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4.5

Based on 55 opinions finded in 1 websites

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Nº 569 in 1506 in Highland

Nº 134 of 307 Other cuisines in Highland

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor554.5

comment_iconOpinions

I called in here for a coffee on the way home from the airport and have been bounced by a demand for a £100 fine from Britannia Parking for missing the parking ticket machine, in the dark on a rainy evening. I won't be calling again.

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Rockape . 2023-12-28

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I work in Inverness but I will never use this Starbucks or BM Barhains again because I got a £100 parking charge from Britannia Parking. Both meters were out of order. I was in and gone in 17 minutes. This is a TERRIBLE option if you want a quick / drive through / drop in coffee. The actual shop and staff were good BUT the management of Stsrbucks need to negotiate a 30 minute window if they want to grow more business... I see other people have had the same problem and I didnt really want to write a bad review but how else do you force change. Britannia don't give a hoot.. And I'm really not impressed. Watch out folks, you ve been warned! Dont get caught out.

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Sender R . 2023-11-28

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This Starbucks was really nice and I was happy to visit. The staff was alla amazing, sweet and good for a chat and a recommendation when unsure of what to have. They made my day so much by making a PSL that was the best I've had, before I knew PSL was back on market and it made my day. Was here for about an hour and the staff was sweet and helpful and just pure lovely and the coffee is always good!

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Helene . 2023-09-05

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£60 parking fine. Stopped off for a coffee after a 3 hour drive to Belladrum as we did last year. Just received a £60 parking fine from Britannia Parking as you need to pay parking! In the middle of nowhere and couldn’t see signs at all. Starbucks don’t even tell you it is chargeable parking!!!

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007 . 2023-08-09

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Ridículos, not legal, Starbucks denied a receipt, they said they not have paper to print it. It that possible? Why they not advised before we pay???

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fmeloparente . 2023-07-27

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Starbucks fine but has a very tired visitor who needed a quick coffee only to reserve a £60 parking fine for the pleasure is awful! We didn’t see any signs so beware while visiting a Very expensive coffee

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foxy160 . 2023-07-05

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The visit was let down by the toilet having a very loose seat and when this was mentioned to a member of staff she replied that it was always happening. Can I give a suggestion REPAIR IT PROPERLY.

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jrsutherland . 2023-06-24

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Accueil peu chaleureux... Mais surtout nous avons été désagréablement surprises de devoir payer le lait pour un demi biberon = 1.85 pounds !, sachant que ma fille qui vit en Ecosse n'a jamais dû payer le lait demandé pour son bébé depuis 2 ans, que ce soit dans les cafés ou les restaurants.

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sylvieetana_sn . 2023-05-21

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Inadequately trained staff… very grubby, messy venue… was there for over an hour and a half catching up with a friend and 7 different tables were left covered with empty cups and rubbish. Cake crumbs all over the floor under several tables, and cleanliness of toilets unsatisfactory. Not impressed at all. No standards whatsoever, and where is the management?

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18daniellem . 2023-05-18

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Arrived with my family and was immediately greeted with a lovely welcome from Angela. She made us at ease straight away as my youngest was playing up. Got our order made in quick time and had it with us as quickly as possible. The coffee was amazing. Will definitely be back

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Kenny M . 2023-04-13

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Wir haben während unseres Aufenthaltes in Inverness Cappuchino und drei weitere Getränke gekauft und können sagen, dass die Starbucksqualität mehr als eingehalten wurde. Wir würden wiederkommen!

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I7923ROreginas . 2022-08-24

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Better coffee technique than most places in town, iv made over 1000 cups of coffee professionally and places either know how to moderate milk/coffee temperature or they dont. They do.

