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The best restaurants serving British food in Moira North West Leicestershire East Midlands
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1653 Opinions in 1 websites
On ordering 2 roast dinners we were told that the deal did not include alcoholic drinks (which we later found out this was incorrect). The food itself was rather unappealing and very dry. We later asked for and paid for 2 glasses of mulled wine. These had to be prepared and were served at the table. On arrival we were told that we could have no more as that was all that was left and were given 2 half measure glasses - no apology or refund! We later asked if they had any pear cider, they had not but did have many bottles of fruit ciders which were relayed, I also asked if there were any fruit ciders on draught and was told no so I purchased a bottle. I returned to my friends who informed me that it was 2 bottles for £7 or 1 for £5. I immediately went back to the bar to ask if I could have a second and pay the difference but was flatly refused, even though I had also been told there was nothing on draught. The whole experience was a shambles. The staff need more training on both customer service and products on the menu!