The best restaurants serving Pizza pasta food in Camden London

Poor management of service from Kennington. Ordered Pizza online and they quickly took our money. When we called, the manager Madhu flippantly told us two hours for delivery making that 11pm or 4 days for our money back. We had to collect and do our own delivery. Deception and daylight robbery from the website. If they can’t deliver they should mark the site as collection only so as not be conned out of money. Annoyingly when I arrived there were 20 to 30 delivery bikes on site and only one customer in the shop. It baffles me that our order should take two hours? This is the second time this has happened and we are still waiting for our money back from the first time. Madhu, manager is not just a title it is a responsibility to manage the service provided in order to satisfy customers. FAIL!

I would give Zero Stars if I could. - Absolutely AWFUL customer service. Ordered 2 pizzas online last night at 8:15 but by 9:15 they had not arrived and I called and was told they were on the way. I waited another 30min, called again and was told that they would make my pizzas again and resend them right away. 45min later and still no pizza and no calls, so I call back. By this time, the people I spoke to were gone and only one woman was left at the shop who had no idea about my pizzas and everyone was gone. Never got a call from anyone, though they took my money. Today I still heard nothing, no one called or emailed me, I called once and got no feedback just was told to call back and to email the manager. Absolutely unreal, I just want my transaction cancelled and I have to beg to the manager whos away on holiday and no one even bothers to contact me 24 hours later even though the have my number and email. I get that orders get lost and mistakes happen, but to still be begging for my money back and have not been once contacted by the store or its manager in 24hours is absolutely shocking. DO NOT GO TO THIS HORRIBLE FIREZZA