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Aimless O . 2022-08-14

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I was doing my Christmas shopping this morning and stopped in for a coffee. The staff are always so pleasant and welcoming when you come in. A special mention to Naiomi who made my coffee. Simply made to perfection! Everytime I’m in she recognises me and knows I like cinnamon on my cappuccino but had none so offered nutmeg and it was just as tasty!! Thank you to all the team at rose street! Xx

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583mhairib . 2021-12-07

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If you want somewhere to go to get food,a drink then go here all the staff make sure your welcomed and that you have everything you need,There is no way how to explain how good there food and drinks are. If I were you I would be going here everyday and I try to as much as I can,also all the staff are so nice and they make sure that everything is right.I would recommend this place to anyone I met who’s asks me where is the best place to go for a drink and some food this would be the first place I think off x

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_itz_molly . 2021-03-02

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Love this Starbucks branch, always lovely friendly staff and ofcourse, great coffee! Keep up the good work. 🙂 x

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caitlinmxx . 2021-03-02

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Me and my partner had a lovely catchup. We felt safe in Starbucks because they had 1 member of staff cleaning every table when someone left with a facemask. The food was delicious 😋

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carolannem445 . 2021-03-01

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The service here is excellent.The staff are always lovely and friendly and the coffee is always delicious.

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TracyMonteith . 2021-01-31

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Favourite Starbucks in Inverness! Lovely staff and the coffee always tastes nice! Has parking right outside and is following covid guide lines always feel safe when hear?

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265kennyh . 2021-01-28

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Absolutely love the staff and service received. Staff are always willing to help and advice. Very adaptable with takeaway current service

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Kem1994 . 2021-01-28

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Visit this cafe often as it’s on my commute to work and also the closest one to my home. Generally order on the app and my drink is always ready and waiting for me when I arrive. Pre-covid it was lovely to sit in but...

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Rachelsinclair88 . 2021-01-28

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Coffee taste amazing! Love a caramel frappe! Quick service too! Always amazing when we get coffee! Will be back

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imcalledkara . 2021-01-25

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Friendly and curtrious staff, made to feel welcome every time I visit. Tasty coffee and treats and lovely atmosphere 😁

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J5487DBcarmenc . 2021-01-25

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Nice friendly service Also very helpful when you have a teenager who can't choose 🙈 just wish it was open after 6pm🙂

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Coffeefan2020 . 2020-12-19

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Huge fan of Starbucks coffee anyway but couldn't feel safer when I visit. Always with a smile even in these strange masked up times!

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522mhairil . 2020-12-18

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Great place. Staff are very friendly and service was super fast! Good choice on the menu, we had lunch and enjoyed it very much. Parking right outside which is handy and not too pricey either. Will definitely be back.

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roseyfraser . 2020-12-18

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Staff are very friendly and so quick with orders. Visit here frequently with my other half and also now a group of 9 of us frequently get someone to go down for our coffee so we can have at work :) can’t fault the service...

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bex2002005 . 2020-12-13

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Lovely ginger latte and warmed salted caramel and pecan swirl, yum. Service good, friendly staff. Definitely be back.

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Seonfm . 2020-12-10

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Came here with my friend to celebrate finishing semester one of Uni. The service was wonderful as usual, Angela is fantastic and the coffee always made to perfection. Best way to celebrate. Thanks

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Pauline T . 2020-12-09

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A nice clean store with good social distancing instruction on the floor,nice friendly helpful staff .

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Rona C . 2020-12-09

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My daughters love a visit to Starbucks. They’ve worked really hard during the pandemic to stay open and make everyone safe and welcome.

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JanineFindlay . 2020-12-09

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Always quick and efficient service. Caramel macchiato everytime for me :-) and my son loves a hot chocolate

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Kayleigh-Ta22 . 2020-12-09

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I am a massive regular at this Starbucks and I honestly couldn’t think of a nicer place to go! I study here and grab a coffee everyday and I couldn’t be more happy with the service. The staff are amazing and so friendly! Definitely will...

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hazelh606 . 2020-12-09

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Our usual coffee stop when shopping always feel revived after a cuppa and delicious cake the staff do a wonderful job.

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fionat49 . 2020-12-09

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Love love love 5 shot oat milk latte. Service always great. A great excuse to have a wee trip out and away from working from home.

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Joanne M . 2020-12-09

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It’s Starbucks - mediocre coffee and average food. But staff very friendly! Service speed is normal, too

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tausendberlin31 . 2020-11-26

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Love the latte and her favourite is the hot chocolate 😍 clean nuisances with fast happy workers also love there cheese toasties

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Ngrant95 . 2020-11-13

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If I were you I would go here,staff are all really nice and will talk to you there is always cheer and the food and drinks are the best they have got me addicted to Starbucks that’s how good this place is

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_itz_molly . 2020-11-11

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In here usually in once a week with a friend for our weekly coffee and catch up....the staff are so friendly and atmosphere is so relaxed 😌....by far the best wee place for much needed caffeine!

