recent third trip it was awful. my family where with me including my baby. we got stared at the entire time we entered to leaving. it was my husbands birthday so he felt extremely uncomfortable eating. including myself. After paying for the all you can eat option. we were watched. i've never been made to feel so uncomfortable. while there i also needed to change my baby. the changing facility's were disgusting. there was two bins under the changing table that had nappies on the floor they were that over loaded. it stunk . my poor baby had to use the changing table over that. hygiene was very poor. at the end my husband had enough of being watched and wanted to leave. we asked for the bill only for them to throw on a "optional" tip without even asking us!
elizabeth gregson . 2024-09-14
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staff are so lovely we came for a birthday for the bottomless brunch and as a vegan they were very accommodating to make sure i had my own separate meals with no cross contamination. alex was great and a pleasure to have serve us tonight :)
Clary Fray . 2024-09-13
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Isabelle was an excellent waitress. Helpful! The food was excellent. Well worth the money!
Daniel Condliff . 2024-09-13
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The bread to start 10/10 Cocktails were lovely Meat was good, wish I had gone for the evening selection for more of it
Rhys Jones . 2024-09-08
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Although the general vibe is good, every single bit of food tastes the same and felt like I was chewing on a car tyre
damon bradley . 2024-09-06
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Lovely place! Staff super friendly and the food is gorgeous. You can choose a meat platter from either the lunch or evening menu (we chose lunch) and a couple of sides to share as well. Did not disappoint! Would go back.
katy . 2024-09-06
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Very good deal for the amount of food you can have (if you have the stomach for it!) staff are friendly, nice vibe. But AVOID THE SIDES our chips and halloumi fries were horrible. Meat was lovely though!
Ellie may . 2024-08-31
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The girls that greet you at the door are rude & tbh intimidating. We didn’t understand the menu so asked & we got attitude like we were stupid for not understanding it, the men are kind & patient, the girls need to be less assy. Food was amazing
Karlee L . 2024-08-31
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Meat was well overcooked and service wasn’t great. Best part of the meal was the green beans.
Sumitren Ariaraj . 2024-08-30
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Came here august bank holiday , there were 6 of us . We got the bottomless bbq meats, 3 of us ate off one plate other 3 ate off another plate. An hour later one of us got poorly , couple hours later I was being sick and 24 hours later my partner was poorly , so poorly he was bed ridden for 5 days . This was the only thing we had eaten the same all day , I own a food establishment so know a bit about food poisoning . Such a shame as we have visited several times with no issue
Gemma Cook . 2024-08-29
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Food was good. Quite a lot 😂😂 but I love it 🥰
Luv Love . 2024-08-28
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I had a nice birthday here! Edward and Marijah provides good service and really warm hearted. They sing birthday song for me and provide a nice experience!
Ziheng Zhao . 2024-08-26
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eat a lot of mass, not a lot of class
alexander dietrich . 2024-08-26
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Had a great dinner. We were served by Maria and she was so amazing and attentive. Will be back
ami ode . 2024-08-24
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Lovely food, great atmosphere and attentive staff.
Jamie Newall . 2024-08-23
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Food was really good, and the service was great- Sarah was lovely! Would definitely come back!
Matty M0A0TT0Y . 2024-08-22
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Sarah was exceptionally helpful today during our visit and the food was excellent
Corey Ring . 2024-08-22
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Sara was very lovely always came to ask how our food was and helped us with all the issues. VERY LOVELY😊
Dieynaba Barry . 2024-08-22
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We come here quite a bit and always have a good experience. Our waiter today -Maria, was exceptionally attentive and really lovely. Thank you so much
Brian Okonkwo . 2024-08-22
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Went for lunch, food was good and the service was very friendly.
Joseph O'Rourke . 2024-08-22
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Sarah gave us great customer service
d.active _ . 2024-08-22
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Brilliant food! Great value! Nice service. Definitely recommend.
Stephen Atkinson . 2024-08-22
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We had bottomless brunch for my 23rd birthday and the service was incredible, Edvard went out of his way for us, made sure our drinks were all topped up the second they were empty! We couldn’t not fault the experience we had! Thank you to everyone involved today!!
