The Preston in Brent

Raul was very helpful and polite, he assisted us throughout the evening. He's been really helpful and provided a perfect service for me and my family. The atmosphere of the pub was great and we come here very often. I would recommend.

There is a lot of improvement that needs to be taken care off. 1. If you’re advertising the pub as a family friendly pub then there shouldn’t be groups of young teens hanging around, etc. This is a big put off. 2. The quality of food needs to be improved. 3. The service of having to go up to the bar to place your food order isn’t acceptable, having table service in a pub is what families require. 4. The choice on the menu is very limited, especially kids menu. 5. Not once did we get told whether the kids or anyone have allergy’s (this is so crucial as we do have allergy’s) and if something happened then this would have taken its turn but you need to train your staff to ask this.

Nice friendly local pub, great service especially nayana. The locals are great also

Really cozy and people are polite amd friendly

Tasty fish and chips 🍟 served in a Cold environment where the background music 🎶 distracts diners from the uncomfortable Cold atmosphere within where fires are dying 🔥 & with a front door left open which does not help either! The toilets 🚻 need to be kept clean & smelling fresh! 16.1.25 Tasty Shepherd's Pie , Peas , Carrots & chips served in a clean & cosy environment by grim staff .

The lady that served us was cheerful and friendly. The food was great, really good size portions and tasty. We were served each course in a timely way, no waiting ages between each course, and the price for the 3 course set meal was very reasonable. The seating could have been more comfortable, the chairs were very mismatched, but other than that we enjoyed our experience.

Came here to celebrate Mother's Day- we were served by Teigen who did a great job plus the food was excellent 👌

Great service, welcoming atmosphere, good food, yep, I will return

Andrea is amazing at the Preston. Knows my drinks and is always happy to serve

Sorcha was an amazing bartender. The life of the Preston. Always love the high spirited and welcoming.

Andrea was my server and she was excellent. Polite,engaging and helpful. 5star.

Had a great time here. Food was lovely and service was great! I think she was called Dre? Will come back!

Sorsha was very professional,helpful and has a really friendly attitude she uplifted our evening. 10/10

I’d like to write a review for the Preston pub Preston Road Wembley it’s a pub myself and my wife use a lot and have always had a great experience , the staff are very courteous , friendly and professional and our favourite is a friend called Laura who is always very helpful. Steve and Carol Maskell.

I visited the newly refurbished The Preston with a friend for brunch. It's been updated to a very nice standard. The staff were extremely friendly especially Laura, who went up and above to make sure we were happy. She ensured that we entered the car details as the machine had been moved from it's normal location following refurbishment. The food is very good value for money and worth the visit. I would highly recommend going to the Preston, my friend visited the bathroom and said it was nice and clean and updated to a nice standard.

The staff Jordan Kai Andrea laura and Raul are friendly welcoming and are great representation of ember inns values providing absolutely best care of the customers

Friendly services and great food

Laura's is the loveliest person serving her customer with smile....Excellent Service always always provided by Laura..I come repeatedly and often...Because of her and her lovely Services

A very lovely experience in the pub. The food is great and delicious. I especially recommend the sea bass and steak. The service is excellent especially Laura, she is very helpful and friendly, makes dining there like home!

Very nice service by Laura. The grill sea bass is nice, the beef ribs and the foods too. Will recommend to attend.

Laura gave us exceptional service. She was friendly and helpful. A real asset to your business

Consistently receiving Fantastic service (with a smile) from Laura and food is great! Can’t get enough of the BBQ Beef Rib Mac Cheese and the freshness of the sharing nachos!

It’s an amazing experience to come here after the refurb!!! As I entered I got greeted kindly and polite by employees. Andreea, the bartender, greeted me politely and kindly, she has amazing customer service skills that made the experience even better. The haddock and chips is my favourite. Do come here and try it for yourself. :)

Sorcha was so warm and inviting. Service was amazing. Kelly was also so attentive and ensured we were well looked after. Rare to get on a first name basis with the staff, but they went over and above! Highly recommend.

First visit, I absolutely loved it. I had a brilliant breakfast seated by the fire. The food the service......excellent. followed by a couple of glasses of wine. Well, it is the season to be merry🎄🤭

It was Christmas day and we had 7 in our party. We arrived early, about 11:40am for our booking at 12pm ,and we're seated straight away. We noticed We were the first to arrive. We were served our drinks pretty fast and all seemed to be going well. All the tables filled and food started arriving to tables all around us but not us which we thought was unfair as we had some young children in our party that were getting very hungry and as we had been the first to arrive we felt forgotten. We asked when our food was coming and we're told "very soon" but 30 minutes later and all the tables around us were being served their main courses but we were still waiting for our starters. By the time 1pm arrived the children in our party were closed to tears and so we asked again about our starters and were told it was being plated. Another 10 minutes go by and then the adult starter arrived and he felt uncomfortable eating his food whilst the children had nothing so the adult waited to start which meant his meal was cold by the time he could eat because it was another 15 minutes until the children's meals arrived. Clearly the children's meals should always be served first so that they don't have to watch others eat food without them. The same thing happend with the main course!

