The Red House Inn in Telford and Wrekin

First time here cannot fault the decor and atmosphere or service however the food was a huge let down, veg was raw and cold, Roast potatoes were rock hard and the Yorkshire pudding was dry very disappointing considering the price best part for me was the dessert and that was over priced. Our bill was over £130 for 4 people. Won't be a returning customer.

Very good food. Burger was amazing. Dessert to die for. Ollie was 5 star

I celebrated my 65th birthday with family .... Staff, service, food amazing ... highly recommend... Thank you fro all 14 Diners

Absolutely delicious food with a great choice of different foods.

Had a bottomless brunch with a group fantastic food service and plenty of drinks the staff were very attentive had a great experience good value also

The place was full when we arrived but we had pre-booked so had the last table. Service was very slow, clearly not enough staff to cope with the number of diners. My daughter asked about the description of a sauce on a chicken dish and was told that it was a tasty flavouring. She could not eat it as it was very hot (spicy) and had to ask for one without the sauce. Staff were quick to replace it and deducted it from the bill. Some days later I discovered my credit card had been charged twice. When I went back, the duty manager put a credit through while I waited and all was well, however, taking everything into account I would hesitate to go back there.

Fantastic meal, I really ought to try something different! But the Thai chicken skewers are so so good, I keep ordering them! Great staff, great food.

Really nice place, olly our waiter was really nice the food was lovely but the anchovies in the ceaser salad were terrible ruined my whole meal wayy to fishy on a salad

Never had a bad meal here but unfortunately on this occasion one meal had to be sent back as it was overcooked (burnt in places ) and looked and tasted awful .It was dealt with well by the server and a new one was brought out which was slightly better .It spoilt our experience as we had to eat separately which was pointed out when we were asked .To be fair the price of the one meal was knocked off the bill but sad that the chef would feel it was ok to send out a clearly overcooked meal .My husband's meal was ok but not the best .Never sent food back before

Friendly service as always. Great choice of starters and mains all at competitive prices. Not too much for us veggies though.

First visit will not be the last well appointed venue for people of all abilities comfortable seating great friendly service no long waiting times even when obviously very busy and most importantly excellent food and drink 5 stars doesn't do it justice

We went for a family New Years Eve Meal with 4 adults and 4 kids. The service was excellent, very nice and pleasant staff. The food was quite quick to come, considering how busy they were. The meals themselves were could not complain about was very tasty.

We keep going back to taste the delights of this place that includes both the food and the service. Too numerous to review every time but can highly recommend. We had booked our favourite table for us near the front door and behind the till. We settled into our Table. The Food was delicious. We had a a fabulous roast dinner and the toffee apple crumble with ice cream was sublime. Thank you Manager and Staff you are one in a million.

Absolutely amazing. Kenan was very accommodating and attentive. The food was fabulous, we had a sharing board to start which the prawns were very tasty along with the crispy beef which was great. My steak was cooked to perfection and my partner thoroughly enjoyed the cod. Only downside is it took over 30 minutes to receive our first drinks but besides that everything was amazing. Will definitely be back.

We regularly dine/drink at the Red House. The food is excellent and on the odd occasion we have had any problems they have been rectified quickly by the staff. There is always a great atmosphere and the staff are professional, friendly and very polite.

One of our favourite places to go to, we always know our food will be delicious! Our server Holly was fantastic. She had great knowledge of the beer selection and recommended a couple of dishes to try, and she was right - they were delicious! Will always recommend to friends and family, and will of course return soon!

Excellent service and delicious food served in a delightful restaurant. Service was superb right from entering the building to being served by Matt and supported by wonderful staff.

Lovely meal with family and friends for New Year’s Day. Emma Leigh, our waitress, was great and really helpful!

Amazing food was served to us... we stopped there on our journey to panto.... definitely recommend

Great food, great service, would highly recommend.

Ollie WJ was a phenomenal server, really polite and friendly. Made our experience all the better.

This is one of the best restauraunts, bar and all round venue. Ever! I live in Manchester and visit my partner and family and love coming here SOOOO much. We had the bottomless brunch today and Leah made our experience THE BEST night in a long time.

