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4.5

Based on 592 opinions finded in 2 websites

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Nº 190 in 691 in Havering

Nº 5 of 18 American in Havering

CUSTOMERS TALK ABOUT DISHES WITH..chickenspicy

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Great customer service, the employee Charlie was very friendly and was able to accurately get our order, will definitely be coming here again!

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Emmmanueel . 2025-01-19

MORE AT Google

No drinks arrived with our delivery. Went back outside but the driver had left already. Tried calling a ton of times but never connected.

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R B . 2025-01-07

MORE AT Google

Had the choice or any restaurant for my birthday. I chose Wendy’s (Romford) because I could 😂. It didn’t disappoint the burger (Baconator) in my opinion is the best burger you will find on the high street from a chain restaurant at a sensible price. I’d pick this over five guys. The staff were brilliant in particular Danny a credit to your company. Look forward to eating with you again.

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Aaron Millar . 2025-01-01

MORE AT Google

Danny was a very good host. The food was really hot and tasty. Thanks for a great experience for my partners birthday 🎁

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Jayne London . 2024-12-24

MORE AT Google

Wendy’s is in a totally different universe to McD’s. It blows away the competition in terms of food quality, portion size and satisfaction. Of course it costs more, and you pay for what you get: a far better meal with a generous volume of fresh veg in the burger. Only constructive criticism would be to make the decor and layout a bit more comfortable and inviting to sit and eat.

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Nathan B . 2024-12-23

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They made my meal wrong (I ordered the crispy onion burger)and refused to refund the difference the extras would be. I did not realise until finishing my meal and they didn't care to refund the £2.19 or so I spent on nothing. This did not feel unfair and my order clearly showed the order as it should be. The fries were also under filled significantly and did not taste fresh. This branch used to be superb but quality has rapidly slipped (I had the fry issue before but accepted mistakes happen) I will not come here again and strongly suggest any of the options surrounding this branch.

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Andrew Tapson . 2024-12-21

MORE AT Google

Me and my friends are regulars and we enjoy the service a lot

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Milena Rusilova . 2024-12-20

MORE AT Google

The staff are so full of Christmas spirit! My friends and I are regulars and we’ve always had wonderful experiences here.

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Francesca Edo . 2024-12-20

MORE AT Google

Great customer service Clean store Great experience And of course great food

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Jaden Thompson . 2024-12-11

MORE AT Google

Ordered the food at the screen in the shop,the staff are friendly, the man behind the counter kept updating me how long my meal would be,I had a double dave meal,everything cooked fresh and the fries were lovely and tasty,not greasy like some burger shops and the double burger was so full of flavor, slight pink to the meat...perfect and a very nice latte to..The tables were all clean...

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David Porter . 2024-11-26

MORE AT Google

Shoutout to Alex for the great service and many friendly staff. I have really enjoyed my experience.

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Daniel Xx . 2024-11-17

MORE AT Google

super fast great service Vote Alex for president! He was super nice food nice and hot

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cheska . 2024-11-16

MORE AT Google

Server was excellent answered every question we had very helpful food was excellent couldn't fault any of the meals we had thank you Wendy's we shall definitely see you again soon

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madd malc . 2024-11-16

MORE AT Google

The dave burgers are made fresh and taste much better than other fast food burgers, also the nuggets are delicious. The chap who served me was polite and helpful, think his name was Danny. 10 out of 10, highly recommended

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Shakey Rick . 2024-11-15

MORE AT Google

Twice now I've ordered from Wendy's in Romford and there is always food missing

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Steph Millings . 2024-10-30

MORE AT Google

My food was re-prepared for free as I had selected bacon mistakenly. The staff was very friendly and patient throughout

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Kagiso S . 2024-10-26

MORE AT TripAdvisor

Food was very nice and came quick

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Wacki . 2024-10-23

MORE AT Google

Absolutely exquisite, never been to anywhere like it before, by far best food I’ve ever had the pleasure to consume. Big up Alex give him a raise for being the best Wendy’s worker or any worker ever. Unbelievable vibes, unbelievable experience in general. Will be coming back whenever I go Romford. Insane. Ps. Love to frosty. - Ed Frost

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Edward Frost . 2024-10-22

MORE AT Google

It was quite a delectable meal. Alex was quite the g. First wendys experience and I was bare happy. ALEX DESERVES A RAISE

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henry_alt qiu . 2024-10-22

MORE AT Google

Amazing 😍 Same level as Five Guys, but even cheaper. The food is delicious and the chocolate Frosty is the best!

