Based on 4.341 opinions finded in 2 websites
Based on 4.341 opinions finded in 2 websites
Nº 2856 in 4016 in Birmingham
Nº 64 of 116 American in Birmingham
Opinions
Wow how dissapointed was I was told no card machine to get cash only ! I wonder why thats is ? The waitress that took our order got it wrong so when the food came out it was wrong. When I highlighted that this was the wrong steak and was under cooked when asked for well done the waiter stated that we had made the wrong orders our self. Very rude staff and very tight portions well over rated will not be going their again. Can not deffo reccomend this place Torros.
A. R. . 2025-01-18
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Everything was perfect thanks for a great evening.
Mohammed Zaheer . 2025-01-18
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Service was really good & Sehar specifically was excellent & really polite.
Bilal Rashid . 2025-01-16
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Absolutely delicious as usual .. our go to. Thanks Sehar who was lovely
Bilal Rashid . 2025-01-16
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went to toros yesterday and was served by sehar. there was 8 of us and she handled it beautifully. the food was perfect and there was no reason to complain x
haych . 2025-01-15
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Had a lovely evening today the waitress was exceptional and really helpful Anita, the food was cooked to perfection hope to return soon.
Rosina Nawaz . 2025-01-14
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Great service from madiha, food was amazing and service was great. Would definitely recommend , she knew the menu and helped me
Mariyah Khan . 2025-01-14
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Service is always good here and the food is tasty but reason for star rating is its never cooked how i ask for and steaks veryy hard to cut in different areas. Also be aware some parts of steak may not be cooked as much as other parts. Despite all this the food is good and i still recommend it. 7/10
Saifur Racks . 2025-01-12
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Steak is great. I had the fillet mignon and it was amazing 🤩, I asked for medium well and it came out well done and they replaced it for me as soon as I told the waiter which was lovely. The service is great overall they really know how to buy a customer. unfortunately they don’t have a card machine😔
la salvadora . 2025-01-11
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One of my favourite stake houses ever! The food is always so good and the customer service is amazing especially a worker called lee. She’s the sweetest soul ever and is always so warm and welcoming and makes everyone laugh x
Sophie . 2025-01-09
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Amazing food as usual. Great food and great service, went in today the young girl madiha took good care of us. Deserves a good raise!
mougtar17 . 2025-01-09
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Sehar was a lovely waitress she checked up on us and made us feel very welcome. Food was amazing and will deffo be returning
aadam hussain . 2025-01-08
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I was given exceptional service by Madiha. Will definitely be coming back :)
Susan Grey . 2025-01-08
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Lee very good customer service helped us pick our food by running us through the menu 10/10 overall good experience
hammadah zaman . 2025-01-08
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Lovely steaks buts they dont accept catch and yes its ridiculosuly expensive
Sarah Mansoor . 2025-01-07
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Service was very good, staff are friendly, specially Madehaa
Mohammed Yas . 2025-01-07
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Went to Toros today had the t bone steak was beautiful , service from aniya was brilliant she catered to our needs and was very attentive
rumel matin . 2025-01-07
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Madiha was very helpful and polite, we enjoyed our time at Toro’s, will definitely return :)
21hibs . 2025-01-06
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Good food always comes out so quickly and fresh. (Get the buttery mash it’s always fire) Our waiter Madiah was absolutely lovely and gave us such good and thoughtful service. Would totally go again
Zak ahmed . 2025-01-05
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first time being here. all have to say is 10/10 lovely and tasty food. and service was outstanding, keep up the good work billi and sehar we felt very welcome from you guys. im a manager for juices 4 life, and got to say i loved it there. ❤❤
waleed saleh . 2025-01-04
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madiha was a lovely waitress very attentive and catered well to our needs shes was thorough when going through the menu the food was amazing
arden university . 2025-01-03
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Despite being so expensive, the taste wasn't very good.