Such a beautiful meal yet again we have been coming here for years and it never fails to express the staff are always very friendly and make you feel welcome the food is exceptional I look forward to returning soon 5 stars 🌟 🌟🌟🌟🌟

Good food and Ollie WJ’s service was great!

Gorgeous food, great service (thank you Emma Leigh!), will definitely visit again x

Lovely service from Ollie WJ, so friendly! Had an amazing evening with good food and service.

Excellent food, great atmosphere 👌

Been to a few Paragon Group places. This by for is our favourite. Food is amazing quality.. staff all friendly and helpful. Most recent trip was our wedding anniversary.

Fantastic Boxing Day meal at the Red House, celebrating our parents Diamond Wedding anniversary. Lovely venue, lovely food and fantastic service from our server Emma!! Couldn't fault it!

Great food, great service and great atmosphere

Amazing food as always - Great atmosphere

Lovely food and great service from Emma. She was attentive and helpful. Would really recommend for any occasion! We were a birthday table of 9 and looked after wonderfully!

Food was amazing! Lovely treat for all the family on Boxing Day. Thank you for our host Emma! Amazing service

We had a new server called Emma who was very attentive and very pleasant. Great Boxing Day meal and birthday celebration

Never disappoints - steak lovely drinks amazing atmosphere even better bosh

Ollie W J was fantastic, food was good as always and nice to see busy around Christmas

Amazing food and atmosphere! Couldn’t fault Ollie WJ for his service, made our experience even better :)

A really nice venue with some quality food and friendly service, well worth a visit

We had a really lovely family Christmas meal here last weekend. Our experience started with a warm welcome from happy smiling staff. Holly was our waitress and she looks after us and put up with our questions, delays and changes of mind, whilst keeping a lovely smile throughout. She was well supported by her colleagues who were all polite, helpful and cheerful. The food was excellent, with all 3 courses, including a fabulous Christmas Turkey main, absolutely spot on. Thank you Holly and all of your colleagues.

Ollie WJ was absolutely first class Food was very good too.

We had a fantastic work meal put at The Red House. Food was fantastic and our host Ollie was really funny and attentive. No request was too much and he went above and beyond. Would definitely come back in the future.

Great place to go and eat. Went there for my mums birthday and did feel like a high level place to be, so really impressed. The waiter with the xmas baubles in his beard did a top level job!

Excellent brunch, gutted you are ending it in January

One thing people do not want to do when they have an allergy is scan a BAR CODE in order to sort it out themselves. In my opinion and probably the opinion of many other people, if we're going to pay the sort of prices that the RED HOUSE charges then the chef should be sorting it out for us. Another thing is not being able to have a certain dish on the menu because the chef can't be bothered to make a different sauce to go with the order to suit the allergy. This is probably because the food is mainly bought in and making a different sauce is inconvenient. Apart from that the restaurant decor and atmosphere i found very appealing and the staff friendly.

Leah was great fantastic service

Excellent food, service and atmosphere as always. Henrique was fabulous and very attentive.

Lovely atmosphere and amazing food. Henrique was such a good server. Definitely recommend

Alfie and the team were superb. Great food and great service as usual I always look forward to a meal here!

Great experience. Food was great. Our host Henrique was brilliant and lovely. Couldn't have asked for a better birthday evening.

The food and decor are top notch, service was slow but overall good

Simple changes were all that would have been needed to make this a lot better When asked how the starter was I pointed out the "Asian slaw" was literally just red cabbage, nothing else (Hoi sin duck). I was just looked at, no comments, no acknowledgement or apology or I'll speak to the chef. When the bill came, approx £140 Inc service charge the first 2 of us to pay (splitting equally) were charged over £50. We pointed this out but it wasn't possible to refund us but the other 2 guys in the group were charged £20 each Bonkers We were then asked to sit tight whilst our server went to check with the boss we'd paid enough - we'd paid the full amount just not equally

Wonderful place, very atmospheric, very tasty food, nice and professional service. Large parking lot, summer garden, amenities with. I highly recommend this place

If I could give 0 stars, I would. The customer service was appalling—staff were not only argumentative with us but also openly discussed us with another table and other staff members due to a mistake on their part. This happened despite our patience and understanding regarding their pricing issue.

