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4.6

Based on 1.213 opinions finded in 2 websites

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Nº 377 in 2148 in Bristol, City of

Nº 10 of 62 American in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..beautifulmeatmuststeakonionsirloinribcookedcheesetendermarrowporkburntbellypaysteaksroast

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Great steak and friendly service from Seb. Lunch menu delicious and reasonably priced!

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Jack K . 2024-12-30

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An hour in-between courses in a mostly empty restaurant (only two other tables), then ribs and steaks arrived cold to touch. After complaining, the steaks returned steaming hot a minute later after being microwaved, which is appalling given such expensive cuts of meat. I've tried both Cow and Sow's in Bristol, and both have been massively overpriced and disappointing for the quality of the cooking and service.

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Kyle Bayliss . 2024-12-30

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The best Sunday roast I’ve had in a long while. From the minute we walked in, Ed’s service and attention to detail was impeccable. Honestly the loveliest staff, the most delicious food and a great atmosphere. We had the roast beef brisket, roast sirloin beef and The Cure (all 4 meats), plates were clean by the end of it. I don’t eat dairy and the kitchen was happy to cater for me, a lot of the roast staples are already vegan. Will 100% be coming back to try the evening menu. Amazing!

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Emma Taylor . 2024-12-30

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A local guy in near by pub recommended this place by chance glad he did because it was a immense eatery! All of us enjoyed our meals good portion sizes,food brilliantly cooked and everything seemed so fresh and tasty. Service fantastic very welcoming and nothing was a burden. Atmosphere was just right lighting not too bright like a dentists or too dark that you cannot see what you are eating. Wasn't very noisy but wasn't too quiet just fine. Would definitely recommend 👌

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Colin Cowie . 2024-12-30

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definitely come for their express lunch! it is 1 course for 14£ and 2 courses for 18£. we ordered the flat iron steaks, wouldn’t say they are very flavourful but they are worth the money. we loved the starters though! the sticky pork belly and fried squid were amazing

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aly . 2024-12-26

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Sebastian, our waiter, was an absolute pleasure and delight!! Possibly the nicest, warmest and most genuine guy to behold. The food was incredible, really delicious and tender. The chateaubriand was amazing, sides of Brussels and potatoes divine. Sticky pork belly was also just delicious!!! I'd come here again just to be in the presence of Seb. What a lovely guy, really makes the experience a bit more special with an attentive and warm server!

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Lucas Hitchen-Smith . 2024-12-24

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Lovely space, great service, yummy food! All of the family enjoyed their variations and it’s So nice to find a steak venue that cares about the vegetarian in the group too 😊

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Story Gang . 2024-12-24

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Very nice cuisine. The picanha was very good with reasonable quantities and quality accompaniments. The wine list is very well thought out

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Hugo Fernandez . 2024-12-23

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I went there to have their express lunch menu of steak and chips. The portion of the steak is comedically small, with big chips to compensate. Burnt ends were great although they could have given more of the accompanying sauce. The bone marrow was a bit underwhelming; not a lot of marrow in the whole bone, and the caremalised onions were the dominant flavour and ingredient of the dish. The blooming onions were crisp and sweet, if not a bit bitter on some burnt ends, and very greasy all over. The black garlic aioli is amazing as a dipping sauce for both the onion and chips. The salted caramel tart was underwhelming; the tart was very thick and viscous, and the salty flavour is more prominent than the sweet caramel. Luckily the ice cream was the right amount of sweetness to cover the dish. Incredibly pricey for the quantity and quality of food provided. Charging £5 for an additional sauce for the steak is absurd for the amount provided for both steak and chips. Staff were incredibly attentive and accommodating. The wait staff are probably among the most well trained that I've seen in establishments throughout Bristol.

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Ekenwars . 2024-12-22

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Service was great, atmosphere good, unfortunately the food wasn't great. I've had much better steaks elsewhere for same or less.

