The best restaurants serving Pizza pasta food in Norwich East of England

Only half the order was delivered

Came here for lunch and were surprised by the quality and value of the soup and service. Comfy setting and plenty of light from large windows. Very refreshing.

Used to be a great place to go for food, now obviously understaffed felt really sorry for the two ladies working running all over the place trying their best. Waited over 20 minutes for a drink then decided to leave to go somewhere with enough staff to serve people which was a shame as our pizza was lovely and was looking forward to a dessert.

It's warmer outside than the food.

Lovely great local place. Good food and friendly staff.

Always had fantastic service and have always used them. This is the last time i order food from there. Ordered food at 6pm, was told to collect in half an hour. Went to the takeaway they said be another 10 minutes. OK waited no problem. Food was ready, oh my what followed after, I just asked if everything was in the bags and as a customer I have never been embarrassed and humiliated by two members of staff literally shouting as if I've asked such a question that's insulted them. I had order a big order as i had guest round. Manager needs to look at how to train his staff with good customer service. One loyal customer gone.

Poor service, extreme wait times for mediocre food. Waited 55 minutes for my starter that came out at the same time as my lukewarm main. Then waited 20 minutes for our plates to be cleared and asked multiple times whether we had ordered dessert, which we had. Waited a total of 30 minutes for a brownie that was lukewarm and cold in places. Other tables had the same issues and were told they were short on staff. We were not checked on throughout dinner and the service was poor. Finally the toilets were unsanitary and unusable with toilet paper all over the floor. I would have been more understanding if I was aware of the severe wait times prior to being sat at a table, but this was not the case. I used to enjoy this restaurant and now I don’t think I will ever return.

The worst food poisoning of my life. Go somewhere else, don’t even bother risking it!

Food overall is very nice and would buy again. However delivery is the worst I’ve ever seen we are a very direct route from the business and yet the drivers take triple the amount of time to not only drive here but also goes completely the operiste direction. Not happy at all.

The food we ordered was very poor, we will not order from you again. The food boxes look like someone has already eaten them and there is no sauce at all.

On the hygiene front the manager has a habit of scratching his face and running his hand through his hair and yes he was handling plates. We entered the restaurant and used the app so payed up front. All the plates were stone cold and coupled with other problems we decided to leave. Asked for a refund which was agreed but would take a few days. Quick to take money, don't care for customer service after. There is no way to phone anyone, blame it on social distancing and COVID. But customer care are working from home. No, they take your money and run.

This place should be reported for criminal behaviour. The guy who claims to be the manager is always high under the influence of some sort of drug. I visited with my wife and could smell cannabis reeking of him. His eyes were bloodshot red and he seemed oblivious to the fact that customers were well aware of this. He overcharges for food after 1am and if he notices you have a bit to drink, will definitely try to overcharge you. Only accepts he is wrong once it's brought to his attention. Has very low etiquette and will eye up your girlfriend if he thinks you are not looking. A very cheap and disgusting service. I walked in and after a few mins realised I should not have come there at all. Will definitely not recommend ever

Delivery driver ruined it and it fell all off. At least they made another one

Ordered food, waiting 40 mins just for it to tell me to enjoy the food I never recieved! Pointless now hungry! Requested a refund and will be angry if not granted

A lovely family meal out, the lunch time buffet provided multiple choice and the ice cream factory was a big hit with the kids.