Ollie WJ was a credit to the restaurant busy but calm Considering the time of year food excellant at normal times I can imagine under normal pressure the food would be exceptional. Well done Team

Went for breakfast with my husband. He had full English which he said wa s eye good but he’d liked the option of white toast as he doesn’t like the seeded given. I have eggs Benedict without the ham as in veggie and there was no option for eggs florentine. I also had the granola which was very nice. Coffees were good and the waitress was lovely. Will come again.

We were recommended this pub by friends. Very lovely atmosphere, food and service. We will definitely be coming back. We even brought a gift card as a present for a family member for Christmas.

Lovely food and great atmosphere. Unfortunately it took a while for the food and drink to come for our chirstmas party. 3 courses took 3 hours

The restaurant was really busy as it was the week end before Christmas but we were well looked after by the manager and our confident and engaging waiter Ollie. The food was very good and we would recommend coming here if you are staying in or around Lilleshall.

Really good service and food was 1st class, food was very tasty and portions were a good size. Highly recommended for a visit.

This is the second time that the red house just hasn’t quite met expectations. When discussing this with friends, I’m hearing this from several others. The food was delicious. Great choice available. We were both delighted with our selections. The atmosphere, lighting, decor, real fire was fabulous. The Prosecco and Chardonnay were top quality. Service wasn’t what I would expect. We were walk ins and so went straight to tables in the bar as we had a dog with us. We said hello to the barman as we walked past. No one came to see us, so I walked to main restaurant to get server attention. We ordered drinks and food - drinks took longer than expected to arrive, we also asked for a jug of water; this didn’t arrive so we had to ask again when food came. After our meal no-one came to see if we would like another drink and again we had to go to main restaurant to ask a server for more drinks. I pointed out at the very start that we were celebrating my birthday ( disappointing that nothing made of this). This was an £82 lunch , disappointing that the service wasn’t tip top. With a new restaurant opening nearby aimed at the same market, the Red House may benefit from ensuring local customers leave feeling valued. We did not.

Really lovely food and inside was really cosy.

Great place , very attentive staff. Well worth a visit

Average meal Dislike the added service charge on top Of expensive drinks is very frustrating

Had a very relaxing and pleasant visit recently for our lunch, for which we chose the Christmas option. It was delicious! We had a few drinks first and were left to enjoy those but staff kept an eye on our glasses to check when we wanted more. Staff were friendly and professional. Highly recommend the Rum Rum Rudolph cocktail.

This was my first visit for a birthday treat. Lovely food, good service.

Always wonderful food and the service by Holly was amazing. Thanks Red House and see you very soon

Our order was wrong twice and the food was not as good as before.

Large plate Fish & Chips disappointing, what looked like a huge fish was covered in thick batter and not much fish.

went here for the bottomless brunch with some friends and cannot recommend enough! the food and drinks were amazing and cannot fault the service. Kenan looked after us throughout the night and he was amazing!

Ollie our waiter was excellent and made our lunch dining experience very enjoyable. He was friendly and professional.

Ollie was exceptional, friendly, efficient & genuine! A real asset to your team!

Ollie W. Great friendly service. Great food. Thankyou

Ollie WJ gave us great service, went the extra mile for us. Food was lovely, place was lively

Emma, you were brilliant! Thanks so much for supporting us through our bottomless brunch!

Really lovely experience we were served by Ollie WS - fantastic friendly and funny service. Margherita Pizza was a bit tangy for my liking and it also came out much after the rest of our tables orders.

Great food, Henrique was a great host, chatty and friendly

Great night, great food. Oli WJ absolute superstar service.

Amazing food. Henrique looked after us incredibly well

Really nice modern pub with a lovely atmosphere. A good choice of lagers on tap and other drinks available. The food tasted great and for a good price, had 2 courses for £22. All of the staff went out the way to have a laugh and make it a nice meal out would highly recommend and will be going back regularly.

