Based on 592 opinions finded in 2 websites
Based on 592 opinions finded in 2 websites
Opinions
Great customer service, the employee Charlie was very friendly and was able to accurately get our order, will definitely be coming here again!
Emmmanueel . 2025-01-19
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No drinks arrived with our delivery. Went back outside but the driver had left already. Tried calling a ton of times but never connected.
R B . 2025-01-07
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Had the choice or any restaurant for my birthday. I chose Wendy’s (Romford) because I could 😂. It didn’t disappoint the burger (Baconator) in my opinion is the best burger you will find on the high street from a chain restaurant at a sensible price. I’d pick this over five guys. The staff were brilliant in particular Danny a credit to your company. Look forward to eating with you again.
Aaron Millar . 2025-01-01
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Danny was a very good host. The food was really hot and tasty. Thanks for a great experience for my partners birthday 🎁
Jayne London . 2024-12-24
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Wendy’s is in a totally different universe to McD’s. It blows away the competition in terms of food quality, portion size and satisfaction. Of course it costs more, and you pay for what you get: a far better meal with a generous volume of fresh veg in the burger. Only constructive criticism would be to make the decor and layout a bit more comfortable and inviting to sit and eat.
Nathan B . 2024-12-23
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They made my meal wrong (I ordered the crispy onion burger)and refused to refund the difference the extras would be. I did not realise until finishing my meal and they didn't care to refund the £2.19 or so I spent on nothing. This did not feel unfair and my order clearly showed the order as it should be. The fries were also under filled significantly and did not taste fresh. This branch used to be superb but quality has rapidly slipped (I had the fry issue before but accepted mistakes happen) I will not come here again and strongly suggest any of the options surrounding this branch.
Andrew Tapson . 2024-12-21
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Me and my friends are regulars and we enjoy the service a lot
Milena Rusilova . 2024-12-20
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The staff are so full of Christmas spirit! My friends and I are regulars and we’ve always had wonderful experiences here.
Francesca Edo . 2024-12-20
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Great customer service Clean store Great experience And of course great food
Jaden Thompson . 2024-12-11
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Ordered the food at the screen in the shop,the staff are friendly, the man behind the counter kept updating me how long my meal would be,I had a double dave meal,everything cooked fresh and the fries were lovely and tasty,not greasy like some burger shops and the double burger was so full of flavor, slight pink to the meat...perfect and a very nice latte to..The tables were all clean...
David Porter . 2024-11-26
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Shoutout to Alex for the great service and many friendly staff. I have really enjoyed my experience.
Daniel Xx . 2024-11-17
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super fast great service Vote Alex for president! He was super nice food nice and hot
cheska . 2024-11-16
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Server was excellent answered every question we had very helpful food was excellent couldn't fault any of the meals we had thank you Wendy's we shall definitely see you again soon
madd malc . 2024-11-16
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The dave burgers are made fresh and taste much better than other fast food burgers, also the nuggets are delicious. The chap who served me was polite and helpful, think his name was Danny. 10 out of 10, highly recommended
Shakey Rick . 2024-11-15
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Twice now I've ordered from Wendy's in Romford and there is always food missing
Steph Millings . 2024-10-30
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My food was re-prepared for free as I had selected bacon mistakenly. The staff was very friendly and patient throughout
Kagiso S . 2024-10-26
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Food was very nice and came quick
Wacki . 2024-10-23
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Absolutely exquisite, never been to anywhere like it before, by far best food I’ve ever had the pleasure to consume. Big up Alex give him a raise for being the best Wendy’s worker or any worker ever. Unbelievable vibes, unbelievable experience in general. Will be coming back whenever I go Romford. Insane. Ps. Love to frosty. - Ed Frost
Edward Frost . 2024-10-22
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It was quite a delectable meal. Alex was quite the g. First wendys experience and I was bare happy. ALEX DESERVES A RAISE
henry_alt qiu . 2024-10-22
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Amazing 😍 Same level as Five Guys, but even cheaper. The food is delicious and the chocolate Frosty is the best!
