Based on 3.202 opinions finded in 7 websites
Based on 3.202 opinions finded in 7 websites
Opinions
Didn’t get to eat as no one took our order. All 3 staff were too busy taking down Christmas decorations to be bothering with customers…..
Paulo Clempson . 2025-01-05
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Gracie was great really lovely food was shocking. :)
Loulou Georgiou . 2024-12-28
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Booked our table well in advance. Our pre graduation celebration evening on December 12th 2024 was completely spoilt as the minute our table of 4 had finished our dessert's, a young lady, I presume a manager or supervisor, came to our table with our bill already printed out and asked us to leave as they were busy and had people walking in who wanted tables. We could not believe that we were singled out as most of the other diners in the restaurant had been there before we arrived. It doesn’t matter what the food, service and atmosphere were like (which were average at best) as this shockingly bad experience is sadly all that we remember from our visit. Surprised that Zizzi would so obviously show that they prioritise profit over customer care. We are regular visitors to Exeter and Zizzi and will not be back and have shared our experience with our friends in Exeter.
K C . 2024-12-23
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Hats off to the zizzis exeter team! We are finishing a delicious lunch right now, they are horrendously understaffed but they are absolutely working so hard to keep everyone happy. Head office please give your staff a juicy well earned christmas bonus!
Harriet Laurence . 2024-12-23
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We booked a table for my fiancé’s birthday, and the service was lovely. All staff were friendly and helpful - and the food as delicious. 10/10 would recommend!
Evie Williams . 2024-12-22
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Booked Zizzi for a festive lunch with some friends. The whole experience was great from start to finish. Ellie was our server and she was impeccable. Friendly and attentive throughout and by the end we felt she could've easily sat and joined us. Although extremely busy the food was delivered to the table in good time and was all delicious. Ellie did not rush us at all and helped us with recommendations from the menu.
Stacy Chambers . 2024-12-21
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We’ve been coming to Zizzi here for many years. Without fail, the food and service is the best in the city. Last night was no exception. Our friends were running late. No issues - our host (sorry we didn’t get your name - female, blonde hair) was fantastic, looked after us, friendly, attentive and funny! You made us feel very welcome and valued. However you train your people or recruit them you are to be congratulated. There are many restaurants where you pay more money, have food that’s average and the staff can’t be bothered. Well done to the team here - you’re brilliant. Thank you for yet another great visit when you got everything right.
Adrian Ball . 2024-12-21
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I definitely recommend Zizzi's for a celebratory meal! We were very pleased with the table we received in the conservatory. The festive deal for £26.50 was a great value. The staff were incredibly lovely, and I want to give a massive shoutout to Gracie, along with another waitress who served us—unfortunately, I didn’t catch her name. Overall, it was a wonderful experience.
Vanessa Onokpasa . 2024-12-21
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Thank you to Eva for such great bubbly service from start to finish during our Christmas lunch. A lovely meal enjoyed- thank you!! X
Rachel Hunt . 2024-12-20
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Our server Gracie.w was super helpful, showed great knowledge of the menu. Definitely made the visit worthwhile. Even though it was quite she was eager to help not only my group but others as well!
DarkNight2058 . 2024-12-20
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Eva is absolutely amazing! So is the Christmas menu!
Jo Allerton . 2024-12-20
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Eva was our waitress she was amazing, always making sure we were okay and everything was good with our food.
Georgia Shackleton . 2024-12-20
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Gracie was fantastic and the food was amazing! Everything we could want in a Christmas do
Philip Knowles . 2024-12-19
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Loved our experience with Gracie hope she gets that bottle of wine and amazing recommendations SHES THE BEST XX
cecily marsh . 2024-12-19
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Lovely dinner, Gracie was amazing!!
Poppy 0Bo . 2024-12-19
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Eva was amazing - so attentive an amusing! The food was great, and the portion size was just right. We will be back.
wubba lubba dub dub . 2024-12-19
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Eva was great, very attentive fun and friendly. Her knowledge of the menu really helped us decide and have a great meal.
Quinn Rudalll . 2024-12-19
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Great. Very friendly and attentive. Thanks!