Christmas Day. Disastrous decision to only serve one course at a time to the entire restaurant, or so it seems, meant we were served well after other tables who had arrived after us. 45 minutes between courses was unacceptable. Soup was luke-warm because the serving was so small in a shallow bowl. Christmas pudding portion was minimal. Sat down for a pre-booked and paid for meal, not cheap, at 3:30, finished just after 6 p.m.

Excellent service, welcoming attitude and great atmosphere

Absolutely AWFUL, AVOID AT ALL COSTS. We had done a booking and a pre order for Christmas eve. Not even greeted by, but had to approach a snooty manager who seemed annoyed at our arrival. Took us 10 minutes to get a table- this should have been a red flag for us to have left, considering we'd done a pre order. Noone came after 15 minutes, so we approached several times to ask what was going on. Manager absolutely unhelpful. Shocking service, we left after an hour as no food given.

Looks fantastic after their recent refurbishment.

My favourite pub! Rheuben and the team do an amazing job running the place. The Sunday Roast is always the best and the place looks amazing with the new refurbishment

I sat at a table and was watching the football on TV, I decided to order via the website, I tried to scan the code on the table but the lighting was poor and I couldn't scan, I went to the website and placed my order, just one drink, vodka and lemonade, after 20 minutes I was still waiting for my drink, I went to the bar and asked what was using so long, the person I spoke to asked someone else if the was an app order and they replied yes, they were making it, having been a barman and pub manager for several years I was appalled at the level of service and the length of time it took to fulfil the order. I'm probably not going back to the pub after this experience and certainly won't be recommending anyone to go there.

Rude bartender. Unnecessary attitude. Still waiting for garlic bread. It's been 55 minutes. Slow service. Decent atmosphere.

Visited The Preston for our Work Christmas lunch. Very welcoming atmosphere upon arrival and staff were friendly. Varied menu for all tastes and I was especially chuffed when my colleagues who are NOT Local praised the food and the atmosphere. Great sized portions for the Christmas meal and presentation of the tables upon arrival Service was well paced allowing us time for our Secret Santa, quiz and drinks. Recent refurbishment makes the place warm and cozy with new seating and the toilets are all spruced up Lovely evening with friends and well done to the team around what must be your busiest time of the year

Nice job on the refurbishment, and staff were very helpful and welcoming. Well done all.

Decent pub if you’re looking for one

Very slow kitchen and waiters didn't seem to have a clue. A big group of us went for a Sunday roast. Two of the people in the group arrived later and placed the order 30 minutes later than the group, but their food didn't arrive until more than 1 hour later, AFTER we chased the kitchen 3 times. The third time we chased, the waiter said "the kitchen was prioritising your order" when the pub was half empty. Prioritise? What does that even mean?! You started looking at the ticket and figure out which part of the dish you need to start preparing? 1 star for service because the waiters did indeed bring the food to the table. Apart from this, there was no service, we have to do everything ourselves.

The food was good and we didn't have to wait too long. Service was good ..we did have to order and pay at the bar. No waitress Service.

The décor is lovely and our food was delicious. Best of all is that the staff are amazing! There is nothing to improve upon at The Preston.

Have eaten here before, and the food has been pretty good However this time found the portion sizes to be a lot smaller than they used to be The salad especially which although fresh only consisted of a couple of lettuce leaves two slice of tomato n a few bits of cucumber The lasagne was also overcooked. Disappointing

Reasonably priced drinks and food with customer parking

Great atmosphere, perfect for families especially for Sunday brunch. Friendly staff always, especially Andreea who helped us today. Always on top of our requests and quick to jump and help. New refurb makes it so spacious and new items on the menu are delicious. A must try if you haven’t had the chance yet.

Didn't have any food but had a couple of drinks staff very welcoming nice place

Really liked it here, came for a pub Sunday lunch. Lovey place and peaceful.

Food was good. Had the mixed grill which was excellent. Closing for a refurb at the moment. Has proper cider on tap too.

