Delivery
Pickup
Outdoor
The best restaurants serving American food in Southend-on-Sea East of England
28 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
278 Opinions in 2 websites
It was our first time visiting Featherblade for our date, and we ordered two patties and a macaroni cheese, both of which were very nice. The staff were friendly and accommodating; however, the atmosphere was not great. A family had booked half the restaurant for a birthday party. The music was extremely loud, to the point where we couldnât hear each other, and people were constantly walking around us, brushing against us, and standing over our table. On occasion, their hair even brushed onto our table, which made us feel uncomfortable. It was unpleasant for anyone who wasnât part of that booking. I could hear the table next to us also expressing frustration with the volume of the music, as the speaker was directly above them. We eventually moved tables as soon as another became available, and the staff were helpful and understanding. Weâre writing this review not to discredit the restaurant or its staff but to suggest that, in the future, better systems are put in place for events like birthday parties. This would help ensure a more pleasant experience for other diners. It would have been preferable if the restaurant had contacted us to adjust our booking, given that such an event was taking place at the same time. We would recommend this restaurant for its food and staff, but we hope the atmosphere will be improved in similar situations moving forward.
57 Opinions in 1 websites
We visited for my husbandâs birthday. We were a table of five and arrived at 7 pm. On arrival. We were the only diners in the restaurant. Three other tables were occupied by the time that we left 9 pm. This was a sat night. The menu has changed fewer choices or maybe fewer fine dining choices. The signature dish seemed to be the steak either steak on the stone or cooked so we opted for steak. The menu even contains a little joke. âDonât ask the chef to cook well or medium well â I opted for medium rare so when it arrived, I struggled to find the pink meat. I also ordered some garlic bread for our daughters, it arrived smothered in cheese but no mention that it would have cheese both daughters donât eat cheese . The waiting staff require additional training. A female server. Didnât even apologise when I complained about my steak instead told me it would be a further 15 minutes for a new piece , that wouldnât work as everyone else had been served. They wouldâve been nearly finished when mine arrived. Her solution was to scrap the order all together, but I came to a restaurant to eat. That wasnât a good solution, the senior server, or maybe the manager later came over and offered to compensate for the steaks and provided a discount, which is really good of him, the chips couldâve been triple cooked for that crispy restaurant feel they suspiciously look like they may have come out of a packet also . After we complained about the steaks, we didnât receive any additional service. We had to request a desert menu, being gluten-free. I asked what was gluten-free on the menu. I was told nothing itâs not completely unusual but usually youâre offered either ice cream or sorbet. We had the feeling that we were no longer wanted so forfeited the deserts for our table of five, asked for the bill and left, one of our diners was in a wheelchair, no point did anyone offer to open the door so we navigate of the double doors ourselves and left disappointed . Positively the cocktails and the beers were delicious. My recommendation would be hire some staff that smile or are attentive, become a bar and do what you are good at. This used to be one of my husbandâs favourite restaurants in Southend. Iâm not sure will visit again though. Bad times!
22 Opinions in 1 websites
Honestly couldnât recommend egg bros enough for the amazing time we had celebrating my little boys 1st birthday! The venue and food was 10/10 but I think what makes a party amazing is the staff and ownership and they were all absolutely amazing and so friendly we could not fault them at all and everyone from our party said they would come back to another function there in a heartbeat! I will certainly be recommending to other friends and family and will defo be using this venue again in the future! Just to add the soft play upstairs was insane and so super clean! If you are thinking of having a function here or just popping in for some lunch you will not regret it! A massive thank you again to the owners who made it such a lovely and welcoming place to have my sons first birthday! We shall be back âĽď¸
156 Opinions in 1 websites
Disappointing and to be honest this is a generous 2 based on decent staff keeping us informed. On food alone it would get a 0.5 to 1 Hotdog sausage was nice but the bun was so stale I was checking it for mould blooms! The burger was similar to that served in schools, cheap discount meat, no sauce a bare sprinkle of lettuce and onion. No pickle, No tomato (in their defence that's all as described in menu though) The chicken goujons were nice. Good potion size and crispy. The doh balls went down well with the kids. Queued 20 minutes to order and then advised another 30 mins wait for food, it arrived after 25 minutes, but still two teenagers were practically bouncing off the walls after 45 minutes wait for lunch lol. The bill for 4 drinks and 4 meals (chicken, 2 X hot dogs and burger all with chips and a portion of Doh balls) was very nearly ÂŁ70 which is lot given the barely acceptable quality but then again you're paying for location and on the positive side, the staff that do give a damn, they kept everybody informed, were always busy and they were smiling! Something of a novelty these days.
3 Opinions in 1 websites
We were absolutely amaZed by these chips - and they were defo worth the short wait! Theyâre double fried, so expect to pause a little longer than your usual chippy - but wow, these are delicious.
1071 Opinions in 1 websites
Lovely food lovely place. Our waiter (didnât catch his name but he was from California) was really nice, made sure to check on us and did a really good job. Food was amazing I got surf and turf. I brought friends here for the first time and they was so happy with the food ranging from linguine to the crab boil. We had 5 starters, 6 mains, bottle of wine and beers flowing which came to around ÂŁ400 which was reasonable. Good vibes good staff.
207 Opinions in 2 websites
Best chicken shop in southend chicken is always nice and fresh and hot even when delivered all the way to eastwood and the staff are always polite and welcoming this has been my go to place f9r a while now and will be for as long as the service is like it is now đ
2512 Opinions in 2 websites
Extremely busy. Not a lot of room to wait for your food. Staff were very friendly and helpful despite the busy-ness . Order was accurate and tasty.
61 Opinions in 1 websites
Lovely food, couldn't fault it at all. Infact I was really surprised to see how many bad reviews there was, personally I've never had a bad meal In there, however I've had to take a star off due to the heat in there, it truly is unbearable especially when it's been a nice day weather wise, it just ruins the experience a bit.
18 Opinions in 1 websites
I ordered around 00:00 and the store said it would arrive between 00:40 and 01:05. At 01:15, it was not here and I was given no information so I requested an update 4-5 times between that time and 01:30 and was met with no response. I then decided to call the restaurant but was not answered. At 01:50 there was still no contact and no delivery, so I cancelled the order. Avoid buying from here.