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Nikita Mishchenko . 2024-10-20

MORE AT Google

Danny massi and the whole team were very helpful and kind and made our experience so nice we will be back

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Adam . 2024-10-19

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Seems understaffed and a bit stressed, but the food was good.

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Joseph Shambrook . 2024-10-18

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My Always Love to go restaurant... Last time Danny take my order with my customised demand and he stuns me with his excellent service..... God bless you Danny, you are as good as my Son....

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Vishal Panjeta . 2024-10-18

MORE AT Google

Last week i visited them with my friend, a huge shoutout to the manager Maizie. She served our meals with a brilliant smile and beauty in her work…. Best place in my vision to hangout with family and friends.

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Aniket Ahlawat . 2024-10-18

MORE AT Google

Good, lovely staff and the meal is scrumptious. Worthy all you £

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Topsy Murangi . 2024-10-17

MORE AT Google

Danny and his team were very nice and welcoming. Helped us with our needs and made sure we were happy with the food

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Dan P . 2024-10-17

MORE AT Google

Regular visitors for the kid’s treat. Really fresh and tasty, better than the alternatives locally by a mile

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themagicalbarp . 2024-10-17

MORE AT Google

Alex was especially helpful!! Great service

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Andrea Osawaru . 2024-10-13

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amazing food, loved the music and atmosphere here !!!

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abrielle velasquez . 2024-10-03

MORE AT Google

It was great the food is delish and the service is great

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Person Ukalayle . 2024-09-29

MORE AT Google

The Food was excellent and the crew and management were outstanding providing great food and service

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Aaron Deo . 2024-09-29

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Highly disappointed with the service. On top of that the food was served cold !

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Anna Ann . 2024-09-29

MORE AT Google

Lovely fresh food. Friendly staff

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Karon Crawley . 2024-09-29

MORE AT Google

Loverly food and great customer service . Very clean . Happy staff managers are friendly and professional always look forward to going in for food

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Marguerita43 . 2024-09-29

MORE AT TripAdvisor

Food always hot,order is always correct,staff are lovely. Best burgers ever!!! Store is always clean and tidy.

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Michelle Collins-Greenwood . 2024-09-28

MORE AT Google

Every time i go the food is perfect , really good and the restaurant is very hygienic the servers are really nice and friendy 10/10

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Alanis Rojas . 2024-09-28

MORE AT Google

good experience nice staff!! will come again

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Karan Sodhi . 2024-09-26

MORE AT Google

always go for the yogurt, 10/10. Always quick always tasty and best of all its a super clean stop. Also shoutout to Danny who served me. Great guy, great service, fast, hassle free and super nice lad

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Aung San . 2024-09-25

MORE AT Google

The ambiance was very good and specially hospitality from Alex he leads team very professionaly and customer also

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Zubair Khan . 2024-09-24

MORE AT Google

Thought I'd try a Wendy's burger, and boy was it good, actually tasted like a burger rather than the trash you get in other well known fast food places. Store was clean and staff friendly, will definitely be back for more.

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Moley Mole . 2024-09-13

MORE AT Google

Burger was lovely and fries hot, crispy and fresh. The people that work here are so friendly. My favourite burger place!

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Stuart Long . 2024-09-04

MORE AT Google

Friendly workers, delicious burgers. Me and my family enjoyed it.

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D. . 2024-08-28

MORE AT Google

Outstanding service and food. FAR AND AWAY better service than Burger King we walked out of. Going to Wendy's again. Man in pink t-shirt demonstrated excellent service. Great job team!

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PrincessVisitor27 . 2024-08-26

MORE AT TripAdvisor

Thank you Hadrik really nice gave me free frosty

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Zamiyah X . 2024-08-24

MORE AT Google

I have no complaints about anything except the air conditioning was too high, but that is my personal opinion

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Diane Storer . 2024-08-21

MORE AT Google

Nice quality food. Clean environment.