Shaikh Tariq . 2025-01-02
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lovely experience, great staff they were very quick and sweet to talk to. only things to say there is no service and the tables were extremely close together, which wasn’t the most fun. overall, enjoyed the evening and will definitely be back!
safa . 2025-01-02
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Gorgeous juicy succulent steak with buttery mash absolutely divine only negative is that it's cash only but that's a sacrifice I'm willing to make to visit toros again
Naz S . 2025-01-02
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The food was absolutely 10/10, and the drinks were just as amazing! We had a lovely server, Madiha, who was not only quick and efficient but also incredibly welcoming. Her warm attitude made our experience even more enjoyable. Highly recommend!
Laiba Ahsan . 2025-01-01
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The Toro's special sirloin steak tasted good, but overwhelmingly thin compared to other places. Medium was slightly rare but no problem. Mashed potato sizzler tasted good, it was a huge portion probably 5 potatoes in there. Strawberry Mojito was slightly limy. Service was decent, folks were working overtime and our server Madiha has been kind.
nisath nasar . 2025-01-01
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Lovely decor, food was ok ordered medium rare steak, was given rare but the rest of the meal was nice Shockingly poor service, reserved a table for five, was seated right at the front by the doorway which had a cold draft coming in every time it was opened, I asked to be moved but was refused by the waitress, I was informed that all the tables were booked even though they were not. Staff seemed preoccupied with themselves instead of checking on customers to see if everything is ok, the head waitress rushed around tables checking on her iPad and then checking the tables even ours while we were eating which seemed a bizarre behaviour from her, our meal felt rushed because of this strange behaviour and it wasn’t once. Sadly I will not be returning here again
Ray H . 2025-01-01
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The jumbo prawn sizzler has got to be my favourite item from the menu. Thoroughly enjoyed my meal. Efficient service and great atmosphere. Really enjoyed my meal as always at Torros Birmingham.
Haleema Ali . 2024-12-31
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The Food was very delicious & Miss Madiha food service was very good,we ll visit again & i ll recommend to everyone visit toros,enjoy toros special
Umar Mirza . 2024-12-30
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The service from Madiha is brillent thanks..! Great environment and the food is well cooked..! Perfect
Dr Umair Shakoor . 2024-12-30
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The food was very good and the staff were friendly
shakil hussain . 2024-12-30
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I’ve just left here after having one of the best steaks ever. we were served by Madeehah who was extremely polite, making sure we had everything ghr whole time we were there. will 100% be coming back!
Mahnoor Qureshi . 2024-12-30
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Staff tried pressuring us to give them a good review on the spot so I wouldn't believe the other reviews i'm reading on here. It's more fast food than steak, frozen meats, usually overcooked... this is not the place for anyone seriously looking for a good steak.
Fletcher . 2024-12-29
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Amazing customer service from Madiha such a sweet girl and food was TT
Ismail Khan . 2024-12-29
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We had arrived quite late with 11 family members. Regardless of the timing, the staff looked after us and the food arrived promptly. We were very pleased. Almost everyone ordered steaks which came well prepared and sizzling hot. The price for food at this place is still very reasonable.
S Km . 2024-12-29
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Dinner at Toro's was amazing Steaks were cooked perfectly, tender and to our liking. Will definitely come again. The service was great Aniya was great and advised us on the different Steaks as some of us were trying steak for the first time. She was very friendly and always smiling also checked on us throughout the day. The atmosphere was buzzing, very busy and lively
Nasima Mamun . 2024-12-28
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How can a business of this size take cash only?! When questioned this they said they don’t have a card machine as it’s too expensive! Absolutely ridiculous. Toros special steak was decent, had it with peri chips and pasta. Meat was too thin. Quarter chicken was burnt and the rice was stale Brownie sizzler just smelt and taste burnt Virgin mojito was tasteless. Also check your recipes, the brownie sizzler was advertised at 7.95 but had it for 10 on receipt. They did sort this out though.
Qashif . 2024-12-28
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Service is really polite and respectful
Aman Hussain . 2024-12-28
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Well what can I say that has not already been pronounced. The food is delicious but there was still a hint of weakness in the presentation of the dishes.