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nmac999 . 2024-12-21

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Seb remembered us from our last visit which was very welcoming. Whilst serving on a busy night he always made sure to check in and ensure we were having the best night we could. The food is delicious, I savour evey bite when I go and can't wait to go again.

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Caitlin Boyle . 2024-12-17

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Food was incredible and service was fantastic. Seb was very attentive and friendly. Would recommend!

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Alexa Zofia . 2024-12-16

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A great chance discovery during our discovery of Bristol. Original and tasty cuisine. Bravo and thank you for the welcome

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alex chenivesse . 2024-12-16

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Kayla was very knowledgeable, friendly, and sincere. We felt well taken care of from start to finish. Thank you for a delicious culinary experience!

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Meg Roberts . 2024-12-14

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Amazing service. The staff are so friendly including our waiter Seb !!! Most of all food was great !! Cooked perfect!

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Lou Reece . 2024-12-14

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Food was excellent and the service from Kayla was very pleasant and smooth.

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Bannered Mare . 2024-12-14

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Thank you everyone at Cow & Sow for giving us all a fab evening. 11 of us enjoyed an evening of food filled fun. The food was amazing and the team at Queens Square so helpful and friendly. Looking to re book already. Keep doing what your doing.

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joanne ramsey . 2024-12-12

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Great vibes, warm welcome. Slightly disappointed with the steak, having had a wonderful starter and dessert the steak doesn’t compare. Alice was great 😊

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Fabrizia Ferrara . 2024-12-10

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We had the Christmas menu - totally not worth it. The beef wellington was mad of pulled beef and the cheese board was woefully underwhelming - hard brie is never the one. The service was ok but one of the waiters was trying to make a joke with one of our party who wasn't drinking, owing to being the designated driver, encouraging them to drink and driving. Nobody at the table was impressed or found this funny. Particularly at this time of year, it's nothing to joke about. Despite my friend being clear they weren't drinking the waiter brought an extra glass for them and filled it up with prosecco.

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Nicola Knowles . 2024-12-09

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Absolutely fantastic night celebratingy birthday. Food was outstanding will definitely return

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Deborah Miles . 2024-12-08

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Visited the Cow and Sow in Queen's Square for a Sunday lunch and it was faultless. The staff were fantastic. We had Maya (apparently her first day on the job) who was really lovely. Both of the roasts were spot on, really tasty food. The desserts were fantastic. The Cow and Sour cocktails were delicious. Great service, great food and great atmosphere. Highly recommend it. Thanks for having us, we will be back very soon.

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madeleine holland . 2024-12-08

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Fabulous service from Edward Meade and delicious food. Top class.

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Kieron Long . 2024-12-07

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We had a fabulous birthday meal between the 6 of us! We had the sharing platters which were generous, delicious cuts of meat and we received excellent advice from Ed on our wine choices. All round lovely experience.

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Michelle Neilson . 2024-12-07

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Fantastic steakhouse with perhaps the best value for money in all of Bristol. I went with a French colleague for work and we were very satisfied. Exquisite attention, great quality of meat and without going too far in price. Totally recommended

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Alvaro Garcia . 2024-12-06

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We had a lovely Sunday roast in this restaurant. The ambience is good and the staff are really nice. The food we had were really tasty and nice. Would come back and would recommend. Thank you

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Grace Gracie . 2024-12-05

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We arrived early for our meal and were accommodated! Seb gave us some great recommendations and we had an absolutely lovely meal! My in-law are visiting from Australia soon and will defo be sending them here!

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james fryer . 2024-12-05

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Loved our Roast dinner here! We were in England for our Honeymoon and my husband has never had an English Roast so I was adamant we find a nice place for dinner on a Sunday. We booked a reservation at Cow and Sow based on a lot of recommendations on TikTok. It did not disappoint!!!! Our server, Kayla was absolutely amazing and took such good care of us. She was so sweet and the perfect host to our evening. The food was phenomenal! My husband cleaned his plate and couldn’t believe how incredible it was. It was probably some of the most tender and flavorful roast I’ve ever had. Absolutely recommend to anyone!!!