Lovely meal at the Red House. The service was excellent - special recognition to Henrique. Food was served quickly and everything was delicious.

Henrique was the best server as always. Been three times this week and he always delivers.

Excellent food, friendly service, pleasant atmosphere. Only thing I would say is that more waiting staff would be beneficial as the 2 staff that was on, was very busy trying to see to everyone. Highly recommend

Lovely place a bit special for that occasion. We hadn't booked but they fit us in. The pie was delicious. The ambience and the waiters were all lovely. Definitely would go again. We will bring all the family next visit 😍

Lovely meal, great service from Henrique

Lovely food and great service from Ollie C and the rest of the team. Was a birthday celebration for our daughter and they made her feel really special - thank you!

Lovely atmosphere and service. Our server Holly was amazing, she deserves that saturday off!

Ollie was great!! Food was lovely. We will be returning!

We booked for a last minute Sunday Lunch and managed to get an early table. Haven't been for years and its's far better than it used to be.

Great for experience here for Sunday lunch . All then staff were very attentive , welcoming and friendly . Lovely decor that’s well looked after and always enjoy a nice fire . The food was good . Very tasty. Only gripe I would have would be the radios of food on the plate. Big portion of meat but one 3 small roast potato’s, no parsnips , broccoli or stuffing . Took a little longer than expected to come but nothing too bad. I’d definitely recommend here though as my experience was very nice . Thank you

Me and my partner dined here to celebrate a special occasion and the food was beautiful, the decor is tasteful and the atmosphere was great. An amazing range of options on the menu, even for veggies (the goats cheese poutine side is incredible). Even though they were very busy, Cam our server was very attentive and charming. I’ve been here a few times and they never fail to provide excellent service and an all round great experience. Cam also provided a beautiful pudding complementary for our celebration. Thankyou!

Food and service really good, slightly overpriced but a good atmosphere. Ollie WJ and Alfie looked after us very well on the night.

Great food and Great service from Ollie wj

Great food and an amazing waiter Ollie W J great laugh and made the night

Food came out cold.The service was poor,the person who served us did not have clue.

Great date night for me and hubby, service was excellent, food was fantastic. Atmosphere was buzzing, will certainly be back

Amazing food, the service was good, until I had pointed out our sides hadn’t come out after we had finished our dinner, I was asked by our waiter if we wanted a desert menu, to which I realised yes. To find ourselves sitting there for over 30 mins. The couple next to us got their menus and pudding before someone finally spotted us, we had our desert order ready. I just felt we had been forgotten about and with 2 children it was frustrating like we were being avoided! Like I said the food was amazing the atmosphere was lovely just the service from that waiter let us down.

My favourite from the paragon group, regularly visit but always have the Thai chicken skewer - just the best ! Love the ambiance in the restaurant, went on date night Saturday and must say that our server - Ollie WJ , made my great visit into an even greater one , he was full of charm , polite , friendly, and funny. He’s a great career ahead of him !! May I also add the toilets are like being at the Tom Ford counter in selfridges …. Stunning look & gorgeous aroma 😍 Look forward to visiting the new willow restaurant at Telford centre. Paragon … you never disappoint, thanks ☺️

The Red House in Newport is a fantastic restaurant with a modern and stylish atmosphere. The food is delicious, with a wide variety of options to choose from. The staff are very friendly and attentive, and they go out of their way to make sure you have a good experience. I would highly recommend The Red House for a special occasion or a night out with friends. It's a great place to relax and enjoy a delicious meal.

Waited over 30 minutes for our table to become free, which had been booked over 2 weeks in advance for a special birthday. We ended up cancelling and going elsewhere. The managers excuse was that the bottomless brunch guests were drunk and they couldn't get them off the table. He offered to call or email the next day to refund the drinks we had whilst we waited. No call or email was recieved and no refund recieved either. Very disappointing as we have been to the Red House a few times before and enjoyed the experience. Sadly the place was over run with customers waiting for their prebooked tables. We will not be returning in a hurry. Such a shame.

Fantastic food. Excellent service