Shoaib Hussain . 2024-12-28
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Sehar service was good & food was lovely cooked well
Anon . 2024-12-28
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Nice evening meal with family, thanks Madiha for looking after us and providing us with great service
Heena Bi . 2024-12-27
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Great food, good environment and excellent service especially for MADIHA.
Abdullah 1977 . 2024-12-27
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Thank you Madiha very lovely service
Waqar Khurram . 2024-12-27
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Came to toros today had the toros special , food was beautiful excellent service from aniya what a lovely lovely girl
Aiza Khan . 2024-12-27
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Great atmosphere delicious food served by very nice and friendly staff madiha looked after my kids and all of us very well .
Muhammad Bilal Khan . 2024-12-27
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Came to toros today I had the lamb chops and they were beautiful!!!!! Our server Aniya was such a lovely warm girl which made the experience an overall 10/10. Will deffo be coming again!
Leila Hamilton . 2024-12-27
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Sehar served us today and she was great, very helpful and explained the different cuts. Thanks and will visit again.
Shaista Shad . 2024-12-26
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Food arrived quickly and it was a decent meal at a fair price for 8 of us. The service was disappointing as we were served by a rude waitress with an attitude problem. We were also served by a waiter who kept forgetting items which were requested at the time of ordering- he was also sarcastic with his comments. Staff could do with training in hospitality or be referred for anger management as they seemed to have a problem with serving customers what they had ordered.
Ummar Sadique . 2024-12-25
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The food was amazing, came early, warm and freshly made, amazing family friendly environment, our waitress Sehar was amazing, defo would come here again. Would definitely come here again
Ашуин Ватанамохан . 2024-12-24
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The food was great and service was excellent, specially by madiha. She was great!!
Mohammed Nasir . 2024-12-24
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Had such a lovely time, the service was amazing and the staff were incredible especially Madeeha she was a pure joy really went above and beyond. Would be definitely comjng back again, the food was 10/10.
Asma Smiles . 2024-12-24
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Good food and great service from Madeha. Owner was also very welcoming and gave us a free dessert.
Aashiq Khan . 2024-12-23
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Was served by Madiha, she was amazing and very talented. The food and service was top tier as usual. We visit once a month and are never disappointed.
Hasan Ali . 2024-12-23
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Madiha’s service was exceptional and food was cooked to high quality.
Anika Ahmed . 2024-12-23
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Great food, atmosphere and good value for money. Thank you Sehar for the the fantastic service.
Nabeel Hussain . 2024-12-23
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Food was great and service from shear was amazing!!! Recommend to everyone
muhammad ahmad . 2024-12-23
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Top quality food and great customer service by Lee! 10/10 would recommend!
Hunain Habib . 2024-12-23
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Food was absolutely beautiful as always. Great service from Lee.
Arif Ahmed . 2024-12-23
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There are a few things I would like to say about this place. Firstly, the food is on point. We come here quite often and can always rely on a 10/10 meal. Secondly, the service is perfect. We were served by Madiha (i hope I’ve spelt it right) and she gave what I would say is perfect customer service. Quick delivery of food, attended us whenever we needed it and made sure our experience is good.
Oliver Dooley . 2024-12-23
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Sehar was amazing- thank you Steak was good
Nauman Amin . 2024-12-23
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Madina was a good waitress, and food was great would defo come again thank you again
Sonia Begum . 2024-12-23
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Food was 10/10 as usual👌🏻 , was served by Lee , she was very polite and helpful deciding what to have 👍🏼 happy with the customer service from Lee.