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Heidi Peterson . 2024-12-05

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Overall satisfied. The female server was not as warm or friendly as the others but still professional. Couldn't fault the food, prices are a little high but you get what you pay for. Would go there again.

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The Crimson Dragon . 2024-12-05

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Food was better than average chain steaks. Service was good.

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Peter Radcliffe . 2024-12-04

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Outstanding steak! Would certainly go again and recommend.

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Miles Phillips . 2024-11-29

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Family of 4 went on a Friday evening. We were greeted promptly and seated straight away. Staff were very friendly and professional and the food was delicious! Lovely wine too! Overall we all agreed that we’d love to come back again soon. Recommended!

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Dan Smith . 2024-11-28

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Despite making a reservation very last minute on a Saturday we were so well looked after - we were served by Mikaela and everything was amazing - my steak was cooked perfectly and so flavourful, and my boyfriends pork was insanely tender and really delicious.Even got a free glass of Prosecco as it was my birthday. Don’t live close to the area at all but if we’re staying there again we’d come back for sure.

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livi horton . 2024-11-27

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Amazing food! Served in a timely manner, our server Kayla was amazing friendly and very attentive.

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Jade Marsh . 2024-11-27

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Had a lovely meal! Everything was devine, no complaints at all! Kayla our server was amazing, definitely be back.

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jaay hawkes . 2024-11-27

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The food, service & atmosphere were all amazing! I believe our server was called Ed the other evening and he was very attentive, as well as patient to go through the menu and recommend items on the menu from the sides, main and even the wines. Overall, a great experience for my family as well as myself.

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Francis V . 2024-11-26

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Insanely good food with super chill friendly staff.

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Adam Canning . 2024-11-25

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Great roasts! And good service, thanks Hannah!

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Kj . 2024-11-24

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Lovely food, our server Aimee was great. Thankyou

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Ruby Evans . 2024-11-22

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Lovely staff, lovely food, great time. Thanks to Ochran & Manus

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Steph Parsons . 2024-11-22

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Fantastic food and atmosphere, one of the best steaks i have had.

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paul solloway . 2024-11-19

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I went with 3 friendsfor evening meal. Staff friendly. Very slow service. Food excellent.They were very busy.

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Bridget Rollo . 2024-11-17

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Took my girlfriend for her birthday tonight to Cow&Sow, Queens Square, Bristol and had the most beautiful and memorable night. Was served by Kayla who was very accommodating, efficient and super kind. Thank you!!

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Eleanor Butler . 2024-11-17

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Me and my girlfriend visited for my 21st and was served by Kayla who made us feel very welcomed and took their time to help me with what to order! Thank you for such an amazing experience :)

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Kirbie-Leigh Richards . 2024-11-17

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Lovely dinner and very good Cow & Sow Malbec to wash it down. Thanks to Kayla for looking after us!

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Mandy Davis . 2024-11-15

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The ribeye was excellent, and the Rioja I ordered with it was very pleasant too. Really, really lovely staff and a relaxing atmosphere.

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Maia Smith (maiathemagical) . 2024-11-14

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Welcomed by Tom who was very enthusiastic and being our first time he explained the menu to us which was very helpful. Food was great, steak was cooked to how we wanted it and sides were good. Atmosphere was lovely, towards the end of our meal we were served by Anita who was also very kind and lovely.

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AC . 2024-11-13

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Absolutely loved Cow & Sow at queen's square!! We ate on a Monday lunchtime. The staff were wonderful, the food was amazing and the drinks too! Lovely place for a birthday lunch. We'll certainly be back next time we visit Bristol. Looking forward to trying more of the menu at your other locations too. Great place!! Xxx

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Helen Upfield . 2024-11-12

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Alina + Ed were amazing! Brilliant food!!

