Delivery
Pickup
Outdoor
The best restaurants serving Other cuisines food in Ercall Telford and Wrekin West Midlands
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
29 Opinions in 1 websites
750 Opinions in 3 websites
We were in a large group for a birthday party. The service was poor/borderline rude, e.g. just dumping a pile of napkins/knives/forks on the one table. One of our party came back from the loo and had to wrap cutlery in napkins herself and hand them out to everyone. Husband and I had fish and chips special and a dessert which was a very nice meal. However, when my husband went to pay they tried to charge him £10 more than our bill (we worked it out before he went up to pay), he had to insist they check it again as it was wrong, which they did eventually and admitted the error. We left the main group as had a long drive home, when we got home had a text from my brother in law saying the pub told them we left without paying for one of our desserts so he had to pay! I had our receipt and proof we had paid. I called the manager, seemed apologetic but nothing came of it. We weren't out of pocket but our brother in law was and we were made to look dishonest by the pub when it was them. So, double check your bill at this place. We wouldn't return obviously.
292 Opinions in 2 websites
I first visited this restaurant in September and had a lovely meal no complaints, I’ve since visited twice more, in early October, I visited again., I ordered a meal again and asked for a rump steak medium, when it arrived, it was rare, I left the table and quietly went up to tell the waitress that it wasn’t as I had ordered, she apologised and 10 minutes later my steak arrived back, it was inedible !! I called in tonight for a drink, & the chef’s wife asked if she could have a quiet word with me round the corner, - She told me in no uncertain terms that I was not welcome, & I would never be served again. I asked why, she told me that I’d complained before about the meal, and that I had gone into the bar afterwards and told everyone about the awful meal I had had. This was a downright lie as I am not that kind of person. It’s a sad time if a restaurant cannot take any criticism without banning someone for complaining.