Nikita Mishchenko . 2024-10-20
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Danny massi and the whole team were very helpful and kind and made our experience so nice we will be back
Adam . 2024-10-19
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Seems understaffed and a bit stressed, but the food was good.
Joseph Shambrook . 2024-10-18
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My Always Love to go restaurant... Last time Danny take my order with my customised demand and he stuns me with his excellent service..... God bless you Danny, you are as good as my Son....
Vishal Panjeta . 2024-10-18
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Last week i visited them with my friend, a huge shoutout to the manager Maizie. She served our meals with a brilliant smile and beauty in her work…. Best place in my vision to hangout with family and friends.
Aniket Ahlawat . 2024-10-18
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Good, lovely staff and the meal is scrumptious. Worthy all you £
Topsy Murangi . 2024-10-17
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Danny and his team were very nice and welcoming. Helped us with our needs and made sure we were happy with the food
Dan P . 2024-10-17
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Regular visitors for the kid’s treat. Really fresh and tasty, better than the alternatives locally by a mile
themagicalbarp . 2024-10-17
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Alex was especially helpful!! Great service
Andrea Osawaru . 2024-10-13
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amazing food, loved the music and atmosphere here !!!
abrielle velasquez . 2024-10-03
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It was great the food is delish and the service is great
Person Ukalayle . 2024-09-29
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The Food was excellent and the crew and management were outstanding providing great food and service
Aaron Deo . 2024-09-29
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Highly disappointed with the service. On top of that the food was served cold !
Anna Ann . 2024-09-29
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Lovely fresh food. Friendly staff
Karon Crawley . 2024-09-29
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Loverly food and great customer service . Very clean . Happy staff managers are friendly and professional always look forward to going in for food
Marguerita43 . 2024-09-29
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Food always hot,order is always correct,staff are lovely. Best burgers ever!!! Store is always clean and tidy.
Michelle Collins-Greenwood . 2024-09-28
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Every time i go the food is perfect , really good and the restaurant is very hygienic the servers are really nice and friendy 10/10
Alanis Rojas . 2024-09-28
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good experience nice staff!! will come again
Karan Sodhi . 2024-09-26
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always go for the yogurt, 10/10. Always quick always tasty and best of all its a super clean stop. Also shoutout to Danny who served me. Great guy, great service, fast, hassle free and super nice lad
Aung San . 2024-09-25
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The ambiance was very good and specially hospitality from Alex he leads team very professionaly and customer also
Zubair Khan . 2024-09-24
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Thought I'd try a Wendy's burger, and boy was it good, actually tasted like a burger rather than the trash you get in other well known fast food places. Store was clean and staff friendly, will definitely be back for more.
Moley Mole . 2024-09-13
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Burger was lovely and fries hot, crispy and fresh. The people that work here are so friendly. My favourite burger place!
Stuart Long . 2024-09-04
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Friendly workers, delicious burgers. Me and my family enjoyed it.
D. . 2024-08-28
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Outstanding service and food. FAR AND AWAY better service than Burger King we walked out of. Going to Wendy's again. Man in pink t-shirt demonstrated excellent service. Great job team!
PrincessVisitor27 . 2024-08-26
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Thank you Hadrik really nice gave me free frosty
Zamiyah X . 2024-08-24
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I have no complaints about anything except the air conditioning was too high, but that is my personal opinion
Diane Storer . 2024-08-21
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Nice quality food. Clean environment.
Tobenna Ezewudo . 2024-08-20
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safia keeps the dining are really clean👏👏👏
meriem x . 2024-08-17
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Alex hardworking dedicated manager to all Wendy’s workers and made my experience 10/10 and Safia was keeping on top of all the trays dining room and toilets were spotless and smelt amazing definitely coming back!🥰🥰🥰
Sarah . 2024-08-17
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the chicken nuggets taste banger, deffo recommend
Antonia Orebela . 2024-08-14
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Food is soo good, fully Air conditioned , friendly staff, quick service, always good atmosphere! Xx
Clair Taylor . 2024-08-13
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The food at Wendy's is just delicious, just a little pricey
Ugo . 2024-08-12
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Great service, nice and clean, good air con its lovely!!