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Alexis Black . 2024-11-12

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I had a wonderful experience at Cow and Sow recently, having had the delicious Ox cheek croquettes to start and a perfectly cooked ribeye for my main - my only feedback would be that the bacon dauphinoise was a bit bland and needed a bit more love. Service was top notch 👌 professional and friendly. I'd definitely recommend this place.

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Amber Campbell . 2024-11-11

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great food and really great service Been here about 4/5 times now Never had a bad meal or service

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Teresa Stevens . 2024-11-11

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Had the three-course set lunch menu with my sisters who had never been to a Cow & Sow before. The server in the Queen's Square restaurant was attentive, knowledgeable & friendly. We had such a wonderful meal in terms of food & wine quality, the atmosphere, the service & it was good value for what we had. Will definitely return.

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Janet Woolway-Allen . 2024-11-10

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Great steak with sides and starters to match. The service was also the best we’ve had in Bristol, we had Ed, a lovely vibrant fellow. Can’t wait to go again!

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Claude “The food decider” . 2024-11-10

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Great meal for my birthday, jess and lily were great, always happy to help!

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sophie webber . 2024-11-09

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Lovely meal in a great setting. Staff were also fantastic

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Nicholas Horrocks . 2024-11-08

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We ordered two flat iron steaks and were given fillets by mistake, we don’t eat steak very often (once a year maybe) so we had no idea of the difference. But what we did know was how fantastic the food was. The chips were amazing (with beef dripping) and at the end the waitress changed our bill from fillet to flat iron, honestly couldn’t fault them at all. Will definitely be coming back and choosing the fillet now we know how good it is!! Price is very reasonable for what you get (regardless of the mix up) 10*

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Nikki Elliott . 2024-11-08

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Really good service from Hannah was very welcoming and friendly would recommend this restaurant!

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Annabel Francis . 2024-11-05

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Delicious food & drinks, good price, friendly staff, amazing atmosphere, gave me and my partner a free desert for our anniversary

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Lily Duncan . 2024-11-05

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Service was good but not great. A bit slow at times and our wine was never topped up. The biggest disappointment however was the steak. It was pretty tough and chewy for a medium rare steak. Not what I expect from a £100 steak so won’t be back.

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Andre W . 2024-11-04

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Nice place for some delicious meat!

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Jeroen van Duuren . 2024-11-04

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The cow and sow has to be hands down the best steakhouse in Bristol! Amazing food and amazing service, will definitely be going back

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Grant Ritchie . 2024-11-02

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we dined here before heading to the theatre and were blown away! there was a great selection of non-alcoholic drinks and they arrived very quickly. the starters were incredible, we ordered the bread and some burnt ends- had absolutely no clue what we were ordering but they were amazing! would definitely recommend. we were served by jordan and tom; service was efficient and friendly, but not overbearing which was very nice! jordan was especially helpful when we were navigating the menu, telling us all about the steaks on offer and what we could order based on our preferences. our food - especially the sirloin - was perfect, exactly how we wanted it. kudos to jordan! overall, the atmosphere was lovely, the facilities were clean and the food was brilliant. we are excited to come again!

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Orla J . 2024-11-02

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We’ve never had a poor experience at either Cow and Sow in Bristol. I’m rubbish at writing reviews so let me just say that both the food and service is excellent. It’s the type of restaurant that you feel comfortable in jeans or dressed up. Everything is so well done. The only reason I have 4 stars for the food is that I prefer my garlic butter at room temperature rather than fridge cold. But that’s purely preference. The lunch offer is incredible value.

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Kate Butler . 2024-11-02

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Went for pre show dinner. The food and service were excellent.

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Stewart Richards . 2024-11-01

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I visited Cow & Sow for my partner’s 30th. We were a party of 14 and the team were amazing. Anna was particularly great and offered to do personalised name tags for everyone. The staff on the night were also excellent and very attentive. They made it a very special evening. The food was excellent, I’ve only rated it down because the dauphinoise potatoes, which came with mains as part of the set menu, were an incredibly small portion. So much so we had to order extra chips. Otherwise, everything was perfect and I actually think the set menu was very reasonable for the quantity and the quality!