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seonaidt952 . 2020-11-09

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Excellent visit as usual, plenty of well located hand sanitiser stations and signs to easily follow. Plenty of omni and vegetarian/vegan food choices for my friend and myself. Order was taken quickly and efficiently and with a smile as always. And as always when ordering...

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144linzyb . 2020-11-08

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Since this store opened my husband & I have been going daily for our Flat Whites, the staff are just the best and I have made some lovely friends, the coffee is amazing 😍 I highly recommend a visit to the Rose Street store, you...

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Boo1971 . 2020-11-08

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Everytime I got in the staff are lovely and always have a smile on there faces. I’m even glad that they were very understanding about giving me some cold water, so that I Could cool down my baby’s bottle, as I’ve been in a few...

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chloecooper00 . 2020-10-30

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Staff are very friendly and the service is excellent. Food and coffee quality is as you would expect from Starbucks.

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I6878YWkenr . 2020-10-27

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Large oat milk blonde roast latte with 2 extra shots 😋😋, our usual order Pauline when you are not on the pumpkin spice. Angela always gives us a lovely warm welcome and knows our order before we need to ask. Now that's customer service at...

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Joanne M . 2020-10-23

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My friend and I visit at least once a week to the Rose Street Starbucks, we love our oat milk lattes, and pumpkin spiced lattes. We especially love visiting on rainy days because our coffees warm us up and the store gives us a safe...

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Pauline T . 2020-10-23

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When i ordered a great starbucks coffee the service I received was outstanding from start to finish I can’t thank the staff enough for the politeness and courtesy i received and the coffee was hot as i always expect from a great establishment and i...

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B3879RHadamc . 2020-10-23

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Good pit stop for some coffee and cake before driving back home. Very big Starbucks with friendly service and paid parking directly outside. While they had a good selection of merchandise we were disappointed they did not have anything branded with Inverness or the Loch...

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karamella9 . 2020-10-11

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Quick stop here for breakfast after staying the previous night. Quick service for drinks and hot food. Track and trace QR codes available around the place. Should have received EatOutToHelpOut discount however not given on till which was disappointing and no way to chase up...

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AChoopy . 2020-09-05

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With my wife, we taken a little time to drink some cafe latte at Starbucks Rose Street. We appreciated the friendly staff, the quality of the coffees, and the beautiful atmosphere of the local.

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Gabriel A . 2020-05-30

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A very regular visitor...Fantastic service. Friendly staff. Lovely coffee. Love the early opening time!

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drdeadlift86 . 2020-02-19

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You may argue that the high street in over saturated with coffee shops. But this is a great addition to Inverness. Convenient for the shops near by or the bus / train station. Staff are attentive and polite and the toilet facilities are spotless. I...

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peterfA9055MT . 2020-02-16

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Nice building as a new store. Visited when working in the area, cannot say anything too negative but it was quite quiet when I was in thought it was a bit odd. Coffee was good but could have been a little hotter.

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Y9131EGbenl . 2020-02-10

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Me and my mother come into Starbucks every Tuesday morning at around 9am, we are always greeted by amazing customer service and beautiful coffee. David is always striving to make every customers visit a good one and he 100% is! The place is always clean...

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X8628LEalanh . 2020-02-09

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Lovely bright, clean new store in a great location with the bonus of parking. Friendly staff which are always cheery and look after you well. Coffee is very good, well made, you get what you ask for compared to some other stores where drinks are...

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DBN752 . 2020-02-08

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I have been going since the first day they opened and I love it. The team cares about what they do, since day one no matter how new they were you can tell they tried hard and did a great job. The customer service is...

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chicurbanhippie . 2019-12-04

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First time visiting end of November and everything was immaculate, great service, coffee amazing! So used to Costa I forgot how fab Starbucks is! Very relaxing atmosphere. I’m now back 1st December!

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Laska55 . 2019-12-01

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