The best restaurants serving British food in St George's Hill Elmbridge South East

I had high hopes for our afternoon spa day at this hotel, especially with the inclusion of afternoon tea in our package. However, the experience was incredibly disappointing from start to finish. When we arrived at the restaurant, we were left standing at the host desk for about 10 minutes, which was frustrating given that multiple staff members were walking around doing nothing. Eventually, we were seated, but then had to wait 30 minutes for anyone to even approach us. When the waitress finally arrived, she didn’t provide us with a menu, offer tea or coffee options, or even ask about allergies or preferences—basic things that should be standard practice. She simply asked if we were the table for two for afternoon tea and left it at that. After placing our tea and coffee orders, we waited an additional 45 minutes for the afternoon tea to arrive. During this time, no one checked on us. When the tea finally came, it included salmon sandwiches—something we hadn’t been aware of as we didn’t see and a menu and would have asked to be left out due to my mum’s allergy. The staff would have known this had they asked us about allergies or even given us a menu, but they didn’t. When we pointed this out, the waitress rolled her eyes, took the plate away without a word, and returned only to drop the corrected plate without even asking if everything was okay. The food itself was a major letdown. The sandwiches were soggy, the cakes were stale and tasteless, and while the scones were decent, they hardly justified the price or the overall experience. For a hotel that boasts of its spa and dining, the service and food quality were shockingly poor. Overall, I was extremely disappointed with the service, the lack of care, and the low-quality food. Even on quieter days, the pace is ridiculously slow, the staff are rude, and the food just doesn’t meet any reasonable expectations. I would advise others to think twice before booking here.

Recharge Cafe, Ground Floor. Went here with a friend for lunch. We wanted some quiche which looked very tasty. It was stone cold. Asked if it could be put in the microwave. THEY DON’T HAVE A MICROWAVE. So they were tasteless. Wanted some saucers for our cups of coffee. THEY DON’T HAVE ANY SAUCERS. This is Mercedes Benz. Not some little greasy spoon. Disgraceful. Don’t bother.