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Megan Rimmer . 2024-10-30

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Alice served us for our Sunday lunch. Superb, food, service, ambience, was all outstanding.

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Geraint SKYRME . 2024-10-28

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I been there few days ago. The food here is amazing, very fresh, and high quality. Food taste sooo good. We order stake and pork belly. The atmosphere is welcoming, clean, and elegant. Service is great. The server was nice. We were sited fast. I didn't make any reservations, we went there around 15 pm we got a table, so we were happy to dine here. Overall, we eaten good.

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Sylwia Dabrowska . 2024-10-28

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Fabulous food, service, everything! Loved it!! Will definitely be back!

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isabelle woodcock . 2024-10-28

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Really amazing experience! A must visit for a nice steak and pleasant atmosphere. They've been busy on a Saturday night, although service was friendly.

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Anastasiia Snisar . 2024-10-27

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Excellent late lunch of a sharer Picanha accompanied by side dishes and a Mulbec that complimented the steak beautifully.

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Johan Schoeman . 2024-10-27

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The food was absolutely spectacular. The chateubriand steak was just as advertised and cooked to perfection. All the sides were beautiful as well as the desserts and the service was incredible. Luke and Tik made us feel right at home and we were catered to excellently. 5 stars all around. Thank you for an amazing service from you both

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Megan Berry . 2024-10-24

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We had a great lunch! We have been served by Ed and Alice, very kind and professional. The food was delicious and the service above the expectations.

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L P . 2024-10-22

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Fantastic food! Really wonderful, one of the best roast dinners we have ever had. Also, the wine was fantastic - highly recommend the Ancora Pinot Grigio Rosé and the beef Brisket for main! :)

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Hannah Pockett . 2024-10-22

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Specialized in meats but without neglecting other dishes. From the initial bread and butter to the desserts, all dishes were delicious. Highlights include their Croquettes, Caramelized Pork, Fried Onion (essential) and, of course, the meat, served just as requested. The service was excellent at all times, highlighting our waiter Sebastian, who was very attentive, kind and friendly. The price is high but according to what was received. Very nice place, with a small outdoor terrace. Highly recommended.

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Jesus M. . 2024-10-22

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Excellent lunch with friends. Subtle, knowledgeable,engaging service from Ed and Chloe. Thank you for making our leisurely lunch such a joy. We thoroughly enjoyed the food and service. Superb ingredients simply cooked to perfection. Great value set lunch menu with a good range of quality dishes in each course. Delicious cocktails especially the run Old Fashioned, so smooth. We will definitely be back, hopefully soon.Thank you again.

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Sue Hewitt . 2024-10-21

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Always amazing and friendly, we enjoy every time we visit ☺️ highly recommend

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jeff tyrrell . 2024-10-21

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5 * all round. Great food. great experience

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Neia Bloomfield . 2024-10-20

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Came here for a Sunday roast today and it was fairly good, although a couple of things were disappointing. We both had the beef sirloin and shared a side of cauliflower cheese. For drink I had the bloody Mary. The bloody Mary was quite watery and lacked a lot of flavour or kick although I did like that they had salt rimmed the glass. The roast itself was decent, the meat was tender and the veggies were well considered and cooked. The Yorkshire pudding was very cool looking and tasty. The cauliflower cheese was a bit of a letdown, similar vein to the bloody Mary it was quite bland and a little watery. Overall it was good and if a friend books Cow & Sow for future roasts I would be okay with it. There were, however, a couple of typos on the menu which my slightly autistic brain got hyperfixated on. So if you're reading Cow & Sow team, maybe consider to amend the menu. "Gooked chicken" and "maple galzed porchetta" takes away from the professionalism of your establishment.

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Louisa . 2024-10-20

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Special day made better with exceptional service and food.