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Tobenna Ezewudo . 2024-08-20

MORE AT Google

safia keeps the dining are really clean👏👏👏

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meriem x . 2024-08-17

MORE AT Google

Alex hardworking dedicated manager to all Wendy’s workers and made my experience 10/10 and Safia was keeping on top of all the trays dining room and toilets were spotless and smelt amazing definitely coming back!🥰🥰🥰

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Sarah . 2024-08-17

MORE AT Google

the chicken nuggets taste banger, deffo recommend

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Antonia Orebela . 2024-08-14

MORE AT Google

Food is soo good, fully Air conditioned , friendly staff, quick service, always good atmosphere! Xx

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Clair Taylor . 2024-08-13

MORE AT Google

The food at Wendy's is just delicious, just a little pricey

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Ugo . 2024-08-12

MORE AT Google

Great service, nice and clean, good air con its lovely!!

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Imani Davis . 2024-08-12

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Really nice customer service, nice and clean. Good vibes and friendly service people

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Tahira . 2024-08-12

MORE AT Google

Best service from the staff and manager they were so good will visit again and again, the taste was so good

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Sháhßâz Kʜʌŋ . 2024-08-11

MORE AT Google

Staff were friendly and the food was the best in the industry.

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Lewis Stanley . 2024-07-24

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Service is totally unprofessional from Pojja . Most idiot asian women manager ever seen

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Shown Lili . 2024-07-17

MORE AT Google

great service from alex fantastic food.

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Holly Saxelby . 2024-07-10

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great service from alex food was amazing.

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Rebecca Crawley . 2024-07-10

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Real good food. Service can be abit slow

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Mark Fuller . 2024-07-05

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Alfie C was happy to serve me, with excellence

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Mohammed Hussain . 2024-06-17

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If you're thinking about ordering any of the burgers with a lettuce bun, don't bother lol

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Joshua Vdl . 2024-06-14

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First time trying the food all I can say is it was absolutely fantastic so tasty definitely going to visit again. Was served by Alfie c very helpful when placing an order.

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Josh Smith . 2024-06-13

MORE AT Google

5 star food 5 star service was a great meal Alfie C served me provided great customer service

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Jack Sibbons . 2024-06-11

MORE AT Google

First time trying from Wendy’s, the customer service was really good as well as the food, asked for suggestions and Goutham helped me out with the menu and offers, it was worthy 🤩

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Nevertheless Nabanita . 2024-06-11

MORE AT Google

Best burger in town , good customer service, great place to have hangout with friends and fam, highly recommended

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Gowtham Kannan . 2024-06-11

MORE AT Google

It was awesome experience served by Gotham helped to get best food

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Robin Roy . 2024-06-11

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Food was amazing, guy called Alfie C served me excellent service really helpful and nice

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Tyler Sibbons . 2024-06-10

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Gautham the best customer service ☺️

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haris nawaz . 2024-06-05

MORE AT Google

Wendy's are pretty rare in the bits of Britain I've been to. This is my first visit. Hands down, they beat McDs and BK. The burgers are great - a square deal, even - and the trimmings are not just an afterthought. The fries seemed less processed/skin on, and a generous double burger with a medium chips & drink was about £9 was refreshing in comparison. Staff were friendly despite the crowd - I love burgers again.

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craptipper . 2024-06-02

MORE AT TripAdvisor

Guy called Valentine and his colleagues was very nice and had. Excellent customer service.

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Joshua Bacor . 2024-06-02

MORE AT Google

I just got my order and all my food was in the bag and warm very good 👍🏻

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Louise Broad . 2024-05-31

MORE AT Google

The burger was so delicious! I will definitely be going back. Great restaurant.

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Garnett Briscoe . 2024-05-30

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Valentin and the team were absolutely brilliant, great service, very fast, amazing food, what more could you want?

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George McGee . 2024-05-24

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Nice place, clean, valentin specifically the goat, asked us about our food after we ordered. Very nice.

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Pillow . 2024-05-24

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Visted this branch today the staff was very polite and my order was ready quickly. It was very clean and tidy too.

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Dawn jones . 2024-05-24

MORE AT Google

great service grom all yhe mebers of stagf

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Nora Mountassar . 2024-05-11

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Tried this place for the 2nd time although more expensive than other restaurant.