Ziarab Nawaz . 2024-12-23
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One of my favourite spots I go often to. The food as well as the service is 10/10. I go for a medium well t bone with rice and mash, garlic mushroom sauce, runny egg and jalapeno with coleslaw and the strawberry daiquiri is banging. 😋
Hamid Akbar . 2024-12-23
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Over all experience was good. Food was nice. The only problem is that they only take cash. I clarified with waiter of other options as didn’t have cash and didn’t have card either. Only had Apple Pay for which I was told they will sort something out but at the end the only option they offered was online bank transfer which I could not do either and at this point the the staff member was rude and blamed me that I should have spoken to manager At the end managed to pay with the help of my guest which was embarrassing.
K R . 2024-12-22
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Lee was very helpful as she talked me and my friends through the menu and recommended and helped us what to get. I would definitely be coming back because of her service and warm welcome to toros.
Ameen Ahmed . 2024-12-22
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Came here today for a meal with my friend, food was really good value for money, service was excellent, was served by a girl called Lee who helped pick what she thought was best on the menu, very polite and kept checking on us despite how busy it was. Will definitely recommend this place for family or friends.
Umayyah Taj . 2024-12-22
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Excellent service by Sehar. Food was served very quickly, we order 4 mains and the food was piping hot on arrival. Mocktails were delicious and the sirloin tasted amazing. Looking forward to coming again in the future!
Phoenix Stone . 2024-12-22
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the service by lee was spot on. The food was also great.
Saif Ali . 2024-12-22
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Sehar’s service was 10/10 and she was so helpful :)
Aneesa Bello . 2024-12-21
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Went to toros today , had the rib eye premium was beautiful , served by Aniya made us feel very welcome and was very helpful
Ahad Hussain . 2024-12-21
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Food was nice served by anaiya very good customer service
DarkFrost . 2024-12-21
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Sehar was great, service was perfect
Helen Mawlud . 2024-12-21
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Sehar s service was excellent . Food served fast . good food
M A . 2024-12-21
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Madiha was very nice and polite, service was great, food was amazing 10/10
zully boy . 2024-12-21
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Went to Torros for dinner after not having been for several years and was really impressed with the quick service and seating offered by sehar, she was incredible and accommodating. The food was really good and I would come again.
amarah mann . 2024-12-21
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Madiha was my waitress - the food was really great, it came fast and was perfect as always. Aswell as the service, she was really friendly, and accommodating. Really happy overall and would recommend
Ramisha Ali . 2024-12-21
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Madiha was great and service was perfect. Food was 10/10 and accommodated to out desired seats. Loved it
Iram Azam . 2024-12-21
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Was put of when my steak came out 2 minutes after ordering. Steaks are pre cooked!!! For the money your spending go some place where they cook the steaks fresh. Service was great though.
jay d . 2024-12-21
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came to tori’s today had the sizzler brownie was very tasty, was served by aniya amazing customer service
Rehaan Raheem . 2024-12-21
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Your service Karina was incredible friendly and attentive thorough out our meal
Hari Ranabhat . 2024-12-20
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the best food AND service!!!! madiha is for sure the most welcoming person. will be back!!
Zaynab Shakil . 2024-12-19
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Had a great time, came for my brothers birthday and everyone was so friendly, my waitress madeeha was really welcoming and made sure everyone was comfortable and we had everything.
shellina kassam . 2024-12-19
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service was very good served bu seher.
nosherwan khan . 2024-12-19
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service was really good thanks aniya food was amazing
Amaan Farish . 2024-12-19
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Food was brilliant and it was served by anaya, the service was very good and she deserves a pay rise!
Samuel Miah . 2024-12-19
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Food was brilliant and it was served by Anaya. The service was very good, she was very nice and kind and welcomed us will definitely come again.
Unknown_ 123 . 2024-12-19
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Food was nice and was severed by aniya what an amazing young lady who served us with an excellent service.
Ibrahima Djalo . 2024-12-19
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Really had a good time definitely coming back thanks to Karina her service was the best
Bishal Subedi . 2024-12-19
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Madiha was an absolute exceptional waitress. She was really sweet and kept checking to see if we were okay. The food was made to perfection!!!
