The Urban Bar & Lounge in Doncaster

Not the best we placed an order on delveroo, chicken was under cooked and we were nissing items. Poor quality aswell dried out chicken nuggets and generally very poor.

Rude, Rude, Rude!! We ordered 2 hours ago, being advised that the food would be with us in half hour 🤔 after 3 calls & 2 hours we recieved the food - cold! I called and spoke to the manager letting him know and that this was bad service! He said he would send a replacement out in another half hour 🤦🏻‍♀️ I said I didn't want a replacement, just a partial refund, he said I had to give the food back, i said fine once i have a refund- he point blank refused to - bad service the food was shocking, so disappointed!! ☹️

Personal muy grosero, agresivo, poco profesional. El "gerente de negocios" Chris, no solo alentó este comportamiento, sino que se unió a tratar de humillar a un cliente por el que me había ofrecido a comprar el almuerzo diciendo que estaba mendigando. Avergonzó a mi amigo y lo hizo sentir tan incómodo que no quería comer en el restaurante y cambiamos el orden para llevar.

The curried goat and jerk chicken were dry & bland, plantain was dry and tasteless. Ordered dumplings but they never arrived. However the “pimp sticks” (churros) we’re nice. Overall was quite disappointed with the meal