Imani Davis . 2024-08-12
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Really nice customer service, nice and clean. Good vibes and friendly service people
Tahira . 2024-08-12
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Best service from the staff and manager they were so good will visit again and again, the taste was so good
Sháhßâz Kʜʌŋ . 2024-08-11
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Staff were friendly and the food was the best in the industry.
Lewis Stanley . 2024-07-24
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Service is totally unprofessional from Pojja . Most idiot asian women manager ever seen
Shown Lili . 2024-07-17
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great service from alex fantastic food.
Holly Saxelby . 2024-07-10
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great service from alex food was amazing.
Rebecca Crawley . 2024-07-10
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Real good food. Service can be abit slow
Mark Fuller . 2024-07-05
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Alfie C was happy to serve me, with excellence
Mohammed Hussain . 2024-06-17
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If you're thinking about ordering any of the burgers with a lettuce bun, don't bother lol
Joshua Vdl . 2024-06-14
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First time trying the food all I can say is it was absolutely fantastic so tasty definitely going to visit again. Was served by Alfie c very helpful when placing an order.
Josh Smith . 2024-06-13
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5 star food 5 star service was a great meal Alfie C served me provided great customer service
Jack Sibbons . 2024-06-11
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First time trying from Wendy’s, the customer service was really good as well as the food, asked for suggestions and Goutham helped me out with the menu and offers, it was worthy 🤩
Nevertheless Nabanita . 2024-06-11
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Best burger in town , good customer service, great place to have hangout with friends and fam, highly recommended
Gowtham Kannan . 2024-06-11
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It was awesome experience served by Gotham helped to get best food
Robin Roy . 2024-06-11
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Food was amazing, guy called Alfie C served me excellent service really helpful and nice
Tyler Sibbons . 2024-06-10
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Gautham the best customer service ☺️
haris nawaz . 2024-06-05
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Wendy's are pretty rare in the bits of Britain I've been to. This is my first visit. Hands down, they beat McDs and BK. The burgers are great - a square deal, even - and the trimmings are not just an afterthought. The fries seemed less processed/skin on, and a generous double burger with a medium chips & drink was about £9 was refreshing in comparison. Staff were friendly despite the crowd - I love burgers again.
craptipper . 2024-06-02
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Guy called Valentine and his colleagues was very nice and had. Excellent customer service.
Joshua Bacor . 2024-06-02
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I just got my order and all my food was in the bag and warm very good 👍🏻
Louise Broad . 2024-05-31
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The burger was so delicious! I will definitely be going back. Great restaurant.
Garnett Briscoe . 2024-05-30
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Valentin and the team were absolutely brilliant, great service, very fast, amazing food, what more could you want?
George McGee . 2024-05-24
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Nice place, clean, valentin specifically the goat, asked us about our food after we ordered. Very nice.
Pillow . 2024-05-24
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Visted this branch today the staff was very polite and my order was ready quickly. It was very clean and tidy too.
Dawn jones . 2024-05-24
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great service grom all yhe mebers of stagf
Nora Mountassar . 2024-05-11
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Tried this place for the 2nd time although more expensive than other restaurant.
Mickey D . 2024-05-08
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Lovely place with delicious burgers recommended 😋
Todor Demirov . 2024-05-07
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Ordered the spicy chicken burger with load fries with bacon and the chilli beef loaded fries with the nuggets. Very tasty food and why they say spicy chicken, it is spicy and nice. Wish the size could be bigger, but definitely enjoyed the meal. Clean environment too.
Eyitoyosi Onadipe . 2024-05-06
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First time in Wendys Romford and we were served by Sai. I have to say that it was the best service in a fast food I ever had. He was so helpful and care a lot about us, he even offer us our cups first to have a drink while waiting for our orders. Great friendly guy :), makes such a difference in our experience.
