The best restaurants in Braintree East Braintree East of England

It once was a nice Italian chain-restaurant with a good kitchen which I visited every few weeks. Sadly that has changed dramatically over the last few years. Gone from good to bad to worse. Unfriendly waitresses, soggy, overcooked spaghetti for £18, and a salat I wouldn’t dare giving to my hamster was the upshot of my last visit. It will remain my very last visit. The manager did his best but not even he could save the evening. The restaurant is a poor shadow of its former glory. It’s a shame what greed can do…

Collected the order. This was pathetic, a few shreds of broccoli. Why?????? I am so confused because I paid almost £4 for this!!

It's only a takeaway but those pizzas are still great

Absolutely appalling service and products, food looks like two weeks old and tastes disgusting, just waisted £40.00, would not advise my family or friends to waist time and money over here. I included pics in a first pic is what it’s so called grilled cheese sandwich 😂

I visit this store frequently as I live in the area and have always had a good experience for many years but last evening, 28th, I bought a few jellycat purchases for family that were Christmas presents and got outed by the shop assistant as I approached the till with them…..oh here she comes with her expensive teddies…..I laughed it off at first….and said they were gifts for my niece who collects them…..then the lady was laughing and discussing my purchases loudly with her colleague…..”oh only a small gift” I actually found it extremely rude……and actually none of her business what I was purchasing……I was polite but furious as I left the store…..who are you to criticise me for spending money in your shop? Would you speak loudly like that about someone who had bought a load of plants?? I was disgusted and really annoyed!! Not the stores fault but her and her colleague should learn some manners! It’s put me off coming back!! I was in there at around 3-4pm……learn some respect! Not impressed…..!

Meat chip box cold plain no sauces witch asked chilli garlic meat rotten chicken burger hard no taste chips cold solid burger like dog meat cold hard chips cold solid very poor food will not use again

A 25 minute wait…for a cup of tea. And the scone was dry and stale. The cafe was incredibly busy, lots of people complaining about the wait time. All the waitress said was ‘we don’t have enough staff.’

Fantastic and adaptable yet expensive drinks and food. Decorations are always outstanding and is great for drive through or eating in.

Perfect service , great price , amazing and tasty products will definitely visit again and again High standard for a pop up shop in Braintree village

Food took ages to arrive, and then waitress was rude because we didn’t leave a tip? Plenty of nicer places to go than here in Braintree village, save your time and money!

Ordered the double melt classic meal. Was quite quiet and coming up toward closing, but no excuse for serving a lukewarm meal. Took it back and they cooled a fresh hot one. Strangely enough the BK at Octagon park don't serve the double melt

Terrible branch, if there is a mistake regarding the online order you cant get through to rectify it. Rather than answer the phone and ask you to wait they hang up. The excuse is they are busy. As customer service goes there is none! The branch is totally mismanaged. As for Trip Advisor asking what I got, the answer is, it turned out to be nothing, although I did order dinner! Recommend you think twice and order elsewhere!

Never had a bad meal in this place. Staff are always friendly and accommodating, nice vibe in the place, good music. My go to in Braintree.