Wolf Lounge in Barking and Dagenham

The Wolf Lounge in Dagenham, with its intriguing name and shisha tent setup, holds potential for a cozy night out, but unfortunately, the experience leaves much to be desired. While the concept of an atmospheric shisha lounge is appealing, several shortcomings make it a less-than-ideal destination. Customer service, a cornerstone of any good establishment, is particularly lacking here. The servers seemed woefully uninformed about the menu, unable to provide basic information about the items on offer. This lack of knowledge creates a frustrating experience for customers looking for recommendations or clarity. The inattentiveness of the staff further compounds the issue, leaving one to wonder whether guest satisfaction is truly a priority. The shisha tent itself, which should be a warm and inviting space, suffers from a poorly sealed setup. A cold breeze regularly sweeps through, detracting from the comfort one might expect in such an environment. On a chilly evening, this draft can turn what should be a relaxing session into an uncomfortably brisk affair. As for the drinks menu, the options for non-alcoholic beverages are disappointingly limited. Apart from standard soft drinks, there is little variety to cater to those seeking something more refined or warming to complement their shisha experience. The absence of creative mocktails, teas, or other non-alcoholic specialties feels like a missed opportunity. In summary, The Wolf Lounge in Dagenham falls short in several critical areas. While the concept holds promise, the poor service, drafty shisha tent, and uninspired drinks menu leave much room for improvement. For now, it’s a place best visited with tempered expectations—and perhaps an extra layer to guard against the breeze.

Great coffee and pastries, decently priced. Good service

Very good customer service, nice people and the coffee and food was very nice Thankyou so much If you want to go for a coffee or food with nice atmosphere this is the place for you it's a very great cute place The workers are very lovely too❤️❤️

It's a cool funky place with a good vibe and excellent cakes!

Lovely customer service. Freshly brewed coffee, tastes amazing. Cool atmosphere.

Everything is just wonderful! Excellent staff)

Went about 9am, for tea and juice with a friend. Very clean, great service and we will go back again. 2 j2o's £5.

Love this Caffè amazing people and great service!!

I enjoy their coffee so buy here all the time.

I like the lounge. I wasn't a fan of the shisha smoke but it is a shisha bar so if you are not a fan best to avoid. The lounge was empty save for one man smoking shisha when I went there so I think that was what I liked the most. Not sure I would like it at full capacity.

Lovely, very good vibes! Best Shisha place in town.

Friendly staff and good customer service

My favorite hang out spot. The staff here are like family. I always look forward to visiting and having my coffee, latté or a bite.

Barking sorely needs more small bars and restaurants and hopefully this is the first of many. Get the other shut down shop into a nice Turkish or Spanish place and get ppl wanting to spend some cash. Great staff and nice decor

Great little friendly local bar.

Very nice cosy place, very warm services, very good drinks!

What a little gem to find in the middle of dagenham!.. the staff are amazing! Such a nice chilled, relaxed vibe!! Everyone is so friendly and welcoming... the boss's raki is lethal but weirdly moreish 🤣.. so much choice of shisha flavours! Will definitely become a regular customer!! Thanks for a great night! Jess, Russ and Kate x

Warm and pleasant atmosphere, friendly and helpful staff. Amazing taste of coffee. I would come again and highly recommend. Thank you Wolf Lounge.

Very good place and very good and friendly owner and staff. I will recommend it.

Wow, what a little gem, lovely pub, good facilities out the back for smokers, friendly staff, made you feel very welcome, no beer on draft but plenty of bottled choice, will definitely be back

Customer service is great, nice little shisha place in the rear. Good place to relax.

Very warm and welcoming make you feel at home and nothings to much trouble, lovely place will defo make it a regular option as we live a stones throw away which is even better, I guarantee noone would be disappointed 😊

Had a drink here one evening and it was great. Lovely welcome and service and you can see so much care has gone into fitting out the place. Also looks very child friendly so should be good for families. A great addition to our area!

Really nice place with amazing atmosphere! Enjoyed my coffee and cocktail ! Very good customer service ! Will definitely come back

Cheap prices friendly hosts good night out

Friendly and welcoming staff, lovely venue, definitely worth a visit!