Claudia Bonnett . 2024-05-03
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Had the spicy chicken wrap meal.. staff polite friendly & you can pay in cash.. Would go back for other choices ✅
Trevor Mills . 2024-05-03
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Haven't been to Wendy's for ages but was early for hospital appointment. Ordered burger and chips and diet coke. All freshly cooked. As a bonus was given a free chocolate ice cream
HenryIG . 2024-04-26
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Very nice workers and amazing food 10/10 would recommend!
Joyce Asante . 2024-04-23
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Top quality freshly made fast food… Excellent customer service from friendly staff.. well done Max..
Chris Carle . 2024-04-17
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It’s okay for fast food. Clean and nice environment.
Miss Don’t trip . 2024-04-16
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"Wendy's consistently delivers a top-notch dining experience with their delicious food and excellent service. From their fresh, never-frozen beef burgers to their flavorful salads and sides, every bite is a testament to their commitment to quality. The staff is friendly, efficient, and always goes above and beyond to ensure customer satisfaction. Whether you're grabbing a quick meal on the go or enjoying a sit-down dining experience, Wendy's never disappoints."
MNR Tube . 2024-04-15
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Food is good, service is good, not many places to sit though. Very cheap for the quantity price and quality.
Banana Psychopath . 2024-04-11
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Both times I’ve been with my child Alex has always been very kind and helpful, warm and welcoming. Such a lovely guy. Food is also amazing comes fresh, hot and good prices
ronetta stoned . 2024-04-09
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The best burgers in Romford. Staff in this store are great always friendly and welcoming Keep the store very clean
darylb92 . 2024-04-08
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Excellent service & the food is tasty. Bigup Max,Hardwick and Bishal. Top Dudes
Leroy Kanyowa . 2024-04-07
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Me and my friend went near closing time. Max, Gotham, Hardik, Vishal were very welcoming let us order and get our food
Stanley kadzunge . 2024-04-07
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Nice and tidy Fast food service Friendly staff Good😊👍🏻
Shalini Shalini . 2024-04-06
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Very good service, freshly made burgers and chips. Can't go wrong for a meal at £8. Better than McDonalds any day and I'd say just as good as Five Guys.
Edie Riches . 2024-04-04
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Max was very courteous, helpful in making me make a choice of wraps and was just more than an over-the-counter guy. I’ll patronize Wendy’s every other day cos of Max. He asked me how my day went and offered me a cup of water cos I was feeling sick. He was just so nice! Thanks Max.
Nneka IKEM-ANIBEZE . 2024-04-04
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Very fresh food. Extra helpful staff. Lovely atmosphere. Max very very friendly
Caroline Wisdom . 2024-04-02
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My experience today was lovely! Clean restaurant, quick service, and the staff (Racheal in particular) were polite and extremely helpful!! Thank you Racheal!!
Sarah Abe . 2024-03-31
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My experience at Wendy’s was made better by a particular member of staff called Rachael, she was friendly and helpful
pel adedokun . 2024-03-31
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Alex is a great worker as he has very good communication and is very quick with the service
Shereice Telfer . 2024-03-28
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alex is great they have electrical ports that work which is rare around here great service.
Gabby Odoch . 2024-03-28
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The atmosphere is welcoming amd warm. I had a great experience with Alex, thank you. :)
J San . 2024-03-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The food was superb, 10 plus stars to the chefs, the people where lovely will definitely be back, highly recommended
247 Opinions
Horrible. Greasy brown fat over all elements which is not good looking on an overdone fried egg in particular. Partner had scrambled egg which was more like crumble than scramble. Egg soooo dry on toast that was not buttered which didn’t help. Coffee was barely warm.
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Dined in today for lunch. Haven’t had the food here for maybe a few years. The quality wasn’t what it used to be. Burger patty was a bit dry and tasteless. Pulled pork topping was over sweet and mushy. Chips were ok. Milkshake was decent. Wouldn’t return as there are so many better burger places out there. I noticed in the kitchen the sauce bottles on the shelf were the cheap kind you get from bookers. Mayo and ketchup I had didn’t taste of much.
375 Opinions