Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 519 in 531 in Teignbridge
Opinions
The sausage rolls were mostly pastry with hardly any sausage meat at all. Well as far as the saffron buns I could build a wall with them, they were that hard and dry even my dogs turned there nose up at them Definitely will not be buying from Warren's again
mark w . 2024-09-18
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I want to start this and say that I don't normally write reviews but after what my family and I endured I felt like I had to, to warn others about it. As we're on holiday we decided to treat ourselves to some drinks and food after walking around trago mills, and so we decided to stop at Warren's Bakery. However, as soon as we went into the bakery we were met with two very misrable and unhelpful servers who just simply watched as we reached right across the counter and behind the plastic wall to collect our order, a simple, "Do you need a hand?", would have been nice or just simply taking the initiative and placing it in a suitable spot for collection like any normal person would do. After finally collecting our food and drinks we sat down on a bench (which was smeared in bird poop) and started to eat our food which also turned out awful. In the bacon and chicken "bomb" the only thing I tasted was cheese, an over powering taste of cheese. No bacon or chicken. The cheese and onion pasty was 99% onion and 1% cheese, not very nice. The hot chocolates we ordered tasted of nothing but sweet hot milk. The tea was the only bearable part of the whole experience. As part of a deal on at the time we got two donuts and a chocolate cookie. The donuts were solid and unbearably sweet and the cookie tasted like a regular cookie that called itself chocolatey. Overall the experience we had was terrible because of two unhelpful, uncaring servers, awful food and drink and less than desirable seating conditions. And to top this all off, EVERYTHING was TRIPLE THE PRICE. My advice is go anywhere else other than Warren's Bakery in the stretch of places to eat because I guarantee you will have a better experience at half the price. I'm thoroughly displeased and will not be going to it ever again, and neither should you.
Nathaniel T . 2023-07-04
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Terrible customer service, waste of food from their end. Rude people. Food isn’t that great and the sarcastic workers add to the poor review
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I visited on Monday 30th December expecting a 20 minute shop, to order and collect a cake. It is advertised to only take 10 minutes for the bakery to print your design onto the cake. After an hour of asking customer service desk, talking to staff around the store and waiting for staff to come to the bakery, we spoke to a man that I did not catch the name of. He was a STAR. He said I don't know where the only one bakery staff they had in that day was but they did know of someone qualified and was working in a different part of the store. Chris came and got the ball rolling for us. We were able to celebrate a family members birthday with a beautiful cake. The majority of staff around the store were unhelpful. I did have to chuckle when one went 'uhhhh I don't know' and carried on with their task. If not for the lovely chap and Chris I'd be putting in a complaint with the store for the incompetent staff.
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