Di Vicky Willmott-Stiles . 2024-12-17
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Gracie was wonderful, so chatty - she made our experience here incredible!!!
liz willcox . 2024-12-15
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Our waitress Gracie was awesome 10/10 service
sebastian cordero sapien . 2024-12-15
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Came here for dinner, our waitress Gracie couldn’t have been more attentive, ensuring we had everything we need and being a good laugh! food was delicious as well and came out very quickly. thank you!
Maddi Lodd . 2024-12-15
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We were both really impressed with everything at today’s visit. The food was original, fresh and really really tasty. All the staff were good but our waitress Matilda was outstanding! Very attentive, but not over bering, she was super busy but always came to the table at the right time every time! You don’t see great hospitality much these days in UK restaurants, especially chains but this one bucks the trend. Will be back and well done to the management too!
Daniel . 2024-12-15
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A nice place that im sure many people will love. As there is more than like 5 people, for me it was not as fun and being a picky eater who was forces to come here, it was pretty good for the 2 bites I took.
Ash Cole Jury . 2024-12-14
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The food and the staff were really nice but the restaurant was way too noisy. It was difficult to talk to your friends.
Isabel Angulo Ardoy . 2024-12-14
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Lovely place. Warm and friendly staff and atomsphere
Les Tiley . 2024-12-12
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Very friendly and welcoming. Excellent range of choices and great food.
Tracy Polkinghorne . 2024-12-11
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Fantastic food , great service Eva was very helpful and gave great customer service
Donna Lynch . 2024-12-10
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Food was spot on and we had Gracie as our waitress and she was lovely - thanks Gracie!
Tilly Brenton . 2024-12-09
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Zizi Pizza is, without a doubt, the worst dining experience I’ve had in years. From start to finish, it was a chaotic mess, a masterclass in how not to run a restaurant. First, half the items on the menu weren’t available. How does a pizza restaurant run out of pizza basics? Forced into ordering more elaborate (and expensive) dishes, we reluctantly made our choices. Then came the dessert menu—an absolute disaster with only two options available. Seriously? After a painful 1-hour wait, the food finally started arriving. Except, of course, they messed up one of our orders. Did they apologize? Nope. They just silently went back to the kitchen to fix it, leaving one person in our group of ten to awkwardly wait while the rest of us tried to enjoy our meals. Spoiler: we couldn’t. When the last plate finally arrived, a full ten minutes after the rest of us had finished eating, it was so salty it was inedible. No apology, no complimentary side or gesture while they "fixed" their mistake—just an indifferent shrug from the staff. Even asking for a few glasses of water turned into an ordeal. We never got them. The staff were clearly overwhelmed, and honestly, I felt bad for them. The restaurant was packed with what must have been 100 guests, and there were only four waiters. It was a complete logistical nightmare, with distracted and unattentive staff struggling to keep up. This isn’t the fault of the front-of-house team; it’s a failure of management, pure and simple. To make matters worse, the beer selection was nonexistent—literally zero. How do you run a pizza restaurant without a beer option? Zizi Pizza is a blatant example of a commercialized mess that prioritizes packing in customers over providing any semblance of quality or service. If you’re thinking of eating here, don’t. Save yourself the frustration, and find a place that knows how to treat its customers and staff with respect.
Kornelijus Zujevas . 2024-12-08
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Went for my nieces birthday party last night and the staff were just amazing, very helpful and so friendly. I didn’t have food as I was coming from work, but everyone said it was great. Good work!
Stephen Karl McQueen . 2024-12-07
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Great food, lovely atmosphere and our server Eva was incredibly attentive with great recommendations and made sure that we had a great experience. We will definitely be back!
louis dook . 2024-12-06
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Unassuming swanky joint. The atmosphere was very inviting, seemed a good mix of high modern energy, warm copper and beige colors for Italian comfort, soft lighting and blues for coolness and clean lines. In ways it appeared just rustic enough to feel more homey. Many seating options and areas! That said, pricey. That's the unassuming part - it seemed the sort of place that wouldn't be so expensive - however that might be a thought process on myself due to forgetting it is a high tourist traffic area and city. They were conscious of this though and did have a course deal which was quite reasonable by comparison. doubling back, it was delicious and justiable at the end. The portions of the main dishes could be a few bites bigger, but the flavors were all there and they all looked well plated. Many options too.