Phoebe B . 2024-08-18
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Food was nice but the sauces to go with your food is bad tomato or mayonnaise is bad had to go ask for a spicy selection and watch a staff member eat food them smoke in front off me was really bad
david morrison . 2024-08-17
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Honestly so thankful for the staff here, I’d made an error in my booking for bottomless brunch and they accommodated me anyway, I have booked it an hour after it finished and they gave me an hour instead of two but gave me endless drinks and the most lovely and kind service. This is specific to Aimee and the manager Juliana they are the sweetest people and I will definitely be coming back <3
Carly Griffiths . 2024-08-16
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Spoiled our planned birthday treat at Smoke and Dough ! Party of 5 x2 children Was told we couldn't eat what we wanted !!! because only 3 of us wanted the bottomless brunch and the whole table has to order the same (kids ain't gonna eat that amount of food and drink ) at £30 each a kids reduced rate bruch would be more attractive
Kev Robjohns . 2024-08-14
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Only 1 menu at the weekend,all you can eat. Keep bringing it out and put on cold tray from old food,the wife got home and was sick all night. Won’t go again much better places for the price
Mark . 2024-08-11
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Great service, Edvard was very polite
Kieran Stuthridge . 2024-08-10
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Food is always so so lovely, the staff are always so attentive and will always sit us somewhere that has enough room for us and our pram!
Becky Quilter-Coan . 2024-08-09
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We come often because the food is good value for money, the staff and management team are all amazing and super welcoming and there's always a positive atmosphere when we're there
Owen Quilter . 2024-08-09
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Love this place! Exceptional food, very reasonably prices and the cocktails are amazing. Well worth a visit!
lucie campbell . 2024-08-08
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Great experience brilliant service
Denise Reed . 2024-08-01
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We had such a wonderful night! The perfect location for our friends meal out!! Amalie was a wonderful server!! Thank you!!
Bee . 2024-07-28
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Incredible food! The most welcoming and efficient service! Cocktails beautiful! And really reasonable!! Will definitely be back!
Donna M . 2024-07-25
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Great value for money staff were polite and friendly
Mark Walker . 2024-07-24
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Fairly quiet but had this great atmosphere first time here and everything was explained what you got food wise.stunning ribs and the same for the chicken skewers. Never felt rushed and that made the experience just so much more.a place to recommend to anyone
Peter Harrison . 2024-07-24
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Service was welcoming and atmosphere was nice. Food was very disappointing. All taste the same, flavourless and greasy. Fopd wasn't particularly hot! We did complain and they took it off the bill. NOW THE WORST PART. Early hours the next morning 3 out of the 6 diners had severe food poisoning. Never again will I be eating here again.
Lianne Walker . 2024-07-23
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loved the food worth the money we payed would def go back when i vist Liverpool again. Staff friendly and helpful. Service prompt and good music.
Emma C . 2024-07-23
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The ambiance and service was amazing but the food we didn’t really enjoyed it.
Carlo Serafin . 2024-07-23
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This is our first visit to Smoke and dough. The service is fantastic and the food was amazing . Along with the price
tazentertainment102 . 2024-07-22
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R food was dry staff was appalling to my auntie with attitude
Keira Higgins . 2024-07-21
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FANTASTIC First time of coming to Smoke and Dough and it definitely won't be the last! From the time we walked in the staff were friendly, knowledgeable about their menu and food and couldn't do enough for us. The food was delicious! The high quality of the products, the way they were cooked and the flavours were just amazing, so much so that hubby and I went to see the chef afterwards and shake his hand - credit where credit is due, the meal and evening was fantastic.
Kathy Rose . 2024-07-20
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1. Food like rubber you could bounce off the wall 2. Management disgusting when asked about a meal for a special needs child. 3.Not a place for people with special needs children - very disappointing . Not even a 1 star Ruined nieces birthday meal
Marie Higgins . 2024-07-20
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All had to have a bottomless meal that was dry and hard. Had people who could not eat that type of food and just wanted sides wasn't aloud. Manager had a bad attitude with my family because they asked if they could take some home instead of eating everything in there
Pauline K . 2024-07-20
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Interesting restaurant with a concept of "Turkish breakfast" with sugar overload of honey, jam and chocolate spread. Menemen was not hot, just tepid. The bread was delicious. Serving staff members were very pleasant. Although there was a male person hanging around was a bit off putting (probably in charge). Clean toilet and wheelchair accessible. Service on the slow side, hence 4 instead of 5 stars. We will be back regularly and hopefully give 5 stars on a future visit. Would recommend.
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A simply incredible experience! We were welcomed by Éder, who introduced us to the house with great attention and friendliness, making our visit even more special. The food is out of this world – the meats are perfectly prepared, and the sides, like fried banana and cheese bread, are absolutely irresistible. Each flavor is a true explosion of Brazilianness! To end the night with a flourish, we enjoyed impeccable caipirinhas and a pudding that was pure delight. Without a doubt, a little piece of Brazil in Liverpool that is worth every moment!
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Afraid to report this excellent restaurant has closedown. Sad news! Closed about the begining of December.
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I book a table yesterday for a celebration. However I have to leave as I was ignored for the staff for more than 20 minutes.