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Michael Green . 2024-10-20

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We came for my daughter’s 5th birthday as she was requesting a tomahawk steak. The food, service and atmosphere were all lovely. Kayla was our waitress and she was great, she even went out of her way to make a mocktail for her birthday which she loved. Will definitely be back

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Ellie Toman . 2024-10-20

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Lovely restaurant serving delicious food and drinks. I loved the slow cooked pork belly main, and the Apple Pie Martini. Service was excellent.

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Anna Borsboom . 2024-10-19

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Very impressed with the service and quality of food. Probably the best steak we ve had anywhere. Its a good location and nice atmosphere. Would highly recommend and will be returning on our next trip the Bristol.

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Stephen Rockley . 2024-10-19

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Sunday lunch on Mother's day was a revelation. Brisket of beef cooked in beer rosemary and garlic with all the trimmings and chocolate delice to follow. Flavours fit for fine dining, no less. Unexpected and vastly appreciated. No idea, if this is typical of everyday fare, but on this one showing, expectations were well and truly exeeding. Very good and charming service and if a tad slow, who's complaining? This is a restaurant to watch. If today's showing is typical, I say if, then there is a new star in town.

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Peter Hamblysmith . 2024-10-18

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Another excellent experience at the cow and sow fantastic restaurant with great staff love it here

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david brown . 2024-10-17

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Service was amazing, I have had better steaks. Béarnaise sauce amazing

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Nino Adamson . 2024-10-17

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We booked the venue for a business lunch and couldn't have wished for better. Booking was easy, service was great and the food even better. thanks team!

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Matt Church . 2024-10-14

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Had a great time at the Cow and Sow on Queen Square. The chateaubriand was outstanding, probably the best I’ve had. The peppercorn sauce was excellent and unlike any other I’ve tried before. Don’t be put off but the prices, they’re only slightly more expensive than some similar places but the food is worth every penny. You really must try this restaurant.

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Baked Beaner . 2024-10-14

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Delicious food. We had a sharing starter, I loved the chargrilled pineapple, we enjoyed all the various selection. My steak cooked to perfection. We're not vegetarian but my son tried the butternut squash Wellington, very tasty. It's nice to try. Daughter had the Pork Belly and said it was excellent. One tiny downside the house malbec was a little disappointing. Our server Mickela was lovely and attentive. Definitely recommend and will certainly go again.

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Gail Jones . 2024-10-13

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absolutely lovely place and lovely lovely staff

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PJ EDGAR . 2024-10-13

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Strong Sunday roast - veggie wellington really tasty! Nice atmosphere and great service by Alina :)

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Ana Denholm . 2024-10-13

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What an amazing experience. Luke and Tom were epic servers and the food was perfect. Such a fab atmosphere, will be back!

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Amy Green . 2024-10-12

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We ordered the 1200g tomahawk medium rare, beautifully done and was served with blue cheese sauce and a peppercorn sauce. The blue cheese sauce was definitely our favourite. Broccoli and leek side dish and mac n cheese side dishes were a welcome addition too. Ambience of the restaurant was warm and welcoming. Staff were lovely and as someone who doesn’t really eat steak often enough to know the cuts well, Tik, our server explained really kindly and was super friendly too. Will definitely recommend and come again as was a decent price for a very lovely evening!

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Benny banks . 2024-10-10

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Our eldest is studying at UWE and turns 21 on Sunday so we drove down for an early birthday celebratory lunch. The Cow & Sow did NOT disappoint! We were welcomed with the warmest of smiles from Tik as were shown to our table. Food, drinks, service and environments were all on point... Adored the playlist during the lunch period and complemented wonderful dining experience. We WILL be back.

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Gary O`Reilly . 2024-10-04

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The restaurant was great, enjoyed the food (medium-rare ribeye) and the server, Alina, was lovely and helpful. She gave great advice and the food was amazing.

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Jacob Poole . 2024-10-02

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Excellent food & great service from attentive staff. Great small dishes and the blooming onion is a must, imho. Definitely on our must revisit list!

