Delivery
Pickup
Outdoor
The best restaurants serving Italian food in Belsize Camden London
6 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1656 Opinions in 3 websites
They gave away our booked table and we had to wait 20 mins. They were v rude. Then the pizza came after 50 mins and was raw - they were out of control busy and rushing everything. No service checks. I took my pizza back they remade it but took 25 mins and the oven was so hot it was completely burnt but not cooked. The deliveroo and uber drivers were queuing for 30 mins by all the tables making atmosphere awful. Worst Franco Manca ever. So disappointing. Wont go back to this branch again.
80 Opinions in 1 websites
A bizarre and disappointing experience with atrocious service and poor wine and food availability. We booked a table for 10 people at 7.30 on a Saturday night. The restaurant was busy. First impressions were good with a bright spacious well designed space. We struggled, however, throughout the meal to get any attention, whatsoever, from waiters and it was after 8 before we had our first glass of wine! We ordered no less than 3 different wines from the cheaper end of the wine list, which turned out to be out of stock. All the wines that we were recomended as alternatives were significantly more expensive than we had initially chosen and the white (Grillo) that we eventually chose was unpleasant (probably corked). We also had problems with food availability with 4 of 5 of us ordering the Veal Milanese disappointed to learn that supplies had run short. When the food arrived it came in a totally random order with some main courses at the same time as starters and some starters after main courses and all guests receiving their plates at different times. The food itself was surprisingly good, but the service remained atrocious with waiters ignoring all of our attempts to chase missing dishes or order more wine. We spoke several times to the manager who acknowledged the slow service and offered to look after us himself if we returned, but I am afraid that is only a very remote possibility!