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Mickey D . 2024-05-08

MORE AT Google

Lovely place with delicious burgers recommended 😋

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Todor Demirov . 2024-05-07

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Ordered the spicy chicken burger with load fries with bacon and the chilli beef loaded fries with the nuggets. Very tasty food and why they say spicy chicken, it is spicy and nice. Wish the size could be bigger, but definitely enjoyed the meal. Clean environment too.

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Eyitoyosi Onadipe . 2024-05-06

MORE AT Google

First time in Wendys Romford and we were served by Sai. I have to say that it was the best service in a fast food I ever had. He was so helpful and care a lot about us, he even offer us our cups first to have a drink while waiting for our orders. Great friendly guy :), makes such a difference in our experience.

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Claudia Bonnett . 2024-05-03

MORE AT Google

Had the spicy chicken wrap meal.. staff polite friendly & you can pay in cash.. Would go back for other choices ✅

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Trevor Mills . 2024-05-03

MORE AT Google

Haven't been to Wendy's for ages but was early for hospital appointment. Ordered burger and chips and diet coke. All freshly cooked. As a bonus was given a free chocolate ice cream

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HenryIG . 2024-04-26

MORE AT TripAdvisor

Very nice workers and amazing food 10/10 would recommend!

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Joyce Asante . 2024-04-23

MORE AT Google

Top quality freshly made fast food… Excellent customer service from friendly staff.. well done Max..

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Chris Carle . 2024-04-17

MORE AT Google

It’s okay for fast food. Clean and nice environment.

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Miss Don’t trip . 2024-04-16

MORE AT Google

"Wendy's consistently delivers a top-notch dining experience with their delicious food and excellent service. From their fresh, never-frozen beef burgers to their flavorful salads and sides, every bite is a testament to their commitment to quality. The staff is friendly, efficient, and always goes above and beyond to ensure customer satisfaction. Whether you're grabbing a quick meal on the go or enjoying a sit-down dining experience, Wendy's never disappoints."

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MNR Tube . 2024-04-15

MORE AT Google

Food is good, service is good, not many places to sit though. Very cheap for the quantity price and quality.

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Banana Psychopath . 2024-04-11

MORE AT Google

Both times I’ve been with my child Alex has always been very kind and helpful, warm and welcoming. Such a lovely guy. Food is also amazing comes fresh, hot and good prices

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ronetta stoned . 2024-04-09

MORE AT Google

The best burgers in Romford. Staff in this store are great always friendly and welcoming Keep the store very clean

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darylb92 . 2024-04-08

MORE AT Google

Excellent service & the food is tasty. Bigup Max,Hardwick and Bishal. Top Dudes

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Leroy Kanyowa . 2024-04-07

MORE AT Google

Me and my friend went near closing time. Max, Gotham, Hardik, Vishal were very welcoming let us order and get our food

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Stanley kadzunge . 2024-04-07

MORE AT Google

Nice and tidy Fast food service Friendly staff Good😊👍🏻

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Shalini Shalini . 2024-04-06

MORE AT Google

Very good service, freshly made burgers and chips. Can't go wrong for a meal at £8. Better than McDonalds any day and I'd say just as good as Five Guys.

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Edie Riches . 2024-04-04

MORE AT Google

Max was very courteous, helpful in making me make a choice of wraps and was just more than an over-the-counter guy. I’ll patronize Wendy’s every other day cos of Max. He asked me how my day went and offered me a cup of water cos I was feeling sick. He was just so nice! Thanks Max.

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Nneka IKEM-ANIBEZE . 2024-04-04

MORE AT Google

Very fresh food. Extra helpful staff. Lovely atmosphere. Max very very friendly

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Caroline Wisdom . 2024-04-02

MORE AT Google

My experience today was lovely! Clean restaurant, quick service, and the staff (Racheal in particular) were polite and extremely helpful!! Thank you Racheal!!

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Sarah Abe . 2024-03-31

MORE AT Google

My experience at Wendy’s was made better by a particular member of staff called Rachael, she was friendly and helpful

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pel adedokun . 2024-03-31

MORE AT Google

Alex is a great worker as he has very good communication and is very quick with the service

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Shereice Telfer . 2024-03-28

MORE AT Google

alex is great they have electrical ports that work which is rare around here great service.

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Gabby Odoch . 2024-03-28

MORE AT Google

The atmosphere is welcoming amd warm. I had a great experience with Alex, thank you. :)

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J San . 2024-03-28

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