Heather Lorraine . 2024-12-03
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Ordered tonight via deliveroo and missing one main meal. Deliveroo didn’t want to know about it so £16 out of pocket! Not very impressed
Jade Harris . 2024-12-03
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We had a large christmas meal get together for 16. All the food was pre ordered, it all came swiftly with no hiccups. The staff were all over the service and always checking in with us. Couldn't fault a thing. Paying the bill at the end was so easy with no complications. Thank you team Zizzi Exeter xx
suzanne yeo . 2024-12-03
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Ellie was a lovely waitress and took superb care of us. We had a lovely evening!
Lucy Hodges . 2024-12-03
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even thought it was full, the wait staff were so lovely. the food was delivered quickly and was excellent
lucy waldron . 2024-12-01
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Best afternoon spent in Zizzi with a group of friends after visiting the Christmas Market. Food was delicious and Ellie couldn't have been more attentive and thoroughly good fun. Thank you!!
Tracy R . 2024-12-01
MORE AT TripAdvisor
Service ftom Eva was exceptional. Made the day. Rustica pizza excellent as ever
mark mcgoogan . 2024-11-30
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Amazing food and fantastic service, very friendly and polite, would definitely return and recommend!
chloe-mae poland . 2024-11-30
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Had a great lunch and food was delumptious. Gracie, our server was a ray of sunshine and very efficient. Will defo be coming back
Jeanie Mcd . 2024-11-28
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Visited Zizzi in Exeter today, we were served in the first instance by a lovely young gentleman(did not get his name unfortunately) We then had the wonderful Gracie, very helpful and courteous waitress. The food, as always was fantastic, the fondue cheese board was just delicious and the pizza, made and cooked to perfection. A lovely meal in beautiful surroundings and with happy and helpful staff. A thoroughly enjoyable lunch. Thankyou again to everyone in Zizzi's.
mechelle johnson . 2024-11-28
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The quality of the food was met by the professionalism of the staff who could not have been more helpful. Very good menu , interesting ambience,friendly staff - what more could you ask. My family had a memorable celebration of my grand daughter's 20th birthday
mike s . 2024-11-27
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Fantastic! Wonderful food, great atmosphere and a lovely team! Thankyou Gracie and Eva especially for a lovely lunch 😁😁
matthew cleaver . 2024-11-26
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Gracie was an amazing and very attentive We really enjoyed are experience
Millie Cockayne . 2024-11-23
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I had a great dinner with a friend. I was served by Isabel and Isaac who were both very helpful and friendly. I had an excellent prawn pasta dish and red wine. Very nice atmosphere, good food and nice staff. Would recommend.
Austin P . 2024-11-23
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Excellent atmosphere, very attentive service- shoutout to Gracie for making our night 😁
Wendy Fordham . 2024-11-23
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Really friendly staff, great service and nice atmosphere
Andrew Savory . 2024-11-22
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Fantastic meal, fantastic atmosphere and fantastic staff.
Jane MacCoughlan . 2024-11-21
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Gracie was very friendly and attentive. We had delicious food as always from Zizzi! We had ALL THE BREAD… Thank you, would highly recommend.
Steph Bennett . 2024-11-20
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Visited for a birthday and was amazing!!! Gracie was great and very attentive. 10/10 definitely recommended.
Poppy Cook . 2024-11-20
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Amazing service from Gracie tonight who was on top of everything, would come again :)
Jake Fox . 2024-11-20
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Food was absolutely delicious and service was even better. All the staff members were genuinely so lovely. Special mention to Matilda who was fantastic, very attentive and knowledgeable about the menu. Thank you all for a special evening!
Amber Cook . 2024-11-18
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We Had an amazing time Ewa served us and made us feel right at home—so friendly and attentive. She went above and beyond to make our meal special. Highly recommend for anyone who loves great food and even better service!
Kasper Kind of . 2024-11-17
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fab if you’re celiac!! so professional and the allergy system is super easy to follow. staff are always so lovely and helpful, my favourite place to eat in exeter!!
