Delivery
Pickup
Outdoor
The best restaurants in Moreland Gloucester South West
39 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
264 Opinions in 2 websites
Ordered from here for a birthday meal, me and my family were eating and found a flying ant in the noodles. I called the restaurant and was screamed at and threatened; she said she’d come to my house. The women on the phone (wang) spoke to me so appalling my mother took over and spoke to her where she accused my mum of putting hair in the food to get a refund?? After about 20 minutes of being screamed at and threatened she sent the driver to come and collect the rest of the food that we’d been put off eating due to the INSECTS? And said she’d refund what was left..the delivery driver however was lovely and even took us to the restaurant himself (as I don’t drive) to get it sorted, even he knew it was all bs. After being interrogated and wang giving my 14 year old sister a mouthful we got a refund as we said we’d call environmental health?? The delivery driver then took us home and apologised on behalf of the restaurant even tho it was not his job to do so. Myself and my family will never be ordering from here ever again, not even because of the flying ant (it’s that time of year all the bugs come back to life) but because of the way it was handled and how myself and my 14 year old sister were treated…on my birthday no less. I would not recommend buying anything from good wok unless you want to be interrogated,threatened and verbally abused 👍🏻
2 Opinions in 1 websites
Productos obsoletos sin medidas sociales implementadas (Covid) ratones y ratas corriendo sin camionetas refrigeradas mi entrega después de ser recogido tomó 8 horas Llamé y me quejé de que me colgaron el mayorista más sucio en el que he estado Fui también quejarse, el gerente negó que fuera el gerente (Angus chee) sentado allí con una botella grande de whisky gritándole a su personal diciendo que le pago 60 al día el personal dijo que he estado aquí desde las 6 am hasta casi las 6 pm Espero que el personal encuentra un trabajo mejor
26 Opinions in 1 websites
I ordered 2 x Pizzas and a box of breaded chicken strips to be delivered. Chicken wings were delivered instead of chicken strips and upon phoning the store, I was informed that the breaded chicken strips were out of stock. I asked for a refund as my family do not eat meat from a bone and so they would be wasted. I was informed that as I had ordered online I would need to email customer care (there is no phone number to contact them on). I emailed customer care and asked for a refund to be told that they would offer be a £5 E-voucher as a "gesture of goodwill". I do not understand how they can call it a gesture of goodwill when they sent an alternative product that I had not ordered. They wouldn't even give me a voucher (not that I wanted one) for the full amount that I paid for the chicken strips which were £6.79! I have had numerous email correspondence since with customer care, who are utterly useless and needless to say I have not received a refund from them. I have now contacted citizens advice and will be taking this matter further.