Pretty decent pub. Has a modern feel to it. They do serve food, although not sure what it's like as we only went for drinks. We went on a Monday night, and there was quiz night on. We managed to find a quiet area in the pub away from the speakers. There is plenty of parking available in their car park. Just don't forget to register your vehicle registration on the machine in the pub. Update: food is made freshly. Not a wide range of vegetarian or vegan meals available for choice.

I am visiting from Kenya and fancied a Pub lunch. It was everything I expected and great service enhanced the experience.❤️🍻

Great venue for family gathering, or simply meeting a friend for breakfast or an evening meal.

Very poor Staff standing at the end of bar and never helped us to find a table for Two We ordered food nobody came during the meal to see if everything was ok so we tried to get their attention but nobody took any notice.gthe gammon was not verygoodabit burnt on one side fried eggs a disaster stuck together overcooked.my lasagne not great 2 green lettuce leaves a slice of tomatoe and a tiny bit of onion .When the girl came to collect our plates my husband showed her eggs she laughed offered to get two eggs but it was to late .Very dissapointed

Good neighbourhood pub with food. Friendly service. The garden is good for the summer weather There are regular quiz nights and karaoke too.

The Preston pub has been my local pub for over a decade now. I have to give a massive thank you to Elly and Tigun and Kelly they are amazing no matter how busy, they alway make you feel like part of the family and professional helpful and alway go above and beyond expectations. I really hope you guys are rewarded accordingly for all your hard work. I would give 10 stars ⭐️ if I could. keep up the good work ladies

Welcoming atmosphere with lovely food! Would like to thank dre for her excellent service

Preston pub is best pub to go for drink

Great place for a few drinks & food. Atmosphere Great inside. Outside has seats as well, Great for them warm summers. Friendly staff and door staff

Friendly reliable, great family atmosphere, big shout to Tejan and crew, we had a largish gathering, nothing was too much trouble, even she arranged candle and cake as always. Best service value for money, main thing everyone enjoyed, also compliments to the chef, great food, stayed nice and hot, they made life easier. Cant wait till renovations, will be back for xmas. Thank you. Much appreciated.

Great staff. Good environment for family n small kids.

Great range of beers and wine at this spacious and welcoming pub at good prices too. Changed somewhat since my last visit in 1972 but not a lot ! Open and spacious with cosy corners for those wanting a quiet spot. I work here as a barman back then when the only food available over the bar were crisps and nuts. Today different, as a range of food available served by friendly and pleasant staff. I'm told they are about to refurbish and I will want to revisit when that's completed.

Great staff and best place for miles for Sunday roast.

One of the best pubs in all of Wembley Park. Service 10 Service 10 Food 10 Outdoor space like a backyard, very good for sunny days (rare) lol. Weekly schedule always with activities... I recommend

Nice pub. Clean inside and toilets as well. Was not so busy, nice atmosphere outside. Had a burger , nothing special , typical pub burger but was ok. Nice drinks , martini was great. My friend spilled the drink and friendly barman gave her another for free. Will definetely go again.

Lovely atmosphere. Really friendly staff. Food delicious

First time a lady named Laura made me feel amazing with amazing service

Visited The Preston with an old friend for brunch which has a very varied menu. I had the full English breakfast and my friend had scrambled eggs on toast, both very large portions. The service and the food were very good, there's also outdoor seating. I would recommend if you want to treat yourself at a reasonable price but still getting quality food and excellent customer service.

Great service and food. Especially grateful to Kelly for making my visit that extra bit special. Great customer service and a friendly face - made me feel at home. Would defo visit The Preston again! I can't give 10 stars unfortunately.

Nice pub and great atmosphere. Free parking

A pleasant comfortable pub that serves decent food. Friendly helpful staff. Nice outdoor area. Onsite parking. In an area devoid of pubs, this one is a jewel in the desert.

If you pay a £7 for a 50ml Whiskey and the pub room manager take your glass without ask you if you finished? This is a good manager or not? (Poor service)

Just had there full English,one of the best I have eaten,anywhere ....and the girl behind the bar was really nice. Excellant wish it was nearer me

I have been to this pub a few times. It's quite large with a good sized garden. Staff are lovely and sociable and the food is good at a reasonable price.

As an old Preston Manor school pupil, it holds many fond memories but a nice pub in it's own right 🍻

Great service ambience and top quality food.

A great pleasant surprise. Went for a Sunday lunch (beef rib), which I highly recommend as it was cooked perfectly with good amount of sides. Ordering through the website is quite handy too!

Came here for my dad's birthday weekend and the staff were lovely. The manager was very charismatic and made sure we were well looked after. Thank you Reuben and team!!

Been coming here for years. Area has changed a lot but the Preston remains a treasure. Sublime.