KT Bennett . 2024-11-17
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Issac and isabel were great really made our night great coctails and food and great hospitality
Thomas Lodge . 2024-11-17
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Ellie was wonderful and looked after us amazingly- extremely friendly and so accommodating with specific requests.
madeleine sutcliffe . 2024-11-17
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The waitress was amazing and very kind, the food was also very good and only took around 10-15 minutes to come to the table! Thank you!!
Arie Northover . 2024-11-17
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Gracie W is amazing and made our evening so much more memorable!
The Barneys . 2024-11-17
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Lovely experience and lovely service from Hope
Jessica White . 2024-11-16
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First time here for my Mums birthday, lovely service by Ewa.
Nicola Haskins . 2024-11-16
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Order arrived without complimentary garlic bread for order over £20….disappointed
Ashley . 2024-11-16
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Excellent food and friendly service.
Colette Madders . 2024-11-14
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Had a lovely meal with friends, great place for students.
Isabelle Symons . 2024-11-14
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Very enjoyable family get together. Delicious meals served by Isaac who was very friendly and helpful. Would definitely recommend.
Molly . 2024-11-14
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Isaac was great, definitely recommend!!
Daisy Marnley . 2024-11-14
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Isaac was lovely and provided great service. Highly recommend for students
Lily Fitzgibbon . 2024-11-14
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Good service and delicious food
A7med Q . 2024-11-13
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Justina was kind and had great service
Julian Wong . 2024-11-13
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Good food, excellent fixed price menu. Friendly and helpful staff
John Walker . 2024-11-11
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We had the set menu at £26.50 per person. Lots of choice and options. Food was very tasty and great quality. The restaurant was very busy when we arrived, but the staff were working hard and very apologetic for the wait. Our food took a while to come, but once the starter did arrive the rest came at a good pace. Our waitress (cannot remember her name) but she had red hair tied up and we were on table 50 was great.
kittenlis . 2024-11-10
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I haven’t got what I ordered and I’m trying to call nobody answers
Hawre . 2024-11-09
MORE AT Just Eat
Brilliant experience. Food was incredible and Hope was fantastic. Very enjoyable evening
Ryan Farrant . 2024-11-09
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Excellent service and friendly waiting staff
Gary Hunt . 2024-11-08
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I visited Zizzi with my daughter last week for lunch, and we were so disappointed. We ordered a pizza and some drinks, but the quality of the food was really poor. The pizza was absolutely horrible, and it seemed like the starter was literally frozen and then thawed out by the chef before being served—it just didn’t taste fresh at all. As for the drinks, they were just sparkling water with syrup, which they called a cocktail, but it had no real flavor. Good food should be about quality and care, and unfortunately, this experience missed the mark entirely. We definitely won’t be returning.
Cicio Leta . 2024-11-06
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Eva waitress very attentive and bubbly assist to your team
julie walker . 2024-11-02
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We had Ellie serving us tonight and she was so lovely and interactive with our little girl definitely amazing service
Courtney Scott . 2024-11-01
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The food was absolutely amazing I really enjoyed my experience in zizzis, the staff are so welcoming and the whole place holds a very cozy vibe :)
olivia burgess . 2024-10-30
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Superb service from Dan and Eva. Very relaxed and friendly atmosphere - and the food was really fresh and tasty.
Sharon Holloway . 2024-10-29
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Fabulous waitress service from Matilda who looked after us so well. She was an absolute star. Extremely polite and professional & a credit to the restaurant. Food was lovely & a nice relaxed atmosphere.
Colette Pearse . 2024-10-28
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Gracie was so friendly and professional
Kate Parker . 2024-10-28
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Delicious food and great service!
Filipa C . 2024-10-28
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Gracie W very friendly lovely service, thanks girllll
Liddy . 2024-10-28
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The food was delicious and the wine organic primitivo. The external area is beautiful but furniture and decoration could be more welcoming.
Denise Gomes . 2024-10-26
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Great food and great service as usual
Gareth Hudson . 2024-10-25
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I have dined here many times as we are always greeted by friendly staff and great food. Highly recommended if you want a nice atmosphere with yummy food!
