Delivery
Pickup
Outdoor
The best restaurants serving Japanese food in Grove Kingston upon Thames London
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
29 Opinions in 1 websites
To be honest we felt let down by the whole dinner. The service was not great. One dish never appeared and it was taken off the bill. We waited over an hour between dishes and asked several times when it was coming and kept being told yes soon. We watched the Delivery orders constantly being picked up which added to the frustration of whilst sat in your restaurant we were getting less service.
1116 Opinions in 4 websites
We ordered chicken katsu curry, chicken gyoza, prawn katsu curry, and dorayaki pancakes. Most of the food was great, but the chicken in the katsu curry was really disappointing. It tasted like old frying oil, even though the rest of the dish was fine but the chicken was easily the worst I have ever had from a Japanese resturant. For how much it costs, it just didn’t feel worth the price. On top of that, the kitchen didn’t look clean. The stainless steel walls and hot plates seemed like they hadn’t been properly cleaned in ages, and the bowls on the conveyor belt, especially the clear domes, looked dirty too. Luckily, my wife’s chicken gyoza and prawn katsu curry were really good and I highly recommend them especially the orayaki pancakes, so at least she enjoyed her meal!
1832 Opinions in 4 websites
A couple of weekends ago, I stumbled upon Pokie & Roll, a delightful Japanese Fusion Poke Bowl restaurant in Kingston, which turned out to be an unexpected highlight of my evening. After discovering that the kitchen at the neighboring pub had already closed post 9pm and with my stomach growling louder than the music next door, I was in dire need of a quick, satisfying meal. Thankfully, the security at the pub recommended Pokie & Roll, just as they were about to close for the night. At first glance, seeing the staff tidying up, I was hesitant. But to my surprise, they were incredibly welcoming. Upon request from the security, a staff member named Abs graciously reopened the salad bar and consulted with the kitchen. Moments later, they prepared a delicious crispy chicken katsu curry bowl with a side of fresh salad. Abs was particularly friendly and helpful, offering recommendations without rushing me, ensuring my meal was exactly what I needed. The bowl was not only a lifesaver but genuinely delicious—a true testament to the quality and freshness of their food. The kindness and flexibility of Abs and the rest of the staff at Pokie & Roll turned a simple meal into a memorable part of my night. This place isn’t just a restaurant, it’s a prime example of customer service excellence, where the staff goes above and beyond to accommodate a late customer. Pokie & Roll is definitely a hidden gem in Kingston with its lovely team and exceptional food. I highly recommend it to anyone looking for a quick, delightful bite. Huge thanks to Abs and the team—you truly made my night!
2 Opinions in 1 websites
We wanted to eat something warm, since they were closing we weren’t allowed to eat inside, which is fair . We asked if hot food was also half price since they closing they said no. So as we could not eat in and neither food was discounted we decided to leave. Just to witnessed all hot unsold food was thrown away in n plastic bags. Not only waste but also environmentally unfriendly business. Not to mention a very unfriendly cashier (female) . Not the place I will return also the quality of food has downgraded.