I love The preston pub. The staff are really nice. Be careful in this pub, I go here regularly and got a park ticket as I didn't enter my number plate in the machine.

Nice relaxing place to meet. Friendly staff.

Had a few drinks at this venue. Lovely place, but only gripe is they should have more bar staff to serve.

The Preston Pub is a loveley place. great vibe, lovely food and drinks. Just an enjoyable time. If you are in the area it is a great place to be. Kara was fantastic, very caring, helpful and made us have a great time with her friendlness. also Ellie was great. Thank you for the great service. We will be back for sure

Not the best of sunday roasts. Had rib of beef, roast potatoes processed like aunt bessys, veg limited and beef very fatty. I wont be returning.

The bartender tonight was not very friendly. We've come here in the past many times and always had a great time! Noticed she was amazing with some and very noticeable with an attitude with others. Will think twice coming back to spend over £60 we did on foods and drinks! You probably need to be regular here to get service with a smile!

Nice pub, would be great if it was cleaner with no flies about

Great place for a meet up with old friends

Excellent service and friendly staff

Very terrible and bad experience not at all good service as they are not serving it properly. Very Bad service and not serving the drink in brand particular glass just giving in the plastic ones. I never recommend it to other one of the bad bars of London

They gives drinks in a plastic glasses which is not good and they serve beer from a bottle which was not a good.

I sat down with my wife at a table to order lunch on FA Cup Final Day. We were coldly told by security to leave because it had just today been designated “by the police” as a Manchester United only pub. Yeah, right. So much for it being the “ultimate pub to eat, drink, and socialise, no matter what the occasion” (quote from website). Needless to say, we won’t be returning to any Ember Inns anytime.

May 2024 Me again. Met the new manager, Gabriel, today. Warm, friendly and a pleasure to talk with along with Raoul and Kelly. thanks to all. I last reviewed this pub three years ago and went today to celebrate my birthday with my daughter, 7 year old grandson, 5 year old grandaughter and our beautiful Tara and her carer, Alina, from the nearby care home where she lives. Ellie and Katie were wonderful and attentive in spite of what looked like a full house. The local care home come hear often with the carers and there is always a warm wellcome. Thank you both This Old Bird rocked up with a daughter, long suffering son-in-law, baby of 15 months, beautiful boy of 4 and TARA, our wonderful 50 year old disabled girlie who tends to get excited and shout a lot. Well, table reserved was perfect for her wheelchair, baby was able to fling her chips around without bothering other diners. Food excellent, expecially Garlic bread - do try the sausage and mash. And they serve cabbage! it is so lovely to have a chef who isn't mean with the garlic and the butter. Kaley Vincent was a real treat, unfazed by the party and able to join in the banter. Eve managed effortlessly to make it a lovely place to be. When it came time to leave it was all hands on deck to help me get the wheelchair out. May have to move to Wembley to be near this gaff...…..

Lovely atmosphere and lovely bar staff especially Kelly who served us she was very friendly and cheeky the food was also really good would come back again !

Lovely cosy interior, creating such a warm and traditional ambience. Friendly and efficient customer service and nice food.

Only 10/15 minutes walk from Wembley stadium, well worth a visit with real ales and reasonably priced food.

The new menu is good, and edible now. Simple things are finally done well, however the service is really bad. As friendly as staff is, it takes FOREVER for food to come out. Quoting times of 20mins for food to come out an hour if not more lately when you know food is probably cooked from frozen.. and still arrives cold.. It's a busy pub always full good outdoor and in door seating and parking available. More likely to only return for a drink until service improves..

Kara was excellent - she is so cheerful and polite nothing was too much for. - excellent - thank you Kara.

They were so kind and the chips were amazing!!

Kara served us at our table, we liked her cheerful, friendly manner and useful knowledge of the menu made good suggestions of what to order was helpful. She kept checking on us regularly and was always patient with us being indecisive abouy what to order.Thank you, wr feel weve made a new friend at the Preston Manize Emily and Chris

The Preston Pub, just outside Preston Road station, is a delightful spot that captures English pub heritage perfectly. It's great for both drinkers and those seeking a hearty English breakfast. The hot chocolate is particularly exceptional, making it a cozy and enjoyable visit.

Only one girl at the bar was friendly and professional, the rest were really immature

Great place for a pre match drink.

service good, food good...seating....the couch by the garden door was so soft my bum was almost on the floor ! New menu was good,but still not enough veg and vegan options

Very good service and lovely staff!!

One person behind bar. Partner wanted another drink, took 10 minutes. My meal now cold. Poor service.