Marie Wybourn . 2024-10-24
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We enjoyed a most enjoyable 3 course lunch at Zizzi Exeter today with our granddaughter. All the courses were substantial and we had friendly and efficient table service too. Especially good value with the use of my Tastecard. Thank you.
Michael Harrison . 2024-10-22
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First visit to Zizzi’s Exeter as we’re not local. Have to say food was excellent, service was exceptional. Our waitress Eva was friendly, helpful, knowledgeable and nothing was too much trouble for her. Would definitely recommend this restaurant.
Jack Smith . 2024-10-20
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We ate as a family trip on Saturday and had a great time. Lovely food and drinks. Eva was brilliant and helped the grandchildren with their food choices. A lovely lunch!
Patricia Denham . 2024-10-20
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Daisy is wonderful. She’s served me and my husband several times. She’s so sweet and helpful!
Carla MacKay . 2024-10-20
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Eva was a brilliant waitress and she looked after us very well. Thank you!
India Koziol . 2024-10-19
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Food was really good and the service was impeccable. Eva, made suggestions and was incredibly friendly. Although I enjoyed the food, it was the service that made it so much more enjoyable
Kat (Kat) . 2024-10-18
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Came here to use my Tastecard and got such great value! 2 starters, 2 mains and a dessert with a drink for £34! Food: truffle arancini started had great texture! crispy and then soft on inside however not the strongest truffle flavour, didnt bother me though still nice. Got the garlic bombe too which was VERY filling for a starter! great portion size. For mains the chicke pasta was very filing and my pizza (forgot which flavour) was MASSIVE and i boxed half to go cuz i was so full. The dessert was a chcolate brownie salted caramel sundae and it was delcious with the crunchy honey comb! Gracie was our waitress and she was very friendly and service was fast and smooth! The seating near the glassed area is super cute for a date vibe and i would defo come again.
Yun Zhang . 2024-10-17
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Absolutely Love Zizzis. There’s nothing not to like. Good too, great atmosphere and Excellent staff. This is our go to place for special occasions and as it was my birthday today where else would we go 😊
Sue Tanner . 2024-10-17
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Had a lovely lunch with my mum, Justyna was our waitress. We had a hard time picking our meals (everything sounds delicious) and she was soo patient with us
Freya Evans . 2024-10-16
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We had an lovely lunch, Justyna was our waitress who is lovely and very attentive Thank you
frogsgoquack . 2024-10-16
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I come here regularly with my dad as a monthly treat. We are always greeted with a familiar friendly smile and a table waiting. The home traditions of Italy 🇮🇹 come through in their service. The food is fantastic. Never had a bad meal. The hustle and bustle of the live kitchen is brilliant. Heather one of the servers is just the best. Has an eye for detail. Friendly and a memory like an elephant 😃😃 100% recommend this restaurant for the best dining experience ❤️
Louise Husband . 2024-10-15
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Got to be the most bland and poor value pizza I have ever had! The first visit I complained that the idea was to put a decent amount of cheese and fillings and it was poor. To be fair, I was offered to return to have a free pizza. 2nd visit, exactly the same! I can only presume this place relies on tourists, so they just go away and don't return! Can't see any locals bothering to return! Place is nice, staff great, but the food! just don't!
Ian K . 2024-10-15
MORE AT TripAdvisor
food was good, but the vibe in there was immaculate. I came in for my brothers birthday and I was pleasantly surprised by the quality of the service. Gracie B served me and was very helpful. My brother has learning difficulties (he’s my special little dude) and she very kindly explained the menu to him. Very good service and nice food all around
Jacob Whittington . 2024-10-14
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Consistent. Know what you getting. Decent pizza but nothing special.
Nic Ponticakis . 2024-10-14
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Great dining experience, lovely food! Went for the set menu, £25.95 for 3 courses. The portions are a good size, we took the pizza back in a box. Our server Gracie was so lovely, she helped us with our food options and checked on us.
Helena Rowland . 2024-10-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Went here as a final meal of our holiday. We have eaten all over the world and we have to say that our meal this evening was out of this world. The flavours were simply glorious. The service was brilliant as well. Italian food doesn’t get better than this. Thank you for making our evening wonderful !!!