The best restaurants serving Other cuisines food in Welwyn Hatfield East of England

There were 9 adults and 2 children and the service was terrible we waited nearly an hour for our food, that was very slow being brought out, it was cold which was probably because the plates were cold and it took so long to get to the table. As a group of family we will never be visiting again. The staff were not very friendly all quiet rude.

We came here for dinner as staying in the hotel, it was awful. There were only two members of staff working the whole hotel and restaurant. They were run off their feet and the wait times were appalling. We waited an hour for our meal and it wasn't even busy. When the food came it wasn't not great either. The steak was supposed to be rare it was well done. People were sat down on chairs in the queue to for the bar because the wait was so long. Was really disappointed as we had a three year old with us who was hungry. Don't recommend at all!!

I have been using this Simmons for many years and have noticed a significant reduction in customer service. A general lack of courtesy and manners has become the norm and it is very disappointing. My presence at the counter was ignored by staff just today even though the place was almost empty and over spilling with staff, who seemed to be engaged in talking to each other.

An underwhelming experience, staff not particularly friendly, certainly need some guidance on customer service and making of their signature drinks Won't return

I've been a frequent customer at this branch of Harris + Hoole for the last few years, and I can honestly say that the service is unfailingly speedy and friendly, cleanliness always at least very good, and the quality of coffee and food excellent. I actually wonder if some of the less favourable reviews here are really for this branch, they seem so absurdly at variance with my own experience.

It's a usual Costa, with the menu and drinks you would expect, but the staff are extra friendly and welcoming here with lots of smiles for everyone on a rainy wet day. Well done Costa staff.

My daughter and elderly mother go into have breakfast once a week after shopping, I join them when I can. A lady named Sue is amazing with my mum who doesn't understand the self service machine and will take her order at the till where other staff members have rolled their eyes and pointed for her to use the machines. Sue goes above and beyond in actually remembering orders the next week and checking to see if we are okay. We had to go on Saturday this week, no Sue and no customer care, not even a smile. Sue really does love her job and represents Morrisons to the highest level and I hope she gets the recognition she deserves. I look forward to seeing Sue again this week.