Anisha Nadeem . 2024-12-19
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Madiha was great with service and food was amazing as always. Great seating and customer service on point thank you
Alisha Akhtar . 2024-12-19
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Madiha was amazing. Loved the food honestly can’t fault it. Perfect place for the girls. Service was the best. Needs a raise
Faizah Akhtar . 2024-12-19
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Sehar provided excellent service, and the food was amazing!
muhammad bilal . 2024-12-19
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Fast and quick service from lee, food come o it quick and hot
z a . 2024-12-19
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Inaya was an amazing waitress, great hospitality
Adil Ahmed . 2024-12-19
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Seher , customer service is excellent…. Take care of our table very well, very energetic, great asset for the business… my kids are very happy with the ice cream and the lolipop
Sara Ahmed . 2024-12-19
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Food was excellent was served by aniya service was fantastic lovely worker
Learn Quran . 2024-12-19
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This was hands-down the worst dining experience of my life. I ordered a medium cooked steak, but what I got was a disaster; parts were raw, others were overcooked. When I complained, they told me to give them just the steak (not the plate), which already had pieces of rice and potatoes stuck to it. To my shock, they grilled it again as it was and returned it to me. When I asked if they seriously put the dirty steak back on the grill, they confirmed they did! The overcooked parts were like stone, and the whole experience was disgusting. I understand that mistakes can happen in cooking, we’re all human. But what was unacceptable was their manner. The manager was unbelievably aggressive and didn’t care at all about what the customer was saying. If they had simply explained they were busy or apologised, I would’ve understood, I wasn’t expecting miracles. But their behavior, their complete disregard for customer care, and their rudeness were what made this experience truly terrible. Do not go here. You won’t get quality food, and you certainly won’t get any respect.
Najmeh Ayoubi . 2024-12-18
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Absolutely loved my experience at Toros as I was greeted with a lovely lady called Madeeha. She made sure we were comfortable and came to check on us to make sure everything was okay multiple times. I will be coming back thanks to her.
Hamdi A . 2024-12-18
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Madiha service was 10/10 best service out there food was nice aswell.
Awaisio . 2024-12-18
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This was hands-down the worst dining experience of my life. I ordered a medium-cooked steak, but what I got was a disaster: parts were raw, others were overcooked. When I complained, they told me to give them just the steak (not the plate), which already had pieces of rice and potatoes stuck to it. To my shock, they grilled it again as it was and returned it to me. When I asked if they seriously put the dirty steak back on the grill, they confirmed they did! The overcooked parts were like stone, and the whole experience was disgusting. I understand that mistakes can happen in cooking, we’re all human. But what was unacceptable was their manner. The manager was unbelievably aggressive and didn’t care at all about what the customer was saying. If they had simply explained they were busy or are least apologised, I would’ve understood! I wasn’t expecting miracles. But their behavior, their complete disregard for customer care, and their rudeness were what made this experience truly terrible. Do not go here. You won’t get quality food, and you certainly won’t get any respect.
Najmeh A . 2024-12-18
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651 Opinions
The staff at this restaurant are exceptional! My friend reserved this spot for his birthday and graduation dinner, and we were well taken care of throughout the evening. The manager was outstanding, the food was delicious, and the atmosphere was clean and inviting. I would highly recommend this place if you’re looking for quality steak with a touch of luxury.
3 Opinions
Food inedible! Arrived 15mins later than quoted (90mins after ordering!) Burger arrived with no bacon which I paid extra for and had sauce which I specifically asked for none. Tacos soggy and cold. Terrible attitude and customer service..refused refund... avoid this place!!!
1736 Opinions
This place had the best burgers we’ve ever had , we are really sorry that this place had to close :/
228 Opinions
The chef told me....They bought Spring rolls and Fish cake from Tesco frozen and cooked for customer ( it's only £1 per pack) . If the food wrap very tidy you must sure it's bought from cheap shop.
322 Opinions
A new manager has recently taken over this pub. Already the atmosphere has improved. We came this evening as it was the first quiz night. This was a great success and we can't wait to come back again next week.