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Mat Garrett (SEOUK) . 2024-09-29

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Been coming here since it opened. First class food cooked with love. Normally we’d come for tapas in the evening, but today here for Sunday lunch. If you come, try the porchetta, seriously tasty. Big up Aimee and the team

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Mike Carey . 2024-09-29

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Nice venue, good food except for the rapeseed oil for dipping - I mean wtf. Steaks and side were quality and nice wine collection.

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Philip Leslie . 2024-09-27

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Faultless service , food spot on.

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daniel white . 2024-09-26

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Had a great meal here with a friend. Kayla was an amazing waitress. Friendly, accommodating and professional. Really great service all round.

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Ciaran Corsar . 2024-09-26

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Ed and Kayla were so great, and worked so hard. It was my birthday and they really made the night. The food was great, and was surprised with complimentary champagne!! Overall 10/10 experience, would really recommend visiting.

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Livleen Soor . 2024-09-26

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The staff and especially Alina were excellent. Very friendly and professional. I would have expected the rib eye to be a bit juicier. Still excellent though! Would come back at any time. Thanks :-)

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Markus Hänni . 2024-09-25

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American
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Continuously perfect and consistently amazing steak restaurant. You can never go wrong with Miller and Carter. Despite the huge scale of the Bristol branch and how busy it is, the service is always super quick, friendly, efficient and most importantly the food absolutely divine! Great wine selection! Nice to see dark horse added to the options. DELICIOUS! following only feedback but in no way affected our 10/10 experience. 1) The apple sauce type thing with the scallops just didn't work. Please bring back the crispy bits and lobster jus! 2) gutted the pornstar martini is still missing half a passion fruit. What's the reason for replacing with dried raspberries? 3) you're absolutely missing out by not offering chimichurri! Yes all your steak sauces are incredible but the best steak experience we had of all time in Poland was complete with chimichurri! Please add and keep forever as a choice! Finally our server was swept off her feet. Never let us down and always attended when required. But we weren't offered any sauce i.e. ketchup for fries. Again it by no means ruined the meal or any reason to complain but something maybe worth training staff to offer to complete the already 10/10 service we love so much. We loved our meal, the service was incredible, food the best! We tipped in cash to show our gratitude and yes we'll 100% be back 🤗

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4.5

1625 Opinions

location-icon69-71 Gloucester Road
American
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Disfrutó mucho, novia tiene una intolerancia a los GF, así que amablemente hicieron todo lo posible para ir a las tiendas y obtener un bollo de pan GF. Esto se sumaba a un servicio ya genial y comida de alta calidad. Definitivamente volveremos en el nuevo año!

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4.5

1293 Opinions

location-icon2 Quay Street
American
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I visited Bristol for a weekend and visited many places but this one is very poorly managed (maybe consider change of whoever runs this). This 1 star goes to the management as there is a lot of things that needs to be improved in this place and has a knock off effect on everything else. Visited Sunday morning for breakfast, we made a booking for 10:30, the place was massively understaffed. Because of lack of staff, the waitresses and people making drinks were super busy and couldn’t keep up (definitely not their fault) but they couldn’t provide good customer service due to that. Our coffee drinks arrived about 20-25 mins after our food, and then I found out my coffee was not what I ordered. There was constant flow of people coming in. Bacon pancakes were good, service was slow. We finished food and then coffees arrived. My vegan waffles were pretty average but that wasn’t the issue. This place is very popular and it needs a lot more staff members - because of lack of staff, customers are not happy when mistakes happen and then obviously it affects waiters (I’m sure this place has high staff turnover, I wouldn’t want to work here). As seen on photo, my table and chair was an inch in front of the disabled toilet which I found very grim regardless if the toilet was in use or not. This table should be for one person only and not for two. None of the above is staff members fault, they are trying their best but this is the only food place in Bristol that needs heavy management changes as clearly it needs works. Sadly we will not be returning here. I highly recommend “be natural cafe” in the market hall, their breakfast was 1000% better.